Sophos SafeGuard Reviews

The most valuable features of the solution are the fact that they are able to encrypt the hard disk and to encrypt USB sticks. 

The solution is not using other features like booting encryption, because it causes very heavy processing of the workstation. If they could find some way to handle the encryption and decryption to be lighter on the workstation it would be better.

It would be ideal if the solution could make the processing possible on an appliance, instead of having to install it on a machine. Also, it should be in the network layers and communicate with more workstations. The encryption and decryption processing should not be on the workstation; rather it should be on the appliance.

The solution is very stable.

It's very, very easy to scale the solution. You do not need to make any upgrades. You just need to adjust the sizing to expand. You can expand at any time.

Technical support is very good, but sometimes they take a while to respond. This solution's very complex and still in the development process. Sometimes customers will ask for items that need to be developed or are not easy to develop. The solution is putting out a lot of updates, however, so they're constantly working to create a better product.

The initial setup was straight forward. The settings are not complex. However, sometimes some encryption settings have a complex configuration.

We are a distributor of the solution. We recommend users use professional services to assist us with the implementation.

I would recommend the solution.

I would rate the solution eight out of ten.

There's not a good market for this type of solution here in Egypt. It might be because here in Egypt there isn't a great need for this kind of solution yet. There are no compliance regulations from the government. However, the solution offers good features and I believe would be good for customers. There are so many areas where customers need encryption technology. 

I have deployed a couple of Sophos firewalls for our clients recently. We are customers of Sophos. 

The solution has the intelligence to block a virus attack and prevent it from moving across the system. It's easy to use and a very reliable firewall, functionally and mechanically.

The solution lacks connectivity to Azure AD so it can connect to the regular internal Windows AD server but there's no direct connection to Azure AD. That would be a product improvement that needs to be implemented given that almost everyone is now on the cloud.  

I've been using this solution for nine years. 

From what I have seen, this is a very scalable product. It's a major plus point for them.

I've had a very good experience with customer service, particularly recently as I've also been managing other Sophos firewalls for customers.

Positive

It's worth taking the time to figure out how the solution can fit your needs. Sophos satisfies a large number of requirements and gives you unified security. It's something that has become a standard function with all other solutions in the market including with Palo Alto, SonicWall. I think Sophos leads in that space and if you're looking at a unified security function, then I recommend Sophos because of the protection from the endpoint to the gateway. It's a strong and capable system. 

I rate this solution nine out of 10. 

We use the solution primarily for email scanning.

The malware protection and the scanning features are most valuable in this solution.

There are times that this solution takes up too much memory that needs to be resolved. If it is not fixed it will definitely create issues in the future.

In an upcoming release, there should be more reports on the health status of the systems that we could fix, such as memory health, CPU utilization, and CPU health. These types of additions would be a great help.

I have been using the solution for approximately six months.

I have found the solution to be stable.

The solution has been scalable. Most of my clients are enterprise-size organizations using this solution.

Since I have been using the solution I have not had any errors or any issues I would need to contact support about.

I have used Trend Micro and Symantec antivirus previously. We have had a lot of issues with Trend Micro antivirus. We were facing so many issues related to the support and integration with some applications. There were times when applications would stop running. The solution also took up too many resources that were impacting the system's performance which is why we needed to move on from that particular antivirus.

It would be great if the price of the solution was lower than the current price. If we are to sell this particular solution to smaller businesses and not just enterprise businesses, it needs to be lower.

I rate Sophos SafeGuard a seven out of ten.

The primary use case for this solution is data encryption and decryption.

It is giving our customers the capability to encrypting their sensitive data from being breaches by attackers as even if dropped for any reason in them hands it will be encrypted and not useful. 

It is working for too many kinds of data, data in rest, data in use and data in motion. By full disk encryption, file encryption, portable devices encryption and encryption in the cloud. 

With a familiar dashboard and central management it makes the job easier for IT professionals. 

It is also managed through Sophos Central cloud not all features but it's in them road map. 

Sophos SafeGuard has one of the most perfect advantages, which is the data keys for encryption.

This solution uses an agent, and the agent is talking with many operating systems. It encrypts on the cloud and on the hard disk.

Even if you want to create it with login access before the Windows boot, it is working for the booting process and you can encrypt files on the mobile and use its agent also.

The features that I have found most valuable are encryption tools that encrypt the hard disk and the USB sticks. The data that is moved and the data at rest need to be encrypted.

They are not using the booting encryption because it creates heavy processing on the work station, and that delays the work. Instead, they have chosen to encrypt files that are in transit, or that are in rest only.

The encryption could be improved. If they could find a way to make the encryption and decryption to be the same on the work-stations, it would be better.

Some of the encryption settings have a complex configuration.

Here in Egypt, they don't prioritize the selling of this solution and there is no compliance from the government. There is not enough marketing for this solution. If they give it some priority it will become more familiar to customers. Many of our customers need a solution that uses encryption technology.

The security does not have 100% authentication.

This solution is complex in the development process. Customers are asking for things that are needed in the development and this solution is not easy to develop.

In the next release, I would like to see processing on the appliance and not to install it on any machine. It will be in the network layers and able to communicate with all workstations.

It would be better to have the encryption and decryption processing on the appliance and not on the workstations.

This is a stable solution.

This solution is very easy to scale. It does not need any upgrades. You make it to your sizing and keep it to expand with the company's needs, and they can expand it at any time.

The technical support is very good, but there are delays at times with the response.

The initial setup is straightforward, not complex.

The more customers that use this solution the better it will be in terms of developing or improving the technical issues. It will be an opportunity to have issues resolved as it will give it some importance.

They are progressing and doing some amazing things because Sophos Central is now managing the encryption but not all features.

I would recommend this solution.

I would rate this solution an eight out of ten.

