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it_user334842 - PeerSpot reviewer
Software Test Engineer at a tech company with 10,001+ employees
Real User
It is easy to navigate through logs and find the bugs, but it's not compatible with the continuous integration we use internally.

What is most valuable?

Test Suite layout and the logs. It is easy to navigate through logs and find the bugs. Ranorex improved our ui automation by providing handy features such as WaitForExists, Exists, Enabled, Visible

How has it helped my organization?

We have a flex application and it is difficult to use Java/Selenium, Ranorex helped to automate these flex application and improved our test coverage to deliver a bug free application.

What needs improvement?

Their logs are not compatible with the continuous integration we use internally. We have to parse the log file to extract the details. And we can view those logs/test results only in the Ranorex add on enabled browser which is IE, we tried in Firefox we keep getting this version of Firefox version is not supported. Ranorex should at-least say which version of Firefox it will support.

For how long have I used the solution?

I've used it for one year.

Buyer's Guide
Ranorex Studio
October 2024
Learn what your peers think about Ranorex Studio. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

How are customer service and support?

It's good - 8/10.

How was the initial setup?

It's straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Quality Engineer at a tech company with 5,001-10,000 employees
Real User
We had web/mobile automation in mind, and although Ranorex doesn't support that form of technology, it provides us with a way to write custom code with which is able to handle it.

I've been using this product for the last two years. It's a great product, and I love the object recognition technology, RxPath, concept. Record and playback is also a well implemented feature. I like their website, and they provide nice documentation of each and every feature of the product. 

The Ranorex forum is where you can raise your queries, and independent Ranorex experts as well their  support team will try to respond quickly Licensing is another thing that we found to be a good deal compared to other tools. There is also Ranorex certification from the company you can take, but I find it a bit expensive.

It is easy to install and use. The user interface is very good. We started with a different solution and moved onto this one, as we found a few features of our product couldn't be automated using the other solution. We had web/mobile automation in mind, and although Ranorex doesn't support that form of technology, it provides us with a way to write custom code with which is able to handle it. Mobile automation another important feature which is good. 

I think it still needs to improve a lot. It would be great if they could provide an emulator/simulator for mobile testing. 

We implemented it through in house team, and we evaluated MS Coded UI first. You should pick this tool depending on your requirement. If you go to test a product built with multiple technologies(.Net/Java/SAP etc), web app testing, mobile testing then you can go with this as it provides you all in one solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ranorex Studio
October 2024
Learn what your peers think about Ranorex Studio. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
PeerSpot user
Developer/Test Automation Engineer at a insurance company with 501-1,000 employees
Vendor
It has significantly cut down the time it takes me to run through multiple, repetitive test steps, but it would be great if they supported JavaScript as a usable language to write code modules in.

Valuable Features

The most useful features to me are the ability to write test scripts in C#, and also record/playback any and all test steps. Ranorex Spy is also a very useful tool.

Improvements to My Organization

Ranorex has significantly cut down the time it takes me to run through multiple, repetitive test steps.

Room for Improvement

They should have support for other OS’s, aside from only supporting Windows. It would also be great if they supported JavaScript as a usable language to write code modules in.

Use of Solution

I’ve been using Ranorex for about five to six months.

Customer Service and Technical Support

Customer Service:

Ranorex’s customer service is outstanding.

Technical Support:

When something is out, I immediately email their tech support and will usually hear back from them within an hour. The forums are also very helpful.

Initial Setup

Setting up Ranorex and jumping into your first test suite is extremely easy, even for non-programmers The record/playback feature makes it easy for anyone to automate a test case..

Other Advice

The best advice I can give is geared towards implementation. If you’re capable of writing your own test scripts, then I wouldn’t suggest using the Record/Playback feature at all, aside from maybe looking at the generated code module for help on starting a new test case. There are a lot more constraints that come with using the record/playback method, and you cannot easily implement conditional statements or parameters, like you would be able to in the code modules.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user333777 - PeerSpot reviewer
ADS Enginner at a consultancy with 10,001+ employees
Real User
I have been able to run specific tests on different platforms and browsers, but compatibility with different browsers needs to be improved.

What is most valuable?

The mobile testing feature is the most valuable feature for me.

How has it helped my organization?

I have been able to run specific tests on different platforms and browsers.

What needs improvement?

The compatibility with different browsers needs to be improved.

For how long have I used the solution?

I've used it for three to six months.

What was my experience with deployment of the solution?

There were issues with objects identification.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

I tried to use different products Selenium, TestComplete, amongst others, but this was very familiar, fast, adaptable and flexible.

How was the initial setup?

It was simple. Everything was inline, but some features needed support – like creating virtual platforms for testing. Connecting to a real IOS was impossible without a dev account.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user341952 - PeerSpot reviewer
QA Analyst at a computer software company with 501-1,000 employees
Vendor
Better version needed to support all Desktop Applications

Valuable Features

  • Ranorex Spy
  • Ranorex Repository
  • Ranorex Recorder
  • Mobile libraries
  • User Guide
  • Support Team

Improvements to My Organization

Need few upgrades to automate desktop applications

Room for Improvement

  • Snapshots for WPF applications taking too long than expected.

