Ruckus Wireless WAN Reviews, Competitors and Pricing

Wesley Wang

DevOps System Engineer at Monash University

Aug 22, 2021

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Scalable and easy to install with good tech support

Pros and Cons

"Tech support is good."

"The solution could be more stable."

What is our primary use case?

We use it as a wifi, wireless solution for connecting to the gateway router.

What needs improvement?

The solution could be more stable.

For how long have I used the solution?

I have been using Ruckus Wireless WAN for a couple of years.

What do I think about the stability of the solution?

While the solution is stable, this could stand improvement.

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What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Tech support is good.

How was the initial setup?

The solution is easy to install it. This process took around five minutes.

What about the implementation team?

The installation can be done on one's own with zero touch configuration.

There are five engineers who are responsible for the deploment and maintenance.

What other advice do I have?

I am a Ruckus consultant.

The solution is sufficiently secure and easy to use.

We have many customers making use of the solution, perhaps 100 or 1,000.

I rate Ruckus Wireless WAN as an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Anoop-Kumar

Video conferencing Admin at Akshara Enterprises India Pvt Ltd

Aug 18, 2021

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Stability and scalability needs improvement, but priced well

Pros and Cons

"The solution is suitable for many types of environments, such as small businesses."

"I would not consider this solution to be stable."

What is our primary use case?

The solution can be used for networks in school campuses, distribution sites, and small offices.

What is most valuable?

The solution is suitable for many types of environments, such as small businesses.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

I would not consider this solution to be stable.

What do I think about the scalability of the solution?

The solution is not scalable.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

Here in India, Ruckus is chosen often because it is priced low.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

I would not recommend this solution.

I rate Ruckus Wireless WAN a five out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

Buyer's Guide

Ruckus Wireless WAN

November 2024

Free Report: Ruckus Wireless WAN Reviews and More

Learn what your peers think about Ruckus Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

DOWNLOAD NOW

816,636 professionals have used our research since 2012.

EmilioOgando

Integration Manager at Newcom

Jul 14, 2021

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Provides great coverage and performance

Pros and Cons

"Provides great coverage and performance."

"The connectivity and mobility for users could be improved."

What is our primary use case?

We implemented a WiFi network, with the idea to replace the wired network.

How has it helped my organization?

The deploy of Ruckus wireless brought us improvements in coverage and faster wifi.

What is most valuable?

The Beamflex technology optimize the coverage and improves the signal quality.

What needs improvement?

Asset tracking

For how long have I used the solution?

For the two years

What do I think about the stability of the solution?

Stability is very good. We haven´t had problems with the services since its implemented.

What do I think about the scalability of the solution?

Very good

Which solution did I use previously and why did I switch?

Yes, and we decide to change for Ruckus, looking for a improvement in the wifi service

How was the initial setup?

The setup was relatively straightforward. The SmartZone Wireless Controller, incorporates a graphical management interface that made easy the deploy

What about the implementation team?

We implement in-house

What's my experience with pricing, setup cost, and licensing?

Ruckus has a wide family of Wi-Fi equipment. It is important to understand the needs and what is the correct model of equipment that covers them.

Which other solutions did I evaluate?

yes, Cisco

What other advice do I have?

Which deployment model are you using for this solution?

On-premises

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user1008639

Technical Engineer at a comms service provider with 201-500 employees

Nov 4, 2019

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Good scalability but it takes time for support to reply

Pros and Cons

"The deployment access in the local system is about 200 access points. External access points is more. The number is huge. There about 1,000 users in total."

"The support could be faster. It takes time for them to reply."

What needs improvement?

The support could be faster. It takes time for them to reply.

I also think the solution should be more user friendly.

For how long have I used the solution?

We've been using this solution for a year and a half.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

The deployment access in the local system is about 200 access points. External access points are more. The number is huge. There about 1,000 users in total.

How are customer service and technical support?

I would rate the technical support as seven or seven and a half out of ten.

What other advice do I have?

I recommend this solution, but we have some distrust since working with Cisco. Some users may have had a problem and some haven't.

I would rate the solution overall as about seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.