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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Ranking in Access Management
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (5th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.2%, down from 3.6% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.2%
Symantec VIP Access Manager2.2%
Other94.6%
Authentication Systems
 

Featured Reviews

KunwarNitesh - PeerSpot reviewer
VP Engineering at Inspirit Vision
Converged identity journeys have simplified workforce and customer access management
Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM. There are many things that are better in Ping Identity Platform. First, it is a very lightweight product. Second, I would say it's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well. Another thing is that they also have something very unique, which is their user interface-based journeys, which provides their single sign-on experience. That is a very good thing. Ping Identity Platform also supports all the latest features such as passwordless and managing agentic identity. They also have AI capabilities within the product itself. They provide out-of-box almost all the MFA options, including email OTP, text-based OTP, TOTP, HOTP, biometric, and passwordless. They can also integrate with any third-party MFA provider. From that perspective, it's a complete platform. They support OAuth and OpenID. They also have this product called Ping Gateway, which you can use to implement API security. It provides features such as throttling, adding authentication, or everything you can do as part of Ping Gateway.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"PingID is very good, it's pretty stable as a product and we've never faced any issues, at least with the data applications integration, and the customers really like it."
"It is a scalable solution."
"PingFederate is a good product but there are limitations."
"I like PingFederate."
"It offers robust features and customization options that justify the cost."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"The ease of integrating into an existing authentication system."
"Cloud-based service and management."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"I like the whole solution, and I would recommend it."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
 

Cons

"It has a long way to go until it is a cloud-based solution."
"It has a long way to go until it is a cloud-based solution."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"Ping Identity Platform must improve its UI since its management console is complicated."
"PingID would benefit from a better user interface for integration."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"In the next release, I would like the ability to work offline with remote access."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
 

Pricing and Cost Advice

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The pricing is neither too expensive nor too cheap."
"The tool is quite affordable."
"Ping Identity Platform is not an expensive solution."
"Ping Identity Platform is not very expensive."
"Ping offers flexible pricing that's not standardized."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
890,124 professionals have used our research since 2012.