New Relic vs Splunk Enterprise Security comparison

New Relic and Splunk are both solutions in the IT Operations Analytics category. New Relic is ranked #2 with an average rating of 8.1, while Splunk is ranked #1 with an average rating of 8.4. New Relic holds a 16.3% mindshare in IOA, compared to Splunk’s 30.2% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 93% of Splunk users who would recommend it.

New Relic

Read 157 New Relic reviews

1,185 Views
961 Comparison Views

94% willing to recommend

Splunk Enterprise Security

Read 301 Splunk Enterprise Security reviews

2,595 Views
2,060 Comparison Views

93% willing to recommend

New Relic

Splunk Enterprise Security

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 29, 2024

Splunk Enterprise Security and New Relic compete in the cybersecurity and application performance monitoring markets respectively. While Splunk Enterprise Security excels with its comprehensive threat detection and cybersecurity features, New Relic is preferred for its user-friendliness and quick insights in application performance monitoring.

Features: Users value Splunk Enterprise Security for its robust threat intelligence, correlation searches, and data model acceleration. New Relic is praised for its full-stack observability, real-time dashboards, and anomaly detection.

Room for Improvement: For Splunk Enterprise Security, users suggest enhancement in data integration, user customization, and more streamlined workflows. New Relic users recommend better alerting capabilities, lower overhead on monitoring, and improved integration with third-party tools.

Ease of Deployment and Customer Service: Users report that Splunk Enterprise Security's deployment can be complex and time-consuming, requiring significant expertise. Customer service is regarded as efficient but sometimes slow due to the complex queries it handles. New Relic’s deployment is noted for being faster and simpler, with customer service highly rated for responsiveness and helpfulness in resolving issues promptly.

Pricing and ROI: Splunk Enterprise Security is often viewed as expensive with high initial setup costs but provides good long-term ROI due to its robust features. New Relic offers a more flexible pricing model, perceived as cost-effective, with quicker ROI due to its ease of use and rapid deployment.

To learn more, read our detailed New Relic vs. Splunk Enterprise Security Report (Updated: October 2024).

Buyer's Guide

New Relic vs. Splunk Enterprise Security

October 2024

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Categories and Ranking

New Relic

Ranking in IT Operations Analytics

2nd

Average Rating

8.4

Number of Reviews

157

Ranking in other categories

Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (6th), IT Infrastructure Monitoring (5th), Mobile APM (2nd), Cloud Monitoring Software (4th), AIOps (3rd)

Splunk Enterprise Security

Ranking in IT Operations Analytics

1st

Average Rating

8.4

Number of Reviews

301

Ranking in other categories

Log Management (1st), Security Information and Event Management (SIEM) (1st)

Mindshare comparison

As of November 2024, in the IT Operations Analytics category, the mindshare of New Relic is 16.3%, up from 14.8% compared to the previous year. The mindshare of Splunk Enterprise Security is 30.2%, down from 36.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Dec 22, 2022

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Avinash Gopu.

Associate VP & Cyber Security Specialist at US Bank

Feb 1, 2024

Offers good visibility into multiple environments, significantly reduces our alert volume, and speeds up our security investigations

There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices. This is because Splunk relies on agents, which cannot access certain workstations. In these cases, we have to rely on application data. For example, with mainframes, manual reports are generated and sent to Splunk, limiting visibility to what's manually reported. This lack of automation for specific platforms needs improvement from Splunk. Additionally, API access is limited for other applications that rely on API calls and requests. This requires heavy customization on Splunk's end. These are the main challenges we've encountered. Monitoring multiple cloud platforms, like Azure, GCP, and AWS, with Splunk Enterprise Security presents some challenges. While Splunk provides different connectors for each provider, consolidating data from two domains across distinct cloud environments can be complex. However, leveraging pre-built templates and Splunk's data collation capabilities can help overcome these hurdles. Despite initial difficulties, I believe Splunk can effectively address this task, earning it an eight out of ten rating for its multi-cloud monitoring capabilities. While Splunk Enterprise Security offers insider threat detection capabilities, its effectiveness could be enhanced by integrating with additional tools, such as endpoint security solutions. This integrated approach is particularly crucial for financial institutions, which often require dedicated endpoint security teams. While using multiple tools is valuable, further improvements within Splunk itself are also necessary. Considering both external integration and internal development, I would rate its current insider threat detection capabilities as three out of ten. Threat detection is where Splunk falls behind. While it offers tools, other use cases require additional work. PAM is an enterprise tool that centralizes information about users, servers, and everything else. It needs real-time monitoring, which I haven't seen in any of the companies I've worked for. They only rely on Splunk for alerting, but real-time monitoring should be handled by the endpoint security team's tools. This means there's no detection or analysis at the machine or endpoint level. Additionally, threat analysis reporting is also absent.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows the restriction of privileges and control of users."

"It is stable and scalable."

"New Relic has helped us in terms of the optimizing our print and loading times."

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"One of the most outstanding features of any APM tool is the anomaly detection part."

"The product's initial setup phase was very easy."

More New Relic pros

"What I really like is that even if you have already collected the data, you can extract fields and can build searches."

"We have a one stop dashboard for health of some of our services where you can click in and it takes you to other dashboards that have custom near real-time metrics that show the application's health."

"Splunk Enterprise Security's value lies in its ability to collect and analyze security logs, providing insightful dashboards."

"Search language is easy to understand and teach to new users."

"The scalability is good."

"The scalability of the solution is amazing because it can collect a lot of data and you can have your own structure to monitor this data."

