Oracle Identity Governance Reviews

The solution helps us to define roles and get people to specific tasks. From this point of view, it is an amazing tool. 

It is really hard to implement Oracle Data Manager because we have a lot security that we need to manage. We have a lot of security, so it is a bit difficult to implement, but it is still a good product. 

In Canada, we have some difficulty in getting training about this. They ask for at least five people in a class and we only have three people in our team. It's impossible to get the training. We register in Ottawa, but sometimes the class is canceled because we do not have enough people to take the course. 

We are learning a lot about the cloud, and I think that a cloud feature is being added this year. I am learning how the clouds can be used and the possibilities of using it. It's good for me to learn about these features.

We had some down time during the first release. We want to go to the next release. I spoke with the guys over there. It seems that it's easy to push the data that already exists in the new release. We will see. I think there will be more stability. We need to try.

The scalability depends on what you need to manage, the security needs, and the quantity of people.

I was not working on the installation. I'm just working on the part of development of plug-ins and doing Java because I am one of the Java developers. The installation does not seem too bad. I know some guys who are working to build it and put Java in place on all the servers and on all the connectors.

I'm new at this, but I know that the tool is working. I'm not sure if the problems are coming from us or from the implementation itself. We need to balance the complexity versus the quantity of users and the way that we manage all the connectors. 

We have been able, after eight months of coding our own Java classes, to implement a Joiner/Mover/Leaver process.

I won't lie to you. Since we didn't have an IDM, the idea of an IDM and all of its functionality has been valuable.

Most areas need improvements, all the way from the GUI to core functionality, logging, traceability, configuration, and bugs causing crashes. I don't know where to start. It is too complex, has too many bugs, and is an immature product, even the best case, beta version.)

One of the 5-6 consoles (Design Console) is a blast from the 1970's. It crashes constantly. The vendor is aware of it, but has stated that this is not a priority for them to fix.

There were no issues with scalability.

I would rate technical support as the worst. We have had constant meetings with them to follow up on our tickets. If you don't ask them for an update on a daily basis, they will not work on your case. Our average solution time is six to eight weeks, and this includes production issues. I have waited eight months for an answer, and the answer was, "If it fails when you do that, then don't do it."

We used an ETL-engine to push users earlier. It didn't have any "IDM functionality" so we switched to what we though was the best solution available.

I dare you to get an installation up and running in a PoC environment in less than a week. In my opinion, if you haven't done it before, you can't do it in less time.

Don't use it! Find something else. Ask me for advice. We are currently switching to another vendor/product.

There are many valuable features, most notably Single Sign-On, Identity Management, and Identity Connector Framework, which can be implemented to provision with diverse interfaces.

It has assisted us with UI customization, as well as connecting to other frameworks using the OSB (Oracle Service Bus) and Custom Connectors.

The product requires improvements for UI customization with the current sandbox. Many people prefer that sandbox be removed from the product, as it has caused major challenges with wide implementations. Another improvement would be to provide the user-friendly option of replicating out-of-the-box attributes.

This solution has been successfully implemented and managed for the past 3+ years.

Deployment of sandbox is a major concern, as its stability was underprivileged if implemented with multiple sandboxes from different out-of-sync locations.

Scalability is reduced if the load increases above approximately 100,000.

I would rate this a 7. Since they have wider support level every 12 hours, a service request might change to different time zone. Therefore the same request must be provided again to the new support assistance.

No comment. I personally was not involved during the initial phase.

I personally was not involved during the initial phase.

It was an in-house implementation. Full re-testing will be required if the implementation involves a sandbox and we need to have eyes on the request page labels post-implementation.

I recommend for people to wait for the new version, in which the concept of a sandbox will be removed.

I rate the product a 7. The product provides good out-of-the-box functionality, and Oracle provides fair technical support, but the product does have its drawbacks. Performance is bad, and tuning must be performed by Oracle, which will take time. Customization of the product’s existing features is not user-friendly.

Automatic Onboarding and Offboarding.

Automatic onboarding of employees and off boarding of employees, also single sign on feature is one of the key features.

Though Oracle advertises integration of Oracle Identity Manager – Oracle GRC and Oracle EBS works, but it never works in real time.

3 years.

Yes we had lot of bugs, but Oracle resolved them.

Yes sometimes.

Yes sometimes.

6.5 out of 10.

7.5 out of 10

No previous solution used.

It was quite complex to set-up.

We implemented it with a vendor team.

6 months of implementation and it took almost $500k.

No, we are a big Oracle shop.

If they are not an Oracle shop, I recommend evaluating other software as well.

This solution is for single-sign-on. We are trying to extend that feature to include other enterprise applications.

The user-level management has improved when you have this solution in place. It's very difficult for us to manage the user access at the corporate level. It is a 24/7 job and we are global with multiple locations. We have user groups who manage all user access on the global level. That is easier to do with Oracle Identity Management in place.

I would like to see it expand to other applications as well. There are certain non-Oracle applications where the integration might be difficult. It would be good if that integration could be simplified.

