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reviewer1012920 - PeerSpot reviewer
IT Security Analyst at a financial services firm with 1,001-5,000 employees
Real User
Could be better on the cloud side and offer more reporting, overall - recommended to check other options
Pros and Cons
  • "The feature that I have found most valuable is its dashboards."
  • "There is room for improvement on its cloud side. In the next release I would like to see better reporting."

What is our primary use case?

We use it for vulnerability scanning.

What is most valuable?

The feature that I have found most valuable is its dashboards.

What needs improvement?

There is room for improvement on its cloud side.

In the next release I would like to see better reporting.

For how long have I used the solution?

I have been using Rapid7 InsightVM for seven years.

Buyer's Guide
Rapid7 InsightVM
January 2025
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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Rapid7 InsightVM is scalable.

In my company, it is just my team of less than five people using it.

It requires one engineer for deployment and maintenance of the solution.

We do not have plans to increase the usage of the solution in the future.

How are customer service and support?

Their customer support is really bad. On a scale of 1 to 10 I would probably give it a 1.

How was the initial setup?

The initial cloud setup was difficult. It took months even though we worked with their professional services.

What about the implementation team?

We used a consultant to implement.

What was our ROI?

We had a good return, but it could be better.

What's my experience with pricing, setup cost, and licensing?

We pay 100,000 yearly.

What other advice do I have?

We are thinking about changing right now. We have always used Rapid7, but we are thinking about changing now.

My advice to anyone considering Rapid7 InsightVM is to look at the other vendors first.

On a scale of one to ten, I would give Rapid7 InsightVM a 3.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1642203 - PeerSpot reviewer
Cyber Security Engineer at a manufacturing company with 5,001-10,000 employees
Real User
Good reporting, useful automation features, and has good technical support
Pros and Cons
  • "It's a relevant management tool."
  • "I would like to see more integration."

What is our primary use case?

We use this solution for our internal server for scanning. We can scan for vulnerabilities and locate them.

We also generate reports for the patching team. We assign tasks to the patching team.

What is most valuable?

It's a relevant management tool. 

It has some useful automation features. The report generating and the scanning are very helpful.

What needs improvement?

It would be very helpful to have integration. There are many plugins that can be used for tasks that would help the visibility and be able to locate the exact problem.

I would like to see more integration. 

I would also like to see more flexibility when scheduling the scans. We should be able to schedule scans when we want them to be scheduled. Currently, they have to be scheduled before a certain day of the week.

For how long have I used the solution?

I have been using Rapid7 InsightVm for six months during my internship.

What do I think about the stability of the solution?

Rapid7 InsightVM is a stable product.

What do I think about the scalability of the solution?

We have no issues with the scalability of this solution. We have a vulnerability management team of four who are using it, and in our organization, we have approximately 20 people, including management.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

I have used Tenable Nessus previously for my personal projects. I used it for scanning for my projects in college.

How was the initial setup?

I was not involved in the installation. It was already installed previously.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

I would recommend this solution to others, but more integration features would be more helpful.

I would rate Rapid7 InsightVM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Rapid7 InsightVM
January 2025
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1938444 - PeerSpot reviewer
Security Solution Engineer II at a security firm with 501-1,000 employees
Real User
Easy to deploy, scalable, and helps in prioritizing the risks with risk scoring
Pros and Cons
  • "The risk score that they provide makes it easier to find out the biggest risks. It helped the security officers to understand where the biggest risks are so that they can act on them. They can instruct their IT teams to give them a higher priority and mitigate them."
  • "It is still not a fully cloud-based solution. It will be helpful for customers if it is a complete cloud solution. It is a hybrid solution at the moment."

How has it helped my organization?

A big vulnerability was discovered last year for jshell. We got a lot of questions from our customers about which services are vulnerable. We could give an answer in just a few minutes to the customers and also warn them.

What is most valuable?

The risk score that they provide makes it easier to find out the biggest risks. It helped the security officers to understand where the biggest risks are so that they can act on them. They can instruct their IT teams to give them a higher priority and mitigate them.

What needs improvement?

It is still not a fully cloud-based solution. It will be helpful for customers if it is a complete cloud solution. It is a hybrid solution at the moment.

For how long have I used the solution?

I have been working with this solution for two years. It is a cloud solution, and I have been using its latest version.

What do I think about the stability of the solution?

It is definitely stable.

What do I think about the scalability of the solution?

It is made for scalability. We use it to monitor our own company with 250 users. Day-to-day, three people are monitoring the environment.

How are customer service and support?

It is perfect. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It was straightforward. It took a couple of hours. I would rate it a nine out of ten in terms of ease of setup.

In terms of maintenance, it is all self-updating.

What was our ROI?

It is difficult to estimate the ROI. For our management, it is a really important tool. It helps us to understand if something is not going perfectly. 

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly. Everything is included in the price for one year.

Which other solutions did I evaluate?

We checked other solutions. We went for it because it has a cloud platform inside, which integrates with our SIEM solution, and it has many more capabilities than other products.

What other advice do I have?

I would advise others to make sure that every asset in the environment is monitored by the tool. I see many customers who think they have full coverage of all assets, but they are missing a part of the network. In such a case, they will get an incorrect understanding of their security.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CoFounder & Head of Technology at intuity
Real User
Professional support, absolutely stable, and easy to use and deploy
Pros and Cons
  • "I really love the new platform. It is really easy to understand, use, and deploy."
  • "It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform."

What is our primary use case?

