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Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 7.5%, up from 1.3% compared to the previous year. The mindshare of Ruckus Wireless WAN is 23.6%, down from 37.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless WAN23.6%
Fortinet FortiExtender7.5%
Other68.9%
Wireless WAN
 

Featured Reviews

SyedQuadri - PeerSpot reviewer
IT director at Sajaya Medical Care Services
Has supported multi-branch connectivity effectively and still has potential for deeper feature utilization
Centralized management via FortiManager for my organization is very useful and a must-have. I have used Sophos Central as a manager and Fortinet manager as well. I believe Fortinet Manager has more in-depth features compared to Sophos or some other manager. The threat intelligence integration in Fortinet FortiExtender helps me to meet my industry's compliance standards. Fortinet FortiExtender brought many benefits to my organization. It was a very useful solution for us to have such a service.
NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was was just beautiful. It was straightforward."
"Management can be carried out from a central point."
"We appreciate that this solution can be used as an active secondary link as well as a backup."
"Centralized management via FortiManager for my organization is very useful and a must-have."
"The most valuable feature will be that it works."
"The overall stability deserves a perfect rating."
"You don't need to have two different vendors to interoperate and get into comparability issues or inter-operability issues."
"The solution is extremely user-friendly."
"The most valuable aspect of the solution is the size of the outdoor access points. It's great and you can disguise them quite well."
"It’s reliable."
"Having all the management tools in a cloud-based solution has been valuable, eliminating the need to deploy and manage an on-premises controller."
"The tool is friendly to use."
"The most valuable solution is its simplicity. The solution is simple and easy to use."
"The strongest point for Ruckus has always been the radio hardware."
"Its benefits include efficient zone deployment and access point distribution, simplifying network management."
"The most valuable feature is the good coverage of about 60 meters."
 

Cons

"I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients."
"The Fortinet FortiExtender should be more suitable for outdoor use. Currently, the vehicle model can be used outdoors, but there are no dedicated outdoor devices."
"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"What most of my clients are telling me is the price is a problem."
"They could improve the remote console server feature and make it more user-friendly for more users."
"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations."
"The pricing of Ruckus Wireless WAN is an area of concern. Ruckus Wireless WAN should slash its current price to match the prices offered by its competitors."
"The wireless access should be simplified."
"Technical support is something that needs to be improved."
"What needs improvement in Ruckus Wireless WAN is the initial setup. It could be easier. Availability is also another area for improvement in the product. Another huge disadvantage of Ruckus Wireless WAN is the cost you must continuously pay for the licenses."
"The solution could use a better user interface."
"In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz."
"So far, I find Ruckus Wireless WAN okay in terms of the technology and existing business network, but licensing could be more flexible, especially the IoT license that was changed to adapt to the IoT Controller and sensor subscription. The previous licensing method for Ruckus Wireless WAN was better. In my opinion, it wasn't a good decision to change it because the customer prefers the previous licensing over the current licensing. It's not only about the money in terms of licensing, but also about flexibility. The latest license change isn't as flexible. I also found the cloud solution not partner-friendly, so that could also be improved. Another area for improvement in Ruckus Wireless WAN is answering partner requests because currently, it doesn't seem easy for them. What I'd like to see in the next release of the solution is the AP having its MQTT forwarder. Ruckus Wireless WAN AP supports IoT modules now and to use the IoT modules, you need all IoT data to pass through the IoT Controller. If I could forward that IoT data directly to my environment, similar to what you can do with other solutions, that would be great."
"I would not consider this solution to be stable."
 

Pricing and Cost Advice

"The solution is not that expensive."
"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"I rate the tool's pricing a seven out of ten."
"The solution is a little pricey, so customers sometimes select other products because of the price."
"It is less expensive than Aruba and Cisco."
"We have to pay annually for the cloud licenses, so I think it'll be about 5,000 pounds a year moving forwards."
"You have to pay for the controller with Ruckus, whereas with Ubiquiti, it comes for free."
"This is a wonderful product for the price."
"I am not satisfied with the pricing of the solution."
"It possesses a favorable balance between quality and price."
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Top Industries

By visitors reading reviews
Media Company
14%
Financial Services Firm
10%
Comms Service Provider
6%
Computer Software Company
6%
Comms Service Provider
14%
Manufacturing Company
9%
Marketing Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product.
What is your primary use case for Fortinet FortiExtender?
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it and appreciated the product. There are plenty of things we are using Fortinet F...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: March 2026.
883,448 professionals have used our research since 2012.