"Without Splunk Enterprise Security, it would be difficult for us to manage and prioritize alerts. There's a potential to lose track of important notifications, and it's essential to our security that we do not miss anything. Splunk has improved our investigations because the reporting and dashboarding make things so much easier. We can provide weekly or monthly reports. I also like Splunk's ability to integrate."

"Splunk works based on parsing log files."

More Splunk Enterprise Security pros

Cons

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"The browser isn't exactly reliable."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."

"It would help customers if there were an on-premises version available."

"The price needs improvement."

More New Relic cons

"It is a hugely complicated product."

"Splunk could add more ways to manage archiving and storage. There isn't a web interface. You can do this on the SaaS version, but the on-premise platform doesn't have this option. It has other things but no option for remote NAS. I would like to have a personal web interface where I can specify how long logs should be stored. To have this readily available on the web, you need to adjust some settings on the backend. That is tricky."

"The product's price may be an area of concern where improvements are required."

"I'd love to see more integrations, which is one of the primary points of the key node with Splunk Enterprise Security."

"I do not have any pain points for Splunk Enterprise Security. I am still trying to learn it, but there can be more information on the education side for Splunk Enterprise Security. It would be nice if the certification path was more specific to what I use instead of being so broad."

"Splunk ES could have more pre-built integrations and rules. The detection is fairly accurate, but it depends on the rules you create. Splunk's out-of-the-box configuration isn't that useful."

"The glass table feature does not perform as expected."

"The UI could be better. This is applicable to Splunk in general. I know that a lot of people who get their hands on Splunk are hesitant to use it just because they find it overwhelming. There are a lot of options."

More Splunk Enterprise Security cons

Pricing and Cost Advice

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"Cost is significant with a lot of extras."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"The price depends on how many agents you want."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"The solution is cheap, but prices can go up when users grow."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

More New Relic pricing and cost advice

"We had a yearly subscription."

"The pricing seems good relative to the other vendors that we have had here. However, they need to find ways to be more flexible with the licensing and be able to deal with situations where we start generating more logs. Maybe having some controls in the Splunk interface to turn it off, so we don't have to change anything in our application."

"Splunk is expensive based on our current requirements, but it's obviously worth what we pay."

"The licensing is good, but the pricing absolutely needs some work. It is very high."

"Setup cost is cheap: It is free, it is user-friendly, and it is fast."

"It is expensive. That is why many customers have moved to IBM QRadar. The price is definitely a challenge for customers."

"Splunk is not free."

"Splunk Enterprise Security's pricing is competitive."

More Splunk Enterprise Security pricing and cost advice

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Feb 26, 2015

HP ArcSight vs. IBM QRadar vs. McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm

We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…

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Top Industries

By visitors reading reviews

Educational Organization

45%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

14%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...

See all answers

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What is a better choice, Splunk or Azure Sentinel?

It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...

See all answers

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

See all answers

Comparisons

Dynatrace vs New Relic

Compared 13% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 10% of the time

Grafana vs New Relic

Compared 7% of the time

Zabbix vs New Relic

Compared 2% of the time

More New Relic Competitors

Wazuh vs Splunk Enterprise Security

Compared 11% of the time

IBM Security QRadar vs Splunk Enterprise Security

Compared 9% of the time

Dynatrace vs Splunk Enterprise Security

Compared 8% of the time

Datadog vs Splunk Enterprise Security

Compared 4% of the time

ArcSight Logger vs Splunk Enterprise Security

Compared 2% of the time

More Splunk Enterprise Security Competitors

Product Reports

Buyer's Guide

New Relic

November 2024

Download New Relic product report

Buyer's Guide

Splunk Enterprise Security

October 2024

Download Splunk Enterprise Security product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

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New Relic

Splunk

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Splunk Enterprise Security is widely used for security operations, including threat detection, incident response, and log monitoring. It centralizes log management, offers security analytics, and ensures compliance, enhancing the overall security posture of organizations.

Companies leverage Splunk Enterprise Security to monitor endpoints, networks, and users, detecting anomalies, brute force attacks, and unauthorized access. They use it for fraud detection, machine learning, and real-time alerts within their SOCs. The platform enhances visibility and correlates data from multiple sources to identify security threats efficiently. Key features include comprehensive dashboards, excellent reporting capabilities, robust log aggregation, and flexible data ingestion. Users appreciate its SIEM capabilities, threat intelligence, risk-based alerting, and correlation searches. Highly scalable and stable, it suits multi-cloud environments, reducing alert volumes and speeding up investigations.

What are the key features?

Comprehensive Dashboards: Provide a holistic view of security operations.
Flexible Data Ingestion: Supports various data sources for better analysis.
Robust Log Aggregation: Centralizes log management for easier monitoring.
Machine Learning Toolkit: Enhances threat detection and prediction capabilities.
SIEM Capabilities: Integrates security information and event management.
Threat Intelligence: Utilizes external information to improve security measures.
Risk-Based Alerting: Prioritizes alerts based on the risk they pose.
Correlation Searches: Identifies and correlates security events effectively.

What benefits or ROI should users look for?

Enhanced Visibility: Improves monitoring across endpoints, networks, and users.
Faster Incident Response: Speeds up identification and resolution of security issues.
Reduced Alert Volumes: Lowers false positives and enhances signal-to-noise ratio.
Scalability: Adapts to growing and changing security needs.
Improved Security Operations: Integrates multiple security facets into one platform.

Splunk Enterprise Security is implemented across industries like finance, healthcare, and retail. Financial institutions use it for fraud detection and compliance, while healthcare organizations leverage its capabilities to safeguard patient data. Retailers deploy it to protect customer information and ensure secure transactions.

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Buyer's Guide

New Relic vs. Splunk Enterprise Security

October 2024

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