Sophos SafeGuard Reviews

We mainly use the firewall in two of our branches. We don't use VPNs or encryption beyond the out-of-the-box settings. 

We primarily use the firewall, and there's built-in encryption, but we haven't set up any VPNs.

In South Africa, compliance regulations like HIPAA aren't a major issue for us. However, for general data protection and GDPR requirements, which are relevant because we work with European companies, SafeGuard helps us stay compliant.

It detects threats and works effectively, which is the most important thing.

SD-WAN and AI are the kinds of things we're interested in, but for now, it's just planning for the future. AI is advancing rapidly, and I wasn't even aware there was any AI involved in Sophos. 

Almost every product these days is coming out with AI and SD-WAN, but those aren't features we're currently using.

The focus should be on making things automated and cost-effective. 

I have been using it for one year. We have a small setup and don't use it extensively.

I would rate the stability a ten out of ten. 

I would rate the scalability a ten out of ten. It depends on the model, but the models we have were purchased within the range we needed.

We haven't dealt directly with Sophos. We've been working through distributors, and they've been fine. 

However, it's fine. We haven't had any issues where we didn't get the answers we needed. They respond on time. 

We used Cyberoam originally. They were acquired by a different company. And prior to that, we worked with a company that no longer exists. We're not Cisco clients at the moment; we're not using Cisco equipment. We were dominantly Cyberoam before that. 

In terms of configuring it, we only have one tech. There is no maintenance involved except renewing licensing and regular updates of the product. 

It's difficult to quantify the return on investment since we replaced our previous solution with it. It's like insurance; you need it when you have it, but you realize its importance when you don't.

The pricing is reasonable. I would rate the pricing a seven out of ten, with one being cheap and ten being expensive. 

We evaluated Fortinet.  

Overall, I would rate the solution a nine out of ten. 

My company has deployed a software system, and after its installation, it is working on our hardware and firewall.

Everything related to the product is perfect.

The most effective feature of the product revolves around the rules users can apply to it.

Sometimes, multiple updates and crashes happen in the tool, making it an area where improvements are required.

I would like to get less frequent updates on the product.

I have experience with Sophos SafeGuard for more than eight months.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight to nine out of ten.

More than 80 people in my company use the product. The people in my company don't directly work on the product since it is a tool that acts as a firewall to protect data and avoid intrusion attacks.

Before Sophos SafeGuard, my company used the support offered by a third party who had offered us the tool.

The product's initial setup phase is not very complex. Users have to install it, apply the rules, along with the route systems, and look for network compatibility. There is a need to check the balance in the tool to ensure that if one link is down, the other should be up.

The product's deployment phase involves a PnP process. One needs to install it and apply the rules.

The solution is deployed on the cloud.

The solution can be deployed in a day since there are multiple steps.

Earlier, when a third party was involved in the installation of the product, I learned how to apply the rules along with the other steps to install the tool. Presently, I deploy the product by myself.

My company has deployed the tool in its own territory, so it provides protection in our premises. The product acts as a firewall protecting the data of all the employees and systems.

I use the paid version of the product. There is a need to make annual payments towards the licensing charges attached to the product. The product is not expensive. I feel that the product's price is normal, meaning it is neither too high nor too low. There is no need to pay any additional costs apart from the normal charges attached to the product.

The tool's cloud data protection is great since it manages everything and gives feedback. It also notifies users about any precautions or risks.

The product is easy to use.

I feel that there was no need to maintain it since I haven't seen any big issues with the product.

I have gone through the encryption and decryption process offered by the tool.

In terms of integration with the existing IT infrastructure, I feel the product is quite friendly.

The product offers great quality and security to use and manage. The tool is also very helpful and doesn't have any hard and fast rules, making it quite a friendly solution.

I rate the tool a nine out of ten.

My use case for Sophos SafeGuard is end-user security. The product protects end-user computers.

Sophos SafeGuard improved my company because of its monitoring feature, which means I can monitor attacks and prevent malware attacks. I can monitor what's happening on the computer and address the lack of security.

What I love most about Sophos SafeGuard is its user-friendly interface. My company has another software with a complex user interface versus Sophos SafeGuard, which is extremely easy to use.

I also like that you can modify policies in the product.

A disadvantage of Sophos SafeGuard is the partner here in Colombia that takes so long to provide a quote or product information to you. It should be easier to get access to Sophos SafeGuard.

My company communicated with three different Sophos partners to get a quote for the product, but it took too long to get the quotes, which is an area for improvement. My company only received the quote more quickly with the help of a friend working with one of the Sophos partners in the area.

Another area for improvement in Sophos SafeGuard is the pricing. Pricing should be better when adding a new account or scaling the product.