We are using InsightVM for vulnerability management services. We use it for providing professional services to our customers, and we also use it for our internal use.

We do on-premises and cloud deployments.

What is most valuable?

I really love the new platform. It is really easy to understand, use, and deploy. 

Their support is very professional and good at troubleshooting issues.

What needs improvement?

It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform. 

It would be nice to have someone in the technical support team who speaks Italian. 

For how long have I used the solution?

We have been in a partnership with Rapid7 for five years.

What do I think about the stability of the solution?

It is absolutely stable.

What do I think about the scalability of the solution?

It is scalable. We have 40 customers who are using this solution.

How are customer service and technical support?

Their technical support is great, but it would be nice to have someone in the technical support team who speaks Italian. 

We speak Italian with Safeguy. So, sometimes, Safeguy's technical teams also help us.

How was the initial setup?

Its initial setup is easy and quick. We are typically able to deploy it in a couple of hours.

We have 15 certified and dedicated engineers to handle its deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

In some cases, we procure the licenses. In some cases, the customers directly buy the license from Rapid7.

What other advice do I have?

I would rate Rapid7 InsightVM a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Enterprise Manager Infrastructure and Operations at McGrath RentCorp
Real User
Enables us to gain insight into internal systems vulnerabilities and remediation tasks
Pros and Cons
  • "Rapid7 InsightVM has given us a practical view of the vulnerabilities present in our organization."
  • "A definite improvement would be to make it easier to run ad-hoc scans without needing to assign the asset to a site or group."

What is our primary use case?

Our primary use case for this solution is to gain insight into internal systems vulnerabilities and remediation tasks.

How has it helped my organization?

Rapid7 InsightVM has given us a practical view of the vulnerabilities present in our organization. Not only does it verify the vulnerability, but scores it against the skill level of an attacker.

What is most valuable?

The feature that we find most valuable is the granularity. You can view your assets however makes the most sense to your business. We found that we could isolate systems easily via tagging and site setup.

What needs improvement?

A definite improvement would be to make it easier to run ad-hoc scans without needing to assign the asset to a site or group.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior manager at Software Productivity Group
Real User
Top 20
Affordable solution with an easy initial setup process
Pros and Cons
  • "It is a stable solution."
  • "They should improve the cybersecurity feature of the solution."

What is our primary use case?

We use the solution for vulnerability management of our on-cloud environments.

What is most valuable?

The solution provides all the required features for vulnerability management.

What needs improvement?

They should improve the cybersecurity feature of the solution.

For how long have I used the solution?

We have been using the solution for a month.

What do I think about the stability of the solution?

It is a stable solution. We can connect it with other platforms easily.

What do I think about the scalability of the solution?

We have four to five solution users in our organization.

How was the initial setup?

The solution's initial setup process is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's license costs around $30 per month. It is less expensive compared to other competitors.

What other advice do I have?

I advise others to consider the number of IP addresses required to be scanned for their network while opting for Rapid7. I rate the solution as a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Khaoula Saidi - PeerSpot reviewer
Cloud and Cyber-Security Technician at Software Productivity Group
Real User
Top 20
It lets you scan your entire network for vulnerabilities, but it lacks patch management
Pros and Cons
  • "I like Rapid7's scan optimization options."
  • "Patch management is the only missing feature I can think of. Rapid7 detects vulnerabilities, but it should also help you manage patches."

What is our primary use case?

Rapid7 allows you to scan the entire network to discover information about devices, such as the type of operating system. 

What is most valuable?

I like Rapid7's scan optimization options.

What needs improvement?

Patch management is the only missing feature I can think of. Rapid7 detects vulnerabilities, but it should also help you manage patches.  

For how long have I used the solution?

I have used Rapid7 for about five months.

What do I think about the stability of the solution?

The product isn't stable. Sometimes I attempt to log in using the correct password, but I can't access the server. It tells me that the password is wrong, so I have to reboot the server to access it. 

What's my experience with pricing, setup cost, and licensing?

We pay a monthly license. 

What other advice do I have?

I rate Rapid7 InsightVM seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Muhammad Ali Aziz - PeerSpot reviewer
Senior Manager Cyber Security Services & Solutions at Trillium
Vendor
Top 10
User-friendly and customizable with great risk scoring feature
Pros and Cons
  • "InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine."
  • "InsightVM could be improved by providing passive scanning as an option."

What is our primary use case?

InsightVM is mainly used for vulnerability management.

What is most valuable?

InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine. It can be customized according to the customer's needs - for example, if they have an asset that is more vulnerable, they can adjust the risk score according to their infrastructure. It also has a very robust dashboard system and good integration.

What needs improvement?

InsightVM could be improved by providing passive scanning as an option. They could also introduce license packages for fewer than 128 users for smaller organizations.

For how long have I used the solution?

I've been using InsightVM for almost five years.

What do I think about the stability of the solution?

InsightVM is stable.

What do I think about the scalability of the solution?

InsightVM has the option of implementing the scan engine separately, which helps with scalability.

How are customer service and support?

InsightVM's technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

InsightVM is easy to implement and deploy, even for small and medium businesses.

What's my experience with pricing, setup cost, and licensing?

InsightVM's licensing starts at a minimum of 128 IPs and can scale up to over 1,000.

What other advice do I have?

InsightVM is easy to use, has a well-defined dashboard, and can be customized according to your needs. You can also segregate your assets and define IP ranges. I would give InsightVM a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Rapid7 InsightVM Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Rapid7 InsightVM Report and get advice and tips from experienced pros sharing their opinions.