We use Splunk Enterprise Security for monitoring. We've been using it for monitoring our network. We've created some rules and use cases and we get alerts based on rules.
Security Operation Centre (SOC) Analyst at a computer software company with 201-500 employees
Continuous visibility with good features and fast threat detection
Pros and Cons
- "Splunk Enterprise Security helped us with faster detection of threats."
- "We'd like to have the number of devices covered under the license to be increased."
What is our primary use case?
How has it helped my organization?
It’s helpful in relation to the security perspective. With it, we can monitor all log sources and it helps us to reduce risks to our enterprise from a security perspective.
We can monitor all of our digital assets and reduce threats via constant monitoring. Using Splunk, we can mitigate malicious activities on the spot.
What is most valuable?
The solution offers a variety of good features. It has a simple user interface where we can find various options easily. The search functionality is great.
Integrations can be done easily. It’s not complex like other solutions, like Radar or Azure. Everything is easy to manage, including the low sources.
The visibility is continuous. We have different web servers, databases, routers, endpoints, et cetera, and we gain visibility from a security perspective to all of them. We can generate different types of dashboards to visualize traffic from various resources.
We can see user behavior and have access to user behavior analytics. We also are able to have some custom rules that allow us to effectively continuously monitor the activities of our users. We use a third-party solution for that.
Splunk Enterprise Security is helpful for analyzing malicious activities and detecting breaches. I can take various logs from log sources and centrally manage everything via custom rules. We have been satisfied with the capability to analyze malicious activities and detect breaches.
It helped us with faster detection of threats. If we compare it with other solutions, it is much faster. For big organizations that have their logs and terabytes, working with something like QRadar takes lots of time. Splunk is much faster.
Since the time of deployment, we've been able to use all of the features and integrate rules and use cases with threat intelligence. We've reduced false positives by 90%. Between the first and sixth months, we reduced our alert volume by 50% to 60%.
Splunk Enterprise Security helped speed up our security investigations. We now have an in-depth insight into endpoint usage. We've saved about 60% of our time if you compare Splunk to how we were operating before in terms of monitoring.
What needs improvement?
We'd like to have the number of devices covered under the license to be increased.
Buyer's Guide
Splunk Enterprise Security
December 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,511 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for seven months.
What do I think about the stability of the solution?
I'd rate the ability eight out of ten.
What do I think about the scalability of the solution?
The solution is mostly scalable. The ability to scale is related to storage. If you want to expand storage, it can be quite difficult.
At this point, we do not have plans to increase our usage.
How are customer service and support?
I'm satisfied with the level of service technical support provides.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I have used QRadar. My current company uses Splunk.
How was the initial setup?
I was not involved in the deployment of the solution.
There is some maintenance required. Users need to do some administration around storage and monitoring.
What's my experience with pricing, setup cost, and licensing?
I'm not sure how much the solution costs, or how much my company pays for it.
If a company needs something cheaper than Splunk, there are some open-source solutions available to them.
What other advice do I have?
The resilience of the solution is good. It's quite scalable, however, it does depend on the license. If you want more sources or logs you need to increase your license.
I'd advise users to evaluate the solution to see if it meets their personal requirements.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer
Easy to maintain, with good alerts and fast threat detection
Pros and Cons
- "The alerts are very effective."
- "We'd like Splunk to reduce false positives."
What is our primary use case?
We are using the solution for security. We can use it to track what has happened in our network. We can check via dashboards and alerts. We can use it for load balancing and high-performance tasks. We use it to analyze data and logs. It normalizes logs and we can detect attacks, such as brute-force attacks. We can receive information from our firewall, our Fortigate. Since we receive a lot of traffic, we have to investigate events using the solution. It provides updates on attacks. The solution helps us report on what happens in our network.
What is most valuable?
We use Splunk for security and tracking what happens on our network and it is effective at that.
We like the big data analyzer.
The dashboard and alerts are good. We can use them for monitoring to see what’s happening on our network. It’s centralized. It gives us good visibility into multiple environments. We can use it in Windows, Linux, et cetera.
