Ruckus Wireless WAN Reviews

We use Ruckus to cover high-density areas with wireless solutions. This includes schools, airports, and anything in high-density areas. We have somewhere between 50 to 100 customers and they are mainly IT admins, IT managers, schools, hotels, universities, and army.

It's the coverage that is the most valuable feature, better than what Cisco or Aruba have, better than any other brand. And the number of concurrent clients that each action point can hold is very high.

I can't think of any area that needs improvement. It's an easy product to use, the dashboards and interface are very good.

They could include a firewall feature in the next release but even there it's not really necessary because if you have a wireless solution you have a firewall and all the network components. But if I have to come up with something that needs improved, it would be the firewall. 

We've been using the latest version of the product for the past two years. 

It's a very stable product.

It's a very scalable product.

The technical support is very good. 

I have previously worked with Meraki and Aruba. We switched to Ruckus because it's more stable and easier. The technical features are very good and it's very useful if you need a wireless solution, it's very good. A good point about Aruba is that the firewall is better than what Ruckus has. But if you need a wireless solution, Ruckus is very good. 

The initial setup is very straightforward. You just move from one step to the next and then it's done. It's very good. I did the setup myself, as a technical person I have that experience and can do it myself. If you need some assistance, technical support can help. 

I don't know about the price because I'm a technical person. I'm not in sales so I don't know how it's priced. 

I would rate this product a nine out of 10. It's wonderful.

Ruckus Wireless WAN is used in hotels, schools, industrial warehouses, and camping areas for networking.

The most valuable feature of Ruckus Wireless WAN is the antenna technology.

Ruckus Wireless WAN we have a lot of component shortages in the world. This has impacted deliveries. We have large back orders of the solution.

I have used Ruckus Wireless WAN within the last 12 months.

Ruckus Wireless WAN is stable. We do not have a lot of failures. We have installed the units that have been on for years and nothing has happened.

Ruckus Wireless WAN is highly scalable. You can start with one and then expand up to 1,000. You only need to change the firmware of the access point and the management system.

The support from Ruckus Wireless WAN is wonderful. They have phone, chat, and online web support.

I have used many different kinds of similar solutions to Ruckus Wireless WAN. The one aspect that sets them apart from the other is the quality of the antennas. You can implement and design the networks in a very good fashion.

The initial setup is Ruckus Wireless WAN simple, it is logical.

The amount of people required to support Ruckus Wireless WAN depends on the requirements and what kind of business are you doing with it. We have large installations done by one person, but the ISP has to think about the first-line support. The configuration is not difficult it can be done by one person.

The price of Ruckus Wireless WAN is in the middle price range compared to competitors. You will find Cisco is the most expensive, the second is HPE and Aruba, and the third is Ruckus Wireless WAN. You then have all the follower solutions.

The price of the solution can vary substantially. If you have the simplest access point, such as the model R350, or if you have a very advanced installation based in crowded areas with model R850, the pricing is very different.

My advice to others is for them to try Ruckus Wireless WAN out, mostly as a cloud solution. That's a very good start. You can start with one or two access points and figure out if it's something that fits your needs.

I rate Ruckus Wireless WAN a ten out of ten.

We are a University and use this solution for our staff and students.

The actual wireless access points themselves are very powerful. We get very good coverage from just one access point. 

The throughput is very good and the centralized management is excellent. 

Also, the ease of deployment is very good.

There's nothing that anyone else is doing that the Ruckus doesn't do. 

If you compare to the market, I don't see room for improvement, to be honest. There's nothing feature-wise that I see with Ruckus that I think can be improved at the moment.

Of course, we'd always like it to be cheaper, but that's for every product.

I have been working with Ruckus Wireless WAN for six years.

It's a stable solution.

It's scalable, just as we expected it to be.

We have 30,000 to 40,000 users.

Technical support is excellent. They are very responsive, very flexible, and willing to listen to the customer. 

If we do have issues, we get escalated to senior support very quickly.

It takes approximately three months to deploy.

We have a network team of approximately six people who not only support wireless, they support switches, firewalls, and load balancers. 

We have six people who support Ruckus as well as other areas. Three to four percent of the time, they are supporting issues with Ruckus.

It's expensive but you get more coverage.

Approximately five years ago, we compared Ruckus with five other products in the market.

Even though the wireless access points are expensive, they tend to give you three times more coverage. We ended up with far fewer access points to support.

Some of the solutions we evaluated were Cisco, Aruba, HPE, and Juniper.

I would definitely recommend this solution and tell others to use this product.

It's fantastic! I would rate Ruckus Wireless WAN a nine out of ten.

We use this solution for our customers with multiple branches who do not need experienced IT personnel to manage it. They can remotely manage their access points and switches using the cloud solution. 

It is very straightforward because it is plug-and-play and automatically onboard the APs to the cloud. It is a highly recommended solution for people with a little bit of IT experience who need a simple and fast deployment.

The most valuable solution is its simplicity. The solution is simple and easy to use. 

The company is investing in adding more features day after day. The analytics and network automation Ruckus added recently are also good features.

The product needs to improve its latency and performance.

I have been using Ruckus Wireless WAN for three years. Since it is a cloud-based solution, it always offers the latest version. 

It was recently renamed to Ruckus Wireless WAN from Ruckus Cloud.

