This product/feature is an enhancement to traditional company/corporate AV and VP solutions, not a replacement. As such, it strengthens existing protections and provides significant visibility into files and applications that are moving through the company's systems.
Sr. Network Engineer at a tech services company
Strengthens existing protections, provides significant visibility into files and apps moving through the company's systems
Pros and Cons
- "Detailed reporting on analysis of content. The inspections are easily applied to security policy profiles and profile groups, and may be assigned on a per-rule basis."
How has it helped my organization?
What is most valuable?
Detailed reporting on analysis of content. The inspections are easily applied to security policy profiles and profile groups, and may be assigned on a per-rule basis.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues.
Buyer's Guide
Palo Alto Networks WildFire
December 2024
Learn what your peers think about Palo Alto Networks WildFire. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and support?
I have never accessed PAN (Palo Alto Networks) technical support regarding this feature.
Which solution did I use previously and why did I switch?
This is a fairly unique feature offered by Palo Alto Networks (may be comparable to FireEye). As such, it was an addition to our existing protection suites.
How was the initial setup?
Very straightforward. Basically, a few check boxes and desired behaviors.
What's my experience with pricing, setup cost, and licensing?
It is expensive, a feature more accessible to enterprise class customers, but provides an enhanced possibility that Zero- or near-Zero-day threats may be identified and mitigated. The cost of the product weighed against the potential impact of even one successful crypto malware-type exploit may justify the expense.
Which other solutions did I evaluate?
No, again this "WildFire" is a fairly unique feature. The closest comparison may be FireEye, but I have not used that product.
What other advice do I have?
Consider your level of exposure to exploits of any nature. Also, consider the impact (cost and loss of business) of even one successful exploit to help make a business decision regarding this product.
I would also advise that the decision should be considered with regard to the company's ability/willingness to provide the assets to keep abreast of these types of products and features. There are no set and forget type functions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Engineer (Core Network Security) at NEX4 ICT Solutions
Feature-rich, reliable, and easy to deploy
Pros and Cons
- "The solution is scalable."
- "High availability features are lacking."
What is our primary use case?
We primarily use the solution for threat protection.
What is most valuable?
I found the solution easy to deploy.
It has a nice IP set.
The VPN technologies are very good.
It's largely very feature-rich.
The solution is scalable.
Technical support is generally helpful.
It is stable and reliable.
What needs improvement?
I don't have any real problems with the solution.
High availability features are lacking. It's a bit too standard as a solution. It needs high availability.
We'd like the solution to be a bit cheaper. It's quite pricey.
For how long have I used the solution?
I've been working with the solution for three or four years.
What do I think about the stability of the solution?
The solution is pretty stable. I'd rate it eight or nine out of ten in terms of reliability. It has limitations for high-availability features. It's more traditional.
What do I think about the scalability of the solution?
It's a good solution if you need to scale.
We have three or four customers using the solution right now.
How are customer service and support?
Technical support is fine. We haven't had issues with them when we need help.
How was the initial setup?
The solution is straightforward to set up. Since it is so easy, it takes one or two months for a migration. An initial setup might take one or two weeks.
We need Panorama. We give the IP to the team and Panorama as well. Then we have to ensure the firewall has internet access.
What's my experience with pricing, setup cost, and licensing?
There are a lot of licensing options. It can be a bit complicated for users. They could work to simplify the options. The product is also a very expensive firewall.
What other advice do I have?
I'm an integrator. We do use a variety of versions of the solution. We have a few clients using the product.
I'd recommend the solution to others. It improves protection and is a good firewall.
I would rate the solution eight out of ten. I'm happy with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Palo Alto Networks WildFire
December 2024
Learn what your peers think about Palo Alto Networks WildFire. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
Solution Architect at a energy/utilities company with 5,001-10,000 employees
The price is fair, has good security, and has cloud-related features.
Pros and Cons
- "The most valuable features of the solution are user-friendliness, price, good security, and cloud-related options."
- "The solution can improve its traffic management."
