Splunk Infrastructure Monitoring Reviews

We primarily use the solution in order to monitor the servers as well as the VM infrastructure.

We are now able to monitor our infrastructure and get the information in real-time should anything happen. In terms of the hard drive hitting the threshold, then we'll get notified and the technician can attend to it. It reduces the time to attend to the incidents and allows you to be aware of our infrastructure as the status of our infrastructure is visible via dashboards.

The monitoring and the reporting tools are great. It can monitor, get the data, and then report on the data. 

You have the dashboard to see your different items. You create the dashboard to see if there was any incident as well; it creates incident reports for you. For example, if the hard drive goes beyond a certain limit, you can get notified. You can look at your CPU utilization or memory as well. You can set thresholds and monitor for all different types of information.

The solution is stable and reliable.

Technical support is helpful. 

We have witnessed an ROI while using it. 

Overall, I cannot think of any features that are missing.

The deployment can be quite complex. 

I've been using the solution for two years now. 

The solution is stable and reliable. There are no bugs or glitches. it doesn't crash or freeze. 

We have about 100 people on the solution. Some of them don't use the solution directly, however, they benefit from the solution.

Technical support is fairly good. We are satisfied with their assistance. 

I used other solutions before, which were LiveAction, and Cisco Prime. They were used to monitor.

Currently, I'm using PRTG for network monitoring, to monitor the network devices. With Splunk, we monitor servers, and with PRTG, we monitor the network devices such as routers, IPs, and switches.

The initial setup is very straightforward. That said, the configuration and all those things you need to do to make it work according to what you want, you need to deploy some apps, and some that part is what is not straightforward about the setup.

The deployment took about three months.

There are three of us that handle deployment or maintenance. 

We are an integrator team; we actually had help from Splunk themselves to implement the solution.

We have seen an ROI.

It's affordable when you compare it to HPSA - the HP Server Administration.

You get the things according to your data - the data that you need to report on. The capacity of the data that you need to report on. Right now, it's set to 100GBs. We've got the license for 100GBs.

There are different companies or customers that we support within the company. Whichever product they have that's what we go with. For example, we might use AlgoSec, Cisco Prime, or LiveAction as the customer that was using it. We don't evaluate other solutions, we use what is already there.

I did not handle the choice of Splunk. I got into the stage where the system or the application was already implemented. I did not participate in the stage where we had to choose which solution to pick or how to implement it.

We partner with Splunk. We use the product to deliver it to our customers. We're an integrator. We're just using the product to service our customers.

I'd advise new users that it is a very good product, however, you need to have some knowledge and do some training on the product in order to gather knowledge so that you can understand and implement it effectively. 

I'd rate the solution a nine out of ten.

Primarily, our organization uses the solution to implement proper infrastructure in our campus environment.

The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use.

The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users. Also, the price of the license for the solution could be a bit better.

I have been using Splunk Infrastructure Monitoring for ten years. Also, I am using the solution's latest version.

It is a pretty stable product. Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a seven out of ten. Around fifty to a hundred people are working on the solution. Also, the solution is extensively used in my organization. Currently, our company has no plans to increase the number of users using the solution.

The solution's initial setup process was straightforward. It took our company a week to complete the deployment process.

I implemented the solution in our organization.

I have seen an ROI using the solution in my company, especially in terms of increased visibility and productivity. Also, there is a commercial cost with increased visibility.

The solution's pricing is competitive. There is a need to make yearly payments for the licensing part. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper.

I would tell those planning to use the solution that they probably need to consider setting it up in a lab before deploying it.

Overall, I rate the solution a seven out of ten.

My customers used the solution for application performance in uptime and networking.

Splunk Infrastructure Monitoring has helped our customer's organization by making troubleshooting easier. The solution helped them have a centralized place where they could dig in across multiple other tools and consolidate all the information in one place.

Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure. They could quickly start identifying where the problems were coming from. If something was going sideways, they could more easily target the specific pathways.

One of our customers was on-premises. The other was a hybrid with on-premises and private cloud.

I was on a team helping them build a brand new tool, which was instantaneous. Another team got it a while ago, and they weren't sure what to do with it. So, we came in and helped them over a six-week engagement. We pivoted them from not feeling like they were getting all that much value to getting good value. It was more of a learning curve situation.

Splunk's unified platform has helped our customers consolidate networking, security, and IT observability tools. I was on the team of a company that was helping build a brand-new monitoring solution. They had probably a dozen separate stand-alone silo tools that could not talk to each other.

Instead of logging on to 12 different places to check each tool individually, Splunk Infrastructure Monitoring helped consolidate everything into a single location for viewing. We didn't get them to the point where they were ready to fully decommission the other systems.

