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SaravanaKumar1 - PeerSpot reviewer
Principal Consulting - Cloud & Infrastructure Services at Fourth Dimension Technologies
Real User
May 17, 2023
The solution enables us to create custom dashboards and queries to effectively meet our customers' needs
Pros and Cons
  • "Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs."
  • "The threat management part is still lagging. There are some gaps in threat management. Other vendors have built-in threat management systems, but Splunk lacks the threat management component in its portal. The UEBA and everything else is perfect, but it lacks a unified threat intelligence and management part."

What is our primary use case?

Our technical teams are demoing various enterprise tools to develop experience and knowledge so we can better serve our clients. In addition to Splunk, we are evaluating IBM QRadar and one other solution. One of our customers is asking about the Splunk MSP model.

How has it helped my organization?

Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs. Splunk is costly, but it's better than other products. It speeds up security investigations. It helps us detect threats faster. Everything is faster. The only part that's lagging is the management. Otherwise, Splunk is good. It took about a month to realize the solution's benefits. 

We get few alerts except for the other solutions we have integrated with Splunk. We'll monitor those alerts and support their customers, but we don't have any other mechanisms for databases or something outside of the infrastructure. 

What is most valuable?

Splunk enables us to customize dashboards and queries, and we can add multiple admin users. We only use the essential parts, including the MITRE ATT&CK framework capabilities. Organizations share threat information under the MITRE ATT&CK framework. We do threat hunting and marketing based on that.

We do manual threat hunting. We get all the IP addresses and check the threat databases to determine if it's malicious. 

What needs improvement?

The algorithms and alerts could be improved. I would also like to pre-build use cases. We need to create the algorithm based on our use cases. 

The threat management part is still lagging. There are some gaps in threat management. Other vendors have built-in threat management systems, but Splunk lacks the threat management component in its portal. The UEBA and everything else is perfect, but it lacks a unified threat intelligence and management feature. 

We've also had problems integrating the solution. We get multiple errors, like search log errors, UI errors, etc., and performance issues. It's fine with basic content, but if we're dealing with multiple data sources and 30 GB of data, it cannot handle the load. Our customer is indexing around 10 GB of data daily, and I can't search the log without getting errors. 

Buyer's Guide
Splunk Enterprise Security
February 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,896 professionals have used our research since 2012.

What do I think about the stability of the solution?

Splunk Enterprise is stable. 

What do I think about the scalability of the solution?

Splunk Enterprise is highly scalable. 

How are customer service and support?

We haven't had to contact Splunk support because we can find all the answers we need online. 

Which solution did I use previously and why did I switch?

We also use IBM QRadar.

How was the initial setup?

Deploying Splunk is straightforward. We had no issues. 

What's my experience with pricing, setup cost, and licensing?

Splunk is more expensive than most solutions, but it offers lots of value. If a customer wants the cheapest solution, we'll use that.

What other advice do I have?

I rate Splunk Enterprise Security an eight out of ten. I would give it a ten if it had built-in threat management. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer2125956 - PeerSpot reviewer
Senior Threat Intelligence Analyst/Manager at a tech services company with 1,001-5,000 employees
Real User
Top 10
Aug 21, 2024
Provides good visibility and threat hunting, but is expensive
Pros and Cons
  • "The most valuable features of Splunk Enterprise Security are the enterprise search bar and the dashboards."
  • "The high cost of Splunk Enterprise Security prevented us from using its full capabilities."

What is our primary use case?

I use Splunk Enterprise Security for threat hunting.

How has it helped my organization?

The end-to-end visibility provided in the dashboards is great for our needs.

Splunk Enterprise Security allows monitoring across multi-cloud, on-prem, and hybrid environments.

Splunk does a good job of ingesting and correlating data.

Splunk provides real-time monitoring.

 The framework's features, such as the MITRE ATT&CK framework, are great.

Our MTTR has improved with Splunk. It has improved our investigation time.

What is most valuable?

The most valuable features of Splunk Enterprise Security are the enterprise search bar and the dashboards.

What needs improvement?

The threat intelligence management feature would benefit from a broader range of APIs for enhanced integration. This would facilitate seamless connection with various threat intelligence platforms, as some currently are missing APIs, making integration difficult.

The high cost of Splunk Enterprise Security prevented us from using its full capabilities. 

For how long have I used the solution?

I have been using Splunk Enterprise Security for one year.

What do I think about the stability of the solution?

Splunk Enterprise Security has been largely stable, experiencing only a few brief periods of downtime.

Which solution did I use previously and why did I switch?

