I use the solution for data analysis and log collection.
CISO at a manufacturing company with 1,001-5,000 employees
Provides a clear picture of the current status of any incidents
Pros and Cons
- "The tool helps with advanced reports and keeps the system scalable and flexible. It provides a clear picture of the current status of any incidents. As a CISO, I see a lot of potential for future innovation, which is interesting. I've noticed better performance, especially with the reports."
- "Splunk Enterprise Security can provide more details and help CISOs resolve vulnerability situations better. The reason is that the tools we choose for data analysis and log collection cannot collect all the data and logs. Splunk Enterprise Security should help me with this, but it cannot."
What is our primary use case?
What is most valuable?
Splunk Enterprise Security helps with advanced reports and keeps the system scalable and flexible. It provides a clear picture of the current status of any incidents. As a CISO, I see a lot of potential for future innovation, which is interesting. I've noticed better performance, especially with the reports.
What needs improvement?
Splunk Enterprise Security can provide more details and help CISOs resolve vulnerability situations better. The reason is that the tools we choose for data analysis and log collection cannot collect all the data and logs. Splunk Enterprise Security should help me with this, but it cannot.
For how long have I used the solution?
I have been working with the product for four years.
Buyer's Guide
Splunk Enterprise Security
August 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,549 professionals have used our research since 2012.
What do I think about the stability of the solution?
Splunk Enterprise Security's stability is very good. The system consistently performs well, and we don't encounter many issues. Ticketing problems are minimal, which is significant because it handles a lot of logs and data persistently without causing frustration.
How are customer service and support?
The tool's customer support is good.
Which solution did I use previously and why did I switch?
We chose Splunk Enterprise Security because it was simple and had better data analysis capabilities.
What about the implementation team?
A reseller helped us with the deployment.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing is good and we haven't received any complaints from the team handling it.
What other advice do I have?
I haven't used it for multi-cloud environments. As for on-premise, it's meeting my current needs quite well. When it comes to identifying and solving problems in real time, sometimes it's challenging to understand the situation, and generating reports can be difficult. But overall, it's good for monitoring activities like endpoint and authentication incidents and normalizing.
The solution has helped us reduce alerts by five to ten percent. It processes data and allows us to look back at incidents to see what happened and where they occurred.
I rate the overall product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project manager at a computer software company with 10,001+ employees
Excels in providing advanced threat detection, real-time monitoring and comprehensive security analytics
Pros and Cons
- "The technical support is among the best in the market."
What is our primary use case?
We employed Splunk Enterprise Security for one of our projects. Integrating it into our environment involved opening network ports and making necessary connections.
How has it helped my organization?
We had the opportunity to assess visibility in various environments, including on-premises. On-premises visibility has proven to be both satisfactory and advantageous.
What is most valuable?
We use the threat intelligence management feature.
We have been considering implementing certain frameworks, such as MITRE ATT&CK or threat topology features.
It contributes value by enhancing resilience, crucial for adopting a Security Information and Event Management solution. Site resilience is imperative for our organization, meeting a key security requirement.
For how long have I used the solution?
I have been working with it for three years.
What do I think about the scalability of the solution?
It provides good scalability capabilities.
How are customer service and support?
The technical support is among the best in the market. While we didn't have extensive interactions with the support team, we are satisfied with it. It offers support services locally in my country. I would rate it ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The integration and initial setup of Splunk were managed with the assistance of local support.
What other advice do I have?
Overall, I would rate it eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Splunk Enterprise Security
August 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,549 professionals have used our research since 2012.
Systems Engineer at a consultancy with 201-500 employees
Fine features, good monitoring, and reduces alert volume
Pros and Cons
- "We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular."
- "The setup time is quite long."
What is most valuable?
The features are fine; they aren't exceptional in any way.
We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular.
The visibility we get has been good.
Inside threat detection capabilities are good.
It's helped us to reduce our alert volume a little. I haven't properly calculated it fully so it's hard to lay out a percentage.
What needs improvement?
We'd like to have customer service in Hong Kong. I tend to wait a while for their response. We'd like to have more best-practice rules and instructions on how to create a dashboard.