They were going to decommission 12 systems on the six-month game plan. By now, they would have realized the cost savings. It would have been a multimillion-dollar savings for them.

Our customer, with 12 separate systems, was all on-premises. Part of our other customer's footprint was in AWS. It was incredibly easy for our customers to monitor multiple cloud environments using Splunk Infrastructure Monitoring. It was a combination of cloud and on-premises for our customer.

The solution provided them with a single pane of glass where they didn't have to log into multiple places and see everything in a single location. You can develop dashboards that give you cross-platform visibility, which is a huge win.

A wide variety of logging makes log onboarding difficult. Over the years, Splunk has done various things to make it easier, so I want to give them props for that. However, the reality is that every vendor has its own logging format. Some vendors have multiple log formats because they change their own products over time.

They have different log formats for different products in their own suites, and no industry standard makes it chaotic. Splunk is probably the best product out there in terms of how they handle it, but it's not perfect yet. They need to keep pushing that cutting edge and trying to improve it. I have no idea how they could do that because they're trying to wrangle chaos, and it's hard.

I have been using Splunk Infrastructure Monitoring for two years.

I think Splunk Infrastructure Monitoring is a solid product from an infrastructure perspective. I haven't seen any bugs in the tool. Like many things with Splunk, everybody knows there will be patches when there's a core upgrade. However, that's more with Splunk Core and not specifically the Splunk Infrastructure Monitoring part.

The solution's scalability is wonderful. I've worked with customers as small as 25 gigs a day, which is tiny, all the way up to close to a petabyte a day. You have to make sure you scale the tool intelligently, but it's more of a budgetary constraint than a technical one. The solution handles the big ones beautifully if you have the budget to have the needed hardware.

Splunk's technical support has significantly improved in the last year. The support went through a rough patch about a year and a half ago. I had to coerce customers to use it because it was really bad there for a while. Splunk's support has vastly improved recently, and I hope it continues to improve.

Those people who changed the attitude, mindset, and processes need all the accolades because it's so much better than it was. Unfortunately, that does mean that it was really bad at one point.

Splunk's technical support still has some room for improvement in certain areas. Mostly, you can tell the more junior people who just read off of a script and really don't know where to go. I always introduce myself as a consultant to let the support person know that I have already done the basic introductory troubleshooting, and they can skip the first ten pages in their script.

Some frontline people in Splunks' support team are wonderful and clearly have more experience. However, it is still obvious that they occasionally bring in somebody brand new who's a little lost.

I rate the technical support seven and a half to eight out of ten.

Positive

I've worked with Core Splunk as a consultant for seven years and was a customer for seven years before that. So I've seen it all: the good, the bad, the ugly, and everything in between. Usually, the actual building of Splunk is super easy because I've done it so many times. Every customer's environment is unique in terms of how to get the data.

It's more about navigating the local customer's politics and archaic technical debts. Somebody thought that a certain architecture was a good idea ten years ago, but today, that doesn't make any sense whatsoever. Wrangling customer chaos is hard, but the Splunk piece is usually easy.

There's always room for improvement, but Splunk Infrastructure Monitoring is a solid product overall. It definitely helps customers who have a lot of legacy systems that don't work well together.

Overall, I rate the solution an eight out of ten.

I use the solution in my company for our customers who use the tool for auditing and compliance in the area of DoD/AC. My company's customers have compliance controls, and STIG controls that they have to satisfy for their ETL processes.

The tool has helped our customer's organization in achieving compliance control. When our customer's organization has an inspection or when the DoD inspects their infrastructure, they can show their auditors that they are compliant. They can show the auditors the dashboards and verify that they are ingesting data from the sources and how all their hosts are being monitored. They can show everything to auditors, check the box, make sure that everything looks green, and then they continue to have authorization to operate.

The most valuable piece of Splunk Infrastructure Monitoring for our company's customers revolves around the data for everything. Everything produces data, and all the data can get ingested, whether it is Windows, RHEL, VMware products, Pure Storage products, or a custom product. Configuring data ingestion and performing everything in Splunk Infrastructure Monitoring is possible. At the same time, a lot of the other SIEM tools focus on a specific type of data. The benefit of Splunk Infrastructure Monitoring is that one can see all their data in one place.

There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud. In my company, we had a really good demo this morning on Keynote, which touches on the APM part, and it was super cool. There was also a demo on AI assistant, which was super cool. It is hard to increase the options for a particular customer when so much of the stuff is limited to the cloud, and there is so much focus on the cloud part.

I have been using Splunk Infrastructure Monitoring for three years for my customer, who has been using it for longer than when I started to use it.

The tool's stability is great.

