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Oracle Cloud Infrastructure (OCI) pros and cons

Vendor: Oracle
3.9 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Oracle Cloud Infrastructure offers impressive scalability, allowing users to adjust capacity and resources efficiently.
High performance and availability are key strengths, providing reliable and fast operations.
The platform supports seamless integration with both native and third-party applications, enabling a versatile and adaptable environment.
Data security is prioritized with features like Data Safe for encryption and masking of sensitive information.
The pay-as-you-go model provides cost-effectiveness, making it financially accessible.

CONS

The pricing of Oracle Cloud Infrastructure (OCI) is considered high compared to competitors, making it challenging for potential customers.
Technical support for OCI needs improvement, especially in terms of responsiveness and effectiveness.
OCI would benefit from more automation and simplification in various processes, including setup and management.
Integration with third-party services and other cloud platforms is a challenge, suggesting a need for better cross-cloud compatibility.
Documentation and technical resources for OCI could be enhanced to aid users in better understanding and utilizing the platform.
 

Oracle Cloud Infrastructure (OCI) Pros review quotes

it_user416409 - PeerSpot reviewer
Project Manager, Oracle ERP Implementation Project at a manufacturing company with 1,001-5,000 employees
Sep 21, 2016
The most valuable feature is the reporting service.
EB
DBA team leader at mifal hapais
Jan 28, 2018
It's very easy to use it. It's very hard to configure, but it's very easy to use.
it_user433491 - PeerSpot reviewer
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
May 1, 2018
The most important features are the turnkey solutions offered by Oracle. These ease the administration of Oracle Databases.
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
SD
ITA at a tech services company with 10,001+ employees
Dec 10, 2018
The deployment is most valuable feature.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Apr 11, 2019
Apart from the licensing, there's support from Oracle Cloud Platform which improved our day to day operations. Time is reduced. Based on this service, we are able to scale up dependent applications as quickly as we can.
Servicorpe67 - PeerSpot reviewer
Works at CARDONE TRAINING TECHNOLOGIES, INC
Jul 16, 2019
I like that the program is flexible. I can use it to write Java scripts. I also like the website, because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use.
it_user1049412 - PeerSpot reviewer
Presales Consultant at a tech services company with 201-500 employees
Jul 18, 2019
What I like most about Oracle Cloud Platform is the ease of getting data in and out of the cloud, and the affordable licensing.
Etrprsspec67 - PeerSpot reviewer
Enterprise Analytic Specialist at a energy/utilities company with 501-1,000 employees
Jul 31, 2019
In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it.
BT
Executive Director at Timestamp
Sep 8, 2019
Technical support is good. We are partners with Oracle so we are always speaking with them.
reviewer1147263 - PeerSpot reviewer
Enterprise Architect at a logistics company with 10,001+ employees
Sep 24, 2019
I find the interface to be great.
 

Oracle Cloud Infrastructure (OCI) Cons review quotes

it_user416409 - PeerSpot reviewer
Project Manager, Oracle ERP Implementation Project at a manufacturing company with 1,001-5,000 employees
Sep 21, 2016
I would like more technical expertise.
EB
DBA team leader at mifal hapais
Jan 28, 2018
I would like them to make it easier. The creation process is very long. There is a very long cookbook that we needed to build. It requires the DBA to build it well, and when you don't build it well it causes a lot of problems. We would like this process to be more automatic.
it_user433491 - PeerSpot reviewer
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
May 1, 2018
​Customer service could be improved.​
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
SD
ITA at a tech services company with 10,001+ employees
Dec 10, 2018
The setup was not simple.
RJ
Database Manager at a manufacturing company with 10,001+ employees
Apr 11, 2019
With the Oracle Cloud Platform, they have to give first some proper documentation with a step-by-step process. Then the customer is able to use it properly. Nowadays, the Oracle Cloud Platform requires lots of floor work.
Servicorpe67 - PeerSpot reviewer
Works at CARDONE TRAINING TECHNOLOGIES, INC
Jul 16, 2019
There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java.
it_user1049412 - PeerSpot reviewer
Presales Consultant at a tech services company with 201-500 employees
Jul 18, 2019
The technical support is really bad, because their reaction time is extremely slow.
Etrprsspec67 - PeerSpot reviewer
Enterprise Analytic Specialist at a energy/utilities company with 501-1,000 employees
Jul 31, 2019
The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages.
BT
Executive Director at Timestamp
Sep 8, 2019
The main issue for the clients is that they need to understand the credit payments because if it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning.
reviewer1147263 - PeerSpot reviewer
Enterprise Architect at a logistics company with 10,001+ employees
Sep 24, 2019
Technical support could be more responsive.