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Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 7.5%, up from 1.3% compared to the previous year. The mindshare of Ruckus Wireless WAN is 23.6%, down from 37.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Mindshare Distribution
ProductMindshare (%)
Ruckus Wireless WAN23.6%
Fortinet FortiExtender7.5%
Other68.9%
Wireless WAN
 

Featured Reviews

SyedQuadri - PeerSpot reviewer
IT director at Sajaya Medical Care Services
Has supported multi-branch connectivity effectively and still has potential for deeper feature utilization
Centralized management via FortiManager for my organization is very useful and a must-have. I have used Sophos Central as a manager and Fortinet manager as well. I believe Fortinet Manager has more in-depth features compared to Sophos or some other manager. The threat intelligence integration in Fortinet FortiExtender helps me to meet my industry's compliance standards. Fortinet FortiExtender brought many benefits to my organization. It was a very useful solution for us to have such a service.
NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Management can be carried out from a central point."
"The product is easy to use and easy to integrate."
"Centralized management via FortiManager for my organization is very useful and a must-have."
"The solution is extremely user-friendly."
"Centralized management via FortiManager for my organization is very useful and a must-have."
"The initial setup was was just beautiful. It was straightforward."
"The integration is easy and it works as a normal internet connection."
"The most valuable feature will be that it works."
"Its build quality is good and quite robust."
"By implementing this layout, we increased the throughput of Wi-Fi in the warehouse dramatically, improved the throughput and eliminated the variable where the old access points could only survive for a few short months before they would fail."
"The strongest point for Ruckus has always been the radio hardware."
"Tech support is good."
"The most valuable feature is the good coverage of about 60 meters."
"The solution can scale well."
"There are numerous features, but what I like about Ruckus is that they have a good coverage range due to their BeamFlex technique."
"Its benefits include efficient zone deployment and access point distribution, simplifying network management."
 

Cons

"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations."
"What most of my clients are telling me is the price is a problem."
"Though Fortinet FortiExtender has some security features, the product could still be improved by adding features similar to those in FortiGuard, such as antivirus, intrusion, prevention, and detection, as well as web filtering features. The product is also not as user-friendly, so that's another area for improvement. In the FortiGate UTM solution of Fortinet, there's software-defined or SD-WAN, and in the next release of Fortinet FortiExtender, I'd like to see SD-WAN embedded in the product. Most of the communication in Fortinet FortiExtender is related to WAN and Edge, so having an SD-WAN function in the product would be useful for integrating and controlling WAN communication."
"The support could be faster and more responsive."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"They could improve the remote console server feature and make it more user-friendly for more users."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"What needs improvement in Ruckus Wireless WAN is the initial setup. It could be easier. Availability is also another area for improvement in the product. Another huge disadvantage of Ruckus Wireless WAN is the cost you must continuously pay for the licenses."
"The technical support in our region is lacking. When we seek support, the service we expect is not promptly delivered, which can be time-consuming."
"The solution's AI offering and pricing could be improved."
"The captive portal should be more customizable because right now, it is very limited."
"The initial setup is complex."
"There is a need for more flexibility in granular access control."
"Really, it's just about centralizing manageability across multiple sites, but like I said, that's me commenting on the old product that we've got. I know they've addressed that now with cloud controllers, but that would've been my main thing."
"The wireless access should be simplified."
 

Pricing and Cost Advice

"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"The solution is not that expensive."
"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"Compared to big brands, the tool is quite competitively priced."
"The cost of licensing varies."
"This product is worth the money that is spent on licensing fees."
"The product has competitive pricing."
"The solution is a little pricey, so customers sometimes select other products because of the price."
"In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle."
"There is an annual license needed to use this solution. The pricing model is based on how many access points are used."
"In terms of the license of Ruckus Wireless WAN being cheap or expensive, it would differ based on your country. As I'm living in Turkey, it's expensive, so far. There is a big challenge about the chip crisis or the silicon crisis lately, and all vendors are fighting, so not enough equipment could be sold and the vendors must earn money, so it's very fair for vendors to push software and licensing to keep working and earning, so it's hard to answer a question on how cheap or expensive the license is for the solution."
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Top Industries

By visitors reading reviews
Media Company
14%
Financial Services Firm
10%
Comms Service Provider
6%
Computer Software Company
6%
Comms Service Provider
14%
Manufacturing Company
9%
Marketing Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product.
What is your primary use case for Fortinet FortiExtender?
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it and appreciated the product. There are plenty of things we are using Fortinet F...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: March 2026.
884,696 professionals have used our research since 2012.