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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Splunk Observability Cloud is efficient in collecting, monitoring, and evaluating logs, providing valuable insights into security measurements and monitoring procedures.
The ability to create custom dashboards and the integration with tools like ServiceNow are some of the most appreciated features.
Splunk Observability Cloud enhances operational performance and resilience, reducing costs of unplanned digital downtime and offering quick issue resolution.
Users value the comprehensive logging and monitoring capabilities, including features like synthetic monitoring and seamless scaling with organizational needs.
The core metrics, auto-detectors, and the ability to correlate logs and issues are highlighted as favorite features by users.

CONS

Splunk Observability Cloud is criticized for its lack of seamless integration with third-party tools and technical add-ons.
The pricing of Splunk Observability Cloud is considered expensive, with many customers finding it costly to run and expand.
Splunk Observability Cloud requires improvements in its alerting systems, which are seen as complicated and lacking documentation.
Customers report that data aggregation in Splunk Observability Cloud, especially for real-time log data, is challenging for organizations with both on-prem and cloud setups.
Feedback suggests the need for more EDR functionalities and improved security features within Splunk Observability Cloud.
 

Splunk Observability Cloud Pros review quotes

it_user782697 - PeerSpot reviewer
Security Operation Center Analyst at Sadad
Oct 10, 2019
The Add data feature lets you gather any type of log and easily analyze it.
it_user831168 - PeerSpot reviewer
CEO with 11-50 employees
Oct 10, 2019
The tool is efficient in collecting, monitoring and evaluating logs.
AE
Technical Consultant/Instructor at SIGMA IT
Oct 20, 2019
The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment.
Learn what your peers think about Splunk Observability Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
SoheylNorozi - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Oct 28, 2019
The feature I find most valuable, is the data integration.
SM
Senior Network Administrator at Tawasul telecom
Oct 28, 2019
The most valuable feature in this solution is the log searching.
reviewer916710 - PeerSpot reviewer
Information Security Manager at a comms service provider with 1,001-5,000 employees
Jan 29, 2020
The product retains a lot of log data for subsequent analysis.
reviewer1114944 - PeerSpot reviewer
Prinicipal Security Sales Engineer at a computer software company with 501-1,000 employees
Mar 9, 2020
The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything.
SG
Cyber Security Consultant at a manufacturing company with 10,001+ employees
Mar 9, 2020
The initial setup was straightforward. We didn't find it to be too complex.
JS
Security Administrator at a tech services company with 501-1,000 employees
Mar 15, 2020
Great monitoring of network devices.
reviewer1312308 - PeerSpot reviewer
Security Engineer at a tech services company with 201-500 employees
Mar 29, 2020
We haven't really experienced any glitches or bugs.
 

Splunk Observability Cloud Cons review quotes

it_user782697 - PeerSpot reviewer
Security Operation Center Analyst at Sadad
Oct 10, 2019
In the next release, I would like to see more integration with other solutions.
it_user831168 - PeerSpot reviewer
CEO with 11-50 employees
Oct 10, 2019
The product collects a lot of data but it does not assure that it collects all of it.
AE
Technical Consultant/Instructor at SIGMA IT
Oct 20, 2019
The solution should have more sensors regarding fiber intelligence for security measures.
Learn what your peers think about Splunk Observability Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
SoheylNorozi - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Oct 28, 2019
I would like to see an improvement and some innovation in the customer interface.
SM
Senior Network Administrator at Tawasul telecom
Oct 28, 2019
This solution is difficult to configure and the instructions are complex.
reviewer916710 - PeerSpot reviewer
Information Security Manager at a comms service provider with 1,001-5,000 employees
Jan 29, 2020
It does not have a user-friendly interface and it is difficult to use.
reviewer1114944 - PeerSpot reviewer
Prinicipal Security Sales Engineer at a computer software company with 501-1,000 employees
Mar 9, 2020
The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions.
SG
Cyber Security Consultant at a manufacturing company with 10,001+ employees
Mar 9, 2020
It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers.
JS
Security Administrator at a tech services company with 501-1,000 employees
Mar 15, 2020
Splunk would be better if some tools were integrated to be able to take action on security or network concerns.
reviewer1312308 - PeerSpot reviewer
Security Engineer at a tech services company with 201-500 employees
Mar 29, 2020
They do not have all the features that I expect right now.