We can use platforms and integrate everything together. We can see multiple environments on-premises.
When something happens, we get alerts via SMS or email.
We use the MTTR attack feature and it is very effective to use for detecting threats.
We can also schedule reports on a monthly or weekly basis.
It’s very useful for tracking. If you can look at the steps and see what happens, you can investigate effectively, and so on.
Splunk Enterprise Security is excellent for analyzing malicious activities and detecting breaches. We can see, step by step, what happened. We can escalate and investigate and so on.
Splunk has helped us detect threats faster. The alerts are very effective.
It helped to reduce alert volume. I’m not sure precisely how much, however, it depends on how many client devices you are tracking and analyzing.
Splunk is a suitable resource for collecting logs.
What needs improvement?
The threat intelligence management feature is something we cannot use.
We'd like Splunk to reduce false positives.
It would be helpful to be able to configure everything a bit more. If your network is very big, it's important to customize.
The dashboard could be improved so that tracking and analysis could be better visualized.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable. If you have suitable resources and buy and use the correct license, you'll get fine performance.
What do I think about the scalability of the solution?
The ability to scale Splunk depends on your network. If it is big, you can add more resources easily. You can use a cluster and several servers.
How are customer service and support?
When you work on Splunk, it's very easy. However, when you need to reach out to support, it could be better. It would be helpful if they could respond faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with another solution called ELK; I find Splunk better, even though it is not free to use.
How was the initial setup?
I've done one implementation. I installed it across several servers. How long it takes depends on the project. It also depends on how many resources you have. If it's just a small setup it might take two hours.
The product is easy to maintain.
What other advice do I have?
I'm a customer. We cannot use the cloud versions as we are based in Iran.
I don’t have experience with the Spunk Mission Control feature.
I've worked with Splunk so far and while it's very easy to use it's not free. There are other solutions that are open-source that you could use, however, I find Splunk to be worth the price and I'd recommend it to others.
I'd rate the solution ten out of ten. I would recommend Splunk to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Splunk Enterprise Security
December 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,511 professionals have used our research since 2012.
Cyber Security at a financial services firm with 5,001-10,000 employees
Integrates well, provides good visibility, and helps to identify things that can lead to a larger problem
Pros and Cons
- "Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us."
- "Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
What is our primary use case?
At a high level, its use cases are related to security monitoring, log aggregation, and a little bit of analysis related to incidents or fraud.
How has it helped my organization?
Splunk Enterprise Security has created better visibility for us on the cybersecurity type of events and issues. We are still maturing, but where we have seen some growth is getting better data, knowing what data to look at, and how to understand that data.
It has end-to-end visibility into our cloud-native environment. This is extremely important for us because of the type of business we do. We have a lot of PII data and a lot of compliance data on which we have to maintain very tight controls, so it is extremely important that we are able to put that in the cloud and monitor and watch our environment very closely.
It has reduced our mean time to resolve, but we are still maturing. We have got a lot of maturing to do. We have got a lot of growing to do. We have also been limited on the staff to be able to get the full realization of what we can get out of it yet, so that is a place where we are continuing to grow.
It has improved our business resilience. We have been able to identify things that could have presented a larger problem for us financially or legally through various events. We have been able to leverage the data there. We have been able to maintain that data and support that data. It does the job. It meets the needs.
Splunk has not helped to predict problems in real time because we have not yet matured to that place, but we need to. Generally, it has been helpful, but we know that we have got a lot of growing up there. We still have not got everything identified and captured in the space we want to be able to do better analysis.
Its ability to provide business resilience by empowering our staff is really high. Empowerment is great, but we have a resource problem, so we have not quite realized where we could be.
We monitor multi-cloud environments. We have three of them. It is difficult to monitor them currently with Splunk. We are living in a highly regulated stack and a very little regulated stack and the ability to get a single pane of glass for all of that is very difficult.
What is most valuable?
Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us.
What needs improvement?
Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market.
In terms of scalability, it is hard to forecast where you are going. There is room to improve there.
For how long have I used the solution?
I have been using this solution for about five or six years.
What do I think about the stability of the solution?