I've used Sophos SafeGuard for only a short time. My experience with it is just two months at the moment.

Sophos SafeGuard is a stable product.

Sophos SafeGuard is a scalable product, and because its scalability is good, my company plans to implement it in another area and deploy it on more computers.

The scalability of Sophos SafeGuard is a ten.

Sophos SafeGuard has excellent technical support. My company had some issues a week ago, and the support was fast and helped find the solution to the problems. It's a ten out of ten, support-wise.

Positive

We only used Sophos SafeGuard.

It took three days to completely deploy Sophos SafeGuard, which included completing all company requirements.

Three people from my company and three from the partner, particularly specialists, deployed the product.

My company had a good experience with the partner regarding Sophos SafeGuard implementation.

Pricing for Sophos SafeGuard should be transparent. It's normal for licenses to come with costs, but they shouldn't surprise you. For example, if you want to get support for Sophos SafeGuard, you don't get pricing information about support costs, and in the end, you'll get charged more. You pay an additional amount for Sophos support.

Cost-wise, my company could have gotten a more pleasant experience from Sophos.

It's a seven out of ten, pricing-wise.

I'm using the latest version of Sophos SafeGuard.

I'm a Sophos SafeGuard customer.

Everybody uses the product within my company, so that's hundreds of people.

I'd recommend Sophos SafeGuard to others because it's a good product.

Sophos SafeGuard is an eight out of ten for me because it's an excellent product, but it's not easy to push the product, primarily because of self-service issues. Sophos should make Sophos SafeGuard stronger commercially.

We use Sophos SafeGuard as an antivirus solution for endpoints.

The product has beneficial components that help us improve the organization.

The product's next release could have integration features with different internal and external systems. Sometimes, it doesn't work with Azure.

It could interconnect with the firewalls on the client side, providing us with monitoring data, including logs and visual graphics. In this way, it would help us prevent potential data breaches.

I rate the product's user experience a seven out of ten. However, we face a few issues installing it for troubleshooting purposes.

I have been registered as a reseller with Sophos SafeGuard since 2020. At present, I am selling the latest version.

I rate the platform's stability a nine out of ten.

I rate the platform's scalability an eight out of ten.

I have never contacted the technical support team. I can resolve any technical issues with the help of the support portal.

Positive

We have used Fortinet and SonicWall.

We deploy Sophos SafeGuard on a hybrid cloud. The setup process is straightforward and takes around 20 minutes to an hour to complete. We conduct troubleshooting for product maintenance.

I rate Sophos SafeGuard's pricing a five out of ten.

I recommend Sophos SafeGuard to others and rate it a nine out of ten.

All the features and equipment of Sophos help improve our organization’s security.

The product filters phishing emails. It blocks suspicious files downloaded on devices to avoid damage. We use data encryption. If our laptop is stolen, we can avoid losing data. The product is very safe. The interface used for deploying encryption policies is user-friendly. I’m satisfied with the tool’s performance.

The product is not cheap.

I have been using the solution for six to seven months.

We haven’t faced any bugs or glitches.

We have about 100 users in our organization.

It is easy to deploy and maintain the product. We have four people to maintain the tool. It is easy to configure it.

Data security is the most important thing. It is difficult to calculate the ROI. However, it is understandable that solutions like Sophos SafeGuard make us more safe.

It is a premium product, so the quality is good.

We are technicians. We configure the laptops. I have used different security systems in my previous organization. We are adding new features like access points for Wi-Fi. Overall, I rate the tool an eight out of ten.

• The software offers a three-click policy setup
• There is no key management servers to install
• The compliance and reporting features are simple
• The option for self-service key recovery for the user or administrator is simplistic.

As part of security consulting, different projects and clients require different levels of security. For the last few years, I used Sophos high security routers. I have come to find the full disk encryption and enterprise management options in SafeGuard to rank very well.

I do not see very many downfalls, but I would recommend adding a few different encryption algorithms. For example, adding Triple DES, Blowfish, and Twofish, would only provide added value to the users. They could then decide how to secure the data they are using the product for.

We have been using this solution for three years.

No deployment problems were encountered in any respect. Even using it on an Android phone was seamless.

There were no stability issues.

From single, high net worth people to a 430 person law firm, I have yet to hear a concern with scalability.

Customer service is very good. There have been no issues.

The two times tech support was needed, we received great service.

We did not try other solutions

It was easy to setup.

We did the implementation in-house.

Compared to the potential loss if a breach occurred, the little higher investment is worth protecting data.

Pricing is a little more than similar products. However, the name and bullet proof security offered is superior once you get into the fine details of what the product offers.

We evaluated BitLocker and Symantec PGP.

For high security routers, whole disk security, and enterprise management, Sophos is and will continue to remain a leader.

