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CyberArk Privileged Access Manager vs Symantec Advanced Threat Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Symantec Advanced Threat Pr...
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 11.2%, down 19.7% compared to last year.
Symantec Advanced Threat Protection, on the other hand, focuses on Advanced Threat Protection (ATP), holds 2.1% mindshare, up 1.5% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
WALLIX Bastion4.5%
Other79.3%
Privileged Access Management (PAM)
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Symantec Advanced Threat Protection2.1%
Microsoft Defender for Office 3658.3%
Palo Alto Networks WildFire7.5%
Other82.1%
Advanced Threat Protection (ATP)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
TapabrataSamanta - PeerSpot reviewer
Lead Architect at Zones
Reliable platform with effective integration capabilities
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors Symantec ATP has been beneficial in ensuring robust security for our clients. Its effectiveness in detecting and mitigating threats has improved customer…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk Privileged Access Manager is cool."
"We are able to centrally manage credentials, touch applications, and rotate passwords."
"CyberArk Privileged Access Manager has helped our organization remain compliant in the privileged access management space."
"I'm no longer the product owner for PAM, but I can say that the most useful feature is the vault functionality, which keeps all your passwords secure in a digital vault."
"It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"CyberArk Privileged Access Manager has made our operations more streamlined. There is an approval process, so it helps us keep tabs on who's working on what and for how long."
"The impact of CyberArk Privileged Access Manager on customer operational efficiency is quite positive."
"The password protection itself is the most important feature. It's something we didn't have before."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"Technical support has been helpful and responsive."
"The product integrates well with our systems, and we have not encountered any problems."
"Real-time threat analysis is quick and takes action on threats immediately."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
 

Cons

"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"We would like to expand the usage of the auto discovery accounts feed, then on our end, tie in the REST API for automation."
"Its GUI is very confusing."
"The price is high compared to Azure Key Vault. It's the most expensive solution."
"I think they can improve account onboarding. For instance, you have to use the Password Vault utility, whereas in Thycotic I think there is a feature in the user interface that allows you to upload your account with an Excel file. So I'd like to have a similar thing in CyberArk."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
"It should be able to collect information if the agent is disabled."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"One area for improvement could be the pricing model."
"They could enhance the solution to work across all devices, including Android, iOS, and Mac, and make it more user-friendly."
"Scalability could be better."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
 

Pricing and Cost Advice

"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"This solution is expensive."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"The solution is available at a high price"
"The pricing of this solution is inexpensive and affordable."
"Symantec Advanced Threat Protection's pricing is comparable."
"The price is quite expensive."
"Pricing is good. It is nice to have a great product at a fair price."
"Symantec Endpoint Protection has an average price."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
Marketing Services Firm
13%
University
8%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What is your experience regarding pricing and costs for Symantec Advanced Threat Protection?
The price is quite expensive because a different entity has taken over the company.
What needs improvement with Symantec Advanced Threat Protection?
One area for improvement could be the pricing model. Future releases could further enhance integration capabilities with other platforms and simplify the licensing model to compete more with Micros...
What is your primary use case for Symantec Advanced Threat Protection?
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
ECI
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection and other solutions. Updated: September 2019.
881,565 professionals have used our research since 2012.