I've only been using Splunk for two years. I make use of it to incorporate other solutions. I need to spend more time mastering Splunk. Sometimes it's a little bit difficult to use. I'd like to get more certificates, et cetera, and have spoken to their main office about that. It's got a high learning curve.
It hasn't helped us speed up security investigations.
For how long have I used the solution?
I've been using the solution for about two years.
What do I think about the stability of the solution?
I've never had any issues with Splunk's stability.
What do I think about the scalability of the solution?
The solution does not lack scalability.
How are customer service and support?
I haven't had any communication with Splunk's technical team.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The setup time is quite long. To this point, I haven't deployed it to all servers and devices. I'm still in the process of deploying.
Which other solutions did I evaluate?
I have not evaluated other options.
What other advice do I have?
We are Splunk customers.
We do not use it in multiple environments. We just use it on-premises.
I'm not yet using the threat intelligence features.
We do not use the mission control feature.
I have not created any customized dashboards as of now. At some point, I will create one for, for example, Windows Security.
I'm still in the process of mastering threat detection and XDR.
I'd rate the solution eight out of ten. I haven't used it for such a long time, so it's hard to give comprehensive details about the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Provides organizations with visibility and enables users to correlate data and generate alerts
Pros and Cons
- "The product provides visibility and enables us to correlate data and generate alerts."
- "The product could be cheaper."
What is our primary use case?
I used Splunk ES when I worked for a retail company. I worked mainly in the security operations center. I have also worked in healthcare and federal spaces.
How has it helped my organization?
Splunk ES provided the organization with overall visibility.
What is most valuable?
Incident Review and correlation search are valuable features. These features help us create correlations and have good actions afterward. The product provides visibility and enables us to correlate data and generate alerts.
What needs improvement?
The product could be cheaper.
For how long have I used the solution?
I have been using the solution since 2014.
What do I think about the stability of the solution?
The tool is very stable. Once we set it up properly, it's reliable.
What do I think about the scalability of the solution?
The solution's scalability is good. When we started, we had two servers and two indexers. By the time I left, it was up to 11 or more. It's not very hard to add additional components.
How are customer service and support?
The support team is usually very receptive and answers quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was easy because I had done it many times before.
What other advice do I have?
I used the solution until December last year. It was not very hard to monitor multiple cloud environments using the product because getting data into Splunk is not very hard. It also provides add-ons that we can use to pull data from other places.
Splunk was the brain of the whole process in our organization's security operations center. Without Splunk, we wouldn't have had any way of seeing what was going on. The tool helped reduce our mean time to resolve. We got alerts faster and responded to them faster.
The biggest value of the conference is the community. The conferences help me interact with people, get insights and up-to-date information, and also get opportunities to present my work. There's always room for change.
Overall, I rate the tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SOAR Developer at a media company with 10,001+ employees
Reduces time to detect, improves uptime, and handles correlation search well
Pros and Cons
- "The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well."
- "Some of the search functions can be better. There has been a lot of talk at the conference about the update of SPL before each iteration. That will be a lot of help."
What is our primary use case?
We use it mostly to generate notables, and then we can use other tools, such as ticketing systems or other SOAR platforms, to investigate.
How has it helped my organization?
I was not around before we had Splunk Enterprise Security in our organization, so I do not know about the before and after, but I can tell it would be very painful to not have it.
It is pretty easy to monitor multiple cloud environments. All the logs from our cloud environments go to Splunk, and then we can search everything at once. It is pretty helpful.
Splunk Enterprise Security has end-to-end visibility into our cloud-native environments. It is pretty important. Especially if you use it as your single source of truth, it is pretty invaluable that you have everything in there.
It has reduced our mean time to detect, so inadvertently, it has also reduced our mean time to resolve. However, I do not have the metrics.
Splunk Enterprise Security has definitely improved our organization’s business resilience. There are a lot of logs that help with monitoring and alerting and keeping the business up.
It can help to predict, identify, and solve problems in real time. We do have some health alerts, and if they kick off, we might be able to fix something before it is really broken. In that sense, it is good.
Splunk Enterprise Security has been pretty good in terms of providing business resilience by empowering our staff. Most of our users are security-focused, but having everybody with the ability to write their own searches or build upon what we already have for detection of the future things is pretty helpful.
