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Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 7.5%, up from 1.3% compared to the previous year. The mindshare of Ruckus Wireless WAN is 23.6%, down from 37.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless WAN23.6%
Fortinet FortiExtender7.5%
Other68.9%
Wireless WAN
 

Featured Reviews

SyedQuadri - PeerSpot reviewer
IT director at Sajaya Medical Care Services
Has supported multi-branch connectivity effectively and still has potential for deeper feature utilization
Centralized management via FortiManager for my organization is very useful and a must-have. I have used Sophos Central as a manager and Fortinet manager as well. I believe Fortinet Manager has more in-depth features compared to Sophos or some other manager. The threat intelligence integration in Fortinet FortiExtender helps me to meet my industry's compliance standards. Fortinet FortiExtender brought many benefits to my organization. It was a very useful solution for us to have such a service.
NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is extremely user-friendly."
"The initial setup was was just beautiful. It was straightforward."
"The overall stability deserves a perfect rating."
"The product is easy to use and easy to integrate."
"We appreciate that this solution can be used as an active secondary link as well as a backup."
"Management can be carried out from a central point."
"You don't need to have two different vendors to interoperate and get into comparability issues or inter-operability issues."
"Centralized management via FortiManager for my organization is very useful and a must-have."
"One of the best features of Ruckus Wireless WAN that customers are interested in is the adaptive antenna called BeamFlex. Ruckus Wireless WAN also has the best management platform, and even if there are thousands of users of the solution, it's very easy to manage on Ruckus Wireless WAN. It can also support third-party equipment. It's an all-in-one solution and it has IoT and secure access capabilities. Upgrading the network to Ruckus Wireless WAN is also easy."
"The strongest point for Ruckus has always been the radio hardware."
"By implementing this layout, we increased the throughput of Wi-Fi in the warehouse dramatically, improved the throughput and eliminated the variable where the old access points could only survive for a few short months before they would fail."
"The product is very user-friendly."
"The scalability of Ruckus Wireless WAN benefits your operations since it is pretty good."
"The initial setup of Ruckus Wireless WAN is very easy."
"We found the technical support to be helpful."
"Its build quality is good and quite robust."
 

Cons

"We would like to see some improvement in the price for 5G models, as they are currently very expensive."
"They could improve the remote console server feature and make it more user-friendly for more users."
"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations."
"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"The Fortinet FortiExtender should be more suitable for outdoor use. Currently, the vehicle model can be used outdoors, but there are no dedicated outdoor devices."
"There is a huge downside because we need to remove and insert the SIM to get it working."
"The support could be faster and more responsive."
"I would like to see IoT device support available with WiFi six. IoT is used by all businesses. They are now using IoT devices. It is required."
"The direct support needs improvement."
"The solution's AI offering and pricing could be improved."
"Of course, we'd always like it to be cheaper, but that's for every product."
"In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz."
"The GUI interface of Ruckus Wireless WAN could be more usable, especially the drag-and-drop feature."
"There is a need for more flexibility in granular access control."
"The support could be faster. It takes time for them to reply."
 

Pricing and Cost Advice

"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"The solution is not that expensive."
"We have to pay annually for the cloud licenses, so I think it'll be about 5,000 pounds a year moving forwards."
"It possesses a favorable balance between quality and price."
"The cost of licensing varies."
"The solution is a little pricey, so customers sometimes select other products because of the price."
"It's expensive but you get more coverage."
"There is an annual license needed to use this solution. The pricing model is based on how many access points are used."
"Compared to big brands, the tool is quite competitively priced."
"I am not satisfied with the pricing of the solution."
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Top Industries

By visitors reading reviews
Media Company
14%
Financial Services Firm
10%
Comms Service Provider
6%
Computer Software Company
6%
Comms Service Provider
14%
Manufacturing Company
9%
Marketing Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product.
What is your primary use case for Fortinet FortiExtender?
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it and appreciated the product. There are plenty of things we are using Fortinet F...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: March 2026.
883,448 professionals have used our research since 2012.