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it_user341952 - PeerSpot reviewer
QA Analyst at a computer software company with 501-1,000 employees
Vendor
Better version needed to support all Desktop Applications

What is most valuable?

  • Ranorex Spy
  • Ranorex Repository
  • Ranorex Recorder
  • Mobile libraries
  • User Guide
  • Support Team

How has it helped my organization?

Need few upgrades to automate desktop applications

What needs improvement?

  • Snapshots for WPF applications taking too long than expected.

For how long have I used the solution?

I've used it for three years.

Buyer's Guide
Ranorex Studio
January 2025
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What was my experience with deployment of the solution?

A few times with Android and iOS devices, but Ranorex support resolved quickly.

What do I think about the stability of the solution?

A few times without proper scripting skills the build will be always unstable.

What do I think about the scalability of the solution?

A few times with Android and iOS devices, but Ranorex support resolved quickly.

How are customer service and support?

Ranorex support team is really supportive and resolve issues as soon as possible.

How was the initial setup?

Easy installations no hiccoughs.

What was our ROI?

The ROI is being able to automate the web, mobile, and desktop applications.

What's my experience with pricing, setup cost, and licensing?

We're really satisfied with the pricing as well and buying licenses is easy. If you have a large automation team try floating license and runtime license which is cheaper than premium license.

Which other solutions did I evaluate?

We tried using HP QTP and Selenium, but opted for Ranorex because of its reasonable price and the ease of use of the automation tool.

What other advice do I have?

Go through the user guide and update your library files for your mobile automation process.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user342603 - PeerSpot reviewer
Application Support Engineer at a financial services firm with 51-200 employees
Vendor
It was able to read some of our custom components while other tools failed to do that, but running it in a distributed environment was a challenge since it requires an active user session.

What is most valuable?

It allows us to replay user actions for desktop applications.

How has it helped my organization?

Unfortunately, we were not able to drive this project to completion due to incompatibility between our offerings and product functionality, as well as internal politics.

What needs improvement?

Running the tool in a distributed environment was a challenge since Ranorex requires an active user session.

For how long have I used the solution?

I've been using it for one year.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

As stated above, we had compatibility issues.

How are customer service and technical support?

Customer Service:

Excellent – very quick and detailed responses.

Technical Support:

Excellent – very quick and detailed responses.

Which solution did I use previously and why did I switch?

Ranorex was able to read some of our custom components, while other tools failed to do that. Also, it was within our budget.

How was the initial setup?

Very easy – desktop application installation. It's almost one click, and only takes five minutes.

What about the implementation team?

We did it in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing is fair.

What other advice do I have?

Check if all your components are recognized by Ranorex prior to buying.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ranorex Studio
January 2025
Learn what your peers think about Ranorex Studio. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user346827 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees
Real User
It helps us to loop or iterate some functions for any module an N-number of times, but with the new version of Chrome, some objects are identified differently.

What is most valuable?

Spy for X-path and data binding help us to loop or iterate some functions for any module an N-number of times.

How has it helped my organization?

It's improved our company in a numbers of ways, but most importantly it helps us save time and the report preparation is nice and easy.

For how long have I used the solution?

I've used it for two years and three months.

What do I think about the stability of the solution?

With the new version of Chrome, some objects are identified differently, so we need to identify those and fix the x-path of the object.

How are customer service and technical support?

Customer Service:

It's very good as I have interacted a lot with a number of people (especially Bassem and Bernhard) when faced with the object identification, and they were able to help me.

Technical Support:

8/10

Which solution did I use previously and why did I switch?

We switched because the older solution did not support Chrome.

How was the initial setup?

It was simple.

What's my experience with pricing, setup cost, and licensing?

We can invest depending on the requirements of the business. Run-time licenses can be used if you don't need to develop scripts, floating-type license, or node-lock license.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Engineer at a tech services company with 10,001+ employees
Real User
It provides us a better user-friendly UI, a less expensive tool, and continuous integration capabilities. However, it needs support for OSs other than Windows.

Valuable Features:

A non-technical person can record a test and execute the same. But, a technical person is required to write code module and test data.

Improvements to My Organization:

As per my knowledge, we don't have a (Free) robust tool for functional and GUI testing in desktop application testing field. This is way better than QTP and Silktest when compared to in following aspects:

User friendly UI

Cost of Tool

Continuous Integration

Instant release of updated add-on as per latest technologies and browsers.

Full fledged trial product for exact 30 days.

Room for Improvement:

Need support for other operating systems like Mac and Linux, and not just Windows.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user342588 - PeerSpot reviewer
Technical Intern at a tech vendor with 10,001+ employees
Real User
It's reduced the manual effort in verifying the user interface of the product under test, but there were some issues when the UI widget being tested was not developed in .NET.

What is most valuable?

  • It offers many features of recognizing UI widgets, making test automation easy. 
  • The spy feature is useful in updating the control address of modified UI widgets.

How has it helped my organization?

It's reduced the manual effort in verifying the user interface of the product under test.

What needs improvement?

There were some issues when the UI widget being tested was not developed in .NET, and the test resulted in some unknown actions when played back.

For how long have I used the solution?

I used it for a period of two months.

What do I think about the stability of the solution?

Stability was an issue.

How are customer service and technical support?

I did not get to interact with the customer service.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was straightforward.

What about the implementation team?

We used an in-house team.

What was our ROI?

I believe ROI is pretty high, although I am not involved with the management of the product.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

My advice is to spend some time reading the user guide and interacting with teammates who have already used the tool so that things become straightforward when you use it. It is a good tool to perform user interface testing over a .NET product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Application Development Senior Analyst at a tech services company with 10,001+ employees
Real User
Using the "User Defined" functions has helped me a lot in testing my applications in different ways, but the SQL Connector should implement user-defined queries.

Valuable Features:

It allows users to insert code.

Improvements to My Organization:

Using the "User Defined" functions has helped me a lot in testing my applications in different ways.

Room for Improvement:

SQL Connector has a lot of improvements to make, and they need to implement user-defined queries. 

Also, the invoke function doesn't work as it should to select the items down in the scroll tab.

Use of Solution:

We've used it for one year.

Deployment Issues:

No issues encountered.

Stability Issues:

No issues encountered.

Scalability Issues:

No issues encountered.

Customer Service:

I've never had a chance to interact with the service provider.

Initial Setup:

I would rate it average -- neither straightforward nor complex.

ROI:

Overall, it's a good product.

Cost and Licensing Advice:

The product is a bit expensive, especially the licenses which should be cheaper.

Other Solutions Considered:

We also looked at Coded UI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.