What is most valuable?
The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well.
What needs improvement?
Some of the search functions can be better. There has been a lot of talk at the conference about the update of SPL before each iteration. That will be a lot of help.
For how long have I used the solution?
I have been using Splunk Enterprise Security for about two years.
What do I think about the stability of the solution?
It is pretty stable. We have not had any instances where Splunk just completely died. Its stability is good.
What do I think about the scalability of the solution?
It seems pretty scalable, especially considering how much data we ingest. It is a good tool.
How are customer service and support?
I have not interacted with them recently, but they are pretty good when I do need something from Splunk. I would rate them a ten out of ten. I have not had any issues with their support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were probably using Elasticsearch.
How was the initial setup?
It was already implemented when I got here.
What was our ROI?
We have probably seen an ROI. We are in the security space, and there has definitely been improvement in uptime and the mean time to detect and respond to security alerts.
Its time to value is pretty immediate. The more logs and the more standardization that we get into Splunk, the quicker that comes.
What's my experience with pricing, setup cost, and licensing?
Most people share the same thought that the ingestion rates can get pretty pricey. There is a lot of work we do to curate the data that we send to Splunk so that it is not too noisy or too expensive.
What other advice do I have?
Overall, I would rate Splunk Enterprise Security an eight out of ten. There are some cool things. A lot of the talks at this Splunk conference have touched on some of the gaps that Splunk is working to close, but it is a very solid tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Insider Thread Consultant at a manufacturing company with 10,001+ employees
A reliable and stable solution that helps detect internal threats and improves business resilience
Pros and Cons
- "The search lookups are useful."
- "The product must improve insider threat detection."
What is our primary use case?
My use cases are very limited. I use the product mostly to detect internal threats like data exfiltration.
What is most valuable?
I am a basic user. The search lookups are useful.
What needs improvement?
The product must improve insider threat detection. Almost everything is outside in, but not inside out.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is very reliable. I like its stability. It always works.
What do I think about the scalability of the solution?
Sometimes, it takes time when we need additional information or something extra. However, the tool’s able to do it.
How are customer service and support?
I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very basic. The expert is great. He’s always able to help me and guide me.
How would you rate customer service and support?
Positive
What was our ROI?
We do see a return on investment. The product saves us time by automating reports and helping us see data.
What other advice do I have?
The solution helps reduce our mean time to resolve. It’s great to automate some tasks. I believe Splunk has helped improve our organization’s business resilience. We have become stronger in insider threats by just stopping things, being able to show what is leaving, and taking action on it. It's very useful when I try to identify events.
When I started working in my organization, they were using Splunk. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at a government with 10,001+ employees
We can create notable events and look at the data faster, but Dashboard Studio needs to mature a bit
Pros and Cons
- "From the class that I took this week, being able to create notable events from whatever you find in the data set is pretty useful."
- "We are waiting for Dashboard Studio to mature a little bit more. There are some things that we are using with Classic Dashboards which have not yet made it to Dashboard Studio. We are waiting for that."
What is our primary use case?
We use it for a lot of compliance work and incident reviews. We are also using it for remediation and tracking assets.
How has it helped my organization?
We use Splunk not just for security, but we also collect a lot of data from our operational equipment. We are using it a lot for troubleshooting and trending and even for command and control.
It has reduced our mean time to resolve some of the things. We are able to look at the data a lot faster and see what is going on. For some of our use cases, our NOC controllers or our operators are looking at the Splunk dashboard a lot. It is a part of their main job. In one specific use case, we used to take a couple of weeks to do certain maintenance. With Splunk and having the data, we were able to reduce that to just a few hours.
It has helped improve our organization's business resilience. We are able to have the data collected in one spot, see it, and get some insights from it. That has helped a lot.
It has definitely given our technical workforce tools to help with their jobs for troubleshooting and things like that.
What is most valuable?
From the class that I took this week, being able to create notable events from whatever you find in the data set is pretty useful.
What needs improvement?
We are waiting for Dashboard Studio to mature a little bit more. There are some things that we are using with Classic Dashboards which have not yet made it to Dashboard Studio. We are waiting for that.