What is our primary use case?
We use the solution for site-to-site VPNs and it replaces the proxy.
What is most valuable?
The most valuable features of the solution are user-friendliness, price, good security, and cloud-related options.
What needs improvement?
The solution can improve its traffic management.
For how long have I used the solution?
I have been using the solution for three months.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
I give the scalability a seven out of ten. We have seven thousand people using the solution.
Which solution did I use previously and why did I switch?
We previously used Cisco Networks but we switched to Palo Alto Networks WildFire because it has more options that meet our needs.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
The price is fair and comparable to other solutions.
What other advice do I have?
I give the solution an eight out of ten.
A limited number of people are required for maintenance. One person is enough for the day-to-day but we have overlapped for coverage.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Solutions Architect at a tech services company with 51-200 employees
Scalable solution for mitigating threats and zero-day attacks; can be set up within minutes
Pros and Cons
- "Scalable ATP solution that's quick to set up. It demonstrates good performance and stability."
- "The only problem with this solution is the cost. It's expensive."
What is our primary use case?
Palo Alto Networks WildFire is an ATP solution. It provides advanced threat protection, so it can protect customers against zero-day attacks.
What needs improvement?
The only problem with this solution is the cost. It's expensive.
What do I think about the stability of the solution?
Palo Alto Networks WildFire demonstrates good performance. It's stable.
What do I think about the scalability of the solution?
Palo Alto Networks WildFire has good scalability.
How are customer service and support?
We came across some issues with the Palo Alto support team, but overall their support is okay.
How was the initial setup?
Like any other firewall, this product is okay, in terms of setup. The initial setup was very quick, and can be done within a few minutes.
What's my experience with pricing, setup cost, and licensing?
This product and its license is expensive.
Most of the customers get a yearly subscription.
I didn't see any costs in addition to the standard license and fees for Palo Alto Networks WildFire.
What other advice do I have?
We also provide Palo Alto Networks WildFire to our customers, and we've been dealing with it since it came into the product line.
We deployed this solution both on cloud and on-premises. It's a mixture of both types of deployment.
Palo Alto Networks WildFire is a good solution. It has been able to mitigate a lot of threats and attacks.
We have a lot of customers using Palo Alto Networks WildFire.
We have network engineers who handle the deployment and maintenance of this solution, and they are the same people who handle the deployment and maintenance of Fortinet FortiGate.
We recommend this product to people who want to start using it, but if the customer only has limited budget, then we cannot recommend it.
I'm giving Palo Alto Networks WildFire a score of eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head Of Operations at Rah Infotech Pvt Ltd
I like the attention to detail. It is easy to manage.
Pros and Cons
- "The reporting feature helps our performance."
- "I would give this product a rating of 9 out of 10 due to some slight issues of performance."
What is our primary use case?
The primary use case for this solution is the attention to detail. IT is also easy to manage, and easy to use. It is a really good product.
How has it helped my organization?
The reporting feature helps our performance.
What is most valuable?
I really like the product, it is easy to manage and easy to use.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
In the duration of our use, it has been stable.
What do I think about the scalability of the solution?
It is a scalable product. We have had no issues with scalability.
How is customer service and technical support?
I have not had issues with technical support of this solution.
How was the initial setup?
The initial setup was very easy for us.
What's my experience with pricing, setup cost, and licensing?
The pricing is OK, it is not too expensive.
Which other solutions did I evaluate?
We looked at other products, but found PaloAlto to be the best solution for our needs.
What other advice do I have?
I would give this product a rating of 9 out of 10 due to some slight issues of performance.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller of this solution.
Director and Strategic Advisor with self employed
Easy to scale, stable, and updates globally
Pros and Cons
- "The most valuable feature of this solution is how it keeps up-to-date with viruses."
- "The support is good but they could be faster."
What is our primary use case?
I use this solution for protecting endpoint devices from malware.
What is most valuable?
The most valuable feature of this solution is how it keeps up-to-date with viruses.
