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CyberArk Privileged Access Manager vs Symantec Advanced Threat Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Symantec Advanced Threat Pr...
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 11.4%, down 19.6% compared to last year.
Symantec Advanced Threat Protection, on the other hand, focuses on Advanced Threat Protection (ATP), holds 2.2% mindshare, up 1.5% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
One Identity Safeguard4.4%
Other79.3%
Privileged Access Management (PAM)
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Symantec Advanced Threat Protection2.2%
Microsoft Defender for Office 3657.6%
Palo Alto Networks WildFire7.5%
Other82.7%
Advanced Threat Protection (ATP)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
TapabrataSamanta - PeerSpot reviewer
Lead Architect at Zones
Reliable platform with effective integration capabilities
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors Symantec ATP has been beneficial in ensuring robust security for our clients. Its effectiveness in detecting and mitigating threats has improved customer…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer support has been very helpful and responsive."
"We can make a policy that affects everybody instantly."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"It supports lots of requirements in the privileged access management area."
"With PAM in place, we've experienced a significant reduction in potential security breaches."
"CyberArk Privileged Access Manager has made our operations more streamlined. There is an approval process, so it helps us keep tabs on who's working on what and for how long."
"Password Vault's policy configuration is very good - when you receive an attack, you can segment the structure of the project in order to isolate parts or users."
"Provides improved security around having your credentials locked down and rotated regularly."
"Technical support has been helpful and responsive."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"The great advantage in using this product is it creates multiple services."
"The product integrates well with our systems, and we have not encountered any problems."
"The most valuable feature is NetFlow threat protection."
"Endpoint to network protects the line."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
 

Cons

"The technical support is very poor."
"Make it easier to deploy."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"CyberArk has brought a feature called Vendor Team Manager, but it does not provide full access. It requires the vendor team leader to be onboarded as a local account instead of using their email address. Improvements could be made to onboard the vendor team leaders using their email, allowing them to manage their own team. That would greatly reduce the overhead in managing vendor team members."
"I find it hard to mention a point of improvement because I'm happy with the platform. The only thing I would say is that they can improve their price."
"Password Vault is much pricier than other solutions. A vendor team might struggle to explain why that price is justified. There are good alternatives that cost less."
"My concern and area for improvement revolves around reporting."
"We'd like to see the creation of some kind of memo field for each device account, which could be used, in our network at least, to leave a note about the device for either the security or network engineering team members."
"They could enhance the solution to work across all devices, including Android, iOS, and Mac, and make it more user-friendly."
"It also needs network-based threat protection for shared folders and files."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
"Entire threat protection is not available for the advanced features."
"Scalability could be better."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"The support has dropped down to a five out of ten."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
 

Pricing and Cost Advice

"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"The solution is cost-effective for the features."
"The price of CyberArk Privileged Access Manager could be less expensive."
"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"Pricing is good. It is nice to have a great product at a fair price."
"Symantec Advanced Threat Protection's pricing is comparable."
"The pricing of this solution is inexpensive and affordable."
"The price is quite expensive."
"Symantec Endpoint Protection has an average price."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
Marketing Services Firm
13%
University
10%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What is your experience regarding pricing and costs for Symantec Advanced Threat Protection?
The price is quite expensive because a different entity has taken over the company.
What needs improvement with Symantec Advanced Threat Protection?
One area for improvement could be the pricing model. Future releases could further enhance integration capabilities with other platforms and simplify the licensing model to compete more with Micros...
What is your primary use case for Symantec Advanced Threat Protection?
Our primary use case for the product is to provide advanced threat protection to our clients, primarily in the banking and financial sectors.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
ECI
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection and other solutions. Updated: September 2019.
884,371 professionals have used our research since 2012.