Palo Alto Networks WildFire Reviews

I like the analysis they apply to the unknown files, and I think they have good technology to use as a sandboxing tool. I didn't find something similar to WildFire in the marketplace.

The price could be better.

I have been using Palo Alto Networks WildFire for about four years.

Palo Alto Networks WildFire is a stable solution.

On a scale from one to ten, I would give stability a ten.

Palo Alto Networks WildFire is a scalable solution.

On a scale from one to ten, I would give scalability a ten.

On a scale from one to ten, I would give technical support a seven.

Neutral

The initial setup was straightforward. It takes ten minutes or less because it's just to activate a button. And after that, the client has to apply the security profile to security rules. One cybersecurity engineer can deploy and maintain this solution, but it depends on the company's size.

On a scale from one to ten, I would give the initial setup a ten.

Our clients say they have an ROI because they don't have to analyze the file with a lot of different tools. They consider that all the information is centralized, and they like that.

The price could be better.

I used the solution, and I think that it's wonderful. They have different layers of analysis, but I wouldn't say I like the price. 

On a scale from one to ten, I would give Palo Alto Networks WildFire a nine.

The primary use case for this solution is the attention to detail. IT is also easy to manage, and easy to use. It is a really good product.

The reporting feature helps our performance. 

I really like the product, it is easy to manage and easy to use.

In the duration of our use, it has been stable.

It is a scalable product. We have had no issues with scalability.

I have not had issues with technical support of this solution.

The initial setup was very easy for us. 

The pricing is OK, it is not too expensive.

We looked at other products, but found PaloAlto to be the best solution for our needs.

I would give this product a rating of 9 out of 10 due to some slight issues of performance.

I use this solution for protecting endpoint devices from malware.

The most valuable feature of this solution is how it keeps up-to-date with viruses.

It has the ability to block bots that are trying to come into the network, and the Dynamic updates, pushing to the Palo Alto firewall. For example, if information comes into the enterprise and there are some new viruses, it automatically sends it to WildFire to validate. 

If it's new, they flag it, change it, and update all of the different firewalls across the globe, to inform everyone of what is going on.

The support is good but they could be faster.

I have been using Palo Alto Networks WildFire for approximately six years.

It's a very stable cloud-based solution.

It's the cloud, it scales quickly.

Technical support is alright but we have to wait for a while.

I am also acquainted with Fortinet.

Pricing could be improved.

I would rate Palo Alto Networks WildFire a nine out of ten.

WildFire has been instrumental in blocking a number of new threats, before common desktop anti-virus tools were able to detect them. When Wannacry first came out, wildfire was detecting it and dropping incoming threats within seconds. We were dropping over 10,000 files per day with no additional firewall load at all.

Dynamic analysis.

I am very happy with WildFire and can see no obvious areas of improvement at this point.

This product is rock solid in terms of stability.

There were no problems with scalability. We have rolled out more firewalls to clients, and no scalability issues were found.

Technical support is fine. We have never needed to contact them regarding WildFire.

We previously used Fortinet. However, we found it to miss a lot of incoming viruses, because at the time, they had no sandbox style service.

The setup was very easy. Simply license the feature and enable it within your scanning profiles.

This feature is implemented in-house.

As soon as it began dropping incoming threats, measured in days, that desktop scanners could not find, it hit its ROI.

It's not particularly cheap, but it is absolutely worth it.

We evaluated Fortinet and Cisco.

Do it.

I primarily use the solution for my client's companies. 

I did not find anything that makes it more unique than other equivalent products.

The initial setup is very simple.

The solution is stable.

The scalability is acceptable. 

Technical support is great.

The solution needs more third-party integration. 

The automation and responsiveness need improvement.

They need to be able to escalate technical support issues in a more effective way.

The solution is a bit too expensive. 

I've used the solution for many years. IT's been a while. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The solution does have the capability to scale. It can scale to a certain extent. 

Technical support was perfect. That said, it's hard to escalate. We're mostly happy with technical support. It's just that the escalation process takes too much time.

