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PeerSpot user
Automation Engineer with 1,001-5,000 employees
Vendor
All our automation teams' suites are now more robust and accurate, but they need to focus more on the coding modules.

What is most valuable?

We primarily use the libraries provided by Ranorex to access our application, and the Ranorex Spy, to view the current application's object model.

How has it helped my organization?

By using this product, we have been able to explore some more advanced strategies in developing our automation which has been able to carry over to other automation teams. This has made all of our automation teams suites more robust and accurate with their testing.

What needs improvement?

There is too much focus on the drag-and-drop features of Ranorex, and not enough focus on the coding modules which we use extensively. As a programmer, would like to be able to come up with a code only interface so that features such as the Test Suite don't have to be used if they don't want to be.

For how long have I used the solution?

I've used it for around two years.

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January 2025
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What do I think about the stability of the solution?

For a very long time, we were running into crashes with either Ranorex or Ranorex's utility (UIALauncher) which would stop our testing dead in its tracks. These areas would then need to be run test by test, and not in whole batches at a time. We eventually tracked the issue down ourselves to be a rare condition between Ranorex and Windows 8, where both systems were trying to access an element at the same time, and was failing.

How are customer service and support?

Other then not being able to track down the issue above that was plaguing us for quite some time, the Ranorex customer support has been great. The only complaint would be that at one time, we were having issues with our licensing, and while one of our engineers was talking to them for a while. All of a sudden, they said that they were required only the primary account holder to talk to them, which needlessly required a third party to get involved in what was a very minor issue.

Which solution did I use previously and why did I switch?

When we started evaluating Ranorex, we were already using a number of other products for the various platforms we run automaiton against. Unfortunately, none of the products we were using at the time had the capability to automate Windows 8 apps. Ranorex's ability to do this (the only product we found at the time that could) is the reason we chose the product.

How was the initial setup?

Setup and installation of Ranorex was extremely straightforward. However, getting the initial script running was a bit complex, as we soon found that parts of our application weren't accessible through Ranorex, and the way Ranorex wanted us to create scripts wasn't intuitive to us. We eventually opted out of "their way" of doing things, which is more for a non-coding QA person, and opted for a 99% programming method.

What about the implementation team?

All implementation is done in house with a small team of three to four engineers. My best advice for implementation is that if you can, try to go through a pure programming route with your implementation, and not through the recorded modules. While it may be more time investment in the beginning, it will pay off in the end because you will have a more robust suite that will scale much better then using the "standard" Ranorex Route.

What's my experience with pricing, setup cost, and licensing?

Ranorex, like many other automation tools is expensive. I highly suggest planning out how many licenses you need ahead of time, and try to plan your suite to use as many licenses as possible. With this approach you should be able to get as much testing done as possible without breaking the bank with licensing costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Thomas Bradley - PeerSpot reviewer
Software Engineer at a aerospace/defense firm with 10,001+ employees
Real User
Top 10
Stable solution for automated registration tests that could use more no-code customization options
Pros and Cons
  • "I like the recording function and Ranorex Spy."
  • "I would like to be able to customize the data grids. They are currently written in Visual Basic and we are unable to get down to the cell level without hard-code."

What is our primary use case?

This solution is used to automate registration tests. This prevents the need to manually run the tests which takes a lot of time.

What is most valuable?

I like the recording function and Ranorex Spy.

What needs improvement?

I would like to be able to customize the data grids. They are currently written in Visual Basic and we are unable to get down to the cell level without hard-code.

For how long have I used the solution?

I have been using this solution for about a month.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

We currently have two users and have plans to expand the number of users in a month or two.

How are customer service and support?

Support was able to help us well during the initial setup.

Which solution did I use previously and why did I switch?

We used Rational Robot and Coded UI in the past and still use them to a certain extent, though they are becoming obsolete. Ranorex is more up-to-date and provides more support for testing.

How was the initial setup?

The initial setup for this solution was straightforward. It took us a few days to set up two virtual machines - one for the database and another for the clients and Ranorex.

What about the implementation team?

The setup was mostly done by our in-house team with the occasional support from Ranorex. 

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ranorex Studio
January 2025
Learn what your peers think about Ranorex Studio. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user334848 - PeerSpot reviewer
Associate Software Developer at a tech services company with 10,001+ employees
Real User
The test execution times of our test automation projects were significantly improved. However, it lacks Windows Mobile automation.

What is most valuable?

Live tracking along with capturing the RX path of objects, and cross browser testing is the most valuable feature of this product. Also, its seamless integration with any test management tool is the best feature.

How has it helped my organization?

