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Sendbird pros and cons

Vendor: Sendbird
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Reliable chat and messaging features
Flexible and customizable API
Excellent scalability for growing businesses
Strong customer support and assistance
Seamless integration with various platforms

CONS

Has a high learning curve, making it difficult for new users to get started
Integration with other tools and platforms can be challenging
Support response times are slower than expected
Frequently experiences performance issues and downtime
Customization options are limited compared to competitors
 

Sendbird Pros review quotes

Aayushi Tailor - PeerSpot reviewer
Oct 4, 2024
The Sendbird developer portal provides each step, including methods, making it easy to implement.
SK
Oct 9, 2024
The backend system was managed by Sendbird, eliminating the need for caching systems or local storage on user devices.
 

Sendbird Cons review quotes

Aayushi Tailor - PeerSpot reviewer
Oct 4, 2024
I thought that there should be the audio and the video call functionality as well.
SK
Oct 9, 2024
A major issue was the requirement for a separate connection to Sendbird, resulting in a delay when initiating the chat.

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