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Fortinet FortiAuthenticator vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
Ping Identity Platform
Ranking in Single Sign-On (SSO)
4th
Ranking in Authentication Systems
5th
Average Rating
8.2
Number of Reviews
28
Ranking in other categories
Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 8.9%, up from 8.2% compared to the previous year. The mindshare of Ping Identity Platform is 4.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Jun 4, 2024
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Dilip Reddy - PeerSpot reviewer
Jul 15, 2024
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Features the addition and removal of access as needed for the VPN."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"Intuitive interface and easy to deploy."
"It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices."
"The most valuable feature is the flexibility in using the SMS messages."
"The solution is very easy to manage."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"It is a scalable solution."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"It provides ease of connecting all our devices."
"People use the solution to secure their applications and authenticate particular processes."
"The most valuable feature is multifactor authentication."
 

Cons

"I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx."
"I would like to see some email options for Fortinet FortiAuthenticator."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"There is room for improvement in stability and support."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"There is room for improvement in the solution, particularly in security."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The management console needs to be improved. PingID should revise it."
"The product's community has certain shortcomings that require improvement."
"The solution should allow for better integration with other platforms and the UBT."
"PingID would benefit from a better user interface for integration."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
 

Pricing and Cost Advice

"It costs more to license the high-availability option."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"The product could be more competitively priced."
"I rate its pricing a three to five out of ten."
"The solution is not very expensive."
"The pricing is fair."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"The pricing is neither too expensive nor too cheap."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The tool is quite affordable."
"The product is costly."
"PingID's pricing is pretty competitive."
"Ping Identity Platform is not an expensive solution."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The pricing is about three on a scale where ten is low. Pricing should be more flexible.
What needs improvement with Fortinet FortiAuthenticator?
FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other appl...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

FortiAuthenticator
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Ping Identity Platform and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.