It has the ability to block bots that are trying to come into the network, and the Dynamic updates, pushing to the Palo Alto firewall. For example, if information comes into the enterprise and there are some new viruses, it automatically sends it to WildFire to validate.
If it's new, they flag it, change it, and update all of the different firewalls across the globe, to inform everyone of what is going on.
What needs improvement?
The support is good but they could be faster.
For how long have I used the solution?
I have been using Palo Alto Networks WildFire for approximately six years.
What do I think about the stability of the solution?
It's a very stable cloud-based solution.
What do I think about the scalability of the solution?
It's the cloud, it scales quickly.
How are customer service and technical support?
Technical support is alright but we have to wait for a while.
Which solution did I use previously and why did I switch?
I am also acquainted with Fortinet.
What's my experience with pricing, setup cost, and licensing?
Pricing could be improved.
What other advice do I have?
I would rate Palo Alto Networks WildFire a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Senior Network and Security Engineer
Was instrumental in blocking new threats before other anti-virus tools were able to detect them.
Pros and Cons
- "WildFire has been instrumental in blocking a number of new threats, before common desktop anti-virus tools were able to detect them."
How has it helped my organization?
WildFire has been instrumental in blocking a number of new threats, before common desktop anti-virus tools were able to detect them. When Wannacry first came out, wildfire was detecting it and dropping incoming threats within seconds. We were dropping over 10,000 files per day with no additional firewall load at all.
What is most valuable?
Dynamic analysis.
What needs improvement?
I am very happy with WildFire and can see no obvious areas of improvement at this point.
What do I think about the stability of the solution?
This product is rock solid in terms of stability.
What do I think about the scalability of the solution?
There were no problems with scalability. We have rolled out more firewalls to clients, and no scalability issues were found.
How are customer service and technical support?
Technical support is fine. We have never needed to contact them regarding WildFire.
Which solution did I use previously and why did I switch?
We previously used Fortinet. However, we found it to miss a lot of incoming viruses, because at the time, they had no sandbox style service.
How was the initial setup?
The setup was very easy. Simply license the feature and enable it within your scanning profiles.
What about the implementation team?
This feature is implemented in-house.
What was our ROI?
As soon as it began dropping incoming threats, measured in days, that desktop scanners could not find, it hit its ROI.
What's my experience with pricing, setup cost, and licensing?
It's not particularly cheap, but it is absolutely worth it.
Which other solutions did I evaluate?
We evaluated Fortinet and Cisco.
What other advice do I have?
Do it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Presales Engineer at a financial services firm with 501-1,000 employees
Stable with an easy initial setup and decent technical support
Pros and Cons
- "The scalability is acceptable."
- "The automation and responsiveness need improvement."
What is our primary use case?
I primarily use the solution for my client's companies.
What is most valuable?
I did not find anything that makes it more unique than other equivalent products.
The initial setup is very simple.
The solution is stable.
The scalability is acceptable.
Technical support is great.
What needs improvement?
The solution needs more third-party integration.
The automation and responsiveness need improvement.
They need to be able to escalate technical support issues in a more effective way.
The solution is a bit too expensive.
For how long have I used the solution?
I've used the solution for many years. IT's been a while.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution does have the capability to scale. It can scale to a certain extent.
How are customer service and technical support?
Technical support was perfect. That said, it's hard to escalate. We're mostly happy with technical support. It's just that the escalation process takes too much time.
Which solution did I use previously and why did I switch?
We are working with a similar product to WildFire at the moment. The features are the same, however, the stability and reliability are better.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex or difficult. A company shouldn't have any issue with the process.
What's my experience with pricing, setup cost, and licensing?
The pricing could be a bit better.
What other advice do I have?
I'm a freelancing security consultant.
I'd advise new users to just double-check the admin guide, the organization guide, before beginning.
I'd rate the solution at an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Palo Alto Networks WildFire Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free Palo Alto Networks WildFire Report and get advice and tips from experienced pros
sharing their opinions.
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