The solution is stable.

It is scalable as we expand into other applications. You need to fine-tune in some areas when expanding and maintaining the application.

In this area, I don't see great support. There are a few guys we know in the Oracle support group, so we can escalate a case if they are there. The issue can then be resolved fast. It would be good if more of the team members could catch up to that level.

This installation is straightforward. A lot of documentation is available from the Oracle website. We were able to implement this in-house, without spending too many dollars. I think it is pretty good.

It is a great product. There may be some issues during setup, but once it’s stabilized, it's a perfect product.

Oracle Identity Manager’s most valuable feature is that it is a pretty stable product, and it works on a high load. It also has a connector for most of the legacy products, so it connects pretty much smoothly: so provisioning is pretty good with this product.

Oracle Identity Manager helps to organize, control, and maintain the user IDs and user access keys for an organization. It also has an Activity Manager, for handling situations such as an employee leaving the company.

The look and feel could be improved. I have worked with and looked at different products. The look and feel of those were pretty good or better than this product.

This is a stable product, but the look and feel is not that great.

It is pretty good on scalability as well.

Technical support is good. Most of the support is online, and they take their time. It should be a little bit more of an active response, geared to stabilizing the situation and helping clients fix their issues.

We were using something, which was acquired by Oracle and then we migrated to Oracle. We also have a lot of data to process, and Oracle performs well for that.

Considering the market, it is pretty straightforward to set up.

Try the different products and you will feel the difference. It may be a little difficult to go with this product, but it does help developing at a later phase, so there they will get advantage. So if they really want to compare, compare it full-fledged, considering all points, not only the top one or two points; then decide whether it is good.

Reconciliation and provisioning engine, but we also use other features like requests, approvals, and reporting.

We now have better control of our identity data and entitlements in target systems. Automation of provisioning, updating and deprovisioning of accounts in target systems.

The process of integrating with target systems can be simplified. Setting up a connector is a cumbersome process involving several interfaces, configuration objects, etc.

It's been in production for three years.

There were no issues with the deployment.

Minor issues with stability and performance, but after tuning properly most of these were solved.

It's been able to scale for our needs.

Depends on the support agent. It can vary from good to very poor. In general, it takes a lot of time before support requests are routed to higher instances like development teams.

Initial setup has got better then previous versions, but still has place for improvement. The setup involves a lot of sub-components with many dependencies etc. The documentation is not entirely clear with regards to dependencies.

I work for a consulting company that has implemented Oracle Identity Manager at clients. It might be that my views are biased, but I would certainly recomend to have technical expertise before starting an implementation project.

I would recommend purchasing the licenses before the end of Oracles fiscal year. You tend to get the best discounts then.

We are currently involved in the process of evaluating other vendors.

Gartner and Forrester offer reports comparing and ranking different vendors. At the initiation of our implementation project, Oracle was ranked as a leader. The picture has changed since then. In my personal opinion, the choice of technical solution should always be subordinate to companys needs, issues and use-cases. When these are defined, the company should compare several different solutions to each other and focus on ease of learning and use of product.

Its value for us comes from the fact that it allows us to manage the entire identity lifecycle, including the on-boarding (provisioning), off-boarding (de-provisioning), modifications to the identities, self-service, password management, and administration of identities.

It helps in streamlining the identity lifecycle management, beginning with bringing in an employee, contractor or partner into the system to until the day they leave the organization.

It also streamlines many front desk operational tasks such as password management, personal and business detail updates, and it improves the governance around identity management.

Features need to be implemented that take into consideration solutions and products outside the Oracle stack. The industry is moving towards more generalization to compete in the market, and Oracle has to adapt to those changes.

Personally, I have used this for a a decade now, but with my current employer and in this role, we have been using it for the last six years.

We've had very few issues with deployment, I would say. But since we have the expertise and Oracle’s support to tackle from the product perspective, things are taken care of in such cases.

We've had very few issues with stability, I would say. But since we have the expertise and Oracle’s support to tackle from the product perspective, things are taken care of in such cases.

We've had very few issues with scalability, I would say. But since we have the expertise and Oracle’s support to tackle from the product perspective, things are taken care of in such cases.

Customer service has been satisfactory. Oracle has a lot to improve in their customer service in and around this product.

Technical support has been satisfactory. Oracle has a lot to improve in their technical support in and around this product.

We focused purely on what the product had to offer and the designed and architected it around those lines, which made the initial setup decently straightforward rather than complex with workflows to manage later.

We implemented the solution in-house using a Managed Service Provider (MSP) to handle the keyboard activities where our internal team worked on architecting and designing the solution with short term engagement with vendor professional services (PS).

We have evaluated a few other market leaders in the area as part of our solution upgrade. When we did an apples-to-apples comparison, with our IT foot print, moving with OIM into the next version as well was the right decision.

Evaluate the product and solution against your existing IT Infrastructure and hybrid model of on-premises and off-premises applications. Based on the footprint weight, you need to implement your IAM Identity Management system.