No more typing reviews! Try our Samantha, our new voice AI agent.

Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
6th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 7.9%, up from 2.1% compared to the previous year. The mindshare of Ruckus Wireless WAN is 18.4%, down from 35.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN Mindshare Distribution
ProductMindshare (%)
Ruckus Wireless WAN18.4%
Fortinet FortiExtender7.9%
Other73.7%
Wireless WAN
 

Featured Reviews

SyedQuadri - PeerSpot reviewer
IT director at Sajaya Medical Care Services
Has supported multi-branch connectivity effectively and still has potential for deeper feature utilization
Centralized management via FortiManager for my organization is very useful and a must-have. I have used Sophos Central as a manager and Fortinet manager as well. I believe Fortinet Manager has more in-depth features compared to Sophos or some other manager. The threat intelligence integration in Fortinet FortiExtender helps me to meet my industry's compliance standards. Fortinet FortiExtender brought many benefits to my organization. It was a very useful solution for us to have such a service.
NN
IT Manager at Handi Quilter, Inc.
Reliable Wi-Fi deployment handles extreme conditions and reduces maintenance
The only bad downside to Ruckus Wireless WAN is that the guest network is poorly conceived. This is a known issue. There are ways to make the guest network work reliably, but not as promised. That's the only downside to Ruckus Wireless WAN access points - they have a weak guest system and guest portal, but everything else is the best of the best. If I did not have access to Ruckus Wireless WAN support, I think I would have failed. One downside they have now is that you no longer have access to the support folks without a contract. That has changed over many years. That would be really unfortunate because I remember struggling. The company was very hungry at that point and they were very willing to help. Now support requires a contract. That comes with all growing companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Centralized management via FortiManager for my organization is very useful and a must-have."
"For me, the best feature of Fortinet FortiExtender is its integration with an external solution such as a 5G LTE broadband modem, wired modem, and cellular network. I also like that the product can be integrated into one device or a unified device, and that is one of its best features because it allows you to manage and centralize the control of every device."
"With Fortinet, it's cheaper and we don't sacrifice quality."
"You don't need to have two different vendors to interoperate and get into comparability issues or inter-operability issues."
"We appreciate that this solution can be used as an active secondary link as well as a backup."
"The overall stability deserves a perfect rating."
"Centralized management via FortiManager for my organization is very useful and a must-have."
"For me, the best feature of Fortinet FortiExtender is its integration with an external solution such as a 5G LTE broadband modem, wired modem, and cellular network."
"You can trust and rely on the consistency and reliability of Ruckus Wireless WAN on the WiFi."
"Its build quality is good and quite robust."
"The most valuable aspect of the solution is the size of the outdoor access points. It's great and you can disguise them quite well."
"In my opinion, Ruckus is the best wireless company."
"The solution is suitable for many types of environments, such as small businesses."
"The performance is very nice, the throughput is better than any other product, and it's reliable."
"I made some comparisons with other competitors and I found that Ruckus was number one in regards to stability."
"The most valuable feature is the quality of the client device experience."
 

Cons

"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"What most of my clients are telling me is the price is a problem."
"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for."
"There is a huge downside because we need to remove and insert the SIM to get it working."
"I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients."
"In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product."
"What most of my clients are telling me is the price is a problem."
"The support could be faster and more responsive."
"The pricing, when compared to Ubiquiti, isn't competitive enough."
"The initial setup is complex."
"I have some friends who have not heard of Ruckus, but are aware of other competitors."
"Pricing could be improved in Ruckus Wireless WAN because obviously, everybody wants things to become cheaper. Another room for improvement in the product is from a delivery perspective, particularly the heavy delivery delays because of the chip shortage that a lot of manufacturers have to deal with. The chip shortage is not coming to an end, but Ruckus Networks has to make a plan because the ETA has slipped out from the average of three months on switches to fourteen months, which is very, very rough on the industry at the moment. Ruckus Wireless WAN could lose business to Chinese competitors, for example, HTC has a good wireless solution that I haven't tested yet, other than on POC, and it works great. I haven't yet experienced the HTC wireless solution in large deployments, so you never know how it's going to go, but HTC has managed to circumvent the chip shortage, so the ETA provided by HTC is much more preferred than the ETAs provided by Ruckus Networks, Cisco, and Aruba products."
"I would like to see Ruckus focus less on creating lower-tier solutions aimed at competing with inferior brands."
"The captive portal should be more customizable because right now, it is very limited."
"The support could be faster. It takes time for them to reply."
"The solution could use a better user interface."
 

Pricing and Cost Advice

"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"The solution is not that expensive."
"The cost of licensing varies."
"The solution is a little pricey, so customers sometimes select other products because of the price."
"Sometimes they sell it for Rs.20,000, and other times, they sell it for Rs.30,000. Then, suddenly, they ask for Rs.70,000. There should be a tiered pricing structure based on the quantity. We understand that if you buy more, the price should be lower, and if you buy less, it may be higher."
"In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle."
"The price of Ruckus Wireless WAN is in the middle price range compared to competitors. You will find Cisco is the most expensive, the second is HPE and Aruba, and the third is Ruckus Wireless WAN. You then have all the follower solutions."
"You have to pay for the controller with Ruckus, whereas with Ubiquiti, it comes for free."
"The product's pricing is aggressive."
"It is less expensive than Aruba and Cisco."
report
Use our free recommendation engine to learn which Wireless WAN solutions are best for your needs.
896,563 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Media Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Comms Service Provider
12%
Manufacturing Company
8%
Marketing Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
In future updates of Fortinet FortiExtender, I would definitely want to see AI. They are working on the AI feature, but so far it is a great, amazing product.
What is your primary use case for Fortinet FortiExtender?
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it and appreciated the product. There are plenty of things we are using Fortinet F...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
What needs improvement with Ruckus Wireless WAN?
Ruckus Wireless WAN is overpriced. Compared to others at the moment, Ruckus Wireless WAN does not have many valuable features. Compared to everyone else, everyone else comes self-hosted, either wit...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: April 2026.
896,563 professionals have used our research since 2012.