Use of Solution

I've used it for three years.

Deployment Issues

A few times with Android and iOS devices, but Ranorex support resolved quickly.

Stability Issues

A few times without proper scripting skills the build will be always unstable.

Scalability Issues

A few times with Android and iOS devices, but Ranorex support resolved quickly.

Customer Service and Technical Support

Ranorex support team is really supportive and resolve issues as soon as possible.

Initial Setup

Easy installations no hiccoughs.

ROI

The ROI is being able to automate the web, mobile, and desktop applications.

Pricing, Setup Cost and Licensing

We're really satisfied with the pricing as well and buying licenses is easy. If you have a large automation team try floating license and runtime license which is cheaper than premium license.

Other Solutions Considered

We tried using HP QTP and Selenium, but opted for Ranorex because of its reasonable price and the ease of use of the automation tool.

Other Advice

Go through the user guide and update your library files for your mobile automation process.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user342603 - PeerSpot reviewer
Application Support Engineer at a financial services firm with 51-200 employees
Vendor
It was able to read some of our custom components while other tools failed to do that, but running it in a distributed environment was a challenge since it requires an active user session.

What is most valuable?

It allows us to replay user actions for desktop applications.

How has it helped my organization?

Unfortunately, we were not able to drive this project to completion due to incompatibility between our offerings and product functionality, as well as internal politics.

What needs improvement?

Running the tool in a distributed environment was a challenge since Ranorex requires an active user session.

For how long have I used the solution?

I've been using it for one year.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

As stated above, we had compatibility issues.

How are customer service and technical support?

Customer Service:

Excellent – very quick and detailed responses.

Technical Support:

Excellent – very quick and detailed responses.

Which solution did I use previously and why did I switch?

Ranorex was able to read some of our custom components, while other tools failed to do that. Also, it was within our budget.

How was the initial setup?

Very easy – desktop application installation. It's almost one click, and only takes five minutes.

What about the implementation team?

We did it in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing is fair.

What other advice do I have?

Check if all your components are recognized by Ranorex prior to buying.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user334848 - PeerSpot reviewer
Associate Software Developer at a tech services company with 10,001+ employees
Real User
The test execution times of our test automation projects were significantly improved. However, it lacks Windows Mobile automation.

What is most valuable?

Live tracking along with capturing the RX path of objects, and cross browser testing is the most valuable feature of this product. Also, its seamless integration with any test management tool is the best feature.

How has it helped my organization?

In total, the test execution times of the test automation projects were significantly improved. In conjunction with a new test case design, ease of use, the functionality of the software and C# as the standard programming language, new test cases can be implemented more effectively than with the older software.

The results up to now indicate that much less time is needed for execution with Ranorex robust tests compared to the previously used automation tool

What needs improvement?

Object recognition of Outlook add-ins instead of raw text recognition could be better. Ranorex should also provide features for Windows Mobile automation.

For how long have I used the solution?

I have been using this tool for the last two years, and I love the way that they have frequent updates that provide new features and support for the latest technology.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

Ranorex has provided on-line training for my company, particularly for test automation, so 8/10.

Which solution did I use previously and why did I switch?

I've seen and used many different test automation solutions like HpP QTP. Not only is Ranorex's solution one of the most powerful and easy to use, it has one of the lowest cost entry points resulting in a quicker ROI.

Also, their end user support and communication has been second to none. C# language support is an added advantage of that.

How was the initial setup?

It was very straightforward, just click on the EXE file and it will do the rest automatically.

What about the implementation team?

The initial set-up was quiet simple, and there was no need for any external help.

What was our ROI?

We found that the tool could also be used in reproducing defects and automating user cases, which were very hard to do manually.

What other advice do I have?

Ranorex doesn't provide automation for Windows Mobile, and lacks some of the basic functions like table comparison etc. Although one can achieve this through C# or VB.net, it would be better if it provides the UI comparison. However, Ranorex uses power of C# to built a highly competitive Automation tool.

You should go for it and it will not let you down.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user347709 - PeerSpot reviewer
Software Test Engineer at a financial services firm with 1,001-5,000 employees
Vendor
It has the ability to perform mobile test automation, but there is a problem during div element recognition.

What is most valuable?

Cross browser testing and the ability to perform mobile test automation. Due to this, you do not need to buy two different solutions for mobile and web channels separately.

How has it helped my organization?

Our core banking application is developed as a plugin of Chrome. Most of the automation tools do not work properly on Chrome, but Ranorex provides this with less maintenance costs. Also, the automation platform is useful for us.

What needs improvement?

I encountered a problem during div element recognition. This point could be enhanced.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

9/10

Technical Support:

9/10

Which solution did I use previously and why did I switch?

I had experience on QTP and RFT. They do not support the latest version of browsers or mobile environments. Their costs are high, accordingly.

How was the initial setup?

It was simple.

What about the implementation team?

We implemented it in-house.

What other advice do I have?

It is simple and stable solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Ranorex Studio Report and get advice and tips from experienced pros sharing their opinions.