Our company typically uses Taleo at its human resource core. I use their PeopleSoft and use functions from other tools as well - such as Workday. Generally, I really rely on PeopleSoft.
Human Resources Manager at a legal firm with 5,001-10,000 employees
Fair pricing, good cloud options, and helpful technical support
Pros and Cons
- "The solution offers good benefits for administrators."
- "It would be ideal if we could integrate the solution with Olympia. It would be helpful if we could add another support desk for an IT person. It would be great if the product was more interdisciplinary and could include IT."
What is our primary use case?
What is most valuable?
The solution offers good benefits for administrators.
The solution allows for various options using the cloud. It can store data easier and you can access it at any time.
What needs improvement?
It would be ideal if we could integrate the solution with Olympia. It would be helpful if we could add another support desk for an IT person. It would be great if the product was more interdisciplinary and could include IT.
For how long have I used the solution?
I've been using the solution for three years.
Buyer's Guide
Oracle Taleo
November 2024
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816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is pretty stable. Any bugs are generally dealt with quickly. It's a pretty reliable solution.
What do I think about the scalability of the solution?
We haven't had issues with the scalability. We're on the enterprise edition and it seems to meet our needs.
How are customer service and support?
I've been in touch with technical support in the past. They've been good. We haven't had any issues with the level of help we receive. We're satisfied with the level of service they provide.
Which solution did I use previously and why did I switch?
How was the initial setup?
I don't have any insights into the initial setup. I'm unsure as to if it was straightforward or complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. We have the enterprise edition for our company, and it's fairly priced.
What other advice do I have?
We're just customers and end-users. We don't have a business relationship with the company.
I actually prefer a different product, Workday. I would recommend that instead of Taleo.
That said, on a scale from one to ten, I'd still rate Taleo at a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Education Resources Specialist with 51-200 employees
It allows us to run SCORM classes and over 400 SubLearnCenters without issue. I would like to see better support.
What is most valuable?
- Enrollments
- Prerequisites
- SCORM & AICC capability
- % Complete (in SCORM)
- LearnCenter Report
How has it helped my organization?
We are able to run SCORM classes, and we have better reporting of training taken/not taken.
What needs improvement?
- Copy down feature e.g. for pages, enrollments
- Support
For how long have I used the solution?
I've used it since 2007.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
There are problems with latency.
What do I think about the scalability of the solution?
There are no issues, and we are running over 400 SubLearnCenters.
How are customer service and technical support?
Customer Service:
If they are working with SMEs, they’re 10/10, and our rep is 10/10 too.
Technical Support:If it’s a breakfix, it can take literally years. We’ve lost the ability to speak directly to a learn specialist, so it’s a lot of “wait and see” and communication failures (playing telephone) some of the time.
Which solution did I use previously and why did I switch?
Yes, previously with the SCORM capability, and we thought Oracle had a more robust “copy-down” capability.
How was the initial setup?
It was complex, but mostly due to the fact that we were bringing over legacy LMS data (current users and managers and their history) which was tricky, but we did it!
Also, the users didn’t like Learn. It was not as user friendly and simple (step-wise) as our legacy system. We didn’t anticipate how much they would hate Learn.
What about the implementation team?
We did it in-house.
What was our ROI?
It's huge, as it is revenue for us as we sell our training to hospitals and hospital systems, as well as through e-commerce for individual purchases.
What's my experience with pricing, setup cost, and licensing?
We are only paying for active users who logged in the past 30 days. This is something special Oracle is doing for us (Taleo did it actually). Our users are on for one year, but they often only use it for the first three months so we were paying for years for users who weren’t actually using it. This is much fairer. We are licensed for 5500 active users which works for us. They don’t do this for many customers since we have such an unusual business model.
What other advice do I have?
Go beyond the demo. Make them show you how all of your scenarios will work in the system to make sure it really does what the sales team say it does.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Oracle Taleo
November 2024
Learn what your peers think about Oracle Taleo. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Associate Architect-Technology at Virtusa Global
Provides good integration capabilities but lacking systems that we need
Pros and Cons
- "Good integration capabilities and extensibility."
- "Lacks some systems that we need."
What is our primary use case?
We are customers of Oracle and I'm an associate architect, technology.
What is most valuable?
We use Taleo mainly for recruitment. The solution has good integration capabilities and extensibility, and there's the standard integration between Fusion and Taleo as well as the validations that can be done on top of Taleo.
