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Quality Control Analyst at SIA
Real User
A Scalable, Fast, and Affordable testing tool for our software
Pros and Cons
  • "The scalability is very good. It's probably one of the better tools I've seen on the market."
  • "One of the areas the service could be improved would be to have the training in Italian."

What is our primary use case?

We use this solution internally for our testing. We produce software.

What is most valuable?

The most valuable features of this solution are object recognition and the fact that you can memorize the objects. This is something that I have always had a problem with before.

It is user-friendly and the speed is pretty quick compared to other tools that I have been using.

What needs improvement?

One of the areas the service could be improved would be to have the training in Italian.

While this is not a problem for me, it is a problem for my team. There is no documentation in Italian. As we are based in Italy, it would be helpful to have training in Italian in some form.

For how long have I used the solution?

I have been using this solution for three months.
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Ranorex Studio
February 2025
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What do I think about the stability of the solution?

The stability is in the range of eighty-five percent of what I was expecting. We still have some issues.

There will be two people executing the tests in another month or two.

Having Italian language support would make the solution a bit more stable.

What do I think about the scalability of the solution?

The scalability is very good. It's probably one of the better tools I've seen on the market. Some are very, very expensive, and we could not afford it, because this was in the mid-range, it was a probable solution for us.

How are customer service and support?

I didn't have very many issues. The two or three that we did have, we received a reply within twenty-four hours. That was perfect for us. 

Which solution did I use previously and why did I switch?

Previously, we used a different solution called iMacros. It's very basic compared to what I'm doing right now with Ranorex Studio.

It was half the price, but harder to use. 

Overall, it wasn't the best solution for us.

How was the initial setup?

The initial setup was complex, but not because of Ranorex Studio. 

This was an internal problem for us because the installation required an administrator and I am not an administrator.

We had to repeat the process a couple of times as a result. For the Ranorex Studio side, it was fairly straightforward.

The deployment method was on-premises.

What about the implementation team?

We implemented on our own, without the help of any consultants or partners.

What's my experience with pricing, setup cost, and licensing?

We paid €3,000 (approximately $3,300 USD) for this solution. When you add the runtime licenses it will be €3,500 (approximately $3,900 USD).

At this time I am developing. We only have one license, but there will be two runtime licenses.

What other advice do I have?

Having a local reseller who already knows the product and can provide in-house training would be a fantastic solution and would make the learning curve a quicker process.

The transfer of knowledge from one person to another.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user333807 - PeerSpot reviewer
QA Lead at a media company with 51-200 employees
Vendor
The ability to create test scripts with the flexibility to run them as a whole or as individual test steps within the script is valuable, but the UI can be quirky at times.

Valuable Features

The ability to create test scripts with the flexibility to run them as a whole or as individual test steps within the script. This greatly reduces the amount of time spent creating test scripts.

Improvements to My Organization

With completed test automation suites we have greatly reduced the amount of time spent manually regression testing after each software release.

Room for Improvement

The only real complaints I would have would be a bit of quirkiness in the UI at times, but no application is perfect.

Use of Solution

I have used it for about five years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Ranorex customer service has been prompt the couple of times I have contacted them. There was one instance where I had an issue and contacted them for a solution they were unable to provide it, and I ended up finding a work around on my own. The Ranorex user blog is al helpful platform.

Technical Support:

Initial Setup

The initial set-up is very basic, download the executable and run it just like most other programs.

Implementation Team

We implemented the product in-house. The only tricky part is if using their floating license option, the configurations need to be set up across the network. My current organization is small so we experienced no issues. Implementing on a much larger scale could be a bit tricky.

ROI

The ROI would be the man hours saved by implementing the Automation suite.

Pricing, Setup Cost and Licensing

The pricing for this tool is acceptable for the amount of features it provides and as for licensing we are small company and only have two licenses. I believe they offer some savings based on the number of licenses purchased.

Other Solutions Considered

The ROI would be the man hours saved by implementing the automation suite. The pricing for this tool is acceptable for the amount of features it provides and as for licensing we are small company and only have two licenses. I believe they offer some savings based on the number of licenses purchased.

Other Advice

Based on my experience, this would be my tool of choice for test automation. There are many out there but I have yet to find one that offers all of the features mentioned above in one package.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user336978 - PeerSpot reviewer
it_user336978Multimedia Solutions Verification Engineer at a comms service provider with 1,001-5,000 employees
Vendor

I think Ranorex is far robust than QTP or other UI test tools than I know(Test Complete etc.), it has some minor problems, for example opening a browser remotely.

