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Symantec Advanced Threat Protection pros and cons

Vendor: Broadcom
3.9 out of 5
780 followers
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Symantec Advanced Threat Protection Pros review quotes

BK
Aug 2, 2020
The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration.
reviewer1679898 - PeerSpot reviewer
Oct 5, 2021
You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box.
reviewer956412 - PeerSpot reviewer
Jul 9, 2019
They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers.
Learn what your peers think about Symantec Advanced Threat Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Rodrigo Perez - PeerSpot reviewer
Jul 16, 2019
Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied.
SeniorDib3d3 - PeerSpot reviewer
Mar 11, 2019
It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards.
reviewer1260576 - PeerSpot reviewer
Jan 16, 2020
All of the solution's features are quite valuable for us. We especially like the threat protection it provides.
Dennis O'Reilly - PeerSpot reviewer
Nov 9, 2023
Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control.
Faisal Mian - PeerSpot reviewer
Nov 16, 2021
Technical support has been helpful and responsive.
Pradeep Bedse - PeerSpot reviewer
Feb 22, 2023
The most valuable feature is NetFlow threat protection.
TapabrataSamanta - PeerSpot reviewer
Jul 22, 2024
The technical support services are excellent.
 

Symantec Advanced Threat Protection Cons review quotes

BK
Aug 2, 2020
Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly.
reviewer1679898 - PeerSpot reviewer
Oct 5, 2021
The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem.
reviewer956412 - PeerSpot reviewer
Jul 9, 2019
It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case.
Learn what your peers think about Symantec Advanced Threat Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Rodrigo Perez - PeerSpot reviewer
Jul 16, 2019
The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually.
SeniorDib3d3 - PeerSpot reviewer
Mar 11, 2019
An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance.
reviewer1260576 - PeerSpot reviewer
Jan 16, 2020
The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others.
Dennis O'Reilly - PeerSpot reviewer
Nov 9, 2023
The product's support services need improvement.
Faisal Mian - PeerSpot reviewer
Nov 16, 2021
Scalability could be better.
Pradeep Bedse - PeerSpot reviewer
Feb 22, 2023
Entire threat protection is not available for the advanced features.
TapabrataSamanta - PeerSpot reviewer
Jul 22, 2024
One area for improvement could be the pricing model.