The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration.
Symantec Advanced Threat Protection provides real-time threat analysis, immediate action on threats, and integration with existing systems. It enhances compliance and audit efforts while offering Click-time URL protection and end-to-end security features. However, challenges include cloud communication issues behind firewalls, significant storage needs, and a complex pricing model. Technical support is responsive, but improved support for new OSs and graphical threat presentation is needed. Scalability and custom proxy configurations require careful management.
