Appian and OpenText AppWorks cater to various enterprise application needs, each with distinct strengths and weaknesses. OpenText AppWorks is considered superior due to its extensive feature set, which justifies its higher price point.
Features: Appian is praised for its low-code capabilities, enabling faster development cycles, user-friendly interface, and agile workflow design. OpenText AppWorks excels in document management, integration with other enterprise systems, and offers a more comprehensive suite of features, making it versatile for complex projects.
Room for Improvement: Appian could enhance its automation capabilities, analytics tools, and scalability. OpenText AppWorks reviews suggest improvements in usability, performance under high loads, and the interface could be more intuitive.
Ease of Deployment and Customer Service: Appian offers a relatively straightforward deployment process and receives commendable customer service feedback. OpenText AppWorks has a more complex deployment model but garners high marks for its responsive support team, with quicker issue resolution times.
Pricing and ROI: Appian is seen as more cost-effective, with competitive setup costs and favorable ROI feedback. OpenText AppWorks, despite higher initial investments, delivers substantial long-term value through its extensive feature set, often resulting in higher ROI.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.
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