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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
6th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
21st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 2.9%, down from 4.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.9%
Symantec VIP Access Manager2.1%
Other95.0%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"We use the product to run different reports."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It is a very stable solution."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It offers more platform support, like Apple, Android, and Microsoft."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"I like the whole solution, and I would recommend it."
"Cloud-based service and management."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
 

Cons

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"I have contacted the technical support team at PingFederate. I would rate their help as two out of ten."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"We have encountered instances where it is not easy to do authentication."
"There is room for improvement in the solution, particularly in security."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"Our only issue was with user training. The additional challenge was not well received."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"The reporting on the VIP Manager is not correct."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
 

Pricing and Cost Advice

"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID's pricing is pretty competitive."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
8%
Computer Software Company
7%
Retailer
6%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
Ask a question
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: June 2026.
903,996 professionals have used our research since 2012.