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Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 7.7%, up from 1.4% compared to the previous year. The mindshare of Ruckus Wireless WAN is 22.0%, down from 37.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Mindshare Distribution
ProductMindshare (%)
Ruckus Wireless WAN22.0%
Fortinet FortiExtender7.7%
Other70.3%
Wireless WAN
 

Featured Reviews

SyedQuadri - PeerSpot reviewer
IT director at Sajaya Medical Care Services
Has supported multi-branch connectivity effectively and still has potential for deeper feature utilization
Centralized management via FortiManager for my organization is very useful and a must-have. I have used Sophos Central as a manager and Fortinet manager as well. I believe Fortinet Manager has more in-depth features compared to Sophos or some other manager. The threat intelligence integration in Fortinet FortiExtender helps me to meet my industry's compliance standards. Fortinet FortiExtender brought many benefits to my organization. It was a very useful solution for us to have such a service.
NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is extremely user-friendly."
"We appreciate that this solution can be used as an active secondary link as well as a backup."
"The initial setup was was just beautiful. It was straightforward."
"For me, the best feature of Fortinet FortiExtender is its integration with an external solution such as a 5G LTE broadband modem, wired modem, and cellular network. I also like that the product can be integrated into one device or a unified device, and that is one of its best features because it allows you to manage and centralize the control of every device."
"The most valuable feature is that management can be carried out from a central point, as a result, the Fortinet Firewall's management is centralized, making things easier."
"The most valuable feature will be that it works."
"The ease of the setup and integration into the entire Fortinet solution is seamless."
"Having the FortiExtender as a part of an SD-WAN topology is a major competitive value."
"The solution is sufficiently secure and easy to use."
"The initial setup of Ruckus Wireless WAN is very easy."
"The performance of this solution is amazing in terms of radiofrequency technology."
"The tool is friendly to use."
"The support from Ruckus Wireless WAN is wonderful."
"The most valuable feature of Ruckus Wireless WAN is the antenna technology."
"The technical features are very good and it's very useful if you need a wireless solution."
"As a technical person, I find that Ruckus is one of the most stable products I have experienced."
 

Cons

"There is a huge downside because we need to remove and insert the SIM to get it working."
"Though Fortinet FortiExtender has some security features, the product could still be improved by adding features similar to those in FortiGuard, such as antivirus, intrusion, prevention, and detection, as well as web filtering features. The product is also not as user-friendly, so that's another area for improvement. In the FortiGate UTM solution of Fortinet, there's software-defined or SD-WAN, and in the next release of Fortinet FortiExtender, I'd like to see SD-WAN embedded in the product. Most of the communication in Fortinet FortiExtender is related to WAN and Edge, so having an SD-WAN function in the product would be useful for integrating and controlling WAN communication."
"What most of my clients are telling me is the price is a problem."
"The engineering of the solution has some negative points, especially in terms of troubleshooting."
"The product is also not as user-friendly, so that's another area for improvement."
"I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients."
"What most of my clients are telling me is the price is a problem."
"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"They could include a firewall feature in the next release but even there it's not really necessary"
"So far, I find Ruckus Wireless WAN okay in terms of the technology and existing business network, but licensing could be more flexible, especially the IoT license that was changed to adapt to the IoT Controller and sensor subscription. The previous licensing method for Ruckus Wireless WAN was better. In my opinion, it wasn't a good decision to change it because the customer prefers the previous licensing over the current licensing. It's not only about the money in terms of licensing, but also about flexibility. The latest license change isn't as flexible. I also found the cloud solution not partner-friendly, so that could also be improved. Another area for improvement in Ruckus Wireless WAN is answering partner requests because currently, it doesn't seem easy for them. What I'd like to see in the next release of the solution is the AP having its MQTT forwarder. Ruckus Wireless WAN AP supports IoT modules now and to use the IoT modules, you need all IoT data to pass through the IoT Controller. If I could forward that IoT data directly to my environment, similar to what you can do with other solutions, that would be great."
"The technical support in our region is lacking. When we seek support, the service we expect is not promptly delivered, which can be time-consuming."
"I would not consider this solution to be stable."
"User access control is done through a third-party, RADIUS, which is not an easy system for IT professionals to use."
"I believe there is room for improvement in the price structure."
"The pricing, when compared to Ubiquiti, isn't competitive enough. If you want to have a Government or Public sector client they will ask why they should pay 200 euros if they can get something for 40 euros."
"The documentation they do have is very difficult to understand."
 

Pricing and Cost Advice

"The solution is not that expensive."
"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a six out of ten."
"The solution is very competitively priced."
"This product is worth the money that is spent on licensing fees."
"The cost of licensing varies."
"You have to pay for the controller with Ruckus, whereas with Ubiquiti, it comes for free."
"The product's pricing is aggressive."
"Here in India, Ruckus is chosen often because it is priced low."
"It possesses a favorable balance between quality and price."
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Top Industries

By visitors reading reviews
Media Company
12%
Financial Services Firm
10%
Comms Service Provider
8%
Consumer Goods Company
7%
Comms Service Provider
13%
Manufacturing Company
8%
Marketing Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product.
What is your primary use case for Fortinet FortiExtender?
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it and appreciated the product. There are plenty of things we are using Fortinet F...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: April 2026.
886,906 professionals have used our research since 2012.