We use Splunk and Sentinel for different purposes mainly due to cost factors not because one is better. For example, we use Splunk more for network traffic.

What's my experience with pricing, setup cost, and licensing?

The price of Splunk Enterprise Security fluctuates based on the customer, but I believe it's quite costly, especially for our clientele. Furthermore, to access the full range of features, it's exceedingly expensive to have comprehensive log data.

When evaluating SIM tools and considering the cheapest option, Splunk Enterprise Security might be worth considering, especially for larger organizations. While cost is a factor, Splunk offers significant value, and I recommend it over focusing solely on price.

What other advice do I have?

I would rate Splunk Enterprise Security seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
February 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,896 professionals have used our research since 2012.
reviewer2500056 - PeerSpot reviewer
Cyber security analyst at a manufacturing company with 10,001+ employees
Real User
Top 20
Jul 8, 2024
Provides threat intelligence correlations and reduces lead time for identifying risks and threats
Pros and Cons
  • "The solution's most valuable feature is threat intelligence correlations."
  • "I'd love to see more integrations, which is one of the primary points of the key node with Splunk Enterprise Security."

What is our primary use case?

We use Splunk Enterprise Security for insider risk and security operations centers.

How has it helped my organization?

Splunk Enterprise Security primarily reduces our lead time for identifying risks and threats. Since a lot of the work is being outsourced or we depend on those new threat intelligence feeds, we're able to identify and triage them quicker. So, it leads to a quicker incident response.

What is most valuable?

The solution's most valuable feature is threat intelligence correlations. It's too hard to stay up-to-date on all the different data feeds yourself. So, having a tool that does it for you is very beneficial.

Splunk Enterprise Security has increased our alert volume because we now have new data to work with, and we're writing more alerts. We don't use the solution a lot for observability. Usually, our primary use case for Splunk Enterprise Security is cybersecurity.

It is extremely important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment. That's the primary reason we use it. We want the ability to do everything from one tool without having to trash back and forth and take that precious time.

Splunk Enterprise Security has helped reduce our mean time to resolve. We're at least twice as efficient with Splunk Enterprise Security at identifying risk, following up, tracing it throughout the chain, and resolving it. We still have various toolings, but over time, the goal is to nest everything into Splunk Enterprise Security to make it cohesive from end to end.

What needs improvement?

I'd love to see more integrations, which is one of the primary points of the key node with Splunk Enterprise Security. I would also like to see more admin capability to enable the health of Splunk Enterprise Security because, a lot of times, it's difficult to know when and why things are failing, especially for on-premises customers.

Splunk Cloud is a little clearer because it has more integrated support. For on-premises, it feels like sometimes you have to guess and then hope for the best. Troubleshooting some things related to Splunk Enterprise Security takes a lot of time.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years.

What do I think about the scalability of the solution?

The solution's clustering is great, but it could have easier containerization where it's more dynamic, and you can spin up and scale down as needed. Right now, Splunk is a very large expense for us as far as our cloud environment is concerned. Anything we can do to cut costs would be great.

Right now, we run the servers 24/7 and never change the size unless they're underpowered. We're spending a lot of money on off-hours to keep it alive, which is not ideal.

How are customer service and support?

We've got a lot of experience on our team solving Splunk, but the few times we used Splunk's technical support, we found them to be very effective and efficient. Occasionally, we'll forget to respond to them, and they'll follow up with us, which is usually the opposite of what you see. So, I've got nothing but good things to say about Splunk support.

How was the initial setup?

The solution's deployment was difficult because we were going through admin changes right as we were installing it. It took three admins over the course of five years to get it set up. I think if we had one dedicated admin from the start and kept them on the job until the job was done, we wouldn't have had nearly as much trouble.

What about the implementation team?

We used a reseller to implement the solution.

What was our ROI?

We have seen a return on investment with the solution.

What other advice do I have?

Splunk Enterprise Security is really strong, capable, and great at what it does. There are obvious areas of improvement, but it looks like Splunk has already identified them and is working on road maps to enhance SOAR integration and AI digital assistance for Splunk Enterprise Security. Once those are fully implemented, the product will further improve.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PRAKAS RAJA - PeerSpot reviewer
Associate at a computer software company with 11-50 employees
Real User
Top 20
Jun 2, 2024
Improves the incident response time, but data ingestion from IoT sources can be better
Pros and Cons
  • "Splunk Enterprise Security has helped speed up our security investigations."
  • "They can improve their support teams. They can also improve their capability of ingesting data from different IoT sources."

