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CyberArk Privileged Access Manager vs Symantec Advanced Threat Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Symantec Advanced Threat Pr...
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 10.5%, down 19.2% compared to last year.
Symantec Advanced Threat Protection, on the other hand, focuses on Advanced Threat Protection (ATP), holds 2.2% mindshare, up 1.5% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.5%
Delinea Secret Server4.5%
One Identity Safeguard4.4%
Other80.6%
Privileged Access Management (PAM)
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Symantec Advanced Threat Protection2.2%
Palo Alto Networks WildFire7.5%
Microsoft Defender for Office 3656.9%
Other83.4%
Advanced Threat Protection (ATP)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
TapabrataSamanta - PeerSpot reviewer
Lead Architect at Zones
Reliable platform with effective integration capabilities
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors Symantec ATP has been beneficial in ensuring robust security for our clients. Its effectiveness in detecting and mitigating threats has improved customer…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product scales amazingly well."
"The benefit of it is it's stable, it's old-school, it just works."
"It is a robust product."
"I haven't really thought about anything that I want to use it for, that I couldn't use it for."
"It is best suited for mid to large-size enterprises; it is priced well, it is the market leader, and I think that it's the best solution."
"It provides the broadest point of view for privileged access management solutions in the market."
"The whole concept of Zero Trust and implementing it with CyberArk, which somewhat adheres to the 'never trust, always verify' principle, is very valuable. I really appreciate this aspect. Moreover, the just-in-time access is impressive, allowing access for a specific time."
"The most valuable features of CyberArk Enterprise Password Vault are password vaulting and automatic rotation of passwords after use."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"Overall, the product supports everything already feature-wise, because it has email protection, monitoring detection, network intrusion detection, and advanced threat protection."
"Technical support has been helpful and responsive."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"Endpoint to network protects the line."
"All of the solution's features are quite valuable for us, and we especially like the threat protection it provides."
"The product integrates well with our systems, and we have not encountered any problems."
 

Cons

"CyberArk definitely needs to improve user experience and reduce complexity."
"CyberArk has two disadvantages; the first is that it's insanely expensive and the other is it's very complex."
"Stability is a huge concern right now. We are on a version which is very unstable."
"What needs to be improved in CyberArk Enterprise Password Vault is their customer support, particularly in terms of responsiveness, willingness to help, and being more understanding. The initial setup and upgrade process for the solution is complex and can only be done by CyberArk, so this is another area for improvement."
"For least privilege management, we need a different level of certification from privileged management."
"The technical support is very poor."
"One limitation is that we are not able to put this into a decentralized mode."
"The initial setup could be simpler but it may not be as effective."
"The support team that Symantec offers didn't know how to solve issues even though they referred to themselves as "engineers"."
"One area for improvement could be the pricing model."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"The endpoint protection looks old."
"The product's support services need improvement."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
"Solutions like CrowdStrike, ESET, and SentinelOne have really jumped ahead on behavioral and algorithm-based detection capabilities. Symantec is trying to catch up, but they still have some limitations of being an old-school AV protection program and adding AI and behavioral learning and detection algorithm."
"The support has dropped down to a five out of ten."
 

Pricing and Cost Advice

"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"CyberArk Enterprise Password Vault is a very expensive product."
"Payments have to be made on a yearly basis toward the licensing costs of the solution."
"If you are looking at implementing this solution, buy the training and go to it."
"I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing concerns."
"I hope to learn how the pricing works so that I can understand it better, but I am certain it is not inexpensive."
"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"The pricing of this solution is inexpensive and affordable."
"Symantec Advanced Threat Protection's pricing is comparable."
"The price is quite expensive."
"Symantec Endpoint Protection has an average price."
"Pricing is good. It is nice to have a great product at a fair price."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Government
5%
Marketing Services Firm
11%
Financial Services Firm
11%
University
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What is your experience regarding pricing and costs for Symantec Advanced Threat Protection?
The price is quite expensive because a different entity has taken over the company.
What needs improvement with Symantec Advanced Threat Protection?
One area for improvement could be the pricing model. Future releases could further enhance integration capabilities with other platforms and simplify the licensing model to compete more with Micros...
What is your primary use case for Symantec Advanced Threat Protection?
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
ECI
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection and other solutions. Updated: September 2019.
886,174 professionals have used our research since 2012.