What needs improvement?
Taleo doesn't really provide us with the systems that we need. There are a few areas that they don't cover.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Our main difficulties came as a result of scalability issues. We're not able to do much page personalization and when it comes to adding validations, we're unable to do that.
How are customer service and support?
Oracle support is fairly good, we get decent responses to all of our queries.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is a little complex and took us longer than expected, close to three weeks.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid annually.
What other advice do I have?
If the customer has already implemented Fusion, I'd recommend going for ORC as a stand-alone product.
I rate this solution six out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
HCM Solution Consultant - Project Manager at a tech services company with 51-200 employees
The platform lets users access critical employee information and turn operations into quick and effortless processes with its modules.
Valuable Features
For me, the most valuable features are the following;
- Its configuration capabilities. You can adapt the solution to give response to your organizational needs.
- It’s really user friendly, intuitive, and an easy to use solution.
- The platform lets users access critical employee information and turn operations into quick and effortless processes with its modules.
- The solution is continuously improving and adding new functionality with three to four releases each year.
Improvements to My Organization
With Oracle Taleo, we have automated and standardized our hiring operations. Every new employee has an on-boarding plan, and we have added value to our review and compensation processes with a solution that integrates these systems.
We have reduced time and resources required to deliver outputs. In terms of information and data access, we can run one-click reports with accurate data.
Room for Improvement
Although I know that the Oracle Development team is working on it for next releases, there are certain areas where functionality could be improved in the Learning Module (better integration with the other modules, and in terms of reporting).
Use of Solution
Our company has been using Oracle Taleo Business Edition Cloud since 2014. We also work as implementation consultants with other customers.
Deployment Issues
We had no issues with the deployment.
Stability Issues
We have had no issues with the stability.
Scalability Issues
We have had no issues scaling it for our needs.
Customer Service and Technical Support
The Oracle Cloud support platform is really helpful. When you create a service request, you can categorize your issue by service and problem type and you can access knowledge related to your issue.
Oracle Support has a 24-hour service to resolve issues.
Initial Setup
Project implementations for Taleo used to go really well. Its cloud deployment makes getting the system configured and running easy and in a short period of time .
Implementation Team
We are an Oracle Cloud solution implementation specialists and product certificated so we perform the implementation.
Pricing, Setup Cost and Licensing
Pricing is available by quote only. Contact Oracle directly for pricing information.
Other Solutions Considered
We have evaluated other solutions, and in my opinion in terms of capabilities and price, Oracle Taleo Business Edition is the best option for small- and medium-sized businesses.
Other Advice
It is a really competitive solution in terms of technical features and user experience. Consider engaging an implementation partner if you can afford it. There are many companies that can help with experience and expertise.
This is the Control Panel where you can access all the information and processes you manage by ROI.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Career Advancement Specialist at Smart Solutions, Inc.
Even the most basic features were great
What is our primary use case?
I am a technical recruiter. I used this to track candidates when working for an IT staffing company.
How has it helped my organization?
We had no tracking system prior, so this was a huge improvement.
What is most valuable?
Since we had no system before (we just kept everything in Outlook), even the most basic features were great.
What needs improvement?
I don't remember a lot of CRM-type functionality for our salespeople.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
HCM Cloud Consultant at a tech services company with 501-1,000 employees
Oracle Taleo Enterprise is a Human Resources tool that manages employees, align them to corporate objectives, and develop their skills. Manages selection processes of internal candidates and external.
What is most valuable?
There are several valuable features--
- It has a high amount of configuration capabilities.
- It provides the best solution for ensuring a very good quality selection process, evaluation reviews, development plans, goals and development planning.
- It is an intuitive and easy to use solution, offering a complete suite of standard reports out of the box for the hiring process (Oracle Business Intelligence).
How has it helped my organization?
In my experience, the product has provided customers automation for their selection processes amongst others. A recruiter can manage many candidates at the same time and reject or approve your submissions, send correspondences, manage offers, evaluations, external services, job posting, custom branding, etc.
What needs improvement?
When editing some components such as requisitions, the solution does not respond quickly in terms of performance, maybe because of the technology in which the solution is currently built.
Another enhancement would be to implement standard “Embedded Reports” for customers in Taleo recruiting. This is a new application integrated in Taleo. Now, the administrator of the application has to create the embedded reports from scratch and the administrator need to know about Microsoft Publisher.
For how long have I used the solution?
