We performed a comparison between Palo Alto Networks WildFire and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a user-friendly interface."
"The most valuable features of this solution are sandbox capabilities."
"Being an application-based firewall, this is one of the critical focus factors along with the threat prevention services it provides."
"The most valuable feature is the cloud-based protection against zero-day malware attacks."
"A good tool for file scanning and email threat detection, especially when it comes to attachments and communications."
"The most valuable feature of this solution is how it keeps up-to-date with viruses."
"The most valuable features are all of the security features in terms of protection and SSL and VPN."
"It gives a more accurate assessment of a virus in terms of whether it's truly a virus, malware, or a false positive. We have some legacy software that could pop up as being something that is malware. WildFire goes through and inspects it, and then it comes back and lets us know if it's a false positive. Usually, when it finds out that it's not a virus, it lets us know that it's benign, and it can exclude it from that scan, which means I don't even have to worry about that one popping up anymore."
"The Application Control code and the easy integration are valuable features."
"Currently we have 800-plus nodes connected with this solution, without any issues. The solution is scalable."
"Technical support has been helpful and responsive."
"Endpoint to network protects the line."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"Real-time threat analysis is quick and takes action on threats immediately."
"Many years back an update caused an issue with the firewall. However, Palo Alto not only informed us of said issue, they also sent an update that fixed the issue before I even had time to log in to determine if the issue affected our services."
"The automation and responsiveness need improvement."
"They should make their user interface a little more user-friendly."
"The price of WildFire should be reduced in order to make it more affordable for our customers."
"The threat intelligence that we receiving in the reporting was not as expected. We were expecting more. Additionally, we should be able to whitelist a specific file based on a variety of attributes."
"Other vendors have some sort of bandwidth management built into the firewall itself and Palo Alto is missing that."
"They can keep on doing more updates. As new malware and viruses are coming out, they can make sure that WildFire is up to date."
"The VPN and decryption need improvement."
"The security features need to be improved."
"It also needs network-based threat protection for shared folders and files."
"Entire threat protection is not available for the advanced features."
"Not ideal for advanced threat protection."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"The support has dropped down to a five out of ten."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"Scalability could be better."
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Palo Alto Networks WildFire is ranked 3rd in Advanced Threat Protection (ATP) with 58 reviews while Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews. Palo Alto Networks WildFire is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Fortinet FortiGate, Juniper SRX Series Firewall, Proofpoint Email Protection and WatchGuard Firebox, whereas Symantec Advanced Threat Protection is most compared with Microsoft Defender for Office 365, Check Point SandBlast Network, Trellix Network Detection and Response, Fortinet FortiSandbox and Arbor DDoS. See our Palo Alto Networks WildFire vs. Symantec Advanced Threat Protection report.
See our list of best Advanced Threat Protection (ATP) vendors.
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