We use this solution for encrypting our laptops.

This is an anti-theft solution because I can even encrypt the boot sector, which means that the user has to enter a password to unlock the operating system. If the laptop is stolen then everything is encrypted.

This solution helps us to improve security, especially for sensitive data. It helps to prevent the leakage of data from the laptops.

This solution allows us to easily manage devices from Sophos Central cloud.

Policy deployment is easy and quick to do.

This solution integrates well with the antivirus solution.

I would like to have more control over the files in the Sophos encryption system.

This solution needs to have more data loss prevention techniques. Having a DLP integrated with the encryption engine would be very good.

This is a stable solution. We have had no issues with it.

This solution is used on a daily basis.

The cloud version is easy to scale. I just add a new license with the number of users. It is already deployed, and there is no more configuration.

We have about ten technical people, including admins, and about seventy-five end-users. As the company grows, so will our use of this solution.

The Sophos technical support is very helpful. We can open a chat or email them. They have a knowledge base for all cases of deployment.

Sometimes we have issues that take a long time to solve. They have a lot of teams, so once in a while, we open the case with one person but somebody else completes the ticket. This does not happen for the majority of the time.

We did not use another solution prior to this one.

The initial setup of this solution depends on the deployment model.

The cloud version is very straightforward to set up. Just select the package you want and send it to the client.

The on-premises version is very complicated. You have to first create the policy, then apply it and integrate your Active Directory, then install it on the machines. It's a very complicated process.

For the on-premises version, it takes about fifteen minutes to deploy after the initial setup and configuration. The initial configuration takes perhaps two days. It involves setting the policies for each of the users. 

Our in-house team performed the implementation. There were five people involved.

Licensing for this solution is on a yearly basis. They tell you from day one how much it costs and what features you get. One of the great things about Sophos is if we have any added features that they send out, it will be included in the pricing. The price will not increase.

We evaluated other encryption solutions and we found that this was the easiest one to use, especially with cloud management.

Another reason that we chose this solution is that it is a standalone package. Kaspersky have an encryption solution, but it is part of a bundle with their endpoint solution. The advantage to standalone is that you can use it even if you don't have any Sophos endpoints. 

We are using the cloud version of this solution because the on-premises version does not have anti-ransomware or machine learning capability.

My advice for anybody who is implementing this solution is to also use the cloud version, rather than the on-premises edition. This is especially true if they have teleworkers or mobile users that are often off-premises.

The security of our data is important. One of our teams has a person who lost their laptop, and the team was not using this solution so it was not encrypted. We consider that to be data leakage.

I would rate this solution an eight out of ten.

I use SafeGuard to protect the end-user's system from any external algorithms. Users have to be ready for any attack, whether it's coming from within or outside the network.

You have to pay extra for some additional features, like data extraction. It would be nice if everything was available in one bundle.

I have been using Sophos SafeGuard for four years.

SafeGuard is extremely stable.

SafeGuard is highly scalable.

I rate Sophos support seven out of 10. Sometimes, it takes them time to respond.

Neutral

Setting up SafeGuard is straightforward except the bandwidth and sync. It takes around five minutes to deploy one module, depending on your network environment. Sometimes, a client needs a strictly on-premises deployment instead of on the cloud. 

I performed the installation by myself. 

I rate Sophos SafeGuard 10 out of 10. It's easy to use. You have to pay extra for additional, but the basic product is fantastic. It will be a good solution for you, depending on your requirements.

We are using the new version of Sophos SafeGuard. 

Our endpoint users make use of three environments which we protect with the help of the solution. 

I like the support most of all. In the past we had issues with it, but are now very pleased with it. It is very good. 

The solution's ability to integrate with other solutions, such as a DLP, should be addressed. 

The solution is stable. 

The solution is scalable. 

We do not have plans to increase the usage at present, perhaps in three year's time. 

I like the support most of all. In the past we had issues with it, but are now very pleased with it. It is very good.

Were I to come across an alternate solution, I would switch. In the past, we made use of Kasperki, but we switched to Sophos SafeGuard because we felt it to be better. 

The initial setup was easy.

The deployment lasted four months. 

We use six or seven people, a combination of engineers and technicians, for the deployment and a technical support staff, consisting of 40 technicians, for the maintenance. There is much work involved, but we handle this.

For the deployment, we made use solely of the technical support that we had from the Sophos company.

I have not seen an ROI, return on our investment. 

We evaluated CrowdStrike, prior to going with Sophos SafeGuard. 

Our company provides protection for 3,000 endpoint users. 

We are customers of the solution. 

Our solution is on hybrid cloud, with our servers being on-premises and the updates and sandbox being on the cloud. 

I recommend that a person have a good implementation team which is very familiar with the solution. One who implements with a DLP solution should be careful with the DLL. 

I rate Sophos SafeGuard as a nine out of ten. 

We use this solution to protect our devices in a data center environment.

The most valuable feature of this solution is the protection. It offers many different areas of protection such as trade and virus protection.

It's the best solution on the market.

It's a good product, but some are not happy with the boot BCN, and the point-to-point VPN requires the best protection. Better internet protection is required.

We are currently using Sophos XG 210.21 but it expires in August, so we are looking at the Next-Generation Firewall.

We are using the latest version of SafeGuard.

It's a stable solution. We have no issues with stability.

We can expand the product when we have the requirements to do so. For now, we have not explored this area.

We have 150 users in various roles using this solution in our organization.

The technical support is great. They are very good, and helpful.

The initial setup was complex.

It took two months to deploy.

Initially, we started to implement this solution but required some help from support.

Licensing is on a yearly basis and the pricing could be better.

I would recommend this solution to others because it's a very good product.

We are satisfied with SafeGuard and I would rate it a ten out of ten.