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Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 5.3%, up from 1.3% compared to the previous year. The mindshare of Ruckus Wireless WAN is 26.4%, down from 37.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless WAN26.4%
Fortinet FortiExtender5.3%
Other68.3%
Wireless WAN
 

Featured Reviews

SyedQuadri - PeerSpot reviewer
IT director at Sajaya Medical Care Services
Has supported multi-branch connectivity effectively and still has potential for deeper feature utilization
Centralized management via FortiManager for my organization is very useful and a must-have. I have used Sophos Central as a manager and Fortinet manager as well. I believe Fortinet Manager has more in-depth features compared to Sophos or some other manager. The threat intelligence integration in Fortinet FortiExtender helps me to meet my industry's compliance standards. Fortinet FortiExtender brought many benefits to my organization. It was a very useful solution for us to have such a service.
NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Centralized management via FortiManager for my organization is very useful and a must-have."
"For me, the best feature of Fortinet FortiExtender is its integration with an external solution such as a 5G LTE broadband modem, wired modem, and cellular network. I also like that the product can be integrated into one device or a unified device, and that is one of its best features because it allows you to manage and centralize the control of every device."
"Centralized management via FortiManager for my organization is very useful and a must-have."
"Management can be carried out from a central point."
"The most valuable feature will be that it works."
"You don't need to have two different vendors to interoperate and get into comparability issues or inter-operability issues."
"The integration is easy and it works as a normal internet connection."
"The product is easy to use and easy to integrate."
"Ruckus Wireless WAN is promoted to all our customers because it is the number one product for the hospitality sector."
"Tech support is good."
"The most valuable feature is the quality of the client device experience."
"The best feature of Ruckus Wireless WAN apart from its seamless roaming feature where you roam beautifully on the network is its analytics tool that gives you so much insight into your deployment, so it has become more of a business intelligence type of tool as well. I also like that Ruckus Networks, in terms of WiFi security issues on the WiFi protocols, is also the first company to give you notices of security issues, and also the first to provide patches for those issues. Ruckus Wireless WAN is very proactive and much, much faster than Cisco, Aruba, and Meraki."
"We found the technical support to be helpful."
"Its build quality is good and quite robust."
"The feature I like most, is the product activity."
"Radio management is a valuable feature of the solution."
 

Cons

"They could improve the remote console server feature and make it more user-friendly for more users."
"We would like to see some improvement in the price for 5G models, as they are currently very expensive."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients."
"The support could be faster and more responsive."
"The documentation they do have is very difficult to understand. There should be some scenarios, deployments, complications, or techniques to follow. They are inadequate in that regard, and the documentation needs to be greatly improved."
"The solution needs to offer more analytics."
"Really, it's just about centralizing manageability across multiple sites, but like I said, that's me commenting on the old product that we've got. I know they've addressed that now with cloud controllers, but that would've been my main thing."
"It would be nice to some analytical features built into this solution."
"The controller could be made less complicated, so those who are less technically sound can maintain it."
"The product does not offer a cloud version. I am waiting for the cloud version of the product to be introduced."
"I would not consider this solution to be stable."
"The pricing of Ruckus Wireless WAN is an area of concern. Ruckus Wireless WAN should slash its current price to match the prices offered by its competitors."
 

Pricing and Cost Advice

"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"The solution is not that expensive."
"Compared with Cisco Wireless WAN, the pricing for Ruckus Wireless WAN is two out of five. Ruckus Wireless WAN is twice the price of Cisco Wireless WAN."
"The cost of licensing varies."
"The product is available at a very good price, but it is not cheap compared to tools like Unifi. I believe it is a very good product for the price that it is offered to users."
"This solution offers a yearly subscription. The price is not high, other solutions are much higher than Ruckus."
"In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle."
"Here in India, Ruckus is chosen often because it is priced low."
"The solution is a little pricey, so customers sometimes select other products because of the price."
"The solution is very competitively priced."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Media Company
14%
Financial Services Firm
8%
Comms Service Provider
6%
Comms Service Provider
16%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product.
What is your primary use case for Fortinet FortiExtender?
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it and appreciated the product. There are plenty of things we are using Fortinet F...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.