We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"Server uptime is its most valuable feature."
"The versatility of the solution is its most valuable feature."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"It has given us better insight into the performance of the system."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"It is user-friendly. It is more effective than other solutions. The support and help for troubleshooting and the documentation from Splunk make it very effective."
"We can quickly search for almost anything across many log sources in seconds."
"Splunk Enterprise Security comes with 300 pre-deployed use cases that can be easily customized to meet the specific needs of our organization, without the need to purchase additional tools."
"The most valuable aspect of the solution is the dashboard. It's very intuitive."
"Speeds up root cause analysis and can help identify issues that your organization never realized were occurring."
"Its usability is the best part. It is easy for our developers to use if they want to search their logs, etc."
"Splunk Enterprise Security is a standard solution providing good customer service and partnership."
"Our clients are easily able to modify and evolve their implementations."
"The solution should include more detailed reports for SQL database requests."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The scalability can be improved."
"The customization of the start and end time is kind of cool."
"The solution only supports the cloud platform and not on-premises."
"It would help customers if there were an on-premises version available."
"Some of the queries are difficult to run and have room for improvement."
"Splunk Enterprise Security has not helped reduce our alert volume."
"On-premises scaling of the solution is a bit more limited than it is on the cloud."
"While Splunk Enterprise Security offers valuable features, its cost is high and could be more competitive."
"Cybersecurity and infrastructure monitoring have room for improvement."
"It takes time to train people."
"I would like to see future development in terms of ML (Machine Learning)."
"Certain sections of the developer documentation could use some updating and clarification."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
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