What is our primary use case?

I implement Splunk products in customer environments. I am not an end user. I implement the product on customers' cloud stack.

I have full experience in the implementation part. I know the end-to-end configurations in Splunk. I know how to configure it, index the data, and then how to use it to get some alerts.

How has it helped my organization?

Splunk Enterprise Security has improved our incident response time quite a bit. What we usually do in the customer environment is to configure it with their ticket management tools. It creates alerts and pushes the alerts to the ticket management tool so that their analysts are able to view the tickets and then do an instant investigation. It provides a good solution for instant response.

Splunk Enterprise Security has complete information about the entities and the users in the organization. In the case of any alert, we do not have to manually verify the computer name and its owner name. In the alert itself, Splunk Enterprise Security populates the necessary data that we need. It is a great feature of Splunk Enterprise Security.

We have created dashboards related to critical alerts. For example, we have a dashboard for the inbound and outbound traffic flow of firewalls. We use a few other products or IT systems to monitor the CPU and memory utilization. We are also able to integrate web applications, Kubernetes, Linux systems, Windows systems, etc. We integrate whatever data sources are available.

We monitor most of the cloud environments with Splunk Enterprise Security. We have different cloud providers such as AWS, Azure, and GCP. We have separate add-ons and apps for them. It is quite easy to integrate those. Third-party developers are also able to develop their apps and publish them at Splunkbase. We can utilize them for visualization of the data that we are interested in from different sources.

We configure most of the frameworks available inside Splunk Enterprise Security such as threat intelligence, identity management, and risk management. Whenever alerts are triggered, these frameworks do the correlation and give us visualization over the dashboards, which improves the incident response time.

There is something that we can configure to reduce false positives. If any alert is triggered, it checks against various threat IOCs, such as IPs, URLs, domains, emails, file hashes, etc. If it matches any of the threats, we can take it forward.

What is most valuable?

Splunk Enterprise Security has helped speed up our security investigations.

What needs improvement?

They can also improve their capability of ingesting data from different IoT sources. It supports IoT data, but they can add some additional apps or add-ons to easily integrate the IoT devices.

For how long have I used the solution?

I have been using Splunk Enterprise Security for the past two years.

What do I think about the stability of the solution?

It is a stable product as compared to other premium solutions. I do work with other premium solutions. Splunk Enterprise security is a more stable product.

What do I think about the scalability of the solution?

It scales very easily. We can have as much data as we want. We have customers who are ingesting more than 400 TB of data per day, so it does not matter how much data you have.

We have customers that have the Splunk application deployed in a multi-cluster environment.

How are customer service and support?

Their support is good, but they can have a customization team to help us with any customizations. I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is my first tool.

How was the initial setup?

We have deployed it on-prem and on the cloud. Its deployment is straightforward. Any Splunk engineer can do it.

It requires maintenance in terms of upgrades. Apart from that, it does not need any maintenance. There is a one-hour or two-hour maintenance window to upgrade the apps.

What other advice do I have?

I would recommend Splunk Enterprise Security. Its frameworks make it stand out among other tools. 

It is a great solution with multiple in-built frameworks. With other solutions, there can be limitations in configuring different frameworks within the same solution.

Overall, I would rate Splunk Enterprise Security a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Operation Centre (SOC) Analyst at Nera Philippines Inc.
Real User
Oct 2, 2023
Continuous visibility with good features and fast threat detection
Pros and Cons
  • "Splunk Enterprise Security helped us with faster detection of threats."
  • "We'd like to have the number of devices covered under the license to be increased."

What is our primary use case?

We use Splunk Enterprise Security for monitoring. We've been using it for monitoring our network. We've created some rules and use cases and we get alerts based on rules. 

How has it helped my organization?

It’s helpful in relation to the security perspective. With it, we can monitor all log sources and it helps us to reduce risks to our enterprise from a security perspective.

We can monitor all of our digital assets and reduce threats via constant monitoring. Using Splunk, we can mitigate malicious activities on the spot. 

What is most valuable?

The solution offers a variety of good features. It has a simple user interface where we can find various options easily. The search functionality is great.

Integrations can be done easily. It’s not complex like other solutions, like Radar or Azure. Everything is easy to manage, including the low sources.

The visibility is continuous. We have different web servers, databases, routers, endpoints, et cetera, and we gain visibility from a security perspective to all of them. We can generate different types of dashboards to visualize traffic from various resources.

We can see user behavior and have access to user behavior analytics. We also are able to have some custom rules that allow us to effectively continuously monitor the activities of our users. We use a third-party solution for that.

