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reviewer1402680 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Real User
Offers improved security with good technical support
Pros and Cons
  • "The most valuable feature is the improved security that it offers."
  • "The price of WildFire should be reduced in order to make it more affordable for our customers."

What is our primary use case?

We are a solution provider and Palo Alto WildFire is one of the products that we implement for our customers. One of the things that we do is design firewalls for companies that need to enhance their security.

What is most valuable?

The most valuable feature is the improved security that it offers.

What needs improvement?

The price of WildFire should be reduced in order to make it more affordable for our customers.

Deployment to mobile devices should be easier.

How are customer service and support?

I have not been in contact with technical support, although my colleagues tell me that the experience with them is very good.

Buyer's Guide
Palo Alto Networks WildFire
December 2024
Learn what your peers think about Palo Alto Networks WildFire. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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How was the initial setup?

Being the solution designer, I do not have experience with the installation and setup process.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance. We have a couple of engineers who are familiar with it.

What other advice do I have?

There is no one product that can give you 100% protection, but Palo Alto WildFire has some good features. Overall, WildFire is a good product and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1402680 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Real User
Provides good service and has good technical support
Pros and Cons
  • "The technical support is good."
  • "The deployment model could be better."

What needs improvement?

I think they should lower the price of this solution. They are losing customers because the price is too high. 

The deployment model could be better.

WildFire is quite unknown in my country. They should develop a better system for teaching their customers how to use this solution and its features.

How are customer service and technical support?

The technical support is good; they provide good service.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of nine. I would like to give it a ten, but nobody's perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Palo Alto Networks WildFire
December 2024
Learn what your peers think about Palo Alto Networks WildFire. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
reviewer1026282 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees
Real User
Lacking features, but good technical support, and scalable
Pros and Cons
  • "The solution is easy to use and the Panorama feature is good. The software management or the malware blocking and some authentication management system are good."
  • "When comparing this solution to others it is not as good overall."

What is our primary use case?

We are using Palo Alto Networks WildFire as our network firewall.

How has it helped my organization?

The solution has helped our company stay secure from the security features it provides.

What is most valuable?

The solution is easy to use and the Panorama feature is good. The software management or the malware blocking and some authentication management system are good.

What needs improvement?

When comparing this solution to others it is not as good overall.

For how long have I used the solution?

I have been using Palo Alto Networks WildFire for approximately one year.

What do I think about the stability of the solution?

Palo Alto Networks WildFire is a stable solution.

What do I think about the scalability of the solution?

I have found Palo Alto Networks WildFire to be scalable.

We have 10 users that use this solution. We plan to increase usage in the future.

How are customer service and support?

The technical support is good.

Which solution did I use previously and why did I switch?

I have used other similar solutions, such as HP, Checkpoint, and Fortinet.

How was the initial setup?

The implementation is not difficult and the full process took approximately two days.

What about the implementation team?

We have an internal team that did the implementation of the solution. We do some of the maintenance ourselves but if we have trouble we contact the support.

What other advice do I have?

I rate Palo Alto Networks WildFire a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Data and Storage Systems Manager at a media company with 1,001-5,000 employees
Real User
Palo Alto is an easy to manage firewall.

Palo Alto is an easy to manage firewall. It connects successfully in AD and LADP for user based policy. It has rich application info for app.based policies and it gives enough IDS performance. New policy compile is speedy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks WildFire Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Palo Alto Networks WildFire Report and get advice and tips from experienced pros sharing their opinions.