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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
5th
Ranking in Access Management
3rd
Average Rating
8.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (3rd), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
14th
Ranking in Access Management
13th
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2024, in the Authentication Systems category, the mindshare of Ping Identity Platform is 1.7%, down from 2.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.4%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

PB
May 23, 2023
A robust cloud-based multi-factor solution with a good customer support team
I wonder if there are multi factors in improving. It's always a deterrent to productivity, naturally. Since I've been on this journey for three years, I've seen the product improve in the sense that it's less impact on productivity. In the beginning days, we had challenges with paying, finding the network, and signing its back-end service in the cloud. However, that's been drastically improved over the years. The other thing we did was allow users to manage their device profiles. So they can either go in and register on Ubiquiti or a phone directly with the user interface now or web interface, and they can also set their default device which they want to use. So they, like Ubiqui working with PingID, tend to be the default of choice. So they set their Ubiquiti to the default device. And then whenever MFA is prompted, they have the Ubiquiti or default device. So that was a great improvement. And the way we implemented PingID, it's the same user interface regardless if you're getting into VPN, the vault applications, or a laptop or desktop. So it's the same user interface to manage profiles centrally on a server. Hence if they change it for one use case, they change it for another.
it_user321156 - PeerSpot reviewer
Jan 17, 2017
It is cloud based. As long as a site has an Internet connection, developers can get in and work.
Resiliency: At one company I was at, we had development all over the world and often we would have a connection go down to the headquarters where we had the VPNs. This caused the remote site, sometimes with 100s of developers, to come to a halt isolating the office. In order to keep development…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I work on the application onboarding process because we have multiple customers and get data from different sources."
"People use the solution to secure their applications and authenticate particular processes."
"It's pretty stable as a product."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"I like PingFederate."
"This is a user-friendly solution."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"It offers robust features and customization options that justify the cost."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"Cloud-based service and management."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It is easy to use."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The VPN we are using is good and working quite well."
"It offers more platform support, like Apple, Android, and Microsoft."
 

Cons

"It has a long way to go until it is a cloud-based solution."
"The management console needs to be improved. PingID should revise it."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"There is room for improvement in the solution, particularly in security."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"Sometimes, there are issues with its stability."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"We have encountered instances where it is not easy to do authentication."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Geofencing needs improvement."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"In the next release, I would like the ability to work offline with remote access."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
 

Pricing and Cost Advice

"The tool is quite affordable."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The product is costly."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
Financial Services Firm
15%
Computer Software Company
15%
Healthcare Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: September 2024.
806,607 professionals have used our research since 2012.