To be able to compile to a exe file is very good but it should be more good if we should run that exe file without need to install the Ranorex on that computer also.

Buyer's Guide
Ranorex Studio
February 2025
Learn what your peers think about Ranorex Studio. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PLM Consultant at Thinkinnov Solution Technologies Private Limited
Real User
Highly stable, useful capture and reply tool, and simple deployment
Pros and Cons
  • "The most valuable feature of Ranorex Studio is the capture and replay tool. You don't need to do script testing. When you launch any application from Ranorex Studio it automatically captures these test case steps. The next time you can replay the tool the flow automatically happens again. For example, when you do the logging and all the activity will be captured by the tool, and re-execute the same step by using automatization."
  • "We are mainly working for manufacturing OEMs but the integration is not available. It would be a benefit if they built one integration tool for all the Teamcenter home servers and software as the main PLM data source. It is a simple process at this time, the integration could be made easier."

What is our primary use case?

My clients are using Ranorex Studio for functional testing automatization.

What is most valuable?

The most valuable feature of Ranorex Studio is the capture and replay tool. You don't need to do script testing. When you launch any application from Ranorex Studio it automatically captures these test case steps. The next time you can replay the tool the flow automatically happens again. For example, when you do the logging and all the activity will be captured by the tool, and re-execute the same step by using automatization.

What needs improvement?

We are mainly working for manufacturing OEMs but the integration is not available. It would be a benefit if they built one integration tool for all the Teamcenter home servers and software as the main PLM data source. It is a simple process at this time, the integration could be made easier.

For how long have I used the solution?

I have been using Ranorex Studio for approximately two years.

What do I think about the stability of the solution?

We are using out-of-the-box features only with Ranorex Studio and the stability has been good.

I rate the stability of Ranorex Studio a four out of five.

What do I think about the scalability of the solution?

The scalability of the solution is good.

We only have two engineers using this tool for automating their business use cases.

I rate the scalability of Ranorex Studio a four out of five.

How are customer service and support?

I have not contacted the support from Ranorex Studio because we have not had any issues.

How was the initial setup?

Ranorex Studio is straightforward to do the initial setup. There is a lot of flexibility given to understand the functionality, it's very easy to understand the existing functionality, and what is available in desktop applications.

The full deployment does not take more than a day with everything updated and the scripts running.

What about the implementation team?

We use two engineers for the deployment of the solution.

What other advice do I have?

I rate Ranorex Studio a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user336486 - PeerSpot reviewer
QA Test Manager at Konica Minolta Business Solutions Europe GmbH
Consultant
It brings more accuracy in regression tests, more time for involved people for their daily tasks, and more confidence to the application. However, it needs a better connection to TFS.

Valuable Features

Through Ranorex, we are automating our test cases done for our internal CRM solution. We are using the keyword-driven approach available in Ranorex, and we get benefits from the essential support for Dynamics CRM (all versions). We are using also the runtime feature that runs the test suite independently on the server.

Improvements to My Organization

With this product we are continuously getting rid of manual regression tests that had to happen each deployment manually by key users. It brings more accuracy in regression tests, more time for involved people for their daily tasks, and more confidence to the application. In the future we plan to incorporate automatic execution in the continuous integration process.

Room for Improvement

It needs a better connection to TFS.

Use of Solution

We have been using it for six months in my department.

Stability Issues

The application is more stable by comparison to other products on the market that we have considered for test automation.

Customer Service and Technical Support

Communication with the Ranorex support was very effective and straightforward in early phase of incorporating Ranorex into our internal infrastructure. Ranorex is providing us with best practice sessions and code reviews. We appreciate their very quick purchasing cycle.

Initial Setup

In the beginning we had small problem with configuring Ranorex License manager in our infrastructure due to our firewall and proxy settings, but with the help of Ranorex support we quickly found the fix to solve the issue.

Implementation Team

We implemented it with an in-house team with the help of a vendor team, but I expect that for companies with less strict network security policies, it would be less of a problem.

ROI

With the incorporation of Ranorex and automation testing in general we are saving a lot of time for our internal people. ROI is calculated at about one year approximately.

Pricing, Setup Cost and Licensing

We have purchased the premium license with an enterprise package, which includes special care from Ranorex such as code review, high priority in issue solving etc.

