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Muhammad Ali Aziz - PeerSpot reviewer
Senior Manager Cyber Security Services & Solutions at Trillium
Vendor
Top 10
User-friendly and customizable with great risk scoring feature
Pros and Cons
  • "InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine."
  • "InsightVM could be improved by providing passive scanning as an option."

What is our primary use case?

InsightVM is mainly used for vulnerability management.

What is most valuable?

InsightVM's most valuable feature is risk scoring, a formula based on different vectors like the ease of exploitation and the availability of the machine. It can be customized according to the customer's needs - for example, if they have an asset that is more vulnerable, they can adjust the risk score according to their infrastructure. It also has a very robust dashboard system and good integration.

What needs improvement?

InsightVM could be improved by providing passive scanning as an option. They could also introduce license packages for fewer than 128 users for smaller organizations.

For how long have I used the solution?

I've been using InsightVM for almost five years.

Buyer's Guide
Rapid7 InsightVM
April 2025
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?

InsightVM is stable.

What do I think about the scalability of the solution?

InsightVM has the option of implementing the scan engine separately, which helps with scalability.

How are customer service and support?

InsightVM's technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

InsightVM is easy to implement and deploy, even for small and medium businesses.

What's my experience with pricing, setup cost, and licensing?

InsightVM's licensing starts at a minimum of 128 IPs and can scale up to over 1,000.

What other advice do I have?

InsightVM is easy to use, has a well-defined dashboard, and can be customized according to your needs. You can also segregate your assets and define IP ranges. I would give InsightVM a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1642203 - PeerSpot reviewer
Cyber Security Engineer at a manufacturing company with 5,001-10,000 employees
Real User
Good reporting, useful automation features, and has good technical support
Pros and Cons
  • "It's a relevant management tool."
  • "I would like to see more integration."

What is our primary use case?

We use this solution for our internal server for scanning. We can scan for vulnerabilities and locate them.

We also generate reports for the patching team. We assign tasks to the patching team.

What is most valuable?

It's a relevant management tool. 

It has some useful automation features. The report generating and the scanning are very helpful.

What needs improvement?

It would be very helpful to have integration. There are many plugins that can be used for tasks that would help the visibility and be able to locate the exact problem.

I would like to see more integration. 

I would also like to see more flexibility when scheduling the scans. We should be able to schedule scans when we want them to be scheduled. Currently, they have to be scheduled before a certain day of the week.

For how long have I used the solution?

I have been using Rapid7 InsightVm for six months during my internship.

What do I think about the stability of the solution?

Rapid7 InsightVM is a stable product.

What do I think about the scalability of the solution?

We have no issues with the scalability of this solution. We have a vulnerability management team of four who are using it, and in our organization, we have approximately 20 people, including management.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

I have used Tenable Nessus previously for my personal projects. I used it for scanning for my projects in college.

How was the initial setup?

I was not involved in the installation. It was already installed previously.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

I would recommend this solution to others, but more integration features would be more helpful.

I would rate Rapid7 InsightVM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Rapid7 InsightVM
April 2025
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
reviewer1938444 - PeerSpot reviewer
Security Solution Engineer II at a security firm with 501-1,000 employees
Real User
Easy to deploy, scalable, and helps in prioritizing the risks with risk scoring
Pros and Cons
  • "The risk score that they provide makes it easier to find out the biggest risks. It helped the security officers to understand where the biggest risks are so that they can act on them. They can instruct their IT teams to give them a higher priority and mitigate them."
  • "It is still not a fully cloud-based solution. It will be helpful for customers if it is a complete cloud solution. It is a hybrid solution at the moment."

How has it helped my organization?

A big vulnerability was discovered last year for jshell. We got a lot of questions from our customers about which services are vulnerable. We could give an answer in just a few minutes to the customers and also warn them.

What is most valuable?

