We compared Graylog and Splunk Enterprise Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Room for Improvement: Graylog could benefit from additional customization options and an improved rule-creation process. Splunk users recommended improvements in AI capabilities, user-friendliness, and analytics.
Service and Support: Graylog's customer service is generally well-regarded, with reviewers noting effective solutions and satisfactory experiences. While response times may differ, Graylog's support is considered superior compared to that of other products. While some users found Splunk support to be responsive and helpful, others reported slow response times and a lack of expertise. While some users found Splunk support to be responsive and helpful, others reported slow response times and a lack of expertise.
Ease of Deployment: Some Graylog users said the setup was easy. Other reviewers faced challenges, but these were easily resolved with help from the vendor’s support staff. Graylog is easier to set up in smaller environments, but it could get complicated in large clusters. Some users thought Splunk Enterprise Security was easy to deploy, while others found it challenging and needed assistance from Splunk engineers or third-party integrators.
Pricing: Graylog offers an enterprise edition and an open-source option with a daily capacity restriction. Some users said that data costs can be expensive. Some users consider Splunk Enterprise Security to be expensive, but others said the price is reasonable. A few users expressed concerns about the cost of scaling up the solution and managing large volumes of data.
ROI: Graylog can offer some cost savings. The precise ROI may vary depending on the organization’s size and use case. Users said that it’s challenging to calculate an ROI for Splunk Enterprise Security, and the return varies depending on individual circumstances. While some users have observed a substantial ROI, others have not actively explored or been engaged in ROI conversations.
"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
"Message forwarding through the in-built module."
"The build is stable and requires little maintenance, even compared to some extremely expensive products."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"The solution's most valuable feature is its new interface."
"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."
"Splunk setup is easy and straightforward. "
"It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk."
"The solution's newly developed dashboard is pretty amazing."
"The best part of Splunk Enterprise Security is its customizable settings."
"The most valuable feature is the custom dashboard feature."
"The initial setup isn't overly complex."
"Exporting is a good feature. It helps me out when I have to do reports. I do a lot of exporting and crunching of the numbers. Dashboards are okay for showing to the leadership, but for doing statistics and updating tickets, the export feature is very beneficial for me."
"Splunk has helped improve our company's resilience level."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"Dashboards, stream alerts and parsing could be improved."
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"Graylog can improve the index rotation as it's quite a complex solution."
"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."
"The solution could use a different licensing model."
"Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."
"The documentation is in definite need of improvement."
"You do need a lot of training and certification with this product."
"Enterprise security: Splunk must work on clarifying the solution to customers and explain how to gain more from it."
"It can be tough to get a hold of somebody in technical support depending on the complexity of the issue."
"There is a definite learning curve to starting out."
"We will receive alerts only for the administrators and deployment servers, but not for all servers."
Graylog is ranked 11th in Log Management with 18 reviews while Splunk Enterprise Security is ranked 1st in Log Management with 240 reviews. Graylog is rated 8.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Fortinet FortiAnalyzer and Elastic Security, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our Graylog vs. Splunk Enterprise Security report.
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