Sophos SafeGuard Reviews

We have several use cases for SafeGuard, primarily for its security features. We also use it for the VPN and plan filtering. We are customers of Sophos and I'm head of information technology product support.

Sophos SafeGuard offers one of the best VPNs I've seen. The solution is very good in terms of securities because all information is protected and encrypted with very good anti-viral applications. It's wonderful.

The dashboards currently lack sufficient information. For example, when we want to look for accessibilities we have to go in-depth and then run the scripts and only then access what we're looking for. It could all be available in the reports and save a lot of time. I want to be able to know who is using what, to check visibilities.

I've been using this solution for two years. 

The stability is good. 

Scalability depends on the parameters. The solution is scalable it's just a question as to what level. It will be different for every situation. 

We are happy with the technical support team because they are accessible locally.

The initial setup is straightforward. We had some assistance initially but after we received guidelines from the technical team, it was easy. Anyone can do it with a couple of hours of training.

Licensing is reasonably priced, particularly when you compare it to a solution like Semantic which is more expensive. Sophos is an affordable product.

SafeGuard is good for medium to large size organizations. 

I rate this solution eight out of 10. 

We are using the new version of Sophos SafeGuard. 

Our endpoint users make use of three environments which we protect with the help of the solution. 

I like the support most of all. In the past we had issues with it, but are now very pleased with it. It is very good. 

The solution's ability to integrate with other solutions, such as a DLP, should be addressed. 

The solution is stable. 

The solution is scalable. 

We do not have plans to increase the usage at present, perhaps in three year's time. 

I like the support most of all. In the past we had issues with it, but are now very pleased with it. It is very good.

Were I to come across an alternate solution, I would switch. In the past, we made use of Kasperki, but we switched to Sophos SafeGuard because we felt it to be better. 

The initial setup was easy.

The deployment lasted four months. 

We use six or seven people, a combination of engineers and technicians, for the deployment and a technical support staff, consisting of 40 technicians, for the maintenance. There is much work involved, but we handle this.

For the deployment, we made use solely of the technical support that we had from the Sophos company.

I have not seen an ROI, return on our investment. 

We evaluated CrowdStrike, prior to going with Sophos SafeGuard. 

Our company provides protection for 3,000 endpoint users. 

We are customers of the solution. 

Our solution is on hybrid cloud, with our servers being on-premises and the updates and sandbox being on the cloud. 

I recommend that a person have a good implementation team which is very familiar with the solution. One who implements with a DLP solution should be careful with the DLL. 

I rate Sophos SafeGuard as a nine out of ten. 

Our primary use case of this solution is for security and VPN connection.

The uses can vary per customer. For example, one customer wanted to protect their network, with VPN connectivity. Sophos has good features that customers know and like. It is also less expensive than other firewalls. Other customers, for example, wanted to publish their websites and their servers. They wanted to protect their servers and publish them on the internet. Another customer needs to have security because they were attacked by ransomware. 

The Intercept X feature is the most valuable feature. You can't find this feature in other firewalls because Intercept X works as if it has an interaction between the endpoint and the firewall. It makes a connection between the endpoint protection and the firewall. If Intercept X finds some behavior that's not right, it separates it and it secures the network to defend it from this attack. This is a good feature and development that Sophos implemented around five years ago.

Sophos SafeGuard is a German product. Sophos isn't really active in Europe. The Middle East, Africa, South Africa works with Sophos but their primary users aren't in Europe. They should market and push this solution to the European market. 

This product is stable but we have had some complaints from other customers. There is a loop on the internet. Once we deploy Sophos in our topology or in our infrastructure, the behavior or their action creates a loop on the internet. Otherwise, it's easy to install and offers good security.

It is very scalable. If you compare the price of Sophos to Fortinet or Cisco, it's as expensive. 

I would rate their technical support eight out of ten. There's a bit of a delay in their response time to tickets. 