It seems to be limited in terms of predictive features. I took up machine learning a couple of years ago. It seems to have some capabilities there, but I do not have specific things for it right now.
For how long have I used the solution?
In our organization, we have had it for over five years, but my personal experience with it is very limited.
What do I think about the stability of the solution?
It has been working for us so far.
What do I think about the scalability of the solution?
We have been able to scale as needed.
How are customer service and support?
I have not contacted their support directly because we have folks who are pretty knowledgeable. I go to them, and then they go to their support if needed. As far as I could tell, their support has been okay. I have not heard of any issues.
Which solution did I use previously and why did I switch?
We did not have a similar product. Splunk came as a security product, and we have evolved it into doing operational work.
What about the implementation team?
We have folks who do the deployment. I am more on the interface side.
What was our ROI?
We would have seen an ROI. We are using it for a lot of our operational work and other things as well that are not related to what we are doing on a daily basis. We are looking at logs and other things that our executives are looking for.
Its time to value was within a year or so. There are a lot more things that we could do with Splunk, and that is why we ended up adding some stuff to it to fit our needs.
It is hard to tell whether we had any cost efficiencies because we did not have something like this before. Of course, we have Splunk now.
What's my experience with pricing, setup cost, and licensing?
As a team, we prefer the old pricing model with a perpetual license. We are still evaluating the whole subscription-based model.
Which other solutions did I evaluate?
We did not evaluate other solutions. Splunk came in with the modernization effort that we were going through, so it just came with the system.
What other advice do I have?
We are pretty happy with it. I would rate Splunk Enterprise Security a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Engineer at By Light Professional IT Services
Cost-effective, provides great visibility, and reduces workload
Pros and Cons
- "Being able to track impossible travel logins and things of that nature is valuable. We can track user logins from various IPs, various countries, and at various times to see if everything adds up."
- "My biggest struggle with Splunk in general is memorizing all the commands. If I want to know which users have logged in between certain hours, I cannot write that query out. It would be helpful to have AI so that I can explain in simple terms what I want and then the search gives that back to me. I am waiting for that."
What is our primary use case?
There is a lot that we monitor with it. We monitor outbound URLs. We monitor unusual traffic, unusual user logins, and excessive user logins. We monitor whether or not users are logging in from VPN or not, what IPs they are accessing, or whether a user is signing in from multiple IP addresses minus the VPN.
How has it helped my organization?
My organization was already using Splunk Enterprise Security when I was brought in, so I cannot say how it has improved the organization, but I can see that if they did not have Splunk Enterprise Security, there would be a significantly more workload. They would definitely need more manpower. Splunk Enterprise Security definitely helps with a lot of the prebuilt dashboards and other things that come with it out of the box.
Splunk Enterprise Security has reduced our mean time to resolve by 50% to 75%.
What is most valuable?
Being able to track impossible travel logins and things of that nature is valuable. We can track user logins from various IPs, various countries, and at various times to see if everything adds up. We can check to see if it makes sense that someone logged in from China and in the US within an hour.
What needs improvement?
There is machine learning with Splunk Enterprise Security, and based on the keynotes at the Splunk conference, there is going to be some AI involved as well. My biggest struggle with Splunk, in general, is memorizing all the commands. If I want to know which users have logged in between certain hours, I cannot write that query out. It would be helpful to have AI so that I can explain in simple terms what I want and then the search gives that back to me. I am waiting for that. That is going to be my bread and butter because my big thing is that I just cannot remember all those commands.
If you have a dashboard that is too large with too many searches, it tends to get bogged down. If you create various different dashboards, you can bypass the issue of not having enough resources to load all the things you need to load.
For how long have I used the solution?
I was brought onto the team recently. They have been using it for about two years, so I am just catching up in learning as I go. All in all, my experience with Splunk and AWS is about ten months to a year.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and support?
I have not had to interact with Splunk support. Most of the issues that I ran into can be solved by reaching out to a team member.
Which solution did I use previously and why did I switch?
I have not used any other similar solution previously. Prior to working with Splunk, it was just basic IT administration work involving monitoring with different tools, such as Trellix FireEye. I am not sure how to compare them with Splunk.
