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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Ping Identity Platform's support is prompt, knowledgeable, and proactive, though some users find the support portal confusing.
No sentiment score available
 

Room For Improvement

Sentiment score
5.3
Ping Identity Platform requires stronger functionalities, enhanced user experience, better security, and comprehensive support to compete effectively with Microsoft.
No sentiment score available
 

Scalability Issues

Sentiment score
7.6
Ping Identity Platform efficiently scales across servers and clusters, supports large environments, but performance varies based on configurations.
No sentiment score available
 

Setup Cost

No sentiment score available
Ping Identity Platform is competitively priced, offering robust features and good ROI, but may be costly for small businesses.
No sentiment score available
 

Stability Issues

Sentiment score
7.9
Ping Identity Platform is highly reliable, with minimal bugs or crashes, though some infrastructure and server connection issues exist.
No sentiment score available
 

Valuable Features

Sentiment score
8.0
Ping Identity Platform offers robust security with multi-factor authentication, seamless integration, user-friendly interface, and extensive customization options.
No sentiment score available
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
5th
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (4th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
14th
Ranking in Access Management
13th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of Ping Identity Platform is 4.2%, down from 5.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.4%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
Berk Onur - PeerSpot reviewer
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.