No more typing reviews! Try our Samantha, our new voice AI agent.

Ping Identity Platform vs Symantec VIP Access Manager comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Authentication Systems
2nd
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Single Sign-On (SSO) (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Ping Identity Platform
Ranking in Authentication Systems
10th
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (19th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
16th
Ranking in Access Management
30th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of Ping Identity Platform is 3.0%, down from 4.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
Ping Identity Platform3.0%
Symantec VIP Access Manager2.1%
Other91.2%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate the most is that you can push a notification with your phone and log in to your computer."
"The biggest return on investment for me when using Cisco Duo is gaining time, as I don't have to look at ten different MFA apps, and I know it will work."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"Duo offers dual-factor authentication for our logins; I put in my credentials and hit go, then I get an alert on my Apple Watch and approve it, and that part is just phenomenal."
"It's pretty easy for users to figure it out."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"We use the product to run different reports."
"It's pretty stable as a product."
"It provides ease of connecting all our devices."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It offers more platform support, like Apple, Android, and Microsoft."
"It is a fast and easy solution for end users, and you are always online."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It's a good tool. It's pretty straightforward."
"The ease of integrating into an existing authentication system."
"Cloud-based service and management."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
 

Cons

"I think Cisco Duo could be improved by including email authentication, as there is currently only SMS, SMS push, and code generation, but having email authentication could be beneficial when you don't have a phone."
"For the back-end, there could be a few more security features applied."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo."
"I'm unsure how to disable the ping notification sound on my phone when using Cisco Duo. I don't know how to silence it."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"Cisco Duo is definitely not doing things that others are not doing, so there is no unique selling proposition."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"We have encountered instances where it is not easy to do authentication."
"It requires some expertise to set up and manage."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
"Many times when we are authenticating, we'd like the freedom to set the time; maybe it needs to be slightly longer, and before we can authenticate it, it ends up in an error and then we have to create everything all over again in terms of launching the application."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"It is challenging to use when installing a new version."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The reporting on the VIP Manager is not correct."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"Our only issue was with user training. The additional challenge was not well received."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
 

Pricing and Cost Advice

"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"The pricing is neither too expensive nor too cheap."
"PingID's pricing is pretty competitive."
"The tool is quite affordable."
"Ping Identity Platform is not an expensive solution."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The product is costly."
"Ping offers flexible pricing that's not standardized."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
920,939 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
16%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
Outsourcing Company
13%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recomm...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Cara...
Ask a question
Earn 20 points
 

Also Known As

Duo Security
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: October 2026.
920,939 professionals have used our research since 2012.