How was the initial setup?
My organization had Splunk Enterprise Security before I got in.
What was our ROI?
I have not seen an ROI because I am not at level two, but I am sure my bosses have seen an ROI.
We have definitely seen a time to value in terms of being able to take what Splunk Enterprise gives us and view it. It gives us more information in an easier way versus us doing everything ourselves. That alone saves time. If we save one second a day over a year, we are going to save minutes, so these little bits of time add up.
What's my experience with pricing, setup cost, and licensing?
The price can always be lower, but it is fair at the moment.
The cost efficiencies depend on the licensing and how much data we are bringing in. We have a fairly large footprint, so it is cost-effective.
What other advice do I have?
Being at the Splunk conference and seeing all the ways in which Splunk can be used versus the way that I use Splunk is mind-blowing. It is a Pandora's box of tools. One of the things I saw today was manufacturing and the types of data that manufacturers can receive from Splunk within the technologies that they have. It is mind-blowing. Splunk is awesome.
Overall, I would rate Splunk Enterprise Security a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SOC Analyst at a tech services company with 10,001+ employees
Helps us to plan, know where to look, and what to look for when we have an incident
Pros and Cons
- "I haven't had the chance to properly sink my teeth into Enterprise Security but so far I like that they added the MITRE ATT&CK features."
- "The training was mostly sales-focused, like how to monitor your sales. It was hard to then come back from doing the training and try to switch it to a cybersecurity focus because all the training we did was sales oriented. The basic training didn't really touch on any kind of cybersecurity use cases or anything like that. That would have been great to see in the training."
What is our primary use case?
Our primary use case is for cyber security, tracking logs, and incident response.
What is most valuable?
I haven't had the chance to properly sink my teeth into Enterprise Security but so far I like that they added the MITRE ATT&CK features.
This feature helps us know how to plan when we have an incident, know where to look, what to look for, and aspects like that.
The MITRE ATT&CK planning is valuable. When we see those incidents and those logs, having the information right there speeds up the process a bit.
We did not have a SIEM at the time, so we added Enterprise Security as our SIEM. We're hoping to learn more about it and grow as we progress.
What needs improvement?
They wanted us to do basic training, which was offered to our organization for free. That was great. However, ours is a cybersecurity focus. The training was mostly sales-focused, like how to monitor your sales. It was hard to then come back from doing the training and try to switch it to a cybersecurity focus because all the training we did was sales oriented. The basic training didn't really touch on any kind of cybersecurity use cases or anything like that. That would have been great to see in the training.
For how long have I used the solution?
We upgraded to Enterprise Security a year ago but have been using general Splunk for longer.
What do I think about the stability of the solution?
Stability-wise, despite these issues, it's been solid. I haven't had any issues with access to it or anything like that. The only issue we did have was with the engineer. After informing him of those issues, he went back and tweaked them, and then everything worked fine.
What do I think about the scalability of the solution?
It seems pretty scalable. Our network isn't extremely large, so I don't think scalability will be an issue in our case, but I definitely see the opportunity to scale if needed.
We have around 8,000 devices, so it's a fairly small network. It's across several different networks.
How are customer service and support?
I have not used support yet mainly because I haven't delved into it as much because of the issues with our initial integration with our engineer not being so trained.
Which solution did I use previously and why did I switch?
We have different contractors and they have other solutions. Some of those solutions included Elastic. We want to use Splunk and our contractors want to use Elastic. We're hoping .conf23 will broaden our imagination, so we'll have more to bring back and push towards just using Splunk only.
I have not used Elastic myself. It does sound like it does a lot. There's a lot that Splunk offers that we haven't actually used. I want to play with Mission Control. We only use Enterprise Security but I do want Mission Control where everything is in one centralized application where you don't have to jump to different applications.
I would love to get Mission Control.
How was the initial setup?
My engineer had a little bit of an issue with it but it was because of his own lack of training. We were pushed to hurry up and get a SIEM. He did the best he could. I let him know what wasn't working, and then he would try to fix what he could on the backend so it could work. He was in talks with Splunk to fix those issues. The results are coming back a bit better, but I think that there is still room for improvement.
