Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs Symantec Advanced Threat Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
219
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Symantec Advanced Threat Pr...
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (16th)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 19.0%, down 23.1% compared to last year.
Symantec Advanced Threat Protection, on the other hand, focuses on Advanced Threat Protection (ATP), holds 2.0% mindshare, down 2.4% since last year.
Privileged Access Management (PAM)
Advanced Threat Protection (ATP)
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
Dennis O'Reilly - PeerSpot reviewer
Provides end-to-end antivirus protection and has good stability
Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control. It can integrate with other Broadcom solutions, such as Symantec Messaging Gateway and Symantec DLP. If you want to send an email, it gets scanned through endpoint protection and DLP. We get all Symantec functionality in a single pane.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like the PTA (Privileged Threat Analytics). I find this the best feature."
"The accounts are maintained automatically. Hence, resource and administration costs are less."
"We can make a policy that affects everybody instantly."
"I love how easily we could operate within Password Vault and get things done. It was almost effortless."
"Thus far I can say technical support is excellent. We haven't had any issues or difficulties."
"The privileged support manager is the most valuable feature of CyberArk Enterprise Password Vault."
"The product has allowed us to improve both the management and access to privileged credentials, while also creating a full audit trail of all activities happening within isolated sessions of all tasks and activities taking place within the solution."
"The feature that I like the most is the Privileged Session Manager."
"Currently we have 800-plus nodes connected with this solution, without any issues. The solution is scalable."
"The most valuable feature is Click-time URL protection."
"The product integrates well with our systems, and we have not encountered any problems."
"The great advantage in using this product is it creates multiple services."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"Technical support has been helpful and responsive."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
 

Cons

"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"The current user interface is a little dated. However, I hear there are changes coming in the next version."
"Its implementation was very complex. It needs different servers."
"CyberArk has two disadvantages; the first is that it's insanely expensive and the other is it's very complex."
"The reporting should be improved. There should be more customization."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"Improved user-friendliness, granularity, and functionality would enhance the product further."
"Not ideal for advanced threat protection."
"The security features need to be improved."
"There are some ‎features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"It should be able to collect information if the agent is disabled."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"The product's support services need improvement."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
 

Pricing and Cost Advice

"The cost is high compared to other products."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"This product is very expensive."
"Pricing is quite high and it could be improved."
"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
"No, I do not have any advice on the price of the product."
"Compared to other solutions, it is costly."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"Symantec Advanced Threat Protection's pricing is comparable."
"The price is quite expensive."
"Pricing is good. It is nice to have a great product at a fair price."
"The pricing of this solution is inexpensive and affordable."
"Symantec Endpoint Protection has an average price."
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
849,190 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Educational Organization
74%
Financial Services Firm
6%
Manufacturing Company
3%
University
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What do you like most about Symantec Advanced Threat Protection?
Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and devic...
What is your experience regarding pricing and costs for Symantec Advanced Threat Protection?
The price is quite expensive because a different entity has taken over the company.
What needs improvement with Symantec Advanced Threat Protection?
One area for improvement could be the pricing model. Future releases could further enhance integration capabilities with other platforms and simplify the licensing model to compete more with Micros...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
ECI
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection and other solutions. Updated: September 2019.
849,190 professionals have used our research since 2012.