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Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
7th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 5.3%, up from 1.3% compared to the previous year. The mindshare of Ruckus Wireless WAN is 26.4%, down from 37.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless WAN26.4%
Fortinet FortiExtender5.3%
Other68.3%
Wireless WAN
 

Featured Reviews

SyedQuadri - PeerSpot reviewer
IT director at Sajaya Medical Care Services
Has supported multi-branch connectivity effectively and still has potential for deeper feature utilization
Centralized management via FortiManager for my organization is very useful and a must-have. I have used Sophos Central as a manager and Fortinet manager as well. I believe Fortinet Manager has more in-depth features compared to Sophos or some other manager. The threat intelligence integration in Fortinet FortiExtender helps me to meet my industry's compliance standards. Fortinet FortiExtender brought many benefits to my organization. It was a very useful solution for us to have such a service.
NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We appreciate that this solution can be used as an active secondary link as well as a backup."
"The overall stability deserves a perfect rating."
"You don't need to have two different vendors to interoperate and get into comparability issues or inter-operability issues."
"The integration is easy and it works as a normal internet connection."
"The initial setup was was just beautiful. It was straightforward."
"The product is easy to use and easy to integrate."
"Centralized management via FortiManager for my organization is very useful and a must-have."
"The solution is extremely user-friendly."
"The ratio of highest quality to value is the most valuable."
"The product is very user-friendly."
"The most valuable feature is the ease of adding an access point."
"Ruckus Wireless WAN is simple to use. Its coverage is better than other tools."
"It’s reliable."
"Ruckus Wireless WAN is an easy-to-use solution."
"The stability provided is very nice."
"Ruckus Wireless WAN is highly regarded for managing network performance. They have simplified the configuration and installation processes, making it straightforward. It works out of the box; you just configure it, and there's minimal need for minor adjustments."
 

Cons

"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"What most of my clients are telling me is the price is a problem."
"Though Fortinet FortiExtender has some security features, the product could still be improved by adding features similar to those in FortiGuard, such as antivirus, intrusion, prevention, and detection, as well as web filtering features. The product is also not as user-friendly, so that's another area for improvement. In the FortiGate UTM solution of Fortinet, there's software-defined or SD-WAN, and in the next release of Fortinet FortiExtender, I'd like to see SD-WAN embedded in the product. Most of the communication in Fortinet FortiExtender is related to WAN and Edge, so having an SD-WAN function in the product would be useful for integrating and controlling WAN communication."
"The support could be faster and more responsive."
"I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients."
"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"Technical support is something that needs to be improved."
"The pricing needs to be reconsidered because it's expensive."
"I believe there is room for improvement in the price structure."
"The product needs to improve its latency and performance."
"Really, it's just about centralizing manageability across multiple sites, but like I said, that's me commenting on the old product that we've got. I know they've addressed that now with cloud controllers, but that would've been my main thing."
"So far, I find Ruckus Wireless WAN okay in terms of the technology and existing business network, but licensing could be more flexible, especially the IoT license that was changed to adapt to the IoT Controller and sensor subscription. The previous licensing method for Ruckus Wireless WAN was better. In my opinion, it wasn't a good decision to change it because the customer prefers the previous licensing over the current licensing. It's not only about the money in terms of licensing, but also about flexibility. The latest license change isn't as flexible. I also found the cloud solution not partner-friendly, so that could also be improved. Another area for improvement in Ruckus Wireless WAN is answering partner requests because currently, it doesn't seem easy for them. What I'd like to see in the next release of the solution is the AP having its MQTT forwarder. Ruckus Wireless WAN AP supports IoT modules now and to use the IoT modules, you need all IoT data to pass through the IoT Controller. If I could forward that IoT data directly to my environment, similar to what you can do with other solutions, that would be great."
"There is a need for more flexibility in granular access control."
"The pricing, when compared to Ubiquiti, isn't competitive enough. If you want to have a Government or Public sector client they will ask why they should pay 200 euros if they can get something for 40 euros."
 

Pricing and Cost Advice

"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"The solution is not that expensive."
"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"The product has competitive pricing."
"The cost is quite high, and over the past year, there has been a substantial increase, nearly reaching around seventy percent."
"In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle."
"The solution is a little pricey, so customers sometimes select other products because of the price."
"This product is worth the money that is spent on licensing fees."
"This solution offers a yearly subscription. The price is not high, other solutions are much higher than Ruckus."
"I rate the product's price a seven on a scale of one to ten, where one is cheap, and ten is expensive."
"We have to pay annually for the cloud licenses, so I think it'll be about 5,000 pounds a year moving forwards."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Media Company
14%
Financial Services Firm
8%
Consumer Goods Company
6%
Comms Service Provider
16%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product.
What is your primary use case for Fortinet FortiExtender?
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it and appreciated the product. There are plenty of things we are using Fortinet F...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: December 2025.
880,844 professionals have used our research since 2012.