In total, the test execution times of the test automation projects were significantly improved. In conjunction with a new test case design, ease of use, the functionality of the software and C# as the standard programming language, new test cases can be implemented more effectively than with the older software.

The results up to now indicate that much less time is needed for execution with Ranorex robust tests compared to the previously used automation tool

What needs improvement?

Object recognition of Outlook add-ins instead of raw text recognition could be better. Ranorex should also provide features for Windows Mobile automation.

For how long have I used the solution?

I have been using this tool for the last two years, and I love the way that they have frequent updates that provide new features and support for the latest technology.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

Ranorex has provided on-line training for my company, particularly for test automation, so 8/10.

Which solution did I use previously and why did I switch?

I've seen and used many different test automation solutions like HpP QTP. Not only is Ranorex's solution one of the most powerful and easy to use, it has one of the lowest cost entry points resulting in a quicker ROI.

Also, their end user support and communication has been second to none. C# language support is an added advantage of that.

How was the initial setup?

It was very straightforward, just click on the EXE file and it will do the rest automatically.

What about the implementation team?

The initial set-up was quiet simple, and there was no need for any external help.

What was our ROI?

We found that the tool could also be used in reproducing defects and automating user cases, which were very hard to do manually.

What other advice do I have?

Ranorex doesn't provide automation for Windows Mobile, and lacks some of the basic functions like table comparison etc. Although one can achieve this through C# or VB.net, it would be better if it provides the UI comparison. However, Ranorex uses power of C# to built a highly competitive Automation tool.

You should go for it and it will not let you down.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user346857 - PeerSpot reviewer
Test Automation Engineer at a computer software company with 501-1,000 employees
Vendor
The results of test execution are represented with more details, but sometimes, it's hard to decide which function to use as the explanation of the existing functions is extremely short.

What is most valuable?

Features that I have been using actively and bring the most value to me are:

  • Ranorex API – using different functions that the API provides to manipulate with the elements on the web page
  • Ranorex Spy – identifying the different elements on the web page and generating the element repository to be used in different tests
  • Ranorex Reporting – generating the report that shows the overall result of test execution, together with as much detailed as possible result of each step in a test case

How has it helped my organization?

Firstly, I can say that Ranorex offers easy-to-use test automation software for developing and managing projects which enables more efficiency with implementing new test cases.

Also, the results of test execution are represented with more details and in a very concise and effective manner. Log failures, successes, info, warnings, screen captures, etc. are possible to use to make the reporting more representable.

What needs improvement?

I would definitely say that the existing documentation of their API has a lot of room for improvement. Sometimes, it is hard to decide which of the existing functions to use since the explanation of the existing functions is extremely short. So it is left for the user of the solution to try out different possibilities to make sure that the chosen function will fulfill the needs.

For how long have I used the solution?

I have been using the product actively in my work about a year and a half.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues with scalability because the tool itself gives enough flexibility to work with. For example, if some new features are added to the existing system being tested, it is feasible and easy to add new elements to the already existing repository without any complexities. We can then use existing functions of the Ranorex API to manipulate the elements.

How are customer service and technical support?

Customer Service:

I would rate it positively since their feedback comes a very short time after the requested help, support, or answer via email or their forum.

Technical Support:

I would rate it positively since their feedback comes in a very short time after the requested help, support, or answer via email or their forum.

Which solution did I use previously and why did I switch?

From the beginning of the project, Ranorex was used as solution for test automation.

How was the initial setup?

I wasn't involved in the beginning of the project.

What about the implementation team?

The solution was implemented as an in-house one. There wasn't need to hire the vendor team since the project by itself is not that big or complex.

What was our ROI?

Since it is possible to reference the API from some other tools and solutions, instead of being forced to use Ranorex studio, we gained a lot on flexibility and re-using our existing tools and technologies in combination with Ranorex features which are relevant for our test automation process.

What's my experience with pricing, setup cost, and licensing?

Compared to the benefits that the product brings, I would say that the prices are reasonable and justified. I think the great advantage this tool offers is that it supports multi-technologies so that it is possible to cover the test automation of variety of different applications and systems.

What other advice do I have?

My rating is based on the features I use. There are some other features of the product that I haven't touched yet because of the way the test automation is organized on the project I have been working on.

I would suggest using this product because even though it is not an open source solution, the benefits of using it are achieved based on the products price. I was a beginner when I started using this tool and got used to the tool in a very short amount of time so I started working actively very quickly.