Splunk Enterprise Security is helpful for analyzing malicious activities and detecting breaches. I can take various logs from log sources and centrally manage everything via custom rules. We have been satisfied with the capability to analyze malicious activities and detect breaches.

It helped us with faster detection of threats. If we compare it with other solutions, it is much faster. For big organizations that have their logs and terabytes, working with something like QRadar takes lots of time. Splunk is much faster.

Since the time of deployment, we've been able to use all of the features and integrate rules and use cases with threat intelligence. We've reduced false positives by 90%. Between the first and sixth months, we reduced our alert volume by 50% to 60%.

Splunk Enterprise Security helped speed up our security investigations. We now have an in-depth insight into endpoint usage. We've saved about 60% of our time if you compare Splunk to how we were operating before in terms of monitoring. 

What needs improvement?

We'd like to have the number of devices covered under the license to be increased. 

For how long have I used the solution?

I've been using the solution for seven months.

What do I think about the stability of the solution?

I'd rate the ability eight out of ten. 

What do I think about the scalability of the solution?

The solution is mostly scalable. The ability to scale is related to storage. If you want to expand storage, it can be quite difficult. 

At this point, we do not have plans to increase our usage.

How are customer service and support?

I'm satisfied with the level of service technical support provides. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I have used QRadar. My current company uses Splunk. 

How was the initial setup?

I was not involved in the deployment of the solution. 

There is some maintenance required. Users need to do some administration around storage and monitoring. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure how much the solution costs, or how much my company pays for it. 

If a company needs something cheaper than Splunk, there are some open-source solutions available to them. 

What other advice do I have?

The resilience of the solution is good. It's quite scalable, however, it does depend on the license. If you want more sources or logs you need to increase your license.  

I'd advise users to evaluate the solution to see if it meets their personal requirements.

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at Tara
Real User
Oct 2, 2023
Easy to maintain, with good alerts and fast threat detection
Pros and Cons
  • "The alerts are very effective."
  • "We'd like Splunk to reduce false positives."

What is our primary use case?

We are using the solution for security. We can use it to track what has happened in our network. We can check via dashboards and alerts. We can use it for load balancing and high-performance tasks. We use it to analyze data and logs. It normalizes logs and we can detect attacks, such as brute-force attacks. We can receive information from our firewall, our Fortigate. Since we receive a lot of traffic, we have to investigate events using the solution. It provides updates on attacks. The solution helps us report on what happens in our network.

What is most valuable?

We use Splunk for security and tracking what happens on our network and it is effective at that.

We like the big data analyzer.

The dashboard and alerts are good. We can use them for monitoring to see what’s happening on our network. It’s centralized. It gives us good visibility into multiple environments. We can use it in Windows, Linux, et cetera.

We can use platforms and integrate everything together. We can see multiple environments on-premises.

When something happens, we get alerts via SMS or email. 

We use the MTTR attack feature and it is very effective to use for detecting threats.

We can also schedule reports on a monthly or weekly basis.

It’s very useful for tracking. If you can look at the steps and see what happens, you can investigate effectively, and so on.

Splunk Enterprise Security is excellent for analyzing malicious activities and detecting breaches. We can see, step by step, what happened. We can escalate and investigate and so on.

Splunk has helped us detect threats faster. The alerts are very effective.

It helped to reduce alert volume. I’m not sure precisely how much, however, it depends on how many client devices you are tracking and analyzing.

Splunk is a suitable resource for collecting logs. 

What needs improvement?

The threat intelligence management feature is something we cannot use.

We'd like Splunk to reduce false positives. 

It would be helpful to be able to configure everything a bit more. If your network is very big, it's important to customize.

The dashboard could be improved so that tracking and analysis could be better visualized.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is stable. If you have suitable resources and buy and use the correct license, you'll get fine performance. 

What do I think about the scalability of the solution?

The ability to scale Splunk depends on your network. If it is big, you can add more resources easily. You can use a cluster and several servers. 

How are customer service and support?

When you work on Splunk, it's very easy. However, when you need to reach out to support, it could be better. It would be helpful if they could respond faster. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience with another solution called ELK; I find Splunk better, even though it is not free to use.

How was the initial setup?

I've done one implementation. I installed it across several servers. How long it takes depends on the project. It also depends on how many resources you have. If it's just a small setup it might take two hours. 

The product is easy to maintain. 

What other advice do I have?

I'm a customer. We cannot use the cloud versions as we are based in Iran.

I don’t have experience with the Spunk Mission Control feature.