The solution is stable, and Ruckus performs frequent maintenance windows to enhance its stability day after day.

Ruckus Wireless WAN is a cloud solution. When it comes to complex solutions, it is not a good fit. The solution is not scalable for complex solutions for the customers. For this, we consider an on-prem solution rather than a cloud solution.

We have about 25 customers using Ruckus WAN.

We are a system integrator. For example, one of our food and beverage companies has 12 branches of restaurants. We installed one single AP connected to Ruckus WAN in each restaurant. We consider each cafe or restaurant a separate customer, so one customer can have 12 branches.

I am quite satisfied with the support they provide. 

The initial setup of the solution is very straightforward.

The end user can complete the deployment in 10-15 minutes. 

You don't need an integrator, service, or solution provider to use Ruckus Wireless WAN. The end user can do things by themselves. 

The product comes with a yearly subscription. 

In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle.

I recommend the solution for people who need something simple, fast, and stable. 

It is a very simple and straightforward solution. It can help them have a stable wireless network consultant without much IT knowledge.

Overall, I rate the solution an eight out of ten.

The primary use case of this solution is wireless networking for small businesses.

The performance is very nice, the throughput is better than any other product, and it's reliable.

On the technical side, it is very easy to troubleshoot. I am working with an ISP and we provide the service to the customers and we monitor it for troubleshooting tasks. Ruckus is much easier than other products.

I have checked with other vendors and for a cloud-based service, Ruckus the fastest and the easiest.

The pricing needs to be reconsidered because it's expensive.

This solution is stable.

This solution is scalable.

The support is good. It is not a problem to open a ticket with Ruckus for Technical Support.

I have been in this field for fifteen years. At first, I started with Cisco then to Aruba, and in the last three years, I started working with Ruckus.

I am frequently working with these three products, and as recent as last week, I have started with Fortinet.

The initial setup is very nice and it's straightforward.

The solution is a little pricey, so customers sometimes select other products because of the price.

They have other cheaper models, but compared to other cheaper solutions it is not the best.

I will always ask customers first if they have a specific vendor in mind and if they say no, then I always refer them to the Ruckus solution because of the technical aspects.

I am not involved in sales or the pricing but it's expensive.

It has very good speed, for the current user, the quantity is more. Ruckus is the first vendor who has declared access by live access points.

I would rate this solution a nine out of ten.

We supply this solution to provide our clients with wireless network support.

The performance of this solution is amazing in terms of radiofrequency technology.

The dashboard is quite good.

Ruckus is not keeping up with the features that some of the competitors have implemented.

Compared to other vendors, the analytics has to improve a lot.

We would like to see support for different captive portals with the basic solution.

The captive portal should be more customizable because right now, it is very limited. You can only change the icon. The market is asking for more improved captive portals.

Support for multiple tenants or multiple users with ZoneDirector would be an improvement.

This is a stable solution.

We are comfortable with the scalability. We have no complaints.

The technical support for this solution is good. We have email access to the platform.

We used another solution prior to this one, but we switched because of the radio. That's our biggest concern and why we recommend Ruckus to our customers.

The initial setup of this solution is pretty easy.

This technology is really good.

This is a solution that I recommend, but there are a lot of features that they have to get into the solution. However, the first and main topic is the radio and efficiency in the spectrum.

If the customer wants additional features or the budget is a concern then we will recommend another solution.

I would rate this solution an eight out of ten.

This solution is used in our hotel as an access point to connect our guests on the internet.

The deployment model we used is on-premises.

The most valuable features are the indoor and outdoor wireless access points.

I hope that they will be expanding the market. I have some friends who have not heard of Ruckus but are aware of other competitors. They should expand it in the Middle East and other areas and make offers for others to make comparisons.

I would like to see more offers for smaller businesses.

This solution is stable.

You could have two hundred or more users. Cisco has a higher capability of users, they can have about five hundred users.

They have no problems with technical support.

The initial setup is straightforward.

I took some training beforehand and the setup was easy, it is not as complicated as others.

This solution offers a yearly subscription. The price is not high and other solutions are much higher than Ruckus.

I made some comparisons with other competitors and I found that Ruckus was number one in regards to stability.

I really like this solution and it is recognized here in Riyadh Airport, most of the WiFi is with Ruckus, not with Cisco or any other solution.

One of the largest Airports in Saudi Arabia is using the Ruckus Wireless WiFi as an access point. It means it's a genuine, reliable solution.

In Saudi Arabia we have a lot of outdoor WiFi and it's recognized through Ruckus, Cisco and sometimes Linksys.

Unfortunately, at work, they are using Linksys. I am an IT engineer and I have used Ruckus as a WiFi access point for all of the hotels. It can be connected directly to the wireless access controller and making this a firewall for the DMZ and the client just enters the WiFi with a password.

I would rate this solution a seven out of ten.

We use the solution for testing.

The solution is very simple to configure.

The user interface on the switch can be improved.

I have been using Ruckus Wireless WAN for two to three years. We are using v7150 of the solution.

I rate the solution’s stability a nine out of ten.

More than 15 users are using this solution.

I rate the solution’s scalability an eight out of ten.

I have used Cisco and Aruba.

The initial setup is straightforward and takes one or two hours.

Ruckus is cheaper than Cisco.

One person is enough for maintenance.

Overall, I rate the solution an eight out of ten.