The setup is very easy because you just need to make the arrangements for your interfaces and your network port. After that, you can make your policy and can publish the servers. You might need more technical support for the security and for the firewall. If you come from an advanced organization, it might be more difficult and not as easy at first.

The amount of time it will take will vary per customer. If they ask for network protection features it will take, for example, a maximum of one hour. But if your customer has a topology in his network and he needs to make certain policies and synchronization with Active Directory, that will take time. The deployment can take a few days. It depends on the customer. 

The licensing costs depend on the series. For example, XG 85 can be around $200. If you go to ACC or to a four or five-year enterprise solution, you will find these devices can cost $10,000. It depends on the series. 

Working with this solution will depend on your budget. If you purchase Sophos your data and your network will be secured. It's not more expensive than similar products. I recommend going with Sophos. 

I would rate Sophos a 7.5 out of ten because there are better firewalls out there. 

I use SafeGuard to protect the end-user's system from any external algorithms. Users have to be ready for any attack, whether it's coming from within or outside the network.

You have to pay extra for some additional features, like data extraction. It would be nice if everything was available in one bundle.

I have been using Sophos SafeGuard for four years.

SafeGuard is extremely stable.

SafeGuard is highly scalable.

I rate Sophos support seven out of 10. Sometimes, it takes them time to respond.

Neutral

Setting up SafeGuard is straightforward except the bandwidth and sync. It takes around five minutes to deploy one module, depending on your network environment. Sometimes, a client needs a strictly on-premises deployment instead of on the cloud. 

I performed the installation by myself. 

I rate Sophos SafeGuard 10 out of 10. It's easy to use. You have to pay extra for additional, but the basic product is fantastic. It will be a good solution for you, depending on your requirements.

We are a solution integrator, and this is one of the products that we supply to our clients.

The primary use of this solution is to protect data, and we have clients such as hotels who use it.

When our clients know that they have the ability to monitor their network security, they are satisfied.

The most valuable feature is the cloud-based supervision that is offered by Sophos Central.

The performance of this solution is good.

The monitoring features are easy to use.

I would like to see a support-cloud, where Sophos creates a single package that contains all of its products.

This solution is very stable. To this point, we have had no problem with any of our clients.

This is a scalable solution.

One of our clients is a hotel and they have thirteen users.

Technical support for this solution is good, but we rarely contact them because we rarely see problems.

This solution is very easy to configure and deploy.

I perform the deployment myself.

Sophos has another cloud platform that supports firewall management, and it is very easy to deploy.

I would rate this solution a nine out of ten.

Sophos SafeGuard is a firewall; we use it for filtering and internet security.

Sophos SafeGuard constantly updates, so I am always using the latest version.

Within our organization, there are slightly less than 10 Sophos SafeGuard users.

Security-wise, it's one of the best. I don't think there is much room for improvement.

The integration could be a little better.

I use this solution frequently and I can't think of anything I would change.

I have been using Sophos SafeGuard for two years.

Sophos SafeGuard is both scalable and stable.

I don't require any technical support so I don't have much experience with them.

The installation was very simple, I did it by myself. It only took roughly one hour.

We primarily use the solution for file encryption.

The reporting and file encryption are the solution's most valuable features.

The user experience and the quality of the features are good.

The tutorials need to be simplified. The existing ones need to be easier to follow and we could use some tutorials for basic setups. They should aim to be more like Cisco, which offers very good tutorials and materials.

If there was a way to automate the configuration, that would be ideal.

The solution is stable.

We haven't attempted to scale up yet, so I can't really comment on the scalability of the solution. Right now we have about 50 people using it.

We've never needed to contact technical support.

The initial setup was straightforward. When we deployed it, it was very fast. Even the configuration was easy. We had everything done within a week. It could have even been done faster, but the distributor was waiting on some information from the customer. We only needed two people for deployment.

We had the assistance of a distributor for the implementation.

I would rate the solution nine out of ten.