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reviewer2269563 - PeerSpot reviewer
Inspector General at a manufacturing company with 11-50 employees
Real User
Top 20
Scalable product with efficient features for version control
Pros and Cons
  • "PTC Integrity has good stability."
  • "For complex businesses, the internal templates could have more flexibility and compatibility."

What is our primary use case?

We use PTC Integrity for version control purposes.

What is most valuable?

The product has efficient and powerful features.

What needs improvement?

The product requires a learning curve. For complex businesses, the internal templates could have more flexibility and compatibility. Our maintenance team finds it challenging to customize some functions. It could be user-friendly.

For how long have I used the solution?

We have been using PTC Integrity for several years.

Buyer's Guide
PTC Integrity
December 2024
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What do I think about the stability of the solution?

PTC Integrity has good stability.

What do I think about the scalability of the solution?

We have 50 PTC Integrity users in our organization. It is a salable product.

How are customer service and support?

We receive technical support from a third-party vendor.

What about the implementation team?

Our maintenance team implements the product with the help of some consultants.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. They should improve the pricing.

What other advice do I have?

I rate PTC Integrity an eight out of ten. It was a good solution five years back. However, at the moment, it does not have the latest technology. I advise others to evaluate new products as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1330269 - PeerSpot reviewer
Software Development Engineer at a transportation company with 5,001-10,000 employees
Real User
Good for managing tasks but it's not user-friendly
Pros and Cons
  • "It's a good tool to manage software versions, update the status, and manage tasks."
  • "It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."

What is our primary use case?

Our primary use case is to develop tasks and controls. 

What is most valuable?

It's a good tool to manage software versions, update the status, and manage tasks. 

What needs improvement?

It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use. 

For example, if I need to attach pictures then relate items together, it doesn't work well. It doesn't look nice and it doesn't show you how it will look.

For how long have I used the solution?

I have been using PTC Integrity for five years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It seems scalable but it's not really relevant to me. I only use it. 

How are customer service and technical support?

I haven't contacted technical support. 

What other advice do I have?

I would rate it a six out of ten. To make it a ten they should improve the interface. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
PTC Integrity
December 2024
Learn what your peers think about PTC Integrity. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1293987 - PeerSpot reviewer
Project Leader at a transportation company with 10,001+ employees
Real User
A well-structured system with good technical support
Pros and Cons
  • "The tool is quite structured and has a good command set."
  • "I would like to see better integration from the architectural side."

What is our primary use case?

This solution is used for lifecycle management.

What is most valuable?

The tool is quite structured and has a good command set.

What needs improvement?

I would like to see better integration from the architectural side. It is difficult to use when it comes to linking models.

For how long have I used the solution?

I have been working with PTC Integrity for the past five to seven years, and in the organization, it has been used for between ten and fifteen years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have approximately 1,000 people who are using it on a daily basis.

How are customer service and technical support?

The technical support is very good.

What about the implementation team?

We have our own dedicated support team for this solution.

What other advice do I have?

In general, PTC Integrity is a good tool, although from a system perspective it is somewhat lacking.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1253193 - PeerSpot reviewer
Technial Lead at a transportation company with 1-10 employees
Real User
Has good requirement management and version control features but it's not so customizable
Pros and Cons
  • "We found the requirement management and the version control features to be the most useful for our client."
  • "It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."

What is our primary use case?

We were evaluating PTC Integrity for the deployment for one of my clients. The major problem we faced regarding Integrity are the developments.

What is most valuable?

We found the requirement management and the version control features to be the most useful for our client. We missed out on the traceability part. For traceability, you need to develop a lot of scripts and you need a lot of background work.

What needs improvement?

The development environment is only on JavaScripts but other languages are not. For example, .NET platforms. It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer.

What do I think about the stability of the solution?

It is quite mature. 

What do I think about the scalability of the solution?

I don't find it that scalable. Scalability is a concern for this particular tool.

The client that we have worked with for the department that we have deployed this particular solution has 120 to 140 members.

It's used on a regular basis. 

How are customer service and technical support?

Technical support is excellent from PTC.

How was the initial setup?

The initial setup was slightly complex. When we decided to have an isolated solution, PTC was not that user-friendly.

The complete deployment took around nine months to one year.

It requires four engineers for deployment and maintenance.

What about the implementation team?

I head the complete ALM department at my organization. We have a team of ALM engineers across different tools, not only for PTC Integrity but also for IBM codeBeamer. 

Which other solutions did I evaluate?

Requirement management and software configuration management had better options. We found that they're more stable though they're not so scalable. During production time or during work time we don't have many production delivery issues.

What other advice do I have?

My advice to someone considering this solution is to prepare yourself by having a good programming team that has good customization engineers. It requires a lot of programming skills.

I would rate it a seven out of ten. 

In the next release, I would like for there to not be so many scripts and programs to do workflow customization. It should be easily customizable.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free PTC Integrity Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free PTC Integrity Report and get advice and tips from experienced pros sharing their opinions.