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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
11th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 2.9%, down from 3.8% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.9%
Symantec VIP Access Manager2.1%
Other95.0%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"It is a scalable solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"People use the solution to secure their applications and authenticate particular processes."
"It provides ease of connecting all our devices."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"This is a user-friendly solution."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"I like the whole solution, and I would recommend it."
"It's a good tool. It's pretty straightforward."
"It is easy to use."
 

Cons

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"The management console needs to be improved. PingID should revise it."
"There is room for improvement in the solution, particularly in security."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"I have contacted the technical support team at PingFederate. I would rate their help as two out of ten."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"It is challenging to use when installing a new version."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"In the next release, I would like the ability to work offline with remote access."
"Our only issue was with user training. The additional challenge was not well received."
 

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The product is costly."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not very expensive."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Retailer
8%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
Ask a question
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.