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OpenText Business Process Monitoring pros and cons

Vendor: OpenText
4.1 out of 5
1,987 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Efficiently monitors business processes and detects issues in real-time
Provides comprehensive analytics and reporting capabilities
Integrates seamlessly with various enterprise systems
Offers customizable dashboards for tailored insights
Supports complex workflows with ease and accuracy

CONS

Users often cite a steep learning curve.
Customization options might be limited for specific needs.
Performance issues can arise with large data volumes.
Integration with third-party tools can be challenging.
Documentation may lack depth and detail.
 

OpenText Business Process Monitoring Pros review quotes

AD
Nov 4, 2024
The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time.
reviewer1483356 - PeerSpot reviewer
Aug 23, 2021
The stability has been very good over the years.
it_user795807 - PeerSpot reviewer
Jan 2, 2018
Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed.
 

OpenText Business Process Monitoring Cons review quotes

AD
Nov 4, 2024
It doesn't have SNMP, the standard communication protocol for sending alerts.
reviewer1483356 - PeerSpot reviewer
Aug 23, 2021
The solution should offer better integration with other tools from a service management perspective.
it_user795807 - PeerSpot reviewer
Jan 2, 2018
Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less.