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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Ranking in Access Management
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Data Governance (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
13th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.6%, up from 3.6% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform3.6%
Symantec VIP Access Manager2.0%
Other94.4%
Authentication Systems
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a user-friendly solution."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"It's pretty stable as a product."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It is a scalable solution...It is a stable solution."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Cloud-based service and management."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It offers more platform support, like Apple, Android, and Microsoft."
"It's a good tool. It's pretty straightforward."
"The VPN we are using is good and working quite well."
 

Cons

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"There is room for improvement in the solution, particularly in security."
"The product is not customizable."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"Sometimes, there are issues with its stability."
"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"Geofencing needs improvement."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not very expensive."
"The pricing is neither too expensive nor too cheap."
"Ping offers flexible pricing that's not standardized."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
Comms Service Provider
11%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
Ask a question
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.