I was not involved with the setup. I came in afterward. One of our guys here was the one that was in the initial integration of Splunk. We ended up with Splunk as our main SIEM. I've never had any issues with it and I enjoyed it.
What was our ROI?
We will see cost efficiencies mainly just from saving time and the shortened time and response to those incidents that we see. The fact that everything's organized in one application, we should see a bit of an increase in efficiency.
What other advice do I have?
I do see the possibility and the opportunity to increase the meantime to resolution by a lot. We use several different applications to monitor logs. We have the vision.
I've seen some of the updates and changes like Splunk AI and Splunk Vision Control that look nice. I didn't manage to get on some of the hands-on, which would have been lovely. I would like to get more ideas on how we can integrate Splunk into our networks.
I would rate Splunk Enterprise Security a nine out of ten. I see the opportunity and I'm hoping with our engineer that we can get to where we can make the best use of Splunk. It really seems great. A lot of our staff here were all ready to use it. We're just hoping our engineer can get to the place where we can actually make use of it.
The biggest value I get from attending a Splunk conference is being able to see the updates, changes, the features they're adding, the Splunk AI, and Splunk Vision Control. That's been nice. I am looking forward to some of the sessions. I want to get more ideas on how we can integrate Splunk into our networks and things like that, especially focusing on cybersecurity. I would also like to see some of the stock sessions because it's a brand new stock. We're trying to stand it up. Seeing how they're using it for stocks would be great.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director of IT at Rigel Pharmaceuticals Inc
Provides risk scores and end-to-end visibility
Pros and Cons
- "It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk."
- "The pricing can be better."
What is our primary use case?
Splunk Enterprise Security provides more visibility into endpoints in our environment.
How has it helped my organization?
We only monitor AWS, but we also have SaaS services that are in our own clouds. So far, it is easy to monitor our cloud environment with this solution. As long as we ingest our data correctly and tune it, it will read it. It is very easy to use.
It provides end-to-end visibility into our cloud-native environment. This is critical for us because we are always one step away from a security incident, which could impact the company and cost a lot of money. That is our main point of focus.
What is most valuable?
It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk.
What needs improvement?
The pricing can be better.
For how long have I used the solution?
We have been evaluating Splunk Enterprise Security for the last eight months.
What do I think about the stability of the solution?
I cannot say anything about stability, but I am assuming it would be the same as Splunk. It is an app. It is going to work.
How are customer service and support?
The technical support is above average, but they do not go into the details, so we have a contract with a third party to help us.
There might be more Splunk support tiers, but we are working with SP6. They will get their hands directly onto our Splunk environment, whereas Splunk support does not do that. Maybe there is a different tier that does that, but we do not have that. It is more of an email dialogue. They are not going to VPN into our environment. SP6 is more hands-on. I would rate SP6 a nine out of ten.
Which solution did I use previously and why did I switch?
We did not use a similar solution. We have Carbon Black for endpoints, but this is going to be a lot bigger than that.
How was the initial setup?
We are still evaluating it. We have not deployed it yet, but I was involved with the deployment of Splunk.
It was very easy to set it up for evaluation. It is just an installer file. It is an add-on app for Splunk, and if you know how to install Splunk and add-ons, it is easy.
What's my experience with pricing, setup cost, and licensing?
I am fine with the licensing, but in terms of the cost, it is expensive for the data that we have. We have an open discussion with our account rep about this.
Which other solutions did I evaluate?
We are not evaluating any solutions because we already have Splunk, and we do not want to leave Splunk. I like it, so it is just a matter of making the commitment.
What other advice do I have?
The value that I get from attending Splunk Conferences is going to sessions and learning about what other people are doing and use cases that I have not really thought of. Also, I am able to talk directly to people about questions I have regarding our Splunk instances, and I can get some answers right away. It is very good to know what people are doing because sometimes we do something one way, but we do not know if we are doing it the right way. Here, we can get validation, or realize that we are doing it wrong and make the necessary changes. That is very valuable.
I would rate Splunk Enterprise Security a ten out of ten. Most customers at the conference have already implemented it, except for our company. It is a critical foundation app that allows you to explore other apps that Splunk is grading, and it works.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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