Other Solutions Considered

We had an evaluation period to choose most suitable product from ones available on the market and during that we have tried many of them. We have discovered that Ranorex has native support for all technologies and products used within our company, such as SAP, all Microsoft Dynamics products, SharePoint, Kentico, web based portals and others including support for mobile testing. Also, it beats the others in stability, because other products crashed very often once using recording module.

Other Advice

If you are looking for an automation tool that is easy to implement, easy to understand, and works with most of technologies on the market, Ranorex is the appropriate solution for you. So far I can only recommend this product.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Automati24c0 - PeerSpot reviewer
Automation Tester at a tech services company with 51-200 employees
Real User
Identifies, creates, and edits elements very well
Pros and Cons
  • "Support is very quick. You can write to them and on the same day, they will respond. This is one of the best features."
  • "If there are many queries on the web page, Ranorex will not render the page correctly. I had about 1,000 queries on the page, and the solution was not able to handle it."

What is most valuable?

Support is very quick. You can write to them and on the same day, they will respond. This is one of the best features.

The forum is very good as well.

Regarding other features, the solution identifies the elements very well. Creating and editing elements is very good. They offer automation solutions, and it's all in one tool.

The element library is quite nice.

What needs improvement?

They have some problems with some pages rendering the angular solutions. If there are many queries on the web page, Ranorex will not render the page correctly. I had about 1,000 queries on the page, and the solution was not able to handle it.

It has a lot of features that are enabled by default, which can help you identify the elements, but if the page has too many queries, it will crash. It might be better if these features were not enabled by default. You should be able to choose the ones you need. It seems the solution was not optimized by the developer.

For how long have I used the solution?

I've been using the solution for six to eight months.

What do I think about the stability of the solution?

The solution is very stable. The only issue is rendering pages if there are too many queries.

What do I think about the scalability of the solution?

The solution is very easy to scale.

How are customer service and technical support?

Technical support is very good, I would give them ten out of ten.

How was the initial setup?

The initial setup was easy.

I had a problem almost one week after implementing. From the beginning, you must look at the webinar. If you don't watch the webinar, it will be hard to work with the solution at the beginning. 

What's my experience with pricing, setup cost, and licensing?

The solution offers a free 30-day trial.

What other advice do I have?

We are using the on-premises deployment model.

I would recommend people try the solution. They have a 30-day free trial that an organization could use to test them out.

Make sure to watch the webinar before implementing the solution, even if they are experimenting with automating. It will make everything easy to understand.  Ranorex has a lot of options which you need to understand and to optimize. You can't automate the optimization, which is why the webinar is so important. 

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Associate Lead Consultant in Quality Assurance and Testing (QAT) at a tech vendor with 501-1,000 employees
Vendor
It supports multiple repositories and the ability to sort and maintain the repository in a positive way. It needs the ability to maintain and access tests in a more intuitive/structured way.

Valuable Features:

Element Identification, I really liked the way Ranorex created a way (XPath) to identify their solution for maintaining stored elements in the repository.

Improvements to My Organization:

The product supports multiple repositories and the ability to sort and maintain the repository in a positive way. I used the repository in combination with shared functions to pretty easily create reusable functions, that only needed repository maintenance with code changes.

Room for Improvement:

I would like it to be more intuitive to use, especially in test management. I'd also like the ability to maintain and access tests in a more intuitive/structured way .

Use of Solution:

We've been using it for two months.

Stability Issues:

It was unstable at times, locking out – especially on any virtual or remote desktop machines. The lockout required resetting Ranorex.

Scalability Issues:

High – it was pretty easy to get help on things we were stuck on, especially in the early stages of product discovery.

Customer Service:

High – it was pretty easy to get help on things we were stuck on, especially in the early stages of product discovery.

Initial Setup:

Straightforward, easy to setup, great support from Ranorex team for initial setup and initial training.

Implementation Team:

Implemented this one through an in-house team.

Other Solutions Considered:

We evaluated many different products for the engagement. We went with Ranorex due to its relative ease of use, and its support for automating desktop/WPF applications out of the box.

Other Advice:

My advice for implementation is to do a proof of concept first to ensure this product works for you.

Do your research, all products have their positives and negatives. Assemble a list of requirements, interview vendors and other users of the product, go through strenuous Proof of concept phase – evaluating and analyzing how well the product fits your current and future needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Automation Engineer with 1,001-5,000 employees
Vendor
All our automation teams' suites are now more robust and accurate, but they need to focus more on the coding modules.

What is most valuable?

We primarily use the libraries provided by Ranorex to access our application, and the Ranorex Spy, to view the current application's object model.