The risk score that they provide makes it easier to find out the biggest risks. It helped the security officers to understand where the biggest risks are so that they can act on them. They can instruct their IT teams to give them a higher priority and mitigate them.

What needs improvement?

It is still not a fully cloud-based solution. It will be helpful for customers if it is a complete cloud solution. It is a hybrid solution at the moment.

For how long have I used the solution?

I have been working with this solution for two years. It is a cloud solution, and I have been using its latest version.

What do I think about the stability of the solution?

It is definitely stable.

What do I think about the scalability of the solution?

It is made for scalability. We use it to monitor our own company with 250 users. Day-to-day, three people are monitoring the environment.

How are customer service and support?

It is perfect. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It was straightforward. It took a couple of hours. I would rate it a nine out of ten in terms of ease of setup.

In terms of maintenance, it is all self-updating.

What was our ROI?

It is difficult to estimate the ROI. For our management, it is a really important tool. It helps us to understand if something is not going perfectly. 

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly. Everything is included in the price for one year.

Which other solutions did I evaluate?

We checked other solutions. We went for it because it has a cloud platform inside, which integrates with our SIEM solution, and it has many more capabilities than other products.

What other advice do I have?

I would advise others to make sure that every asset in the environment is monitored by the tool. I see many customers who think they have full coverage of all assets, but they are missing a part of the network. In such a case, they will get an incorrect understanding of their security.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CoFounder & Head of Technology at intuity
Real User
Professional support, absolutely stable, and easy to use and deploy
Pros and Cons
  • "I really love the new platform. It is really easy to understand, use, and deploy."
  • "It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform."

What is our primary use case?

We are using InsightVM for vulnerability management services. We use it for providing professional services to our customers, and we also use it for our internal use.

We do on-premises and cloud deployments.

What is most valuable?

I really love the new platform. It is really easy to understand, use, and deploy. 

Their support is very professional and good at troubleshooting issues.

What needs improvement?

It would be great to have a mobile application client. Currently, you have to use a mobile web browser on a device, but it is not similar to the desktop web browser in terms of user experience. It would be nice to have a mobile application to access the platform. 

It would be nice to have someone in the technical support team who speaks Italian. 

For how long have I used the solution?

We have been in a partnership with Rapid7 for five years.

What do I think about the stability of the solution?

It is absolutely stable.

What do I think about the scalability of the solution?

It is scalable. We have 40 customers who are using this solution.

How are customer service and technical support?

Their technical support is great, but it would be nice to have someone in the technical support team who speaks Italian. 

We speak Italian with Safeguy. So, sometimes, Safeguy's technical teams also help us.

How was the initial setup?

Its initial setup is easy and quick. We are typically able to deploy it in a couple of hours.

We have 15 certified and dedicated engineers to handle its deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

In some cases, we procure the licenses. In some cases, the customers directly buy the license from Rapid7.

What other advice do I have?

I would rate Rapid7 InsightVM a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Enterprise Manager Infrastructure and Operations at McGrath RentCorp
Real User
Enables us to gain insight into internal systems vulnerabilities and remediation tasks
Pros and Cons
  • "Rapid7 InsightVM has given us a practical view of the vulnerabilities present in our organization."
  • "A definite improvement would be to make it easier to run ad-hoc scans without needing to assign the asset to a site or group."

What is our primary use case?

Our primary use case for this solution is to gain insight into internal systems vulnerabilities and remediation tasks.

How has it helped my organization?

Rapid7 InsightVM has given us a practical view of the vulnerabilities present in our organization. Not only does it verify the vulnerability, but scores it against the skill level of an attacker.

What is most valuable?

The feature that we find most valuable is the granularity. You can view your assets however makes the most sense to your business. We found that we could isolate systems easily via tagging and site setup.

What needs improvement?

A definite improvement would be to make it easier to run ad-hoc scans without needing to assign the asset to a site or group.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior manager at Software Productivity Group
Real User
Top 20
Affordable solution with an easy initial setup process
Pros and Cons
  • "It is a stable solution."
  • "They should improve the cybersecurity feature of the solution."

