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Oracle Identity Governance vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Oracle Identity Governance offers automation benefits, yet opinions vary on cost-efficiency and customization for complex needs.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.2
Customer service ratings are mixed, with issues in technical support, resolution times, and product familiarity varying by region.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
I am rating here a very specific support that is part of the program called the PUMA support from Oracle.
Company Manager at cloudbreak
The technical support from Oracle is excellent.
Consultant at a tech services company with 11-50 employees
While they are familiar with me, the team is not large enough, which impacts their availability.
Associate VIce President at Mastek Ltd
 

Scalability Issues

Sentiment score
6.9
Oracle Identity Governance is scalable for medium to large enterprises, with expert configuration optimizing performance and load management.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
 

Stability Issues

Sentiment score
6.2
Oracle Identity Governance's stability varies, requiring correct configuration and frequent patches, with performance affected by system load and hardware.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
 

Room For Improvement

Oracle Identity Governance needs enhancements in setup, UI, resource efficiency, documentation, support, integration, AI, and built-in functionalities.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
Incorporating AI to reduce manual work would be beneficial.
Senior Manager at a consultancy with 10,001+ employees
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Consultant at a tech services company with 11-50 employees
The scope of the identity management or Oracle IDM is vast, and while we've implemented about 30, 40, or 50% of its capabilities, it's not done at full scale.
General Manager Technical at Techaccess Pakistan
 

Setup Cost

Oracle Identity Governance is costly, influenced by licensing, support, implementation, with complex planning and lengthy setup increasing expenses.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
Senior Manager at a consultancy with 10,001+ employees
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
General Manager Technical at Techaccess Pakistan
Oracle Identity Governance is very expensive.
Associate VIce President at Mastek Ltd
 

Valuable Features

Oracle Identity Governance streamlines user management, enhancing compliance and security with automation, rich connectors, and integration capabilities.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
Consultant at a tech services company with 11-50 employees
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
Associate VIce President at Mastek Ltd
Deployment and customization are valuable features.
Company Manager at cloudbreak
 

Categories and Ranking

Oracle Identity Governance
Ranking in User Provisioning Software
6th
Ranking in Identity Management (IM)
13th
Ranking in Identity Governance Administration (IGA)
5th
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
Mobile Identity (1st)
Symantec Identity Governanc...
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
23rd
Ranking in Identity Governance Administration (IGA)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Identity Governance Administration (IGA) category, the mindshare of Oracle Identity Governance is 4.6%, down from 5.0% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 4.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Oracle Identity Governance4.6%
Symantec Identity Governance and Administration4.3%
Other91.1%
Identity Governance Administration (IGA)
 

Featured Reviews

Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
Marketing Services Firm
14%
Manufacturing Company
12%
Performing Arts
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What is your primary use case for Oracle Identity Governance?
The major use case for Oracle Identity Governance is user onboarding, the whole user lifecycle management, joiners, movers, leavers process, provisioning, the implementation of segregation of dutie...
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Acciona, Core Blox, DBS
Find out what your peers are saying about Oracle Identity Governance vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2026.
884,122 professionals have used our research since 2012.