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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.2%, down from 3.6% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.2%
Symantec VIP Access Manager2.2%
Other94.6%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Group
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"The most valuable feature is multifactor authentication."
"PingID is very good, it's pretty stable as a product and we've never faced any issues, at least with the data applications integration, and the customers really like it."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"Cloud-based service and management."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The VPN we are using is good and working quite well."
"I like the whole solution, and I would recommend it."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
 

Cons

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"There is room for improvement in the solution, particularly in security."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
"In the next release, I would like the ability to work offline with remote access."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"In the next release, I would like the ability to work offline with remote access."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"The reporting on the VIP Manager is not correct."
 

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."
"PingID's pricing is pretty competitive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping offers flexible pricing that's not standardized."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise21
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
The product is affordable and starts at 20,000 dollars/year, depending upon the license and maintenance requirement. It makes our work easier and saves a lot of time.
What do you like most about PingAccess?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingAccess?
From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering. Other than that, Ping Identity Platform has multiple products for access ma...
Ask a question
Earn 20 points
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.