We use Prometheus to monitor logs for microservices.
DevOps Engineer at a tech services company with 51-200 employees
Has an easy-to-understand interface and simple setup process
Pros and Cons
- "The product has an easy-to-understand interface."
- "They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
What is our primary use case?
What is most valuable?
The product has an easy-to-understand interface.
What needs improvement?
They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version. Additionally, they should release real-time updates and a graphical interface for logs.
For how long have I used the solution?
I used it three months ago.
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Prometheus
January 2025
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What do I think about the scalability of the solution?
We have five Prometheus users in our organization.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive compared to Datadog.
What other advice do I have?
The platform’s alerting functionality improves incident response time. It offers an open-source toolkit for startups and new students. While its free version offers efficient capabilities, opting for paid features can unlock additional functionalities, particularly beneficial for larger enterprises with heightened security needs and extensive service requirements. The decision to invest in Prometheus is influenced by factors such as data volume, security considerations, and the need for seamless error detection and notification mechanisms.
I rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at a comms service provider with 501-1,000 employees
A free and highly scalable product that can be used to collect monitoring data
Pros and Cons
- "The product’s scalability is valuable."
- "The product must improve its documentation."
What is our primary use case?
We use the solution to collect monitoring data.
What is most valuable?
The product’s scalability is valuable.
What needs improvement?
The product must improve its documentation.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
More than ten people were using the solution in my organization.
How was the initial setup?
The solution is deployed both on AWS and Azure. The deployment is easy. There are multiple ways to do it.
What's my experience with pricing, setup cost, and licensing?
The product is free.
What other advice do I have?
I would recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Prometheus
January 2025
Learn what your peers think about Prometheus. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Technical Support Engineer at Tek Experts
Great for collecting, monitoring and analyzing logs in the cloud environment, but the setup is not user-friendly
Pros and Cons
- "The dashboard is very valuable."
- "The setup process could be more straightforward."
What is our primary use case?
Our primary use case for this solution is collecting, monitoring and analyzing logs in the cloud environment. We use this solution in an Azure environment and Cloud space.
What is most valuable?
The dashboard is very valuable because it provides the ability to collect and compare logs from various resources.
What needs improvement?
The setup process could be more straightforward and user-friendly.
For how long have I used the solution?
We have been using this solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What other advice do I have?
I rate this solution a seven out of ten. The solution is good but can be improved by creating a more straightforward setup process. I advise people considering this solution to spend some time reading the documentation to ensure they understand the type of features available.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Engineer at a financial services firm with 10,001+ employees
A stable solution that has lightweight configuration functions
Pros and Cons
- "I like its lightweight configuration functions."
- "There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
What is our primary use case?
We mainly use it for server monitoring and exposing the metrics format.
What is most valuable?
I like its lightweight configuration functions.
What needs improvement?
There are multiple solutions that we use alongside Prometheus while working. These include AM Solutions and Grafana. These are different systems that are logged into and have different technologies and spaces. However, it is difficult to navigate through them at times, so a single dashboard will be something that will be appreciated.
Moreover, there isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues.
For how long have I used the solution?
I have been using Prometheus for more than an year.
What do I think about the stability of the solution?
The stability is alright and I don’t see any issues. I will give it a seven out of ten as there are some remote issues.
How are customer service and support?
We have a technical department and an internal platform team who contact them on our behalf.
Which solution did I use previously and why did I switch?
Comparing AppDynamics with Prometheus, AppDynamics has a full suite of solutions, whereas Prometheus is mainly used for monitoring purposes.
What about the implementation team?
We have the solution deployed by a Grafana vendor who made it a cloud version.
What other advice do I have?
It is a good solution overall, so I can rate it a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Executive Officer at a security firm with 1-10 employees
Free to use, highly scalable, and reliable
Pros and Cons
- "The scalability of Prometheus is very good."
- "Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
What is our primary use case?
Prometheus can be deployed on-premise and in the cloud.
