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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
11th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 2.9%, down from 3.8% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.9%
Symantec VIP Access Manager2.1%
Other95.0%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Group
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the product to run different reports."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It is a scalable solution...It is a stable solution."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"The solution is stable. We haven't experienced any bugs or glitches."
"It provides ease of connecting all our devices."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"It is easy to use."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"The ease of integrating into an existing authentication system."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"It is a fast and easy solution for end users, and you are always online."
 

Cons

"The product's community has certain shortcomings that require improvement."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"Sometimes, there are issues with its stability."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"There is room for improvement in the solution, particularly in security."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Our only issue was with user training. The additional challenge was not well received."
"It is challenging to use when installing a new version."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
 

Pricing and Cost Advice

"PingID's pricing is pretty competitive."
"Ping Identity Platform is not very expensive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The tool is quite affordable."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The product is costly."
"Ping offers flexible pricing that's not standardized."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Retailer
8%
Computer Software Company
7%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It pr...
What is your primary use case for PingAccess?
The use case I mentioned, particularly for Single Sign-On, is that we have used it for Single Sign-On. It allows users to access multiple applications with one set of credentials. Users don't need ...
Ask a question
Earn 20 points
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: May 2026.
897,029 professionals have used our research since 2012.