I would rate it eight out of ten in terms of stability. Where there has been ambiguity for me is that I recently had system stability issues that were beyond my control. They were part of my solution, and I was not aware that Splunk was accountable for it. It got quickly resolved, but there was a gap there that created pain for my business.
What do I think about the scalability of the solution?
We have not had any issues. We also have not had any detriment, but it is hard to forecast based on where you are going from a business perspective, at least with the models and the account teams that I have been working with. There is room to improve there.
How are customer service and support?
It has been a rocky road. I have been through a road where I have had limited to little engagement or support. I am on the cusp of a large turnaround, meeting with my client team and dialoguing through it. Based on the history, I would probably rate their sales support a four out of ten. Going forward, I would rate their sales support an eight out of ten. They are in the right direction. I would rate their technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have been using the same solution for five or six years. It was selected before I joined, so I do not know.
How was the initial setup?
I joined after it was implemented. What I am working on now is the technical depth. I am spending a lot of time with the teams there for direction strategy. Splunk has done a great job there, specifically in pulling the right resources to bear. I had executive briefings directly with executives today where we had an opportunity to talk about different components of our solutions and our stacks, and it has been very good.
What was our ROI?
We are in a growth state right now. We have seen an ROI, but anticipating any point in the future is a little difficult, so it is a mixed response. Our scale is not quite clearly defined to be able to put it to a metric or to tie it back to consumption use. There is a little bit of autonomy in there to over-adjust and still find that we can true-up in a better space. That has been good for us, but if you let that run away from you, then you start to get in trouble.
We have not seen any cost-efficiency. We have seen our usage and needs grow, so we have seen Splunk go up in cost for us. We have not quite realized any efficiencies yet. It is also indicative of our maturity model.
What's my experience with pricing, setup cost, and licensing?
The licensing is good, but the pricing absolutely needs some work. It is very high. One thing that they put in a contract, but they do not emphasize it enough is true-ups on usage based on the quarterly consumption. They do not follow that methodology. They let a customer use, use, and use, and then at some point, a true-up occurs, and it is a large cost. There is an opportunity to do a quarterly track type of true-ups as per the agreements out there. That would put them in a position where customers are able to plan on, forecast around, and work through volume adjustments that may occur in their environment.
The other place where Splunk could spend time is the scale-up and scale-down model. Scale-up is easy where you get more business, and it is easy to add more capacity, whether it is storage or SVUs, but when you need to scale down because of a change in a business, it does put customers in a position where they are locked in, and there is no way to maneuver around that.
Which other solutions did I evaluate?
We do an evaluation annually. It is important for us to do a market comparison and make sure we are looking at options in our work. What makes Splunk Enterprise Security competitive is the variabilities that they bring to the table for the overall solution. It has things like APIs that you can tie into. There is also the bonus functionality of being able to do analytics there. User behavior analytics is important for us.
What other advice do I have?
I would rate Splunk Enterprise Security an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SOAR Developer at a media company with 10,001+ employees
Reduces time to detect, improves uptime, and handles correlation search well
Pros and Cons
- "The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well."
- "Some of the search functions can be better. There has been a lot of talk at the conference about the update of SPL before each iteration. That will be a lot of help."
What is our primary use case?
We use it mostly to generate notables, and then we can use other tools, such as ticketing systems or other SOAR platforms, to investigate.
How has it helped my organization?
I was not around before we had Splunk Enterprise Security in our organization, so I do not know about the before and after, but I can tell it would be very painful to not have it.
It is pretty easy to monitor multiple cloud environments. All the logs from our cloud environments go to Splunk, and then we can search everything at once. It is pretty helpful.
Splunk Enterprise Security has end-to-end visibility into our cloud-native environments. It is pretty important. Especially if you use it as your single source of truth, it is pretty invaluable that you have everything in there.
It has reduced our mean time to detect, so inadvertently, it has also reduced our mean time to resolve. However, I do not have the metrics.
Splunk Enterprise Security has definitely improved our organization’s business resilience. There are a lot of logs that help with monitoring and alerting and keeping the business up.