We are working with a similar product to WildFire at the moment. The features are the same, however, the stability and reliability are better.

The initial setup is very straightforward. It's not overly complex or difficult. A company shouldn't have any issue with the process.

The pricing could be a bit better. 

I'm a freelancing security consultant.

I'd advise new users to just double-check the admin guide, the organization guide, before beginning.

I'd rate the solution at an eight out of ten. 

We primarily use Wildfire products to prevent attacks. As resellers, we showcase the Wildfire capabilities like handling known and unknown threats on the customer side. 

The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to updates so that all systems will be safe. Its threat prevention is way better than other vendor products.

In terms of threat prevention capabilities, the solution doesn't need any improvements that I can see. We've been quite satisfied.

The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective.

I've been using the solution for nine months now. I'm new to Palo Alto Networks but I have been using the solution since I started working with Palo Alto Networks on the reseller side.

We've dealt with technical support in the past. Once you open a ticket from the support portal, you will be assigned an engineer. That engineer will only focus on your case until it is solved. It's unlike other vendors that don't necessarily give you the same engineer or service representative for the same ticket. It offers good continuity when there are issues to be resolved. We've been quite satisfied with their level of service.

I've used Sophos Firewall in the past. They can also block or scan threats. 

The solution is very straightforward. Setting it up is easy. We just create a Wildfire profile then apply it on the security parcel. It is pretty straightforward.

The pricing of the solution is a bit higher, but it's worth the extra money you will spend because of the protection that you get.

I really recommend Palo Alto Networks. Out of 10 stars, I would give 11. 

I would recommend the solution because it's so easy to deploy and when you read the security profiles, it's very easy to handle, unlike other vendors. When it comes to threat protection, the features are easy to use and understand.

Our primary use cases are for firewalls, cloud, and on-premise.

It helps us when segmenting and securing the network and all sort of technologies, all sort of next generation needs. It's the next generation phases of firewall like anti-virus, sandboxing, wifi, and VPN. 

All of the features are quite good. 

Other vendors have some sort of bandwidth management built into the firewall itself and Palo Alto is missing that.

If there was anything extra for the endpoint security and VNC that would be good, but again it's coming with Palo Alto and must come with some additional cost.

It's very stable. With respect to scalability and stability both, I would say are quite scalable and very steady. I haven't seen any issues.

This solution is being used corporate-wide, more than a couple thousand people. 

Most of the time their technical support has been perfect. A few times a few of the tech support engineers did not have strong knowledge. Overall, though, it's good. 

I have worked with Cisco, Fortinet, Juniper, CheckPoint, too many of them.

The initial setup was straightforward. The setup took less than an hour, it's a simple firewall setup. 

It's a stable product. It's pretty expensive but with respect to value for money, it's okay.

I would rate it a nine out of ten.

• App-ID
• User-ID
• Ease of deployment and usability
• Filtering Mechanism like SP3 Engine

From a technical perspective this has given us a new high as this is how a technology solution should function. From a sales perspective, we have been able to pitch the solution to new customers as it seems cheap to customers when we bundle the solution, compared to getting each device for individual functions.

• IP SLA tracking
• GRE tunnel support

I believe these are the major improvements in the pipeline.

I've been using it for four years.

It crashes too frequently for a few boxes, which could be expected from a new vendor as it evolves. The best part is RMA, as you get the box back quickly if you have it in the contract.

No issues encountered.

No issues encountered.

If it is Arrow support, it's pathetic. I wouldn't recommend them. However, if you go directly with the PA team they are the best tech junkies I have worked with.

6/10.

We used to have Netscreen as our favourite, but it went EOL. Being an MSP we have to have expertise with all the devices. Although, Netscreen is our favourite.

I would say that this is difficult to answer, as the setup would be adaptable based on the mode you use, and the way the firewall can be configured. If you ask an expert it would be straightforward. If you ask a newbie, it would be not that difficult to configure if you follow the mentioned steps.

Go forward, this is an amazing device to be implemented if you have the cost to bear.