Prometheus is an open-source network monitoring solution.
How has it helped my organization?
Prometheus is very flexible. We use it for network monitoring and we can always add new servers, equipment, or whatever that we want to monitor with it.
For how long have I used the solution?
I have been using Prometheus for approximately two years.
What do I think about the stability of the solution?
Prometheus is stable.
What do I think about the scalability of the solution?
The scalability of Prometheus is very good.
We have the solution rolled out across multiple small businesses. We have hundreds of users collectively using the solutions.
How are customer service and support?
I have not used the technical support from Prometheus.
How was the initial setup?
Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier.
What about the implementation team?
I am the one who manages Prometheus and does the maintenance.
What was our ROI?
Prometheus is free. We use the solution for monitoring and it has worked well.
What's my experience with pricing, setup cost, and licensing?
The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up.
Which other solutions did I evaluate?
Prometheus can directly compete against other solutions, such as Zabbix or any other network monitoring solution.
What other advice do I have?
My advice to others is to read all the documentation before usage.
I rate Prometheus an eight out of ten.
I rated it an eight because it is easy to use but the installation can be difficult.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Sr. DevOps Engineer at a tech services company with 501-1,000 employees
Provides metrics scraping capabilities and an open source community
Pros and Cons
- "The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
- "Prometheus requires improvement on the query side."
What is our primary use case?
I use Prometheus to monitor Kubernetes clusters.
What is most valuable?
The most valuable features of the solution are metrics scraping capabilities and the open source community and support.
What needs improvement?
Prometheus requires improvement on the query side. When I query the data from last year, it queries within its database. Sometimes, it just crashes it out. They need to improve this feature where the SQL queries take much time and sometimes crash the whole Prometheus cluster.
For how long have I used the solution?
I have been using Prometheus for one year.
How was the initial setup?
The solution's initial setup is easy and fast.
What's my experience with pricing, setup cost, and licensing?
Prometheus is an open-source solution.
What other advice do I have?
We chose Prometheus because it was easy to install and has wide communities to support us. The solution's alerting functionality has improved our incident response time. We have integrated the alert manager with PagerDuty, which has greatly helped us improve the functionality. Prometheus is an easy-to-use solution, and I would recommend it to other users.
It is easy for a beginner to learn to use Prometheus for the first time. You can integrate it and start using it.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineering Manager at Alice
A stable, scalable solution that helps us scale our products and services
Pros and Cons
- "The solution helps us to scale our products and services, and it helps me by gathering those metrics."
- "The DSL could be improved."
What is our primary use case?
We use Prometheus to gather business and service metrics so that we can export and visualize them through other tools like Grafana.
What is most valuable?
The solution helps us to scale our products and services, and it helps me by gathering those metrics.
What needs improvement?
The DSL could be improved.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable; our engineering team of 80 staff members uses it, and three staff are responsible for maintenance.
How was the initial setup?
The initial setup is straightforward.
Which other solutions did I evaluate?
We didn't evaluate other options. We went straight for Prometheus.
What other advice do I have?
I would rate this solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Architect at CUSTIS
It is scalable and easy to understand
Pros and Cons
- "It is an efficient solution."
- "Its stability could be even better."
What is our primary use case?
We use the solution to record and store the metrics data.
What is most valuable?
The solution's most valuable feature is counter.
What needs improvement?
They should improve the solution's stability and make it even more stable.
For how long have I used the solution?
We have been using the solution for a few years.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
We follow online support forums in case of any technical issues with the solution.
How was the initial setup?
The solution's initial setup was straightforward. We have hosted it on Kubernetes installation.
What about the implementation team?
Our team of DevOps engineers deploys the solution. Also, we take help from cloud service providers while deploying it for educational projects.
What's my experience with pricing, setup cost, and licensing?
The solution is free of cost.
What other advice do I have?
It is an efficient solution. It ensures accurate metric data even in the case of system downtime. Also, support engineers find it easier to understand.
I rate the solution as a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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