It can help to predict, identify, and solve problems in real time. We do have some health alerts, and if they kick off, we might be able to fix something before it is really broken. In that sense, it is good.
Splunk Enterprise Security has been pretty good in terms of providing business resilience by empowering our staff. Most of our users are security-focused, but having everybody with the ability to write their own searches or build upon what we already have for detection of the future things is pretty helpful.
What is most valuable?
The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well.
What needs improvement?
Some of the search functions can be better. There has been a lot of talk at the conference about the update of SPL before each iteration. That will be a lot of help.
For how long have I used the solution?
I have been using Splunk Enterprise Security for about two years.
What do I think about the stability of the solution?
It is pretty stable. We have not had any instances where Splunk just completely died. Its stability is good.
What do I think about the scalability of the solution?
It seems pretty scalable, especially considering how much data we ingest. It is a good tool.
How are customer service and support?
I have not interacted with them recently, but they are pretty good when I do need something from Splunk. I would rate them a ten out of ten. I have not had any issues with their support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were probably using Elasticsearch.
How was the initial setup?
It was already implemented when I got here.
What was our ROI?
We have probably seen an ROI. We are in the security space, and there has definitely been improvement in uptime and the mean time to detect and respond to security alerts.
Its time to value is pretty immediate. The more logs and the more standardization that we get into Splunk, the quicker that comes.
What's my experience with pricing, setup cost, and licensing?
Most people share the same thought that the ingestion rates can get pretty pricey. There is a lot of work we do to curate the data that we send to Splunk so that it is not too noisy or too expensive.
What other advice do I have?
Overall, I would rate Splunk Enterprise Security an eight out of ten. There are some cool things. A lot of the talks at this Splunk conference have touched on some of the gaps that Splunk is working to close, but it is a very solid tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Insider Thread Consultant at a manufacturing company with 10,001+ employees
A reliable and stable solution that helps detect internal threats and improves business resilience
Pros and Cons
- "The search lookups are useful."
- "The product must improve insider threat detection."
What is our primary use case?
My use cases are very limited. I use the product mostly to detect internal threats like data exfiltration.
What is most valuable?
I am a basic user. The search lookups are useful.
What needs improvement?
The product must improve insider threat detection. Almost everything is outside in, but not inside out.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is very reliable. I like its stability. It always works.
What do I think about the scalability of the solution?
Sometimes, it takes time when we need additional information or something extra. However, the tool’s able to do it.
How are customer service and support?
I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very basic. The expert is great. He’s always able to help me and guide me.
How would you rate customer service and support?
Positive
What was our ROI?
We do see a return on investment. The product saves us time by automating reports and helping us see data.
What other advice do I have?
The solution helps reduce our mean time to resolve. It’s great to automate some tasks. I believe Splunk has helped improve our organization’s business resilience. We have become stronger in insider threats by just stopping things, being able to show what is leaving, and taking action on it. It's very useful when I try to identify events.
When I started working in my organization, they were using Splunk. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at a government with 10,001+ employees
We can create notable events and look at the data faster, but Dashboard Studio needs to mature a bit
Pros and Cons
- "From the class that I took this week, being able to create notable events from whatever you find in the data set is pretty useful."
- "We are waiting for Dashboard Studio to mature a little bit more. There are some things that we are using with Classic Dashboards which have not yet made it to Dashboard Studio. We are waiting for that."
What is our primary use case?
We use it for a lot of compliance work and incident reviews. We are also using it for remediation and tracking assets.
How has it helped my organization?
We use Splunk not just for security, but we also collect a lot of data from our operational equipment. We are using it a lot for troubleshooting and trending and even for command and control.
It has reduced our mean time to resolve some of the things. We are able to look at the data a lot faster and see what is going on. For some of our use cases, our NOC controllers or our operators are looking at the Splunk dashboard a lot. It is a part of their main job. In one specific use case, we used to take a couple of weeks to do certain maintenance. With Splunk and having the data, we were able to reduce that to just a few hours.
It has helped improve our organization's business resilience. We are able to have the data collected in one spot, see it, and get some insights from it. That has helped a lot.
