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SmartRecruiters Reviews

4.1 out of 5
Badge Ranked 1
151 followers
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What is SmartRecruiters?

Featured SmartRecruiters reviews

SmartRecruiters mindshare

Product category:
As of April 2025, the mindshare of SmartRecruiters in the Applicant Tracking and Recruiting Software category stands at 6.4%, down from 6.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software

PeerAnalyst reports based on SmartRecruiters reviews

TypeTitleDate
CategoryApplicant Tracking and Recruiting SoftwareApr 4, 2025Download
ProductReviews, tips, and advice from real usersApr 4, 2025Download
ComparisonSmartRecruiters vs GreenhouseApr 4, 2025Download
ComparisonSmartRecruiters vs Zoho RecruitApr 4, 2025Download
Suggested products
TitleRatingMindshareRecommending
Avature0.04.9%0%0 interviewsAdd to research
Greenhouse4.09.7%100%3 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Healthcare Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
Government
9%
Computer Software Company
9%
Comms Service Provider
8%
Construction Company
6%
Real Estate/Law Firm
5%
Educational Organization
3%
Logistics Company
3%
University
3%
Energy/Utilities Company
3%
Wholesaler/Distributor
3%
Outsourcing Company
2%
Retailer
2%
Non Profit
2%
Performing Arts
2%
Consumer Goods Company
1%
Legal Firm
1%
Insurance Company
1%
Marketing Services Firm
1%
Hospitality Company
1%
Media Company
1%
Recreational Facilities/Services Company
1%
Sports Company
1%
 

SmartRecruiters reviews

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Anudeep Kamuni - PeerSpot user
Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees
Verified user of SmartRecruiters
Jun 19, 2023
Efficiently automates tasks but lacks certain features in terms of usability

Pros

"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application. "

Cons

"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."
PeerSpot user
Human Resources Director, Lake Port Square at a healthcare company with 201-500 employees
Verified user of SmartRecruiters
Dec 16, 2020
Reasonable priced, reduces recruiting costs, and is very scalable

Pros

"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting. "

Cons

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."
Find out what your peers are saying about SmartRecruiters. Updated March 2025
845,040 professionals have used our research since 2012.
CD
Recruiter at Emerge
Verified user of SmartRecruiters
Jul 31, 2022
Saves resume screening time with a match score, has a lot of extra functionality, and is built for massive companies

Pros

"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."

Cons

"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
GI
Solution Manager at IKEA
Verified user of SmartRecruiters
Jan 20, 2021
Stable, easy to use, and helpful for compliance, job publishing, and application tracking

Pros

"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."

Cons

"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."
SUMANTA  GHOSH - PeerSpot user
Regional Recruitment Lead at IQ-EQ
Verified user of SmartRecruiters
Jan 3, 2024
A user-friendly tool that functions without any glitches

Pros

"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."

Cons

"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."
LB
Recruiter at a consultancy with 10,001+ employees
Verified user of SmartRecruiters
Dec 21, 2020
Product version discussed: Enterprise
Dynamic with great centralization of resources and excellent collaboration capabilities

Pros

"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good. "

Cons

"The solution needs to work on a single sign-on."
PeerSpot user
Global Recruitment Manager at a non-profit with 51-200 employees
Verified user of SmartRecruiters
Dec 16, 2020
Product version discussed: Enterprise
Saves us money on recruiting effort and advertising, good reporting and access to data

Pros

"The most valuable feature is the way that they've set it up for collaboration."

Cons

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running. "
Maria Koutzouradi - PeerSpot user
Talent Acquisition Manager at OpenBet
Verified user of SmartRecruiters
Oct 16, 2023
A stable candidate management system or ATS system that can be used for recruitment purposes

Pros

"SmartRecruiters is a candidate management system or ATS system that we use for recruitment purposes."

Cons

"The solution's reporting feature could be improved because it is not very strong."