What is our primary use case?

We use the solution for vulnerability management of our on-cloud environments.

What is most valuable?

The solution provides all the required features for vulnerability management.

What needs improvement?

They should improve the cybersecurity feature of the solution.

For how long have I used the solution?

We have been using the solution for a month.

What do I think about the stability of the solution?

It is a stable solution. We can connect it with other platforms easily.

What do I think about the scalability of the solution?

We have four to five solution users in our organization.

How was the initial setup?

The solution's initial setup process is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's license costs around $30 per month. It is less expensive compared to other competitors.

What other advice do I have?

I advise others to consider the number of IP addresses required to be scanned for their network while opting for Rapid7. I rate the solution as a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1168050 - PeerSpot reviewer
Enterprise ICT Security Architect at a tech services company with 1-10 employees
Real User
Good scalability, reporting, and technical support
Pros and Cons
  • "We are very satisfied with the reports, as they provide us with the information that is required for our management."
  • "There have been instances where technical support takes a long time to update the status of a ticket, which is something that can be improved."

What is our primary use case?

The primary use is to protect against cybersecurity attacks in your digital infrastructure. One example of such an attack is credential-grabbing.

What is most valuable?

We have put in some requests for enhancements and they are listening quite well. When there is something that we want to have enhanced then we can easily chat with the people at Rapid7. If it makes sense and another customer thinks that it makes sense then it will be built into the next release.

We are very satisfied with the reports, as they provide us with the information that is required for our management. You can perform the queries that you need.

What needs improvement?

There have been instances where technical support takes a long time to update the status of a ticket, which is something that can be improved.

For how long have I used the solution?

I have been using this product for about two and a half years.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

In terms of scalability, this product is awesome. We have more than 5,000 users and we plan to increase our usage in the future.

How are customer service and technical support?

The technical support is very nice. They are good and they listen to the customers, which is very important in my opinion.

There is always a demand for technical support to be faster. That said, I think it is much more important to have quality and communication. If I am going to be updated during the course of the case that is running, then that is okay with me. Also, as long as the quality stays in the system and they keep on improving, I am satisfied.

Which solution did I use previously and why did I switch?

We switched to Rapid7 because we were not satisfied with our previous solution. It was not up to par in terms of our needs and standards.

How was the initial setup?

The initial setup is very straightforward and not complex at all. Our deployment took about three months.

This is mostly a cloud-based solution that works with the assistance of agents and collectors.

What about the implementation team?

We implemented and deployed this product on our own.

What's my experience with pricing, setup cost, and licensing?

The licensing is asset-based and very straightforward.

What other advice do I have?

Overall, this is a product that I am very satisfied with.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Smriti Rani - PeerSpot reviewer
System Engineer at a tech services company with 201-500 employees
MSP
It's a good solution for capacity forecasting
Pros and Cons
  • "I rate InsightVM eight out of 10 for ease of setup. It takes two or three engineers to deploy. The solution requires some maintenance. It's mainly cleaning up data."

    What is our primary use case?

    We use InsightVM for capacity forecasting.

    For how long have I used the solution?

    I've been working around, I don't know, it's about three years.

    What do I think about the stability of the solution?

    I rate Rapid7 nine out of 10 for stability.

    What do I think about the scalability of the solution?

    I rate Rapid7 nine out of 10 for scalability.

    How are customer service and support?

    I rate Rapid7 support nine out of 10.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I rate InsightVM eight out of 10 for ease of setup. It takes two or three engineers to deploy. The solution requires some maintenance. It's mainly cleaning up data. 

    What other advice do I have?

    I rate Rapid7 InsightVM 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Rapid7 InsightVM Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2025
    Buyer's Guide
    Download our free Rapid7 InsightVM Report and get advice and tips from experienced pros sharing their opinions.