It has definitely given our technical workforce tools to help with their jobs for troubleshooting and things like that.
What is most valuable?
From the class that I took this week, being able to create notable events from whatever you find in the data set is pretty useful.
What needs improvement?
We are waiting for Dashboard Studio to mature a little bit more. There are some things that we are using with Classic Dashboards which have not yet made it to Dashboard Studio. We are waiting for that.
It seems to be limited in terms of predictive features. I took up machine learning a couple of years ago. It seems to have some capabilities there, but I do not have specific things for it right now.
For how long have I used the solution?
In our organization, we have had it for over five years, but my personal experience with it is very limited.
What do I think about the stability of the solution?
It has been working for us so far.
What do I think about the scalability of the solution?
We have been able to scale as needed.
How are customer service and support?
I have not contacted their support directly because we have folks who are pretty knowledgeable. I go to them, and then they go to their support if needed. As far as I could tell, their support has been okay. I have not heard of any issues.
Which solution did I use previously and why did I switch?
We did not have a similar product. Splunk came as a security product, and we have evolved it into doing operational work.
What about the implementation team?
We have folks who do the deployment. I am more on the interface side.
What was our ROI?
We would have seen an ROI. We are using it for a lot of our operational work and other things as well that are not related to what we are doing on a daily basis. We are looking at logs and other things that our executives are looking for.
Its time to value was within a year or so. There are a lot more things that we could do with Splunk, and that is why we ended up adding some stuff to it to fit our needs.
It is hard to tell whether we had any cost efficiencies because we did not have something like this before. Of course, we have Splunk now.
What's my experience with pricing, setup cost, and licensing?
As a team, we prefer the old pricing model with a perpetual license. We are still evaluating the whole subscription-based model.
Which other solutions did I evaluate?
We did not evaluate other solutions. Splunk came in with the modernization effort that we were going through, so it just came with the system.
What other advice do I have?
We are pretty happy with it. I would rate Splunk Enterprise Security a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director of IT at a pharma/biotech company with 51-200 employees
Provides risk scores and end-to-end visibility
Pros and Cons
- "It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk."
- "The pricing can be better."
What is our primary use case?
Splunk Enterprise Security provides more visibility into endpoints in our environment.
How has it helped my organization?
We only monitor AWS, but we also have SaaS services that are in our own clouds. So far, it is easy to monitor our cloud environment with this solution. As long as we ingest our data correctly and tune it, it will read it. It is very easy to use.
It provides end-to-end visibility into our cloud-native environment. This is critical for us because we are always one step away from a security incident, which could impact the company and cost a lot of money. That is our main point of focus.
What is most valuable?
It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk.
What needs improvement?
The pricing can be better.
For how long have I used the solution?
We have been evaluating Splunk Enterprise Security for the last eight months.
What do I think about the stability of the solution?
I cannot say anything about stability, but I am assuming it would be the same as Splunk. It is an app. It is going to work.
How are customer service and support?
The technical support is above average, but they do not go into the details, so we have a contract with a third party to help us.
There might be more Splunk support tiers, but we are working with SP6. They will get their hands directly onto our Splunk environment, whereas Splunk support does not do that. Maybe there is a different tier that does that, but we do not have that. It is more of an email dialogue. They are not going to VPN into our environment. SP6 is more hands-on. I would rate SP6 a nine out of ten.
Which solution did I use previously and why did I switch?
We did not use a similar solution. We have Carbon Black for endpoints, but this is going to be a lot bigger than that.
How was the initial setup?
We are still evaluating it. We have not deployed it yet, but I was involved with the deployment of Splunk.
It was very easy to set it up for evaluation. It is just an installer file. It is an add-on app for Splunk, and if you know how to install Splunk and add-ons, it is easy.
What's my experience with pricing, setup cost, and licensing?
I am fine with the licensing, but in terms of the cost, it is expensive for the data that we have. We have an open discussion with our account rep about this.
Which other solutions did I evaluate?
We are not evaluating any solutions because we already have Splunk, and we do not want to leave Splunk. I like it, so it is just a matter of making the commitment.
