We performed a comparison between CyberArk Privileged Access Manager and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is quite stable."
"For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks."
"The password management feature is valuable."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"It is very simple to use."
"Technical support is very helpful whenever we have any questions."
"It helps our customers in their software requirement imports."
"It enables companies to automate password management on target systems gaining a more secure access management approach."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"The great advantage in using this product is it creates multiple services."
"Real-time threat analysis is quick and takes action on threats immediately."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"Technical support has been helpful and responsive."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"Endpoint to network protects the line."
"The scalability, sometimes, is lacking. It works really well for more static environments... But for an environment where you're constantly spinning up new infrastructure or new endpoints, sometimes it has a hard time keeping up."
"Tech support staff can be more proactive."
"This product needs professional consulting services to onboard accounts effectively based user profiles."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"It's hard to find competent resellers/support."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting."
"There is a learning curve when it comes to planning out the deployment strategy, but once it is defined, it runs itself."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"The security features need to be improved."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"The support has dropped down to a five out of ten."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually."
"Not ideal for advanced threat protection."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Symantec Advanced Threat Protection is ranked 21st in Advanced Threat Protection (ATP) with 14 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Check Point SandBlast Network, Microsoft Defender for Office 365, Trellix Network Detection and Response and Fortinet FortiSandbox. See our CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection report.
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