I use the solution in my company as an encryption solution, meaning that it is useful if you want encryption features. The new name of Sophos SafeGuard is Sophos Central Encryption.

As a tool, Sophos SafeGuard is not optimized. I suggest that Sophos SafeGuard should be optimized so that it takes less time to provide encryption features to users. I want Sophos SafeGuard to consider another encryption solution since it currently uses BitLocker. The solution must have alternate encryption methods that users can use to make the tool more effective and a good solution.

From an improvement perspective, I would like to see more integration capabilities being offered by the product. The product is good and works properly in different environments.

I have been using Sophos SafeGuard for eight years.

It is a stable solution. It is one of the best products when it comes to stability.

It is a scalable solution. It is easy to use the tool's scalability features.

I have experience with Trend Micro and Kaspersky. My company likes Sophos SafeGuard over the other products we have used in the past.

The product's initial setup phase is easy and not very difficult. Sophos SafeGuard is a cloud-based product. Users have to consider their assets to be encrypted. Sophos SafeGuard is not a very complex solution, meaning it is an easy tool to handle.

You must buy a Sophos Central Encryption license if you have a Sophos Central account. Once you get the license, you have to install the agent on your devices to encrypt the data. The deployment process is not complex and consists of simple steps.

In case of device loss or theft, you know that all your data is encrypted, and no one can use the data if you are using Sophos SafeGuard in your company, ensuring that the device encryption feature is useful.

In Sophos SafeGuard, the management of encryption keys is easy.

The product's seamless integration capabilities with existing systems have improved the company's data security posture. The product is well integrated with different environments like Windows, Mac, and other solutions. The tool has good integration features and works fine with Windows, Mac, and other products.

I recommend the product to those who plan to use it. I suggest others go for Sophos Endpoint Protection and Sophos Firewall, as both products work fine if configured properly.

The product's compliance with data protection regulations makes it easy for our company to use. The compliance with data protection regulations makes it a good solution to be deployed for some of our company's clients who follow NIST or CIS benchmarks.

The product is beneficial for those who suffer from data losses in their company. I recommend the product to others since it is really helpful to protect data.

I rate the overall tool an eight and a half out of ten.

It is used in environments where there are mobile executives and the data can't be compromised. For example, if a laptop is lost or stolen, you have to ensure that the data is not compromised. I have deployed it at a motor company in the Bay area for securing the local laptops. It is used at a hospital for securing medical records and CFO-related files. It is also used at a Law firm for encrypting pleadings and legal documents. 

I like its ease of use the most. The management console is really nice. I like having one pane of glass that does everything. It does the Sophos anti-virus and encryption. Everything that you need is in one place. It is easy to use, and it is also pretty fast.

It provides some pretty good details, and it lets you know who has access to a file. You can also add additional people to the encrypted documents, which is pretty good. Its stability and performance are also very good.

It just needs a little bit more on the reporting side. Its reporting can be improved a little bit in terms of being able to know that things are in the right status. I should be able to pull a report to make sure that everything is all right. 

It could also have cloud integration. At the time I was using it, it wasn't a cloud product.

I've been in the IT industry for several years. I work with a lot of different companies, and I've deployed and managed Sophos SafeGuard at quite a few companies over a period of about three years.

Its stability and performance were good. I never had any crashes. I didn't notice it causing any performance problems or high CPU usage, making applications slower. 

We had Sophos in the image. We rolled out the machines, so it was already there. It was already part of our base image, and then for servers, we use SCCM. Sophos also has its own console that you can use for deployments, but we didn't use that.

Most of our clients are large businesses. Most of the time, smaller businesses can't afford to call in consultants to roll out stuff for them.

I have never used their tech support.

Different companies used different solutions. They usually switched when their license agreements ran out. The company for which I did the biggest installation had ESET and McAfee ePO. I removed both ESET and McAfee ePO and placed two different environments with Sophos. This switch was a result of viruses happening and not getting caught by their protection systems.

The initial setup of Sophos is also easier than other solutions such as Trend Micro and BitLocker. The setup of both these solutions is much more complex. If you try to go old school with PGP, it has a command-line setup, and it gets a lot more complex.

I am currently using BitLocker, which is a little bit more difficult. You have to use some power show commands. Sometimes, you have to use scripting and create GTOs. There are many different places you have to go to for configuring policies and rules to make it all work. In Sophos SafeGuard, everything that you need is in one place.

It was pretty straightforward. If you don't know how encryption works, it could be a little bit complex, but it would still be easier to do it with Sophos than any other tool in the market, such as Trend Micro and BitLocker.

It is a good product. I would advise calling an expert to deploy it. 

I would rate Sophos SafeGuard an eight out of ten.