What other advice do I have?
The value that I get from attending Splunk Conferences is going to sessions and learning about what other people are doing and use cases that I have not really thought of. Also, I am able to talk directly to people about questions I have regarding our Splunk instances, and I can get some answers right away. It is very good to know what people are doing because sometimes we do something one way, but we do not know if we are doing it the right way. Here, we can get validation, or realize that we are doing it wrong and make the necessary changes. That is very valuable.
I would rate Splunk Enterprise Security a ten out of ten. Most customers at the conference have already implemented it, except for our company. It is a critical foundation app that allows you to explore other apps that Splunk is grading, and it works.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Regional Channel Manager at a tech services company with 51-200 employees
Drastically reduces time spent by analysts on false positives, and AI-based detection identifies real-time anomalies
Pros and Cons
- "The dashboard and reporting are very good... It provides very good visibility in a hybrid cloud environment, and you can build custom utilization APIs using Splunk."
- "While there aren't any major areas where the solution has to be improved, there are certain integrations that are still not available. I would specifically like to see legacy applications integrated."
What is our primary use case?
The use cases are mainly around monitoring for our clients' security operation centers and correlation of events and analytics for incidents that have been identified.
How has it helped my organization?
It has really improved things for our clients by reducing false positives. Most of the time, analysts end up wasting their time with false incidents, and that has been drastically reduced by Splunk.
It also definitely helps speed up your security investigations.
What is most valuable?
The dashboard and reporting are very good. Our clients monitor multiple cloud environments and Splunk helps because, in general, monitoring multiple cloud environments is definitely difficult and very complex. It provides very good visibility in a hybrid cloud environment, and you can build custom utilization APIs using Splunk.
The solution is also very good in its threat-hunting capabilities and anomaly detection. It uses an AI-based detection system to identify real-time anomalies and provides complete visibility into the network.
And you can feed multiple threat sources into Splunk and the Threat Intelligence Management feature gives you information about current or potential attacks. It provides complete security support in the threat intelligence space. It helps your administrator to correlate indicators of compromise from threat intelligence databases and feeds.
Also, the Splunk Mission Control feature, which is mainly for Splunk Enterprise Security cloud users, provides a unified and simplified security operations experience for SOC analysts.
We also use the solution's Threat Topology and MITRE ATT&CK framework feature. That's something you need for cyber breaches to contain a threat. This feature comes into play when you need to mitigate an incident in your environment.
What needs improvement?
While there aren't any major areas where the solution has to be improved, there are certain integrations that are still not available. I would specifically like to see legacy applications integrated. Splunk has integrations with AWS, Azure, and other cloud providers, but when it comes to legacy applications, it is difficult to do a Splunk integration.
For how long have I used the solution?
We have been working with Splunk Enterprise Security for one and a half years.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
It is very highly scalable.
How are customer service and support?
The technical support is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used IBM Security QRadar. The main reason for switching is that Splunk has the scalability to handle bigger enterprise logs. Log management is the biggest issue in any SIEM. Splunk is able to rapidly grow its capacity.
How was the initial setup?
Our clients' implementations are mostly on-prem and in the cloud.
What's my experience with pricing, setup cost, and licensing?
Splunk is definitely not a cheap solution. It is an expensive product.
If a customer is evaluating SIEM solutions and is considering cheaper products, it depends on the customer's budget and use cases. For a large, enterprise customer with critical infrastructure that needs to be monitored 24/7, obviously, the cheaper solutions may not have the capacity to handle the huge volume of data. Splunk has the SIEM and the scalability as well as visibility features. When you want to monitor your applications and how they are performing, that is where Splunk is very strong.
What other advice do I have?
In terms of maintenance of Splunk, you need to have an IT administrator monitoring it at all times.
When it comes to a large, enterprise customer's critical infrastructure, Splunk is one of the best solutions to use in a security operations center. It has multiple advantages, such as the dashboard that provides complete visibility, and a threat detection system with very advanced features. It is very valuable for any company that wants a good protection system.
You should definitely consider Splunk as one of your options for your SOC.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: December 2025
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Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros
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