Ping Identity Platform Reviews

I am a reseller for PingID.

This is a user-friendly solution.

I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved.

I have been using PingID as an end user for about four years.

This is a stable solution.

This is a scalable solution.

I have not needed to contact support yet.

Ping is a suitable on-premise Active Directory in the IT environment.

I would rate the solution a seven out of ten.

We primarily use PingFederate for access management authentication. It is mainly for authenticating employees, but we sometimes use it to authenticate customer applications. 

PingFederate gives you granular control over the settings. There are many options for fine-tuning policies. 

PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep. 

PingFederate is stable. 

PingFederate is an efficient solution, but the scalability depends on the environment. It's an on-prem solution, so it depends on the number of servers we have. We have around 150,000 users. 

Deploying PingFederate is straightforward. The deployment time depends on the size of your environment and the things you need to do to get it working, such as configuring the server and the firewall rules. Installing it is simple, but you might need to spend a week configuring it to work in your environment. 

I rate PingFederate eight out of 10. 

The auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications. 

The legacy applications remain an issue. There also is a tendency for downtime and network issues. Also, it has a long way to go until it is a cloud-based solution.

It is a straightforward setup, but we did have some debugging issues. 

I am a consultant and this is one of the solutions that I implement for my clients.

It is used for the federation integration of the whole organization.

The most valuable feature is multifactor authentication.

Currently, the main integration is SAML-based, but other integration methodologies need to be supported.

There are challenges when it comes to setting up this solution for external IP usage.

I have been using PingFederate for about a year.

It is a stable solution.

PingFederate is scalable. My customers are enterprise-level organizations with more than 1,000 users.

Technical support for PingFederate is fine.

I have experience with Keycloak, which I find to be a comparable solution. I think that the big difference between them is the multifactor aspect.

The initial setup is ok. I would say that it is manageable.

PingFederate is a good product but there are limitations. It is a good solution especially if it's an internal IP usage customer. For external customers, they do have challenges, although there are solutions for that available, as well.

Overall, it is a good product with some integration limitations.

I would rate this solution a seven out of ten.