I have used this solution for less than two years. I work as an integrator and not as a customer.
What was my experience with deployment of the solution?
Currently, I have not had any problems with implementations for clients. Customers are satisfied with the product and can see that their work in human resource management is easier with Taleo.
What do I think about the stability of the solution?
Taleo is a stable product that does not suffer outages due to problems with the application. Oracle notifies their clients when the system is not available, and this always happens in non-working hours for a short period of time.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
In my opinion, the Oracle support is quite good as at any time you can report an incident, problem, or question. The issue can be catalogued depending on the severity. If the issue has a very serious impact, Oracle Support has a 24-hour service to resolve issues.
Technical Support:Technical support is good. The customer can classify the type of issue, to ensure the correct technician solves that problem. For example, if a customer has a question or issue with the reports, the customer will put their incident in that category. Thus, the technician associated at this incidence will be skilled in Taleo reports.
Which solution did I use previously and why did I switch?
I worked with PeopleSoft HCM. An application in the cloud is flexible and can scale up and down to meet your organization’s requirements. The data in the cloud is secure. Using cloud technology reduces your maintenance fees. No more servers, software, and update fees. Many of the hidden costs typically associated with software implementation, customization, hardware, maintenance, and training are rolled into a transparent subscription fee.
How was the initial setup?
The initial setup was simple thanks to detailed configuration and user manuals that Oracle offers customers and application partners.
What about the implementation team?
We are a specialized partner and product certificate. We perform implementations for our customers, and help them to start using the new tool through training their trainers.
What was our ROI?
The ROI is high in terms of efficiency in the process. This figure depends on the basis of calculation and analysis of each client.
What's my experience with pricing, setup cost, and licensing?
Oracle Taleo Enterprise is a good solution based on quality and cost. The customer must contact Oracle to see the conditions and prices of the product license.
Which other solutions did I evaluate?
We looked at another application which was good, but is different to Taleo. Based on my experience in the cloud, the cloud products are the future and the implementations are very short and simple for the customer.
What other advice do I have?
It is a good tool for HR processes, selection processes, assessments, succession planning, etc. Thanks to these modules, the work of human resources will be managed globally in a single tool with the possibility of implementation in different countries and languages.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sent Sales Exec at a financial services firm with 1,001-5,000 employees
The mobile interface enables us to use it from anywhere; expedites on-boarding
What is most valuable?
- Mobile interface
- Ease of use
How has it helped my organization?
I think we have faster on-boarding time. It is mobile and you can use it anywhere. It's also more cost effective because it doesn't take as many people to do it. Employees can log in from where they're at.
What needs improvement?
The recruiting section needs work.
What do I think about the stability of the solution?
Sometimes there is a little bit of a lag, and maybe that was more because of our network. I haven't really had an issue with it from any device I was using. It's been pretty consistent.
How is customer service and technical support?
I haven't had to open any tickets.
Which other solutions did I evaluate?
I didn't because this is what my company had.
What other advice do I have?
Just keep it simple. Use the instructions and the prompts that you get. Follow the instructions from your HR or talent group.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at a tech vendor with 11-50 employees
A stable solution, but it needs an updated interface and should allow for better integration
Pros and Cons
- "The stability of the solution is good."
- "I don't see very valuable features in this product because it has an old way of interpreting ATS. It should be more flexible in managing datasets and data searches. The screening data is a long process in Taleo."
What is our primary use case?
We primarily use the solution for recruitment.
What needs improvement?
I don't see very valuable features in this product because it has an old way of interpreting ATS. It should be more flexible in managing datasets and data searches. The screening data is a long process in Taleo.
The interface isn't so user-friendly. It's a little bit dated.
The next release should have an option for video interviews. Also, it would be helpful to have a more flexible and integrated system for scheduling follow-up interviews and appointments. We should be able to integrate more easily with other HR systems.
For how long have I used the solution?
I've been using the solution for one week.
What do I think about the stability of the solution?
The stability of the solution is good.
How are customer service and technical support?
We haven't contacted technical support yet, as we've only been using the solution one week.
Which solution did I use previously and why did I switch?
We didn't previously use another solution before implementing Taleo.
How was the initial setup?
The initial setup was complex. Deployment took about three or four weeks.
What about the implementation team?
We had a consultant assist with the implementation.
What other advice do I have?
I would rate the solution five out of ten.
They should provide users with a better, more modern interface and enable more flexibility in managing the datasets.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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