It depends on the way the tool is used on the project, but either way, I personally think that the period the user needs to get used to the tool is very low because of the support that is offered through user guides and Ranorex forum or customer service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Engineer at a newspaper with 501-1,000 employees
Real User
We can now perform automatic testing of a web solution every night and after every deployment, but it needs more possibilities on mobile devices.

Valuable Features

  • Easy to use - without any dev skills you can automate some nice things
  • C# or VB.NET is used for development, and you can find a lot of information online
  • Fast email support and a forum with several experienced users and Ranorex employees on it
  • Online webinars to help you get started
  • We can combine Ranorex with Jenkins and JIRA. We can store our test results in a database, configure our email templates, and create libraries so we can easily reuse code.

Improvements to My Organization

  • Automatic testing of a web solution every night and after every deployment
  • Every morning we get a test status of our different brands. We've created status pages that read the test status from a database, so we get a clear overview of all the tests that have been running at night or after each deployment
  • Everybody have access to our status pages and can have a look of the status of a specific test

Room for Improvement

More possibilities on mobile devices, as we have already encountered some problems with iFrames integrated in a web page.

Use of Solution

We bought this solution more than a year ago, in March 2014.

Customer Service and Technical Support

It's at a high level, as we always get a clear and fast answer. There’s also a lot of activity on the Ranorex forum.

Initial Setup

Setup and installation was straightforward. If you watch the online webinars, you can easily start with recording test steps. If you have previous experience with C# or VB.NET in visual studios, you won’t have any problems developing in Ranorex. Otherwise, you can find a lot of information online how to expand your recorded modules with additional code.

Implementation Team

We did the implementation by ourselves, it was not that difficult to install and add the license key.

ROI

Previously, we had to check and test every night the same test sets, and after every deployment a basic check of several test cases was needed. To do that, we needed a full time person to do that. Now, we can focus on new functionalities after each deployment.

Other Solutions Considered

We did some tests with Selenium, but you still need a lot of dev skills to setup and write an automated test.

Other Advice

Try the free trial and have a look at the several demo videos.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user334842 - PeerSpot reviewer
Software Test Engineer at a tech company with 10,001+ employees
Real User
It is easy to navigate through logs and find the bugs, but it's not compatible with the continuous integration we use internally.

Valuable Features

Test Suite layout and the logs. It is easy to navigate through logs and find the bugs. Ranorex improved our ui automation by providing handy features such as WaitForExists, Exists, Enabled, Visible

Improvements to My Organization

We have a flex application and it is difficult to use Java/Selenium, Ranorex helped to automate these flex application and improved our test coverage to deliver a bug free application.

Room for Improvement

Their logs are not compatible with the continuous integration we use internally. We have to parse the log file to extract the details. And we can view those logs/test results only in the Ranorex add on enabled browser which is IE, we tried in Firefox we keep getting this version of Firefox version is not supported. Ranorex should at-least say which version of Firefox it will support.

Use of Solution

I've used it for one year.

Customer Service and Technical Support

It's good - 8/10.

Initial Setup

It's straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user333777 - PeerSpot reviewer
ADS Enginner at a consultancy with 10,001+ employees
Real User
I have been able to run specific tests on different platforms and browsers, but compatibility with different browsers needs to be improved.

What is most valuable?

The mobile testing feature is the most valuable feature for me.

How has it helped my organization?

I have been able to run specific tests on different platforms and browsers.

What needs improvement?

The compatibility with different browsers needs to be improved.

For how long have I used the solution?

I've used it for three to six months.

What was my experience with deployment of the solution?

There were issues with objects identification.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

I tried to use different products Selenium, TestComplete, amongst others, but this was very familiar, fast, adaptable and flexible.

How was the initial setup?

It was simple. Everything was inline, but some features needed support – like creating virtual platforms for testing. Connecting to a real IOS was impossible without a dev account.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user347727 - PeerSpot reviewer
Software QA Engineer at a tech services company with 501-1,000 employees
Consultant
We have our own Python library that uses the Ranorex API and are using the Robot Framework for test automation with it.

What is most valuable?

Ranorex Spy is the most valuable feature for us, as it provides functionalities for analysis of host or web applications, as well as information for test automation.

How has it helped my organization?

We are using Robot Framework for test automation. We have our own Python library that uses the Ranorex API.

For how long have I used the solution?

I've used it for seven months.

What was my experience with deployment of the solution?

We didn't have any issues with deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

It's scaled just fine for us.

How are customer service and technical support?

I haven't had to use technical support yet.

Which solution did I use previously and why did I switch?

This is the only product I've used in my current role.

How was the initial setup?

The initial setup was completely straightforward.

What other advice do I have?

It is reliable and fast. I've had no problems in the seven months I have used it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.