I've worked with Splunk so far and while it's very easy to use it's not free. There are other solutions that are open-source that you could use, however, I find Splunk to be worth the price and I'd recommend it to others. 

I'd rate the solution ten out of ten. I would recommend Splunk to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2239911 - PeerSpot reviewer
SOAR Developer at a media company with 10,001+ employees
Real User
Aug 13, 2023
Reduces time to detect, improves uptime, and handles correlation search well
Pros and Cons
  • "The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well."
  • "Some of the search functions can be better. There has been a lot of talk at the conference about the update of SPL before each iteration. That will be a lot of help."

What is our primary use case?

We use it mostly to generate notables, and then we can use other tools, such as ticketing systems or other SOAR platforms, to investigate.

How has it helped my organization?

I was not around before we had Splunk Enterprise Security in our organization, so I do not know about the before and after, but I can tell it would be very painful to not have it. 

It is pretty easy to monitor multiple cloud environments. All the logs from our cloud environments go to Splunk, and then we can search everything at once. It is pretty helpful.

Splunk Enterprise Security has end-to-end visibility into our cloud-native environments. It is pretty important. Especially if you use it as your single source of truth, it is pretty invaluable that you have everything in there.

It has reduced our mean time to detect, so inadvertently, it has also reduced our mean time to resolve. However, I do not have the metrics.

Splunk Enterprise Security has definitely improved our organization’s business resilience. There are a lot of logs that help with monitoring and alerting and keeping the business up.

It can help to predict, identify, and solve problems in real time. We do have some health alerts, and if they kick off, we might be able to fix something before it is really broken. In that sense, it is good.

Splunk Enterprise Security has been pretty good in terms of providing business resilience by empowering our staff. Most of our users are security-focused, but having everybody with the ability to write their own searches or build upon what we already have for detection of the future things is pretty helpful.

What is most valuable?

The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well.

What needs improvement?

Some of the search functions can be better. There has been a lot of talk at the conference about the update of SPL before each iteration. That will be a lot of help. 

For how long have I used the solution?

I have been using Splunk Enterprise Security for about two years.

What do I think about the stability of the solution?

It is pretty stable. We have not had any instances where Splunk just completely died. Its stability is good.

What do I think about the scalability of the solution?

It seems pretty scalable, especially considering how much data we ingest. It is a good tool.

How are customer service and support?

I have not interacted with them recently, but they are pretty good when I do need something from Splunk. I would rate them a ten out of ten. I have not had any issues with their support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were probably using Elasticsearch.

How was the initial setup?

It was already implemented when I got here.

What was our ROI?

We have probably seen an ROI. We are in the security space, and there has definitely been improvement in uptime and the mean time to detect and respond to security alerts.

Its time to value is pretty immediate. The more logs and the more standardization that we get into Splunk, the quicker that comes.

What's my experience with pricing, setup cost, and licensing?

Most people share the same thought that the ingestion rates can get pretty pricey. There is a lot of work we do to curate the data that we send to Splunk so that it is not too noisy or too expensive.

What other advice do I have?

Overall, I would rate Splunk Enterprise Security an eight out of ten. There are some cool things. A lot of the talks at this Splunk conference have touched on some of the gaps that Splunk is working to close, but it is a very solid tool. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2239899 - PeerSpot reviewer
Insider Thread Consultant at a manufacturing company with 10,001+ employees
Consultant
Aug 13, 2023
A reliable and stable solution that helps detect internal threats and improves business resilience
Pros and Cons
  • "The search lookups are useful."
  • "The product must improve insider threat detection."

What is our primary use case?

My use cases are very limited. I use the product mostly to detect internal threats like data exfiltration.

What is most valuable?

I am a basic user. The search lookups are useful.

What needs improvement?

The product must improve insider threat detection. Almost everything is outside in, but not inside out.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The solution is very reliable. I like its stability. It always works.

What do I think about the scalability of the solution?

Sometimes, it takes time when we need additional information or something extra. However, the tool’s able to do it.

How are customer service and support?

I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very basic. The expert is great. He’s always able to help me and guide me.

How would you rate customer service and support?

Positive

What was our ROI?

We do see a return on investment. The product saves us time by automating reports and helping us see data.

What other advice do I have?

The solution helps reduce our mean time to resolve. It’s great to automate some tasks. I believe Splunk has helped improve our organization’s business resilience. We have become stronger in insider threats by just stopping things, being able to show what is leaving, and taking action on it. It's very useful when I try to identify events.

When I started working in my organization, they were using Splunk. Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.