How has it helped my organization?

By using this product, we have been able to explore some more advanced strategies in developing our automation which has been able to carry over to other automation teams. This has made all of our automation teams suites more robust and accurate with their testing.

What needs improvement?

There is too much focus on the drag-and-drop features of Ranorex, and not enough focus on the coding modules which we use extensively. As a programmer, would like to be able to come up with a code only interface so that features such as the Test Suite don't have to be used if they don't want to be.

For how long have I used the solution?

I've used it for around two years.

What do I think about the stability of the solution?

For a very long time, we were running into crashes with either Ranorex or Ranorex's utility (UIALauncher) which would stop our testing dead in its tracks. These areas would then need to be run test by test, and not in whole batches at a time. We eventually tracked the issue down ourselves to be a rare condition between Ranorex and Windows 8, where both systems were trying to access an element at the same time, and was failing.

How are customer service and technical support?

Other then not being able to track down the issue above that was plaguing us for quite some time, the Ranorex customer support has been great. The only complaint would be that at one time, we were having issues with our licensing, and while one of our engineers was talking to them for a while. All of a sudden, they said that they were required only the primary account holder to talk to them, which needlessly required a third party to get involved in what was a very minor issue.

Which solution did I use previously and why did I switch?

When we started evaluating Ranorex, we were already using a number of other products for the various platforms we run automaiton against. Unfortunately, none of the products we were using at the time had the capability to automate Windows 8 apps. Ranorex's ability to do this (the only product we found at the time that could) is the reason we chose the product.

How was the initial setup?

Setup and installation of Ranorex was extremely straightforward. However, getting the initial script running was a bit complex, as we soon found that parts of our application weren't accessible through Ranorex, and the way Ranorex wanted us to create scripts wasn't intuitive to us. We eventually opted out of "their way" of doing things, which is more for a non-coding QA person, and opted for a 99% programming method.

What about the implementation team?

All implementation is done in house with a small team of three to four engineers. My best advice for implementation is that if you can, try to go through a pure programming route with your implementation, and not through the recorded modules. While it may be more time investment in the beginning, it will pay off in the end because you will have a more robust suite that will scale much better then using the "standard" Ranorex Route.

What's my experience with pricing, setup cost, and licensing?

Ranorex, like many other automation tools is expensive. I highly suggest planning out how many licenses you need ahead of time, and try to plan your suite to use as many licenses as possible. With this approach you should be able to get as much testing done as possible without breaking the bank with licensing costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user333822 - PeerSpot reviewer
Automation Software Engineer, CI/CD Implementation at a tech vendor with 51-200 employees
Real User
Automation coverage overnight is very useful, although it needs to have modularity.

What is most valuable?

  • Spy
  • CodeModule
  • XPath

How has it helped my organization?

Automation coverage overnight is very useful. Compared to Selenium, Ranorex has a very small learning curve, so most of the technical QA people can start development with it right away.

What needs improvement?

They need to have modularity (running concurrently different parts of the tests on different environments and reporting back to centralized run centre). Currently we are implementing this functionality via code, but feature should give a lot of advantages.

For how long have I used the solution?

I've used it for three years.

What do I think about the scalability of the solution?

The scalability is limited to one process. You cannot have multiple reports combined together automatically, because each run is independent.

How are customer service and technical support?

The support is pretty good, they have been able to work out some bugs with their licensing and they seems to be pretty helpful in general. The forum is the best advantage, because it's a pretty big community of coders share problem/solution there.

Which solution did I use previously and why did I switch?

Selenium was in use before Ranorex. Ranorex have a great starter's guide for people that have never done automation. Selenium problems will lead to huge stack traces and unclear errors, while Ranorex stripped out a lot out of basic Visual Studio, so the majority of errors are pretty easy to describe and fix.

How was the initial setup?

The initial set-up is easy for an experienced person, and for technical QA, without a lot of automation experience. Ranorex is a great tool to learn automation with pleasure.

What about the implementation team?

In-house implementation. It's great to have Ranorex paired with Bamboo and AWS

What's my experience with pricing, setup cost, and licensing?

Floating licensing are good for running the scripts on different machines (runtime). For developing, we are using node-locked ones, because Ranorex requires Windows, so we need to buy Windows laptops. It's the biggest drawback of Ranorex that it's limited to one operating system.

What other advice do I have?

You need to have several windows environments for development. You can use Ubuntu or Mac for running tests inside AWS windows box, but development is better or native windows.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.