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CyberArk Privileged Access Manager vs Symantec Advanced Threat Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Symantec Advanced Threat Pr...
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 11.4%, down 19.6% compared to last year.
Symantec Advanced Threat Protection, on the other hand, focuses on Advanced Threat Protection (ATP), holds 2.2% mindshare, up 1.5% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
One Identity Safeguard4.4%
Other79.3%
Privileged Access Management (PAM)
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Symantec Advanced Threat Protection2.2%
Microsoft Defender for Office 3657.6%
Palo Alto Networks WildFire7.5%
Other82.7%
Advanced Threat Protection (ATP)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
TapabrataSamanta - PeerSpot reviewer
Lead Architect at Zones
Reliable platform with effective integration capabilities
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors Symantec ATP has been beneficial in ensuring robust security for our clients. Its effectiveness in detecting and mitigating threats has improved customer…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, we used to share passwords for service and normal admin accounts among team members. However, since we started managing it through the product, we've transitioned to individual admin accounts or implemented dual control for shared accounts. With dual control, exclusive checking and checkout options are available, and passwords are not stored in clear text anywhere in the credentials."
"Password Vault's main advantage is its scalability. We constantly see huge enterprises implementing something like this, and the privileged session management is an excellent piece. You can kind of watch videos of whatever an admin has done."
"It's a good solution, it works, and the bank is happy with it."
"The logs and reporting features are impressive."
"I would rate CyberArk Privileged Access Manager nine out of ten."
"You can gradually implement CyberArk, starting with more easily attainable goals."
"The most valuable features of CyberArk Privileged Access Manager include quick access, ease of use, and a variety of connection methods beyond the web portal."
"Our privileged accounts are now stored in a more secure location and lateral movement within the network have been lessened."
"The most valuable feature is NetFlow threat protection."
"The Application Control code and the easy integration are valuable features."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"Real-time threat analysis is quick and takes action on threats immediately."
"Technical support has been helpful and responsive."
"Endpoint to network protects the line."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
 

Cons

"The product is complex and requires extensive configuration."
"I would like to see more integration with more tools, for more APIs."
"Pricing is a problem. CyberArk is expensive compared to other products I know."
"I think they can improve account onboarding. For instance, you have to use the Password Vault utility, whereas in Thycotic I think there is a feature in the user interface that allows you to upload your account with an Excel file. So I'd like to have a similar thing in CyberArk."
"They could improve CyberArk Privileged Access Manager by providing more reports. If I need to know the 10 most-used accounts for this week, that functionality can be made available in the reports."
"The turnaround time for technical support is lengthy."
"Their support can be better. Their SLA timings are higher than others."
"There is some stuff that we still have not fully integrated, which is our AIM solution. We are having all types of issues with it. I have been working with Level 3 support on it, but otherwise, from a functionality perspective, everything has been working except for the AIM solution."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"Scalability could be better."
"There are some ‎features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"The support has dropped down to a five out of ten."
"They could enhance the solution to work across all devices, including Android, iOS, and Mac, and make it more user-friendly."
"Not ideal for advanced threat protection."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"It should be able to collect information if the agent is disabled."
 

Pricing and Cost Advice

"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"Although CyberArk Privileged Access Management is expensive, its protection capabilities outweigh the cost."
"The solution is cost-effective for the features."
"With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just a control, but in terms of risk, you are covering a big impact on the company. Improvement in the licensing prices is something I would want to have."
"The license CyberArk Privileged Access Manager is on an annual basis."
"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"The price of this solution is expensive."
"In comparison to other products on the market, CyberArk is a more costly product."
"Pricing is good. It is nice to have a great product at a fair price."
"Symantec Advanced Threat Protection's pricing is comparable."
"Symantec Endpoint Protection has an average price."
"The pricing of this solution is inexpensive and affordable."
"The price is quite expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
Marketing Services Firm
13%
University
10%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise173
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What is your experience regarding pricing and costs for Symantec Advanced Threat Protection?
The price is quite expensive because a different entity has taken over the company.
What needs improvement with Symantec Advanced Threat Protection?
One area for improvement could be the pricing model. Future releases could further enhance integration capabilities with other platforms and simplify the licensing model to compete more with Micros...
What is your primary use case for Symantec Advanced Threat Protection?
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
ECI
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection and other solutions. Updated: September 2019.
883,760 professionals have used our research since 2012.