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CyberArk Privileged Access Manager vs Symantec Advanced Threat Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Symantec Advanced Threat Pr...
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 11.2%, down 19.7% compared to last year.
Symantec Advanced Threat Protection, on the other hand, focuses on Advanced Threat Protection (ATP), holds 2.1% mindshare, up 1.5% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
WALLIX Bastion4.5%
Other79.3%
Privileged Access Management (PAM)
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Symantec Advanced Threat Protection2.1%
Microsoft Defender for Office 3658.3%
Palo Alto Networks WildFire7.5%
Other82.1%
Advanced Threat Protection (ATP)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
TapabrataSamanta - PeerSpot reviewer
Lead Architect at Zones
Reliable platform with effective integration capabilities
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors Symantec ATP has been beneficial in ensuring robust security for our clients. Its effectiveness in detecting and mitigating threats has improved customer…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of good tools, including everything we need."
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"Password Vault's main advantage is its scalability. We constantly see huge enterprises implementing something like this, and the privileged session management is an excellent piece. You can kind of watch videos of whatever an admin has done."
"We found the initial setup to be easy."
"The ability to monitor privileged accounts throughout the enterprises."
"The most valuable feature is that it is flexible. It has many connectors. that have done well, the EPV and SSH sessions are all being recorded and everything works fine."
"By implementing CyberArk Privileged Access Manager, we wanted to secure the password data and password accounts. We could see the benefits of CyberArk Privileged Access Manager immediately after we deployed it and started using it."
"CyberArk Privileged Access Manager's abilities to safeguard the infrastructure are important, as protecting credentials provides us with security and visibility."
"The technical support services are excellent."
"The Application Control code and the easy integration are valuable features."
"The most valuable feature is NetFlow threat protection."
"The great advantage in using this product is it creates multiple services."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"The product integrates well with our systems, and we have not encountered any problems."
"Endpoint to network protects the line."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
 

Cons

"Its GUI is very confusing."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"Occasionally, there are lagging issues. Sometimes users have to re-login. When users copy passwords, there is sometimes a lag, so they have to log out and log in, but these are very rare cases."
"The current user interface is a little dated. However, I hear there are changes coming in the next version."
"What could be improved in CyberArk Privileged Access Manager is the licensing model. It should be more flexible in terms of the users. Currently, it's based on the number of users, but many users only log in once in four months or once in five months. It would be great if the licensing model could be modified based on user needs. We even have users who have not logged in even once."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"In CyberArk Privileged Access Manager, the UI has room for improvement, as does the dashboard reporting, which could be made better or easier to use."
"My impression of their technical support team is that it is very bad. The support team's response time is quick, however, the resolution process takes too long."
"The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"One area for improvement could be the pricing model."
"Not ideal for advanced threat protection."
"The product's support services need improvement."
"They could enhance the solution to work across all devices, including Android, iOS, and Mac, and make it more user-friendly."
"It also needs network-based threat protection for shared folders and files."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"The solution is cost-effective for the features."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"Symantec Endpoint Protection has an average price."
"The price is quite expensive."
"Pricing is good. It is nice to have a great product at a fair price."
"The pricing of this solution is inexpensive and affordable."
"Symantec Advanced Threat Protection's pricing is comparable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
Marketing Services Firm
13%
University
8%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What is your experience regarding pricing and costs for Symantec Advanced Threat Protection?
The price is quite expensive because a different entity has taken over the company.
What needs improvement with Symantec Advanced Threat Protection?
One area for improvement could be the pricing model. Future releases could further enhance integration capabilities with other platforms and simplify the licensing model to compete more with Micros...
What is your primary use case for Symantec Advanced Threat Protection?
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
ECI
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection and other solutions. Updated: September 2019.
882,032 professionals have used our research since 2012.