The tool's scalability is great. My company just moved Splunk from VMs to containers for our customers, so I would say that we have put it on Kubernetes on Tanzu, which has been great for them.

Support is an area I have not really reached out to on behalf of our customers. I usually just go to Splunk Answers or rely on my colleagues to get what I need. My company has never opened a support ticket with Splunk for our customers.

I don't know what one of my company's customers had used before Splunk Infrastructure Monitoring. They may have used some other solutions, but I have been on contract with them for three years.

In terms of ROI, I can say that I have seen a decreased amount of time spent on our company's end validating data ingested from an auditing perspective, especially when we are talking about their authorization to operate. With the tool, it is much quicker to view all your data in one place than it is to go show an auditor 15 different data sources. You can show it all together to the auditor.

Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till now, I have been able to ask others to look at the value Splunk adds to the company, and I have been able to convince them that it is worth it, but that might not always be the case if licensing continues to be an issue, especially if costs continue the way they are and if other solutions offer more competitive pricing for similar results.

The tool is not used to monitor multiple cloud environments.

It is not important for our company that Splunk Infrastructure Monitoring provides end-to-end visibility into your cloud-native environment.

The tool has helped improve our organization's business resilience.

The tool does the job very well. It is easy for me to use, especially as a trained person in Splunk products. The tool also does the job very well. With the tool in place, I can get Windows or RHEL. I can do things like scripted input on a forwarder. Splunk Universal Forwarder are so much more than if I just use Syslog, for example, to just get data. I can do a lot more with Splunk than just ingesting data via something like Syslog.

I rate the tool an eight out of ten.

Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environments. It is very important for us.

Splunk Infrastructure Monitoring has helped reduce our mean time to resolve.

It is digitalized. It has been beneficial for our IT infrastructure.

The security could be better.

I have been using Splunk Infrastructure Monitoring for 11 years.

I usually use the community site. I find that helpful.

We did not use any other solution previously.

We set it up ourselves.

I would rate Splunk Infrastructure Monitoring a ten out of ten.

We use Splunk Infrastructure Monitoring because it is a durable solution for our environment.

Splunk Infrastructure Monitoring is easy to use.

The dashboards are good.

Splunk Infrastructure Monitoring has helped improve our operational performance and efficiency. 

Splunk Infrastructure Monitoring has helped reduce our MTTD by 90 percent.

Our MTTR is good thanks to Splunk Infrastructure Monitoring.

The most valuable feature is log reporting.

The price has room for improvement.

I have been using Splunk Infrastructure Monitoring for five years.

I would rate the stability of Splunk Infrastructure Monitoring ten out of ten.

Splunk Infrastructure Monitoring is scalable.

I have used the technical support a few times and they were good.

Positive

I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive.

I rate Splunk Infrastructure Monitoring ten out of ten.

Splunk Infrastructure Monitoring is a good service that provides visibility into our environment.

I recommend Splunk Infrastructure Monitoring to organizations for the logs that will help identify errors in their devices and assist them in resolving the issues.

One person is required to maintain Splunk Infrastructure Monitoring.

We primarily use the solution for event management. We have a baseline that we monitor, and if anything goes wrong, we manage it.

I haven't really used the solution too much, so I'm not sure if I can speak to the best features on the solution.

Without having used the solution too much, I don't really have any suggestions for feature improvement.

It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers.

The solution should provide for some entry-level training.

We have a customer working on the solution. I haven't used the solution that much myself.

I haven't seen any issues with stability, however, I don't use it too much, so I wouldn't be able to make a very good judgement on if it was extremely stable or not.

I've never been in touch with technical support. I don't know how reliable they are, and would not be able to rate them.

The initial setup was straightforward. We didn't find it to be too complex.

I was able to handle the implementation myself. I didn't need the assistance of an integrator or consultant.

I did compare a few other tools, however, we are using Splunk because that is what the customer preferred. They made the decision after I described this solution and a few other tools to them.

I would definitely recommend the solution. I'd rate it eight out of ten.

I don't believe we have a business relationship with Splunk, but we do have a large number of licenses with them.

We use this solution to examine the logs and consolidate and track incidents.

The most valuable feature in this solution is the log searching.

The search indexing is very fast.

Mainly I like the reporting in this solution.

The price of this solution is very high and can be improved.

This solution is difficult to configure and the instructions are complex.

This is a stable solution and we have had no issues.

This solution is being used every night.

The scalabililty is ok. If you want to scale then it's fine.

We have not contacted technical support.

I have used multiple solutions, and I find that searching the logs in this solution is very quick.

The initial setup of this solution is straightforward, without too much problem.

You have to take the training, otherwise, you are going to have trouble.

The deployment takes between two and three hours.

We received help from an integrator to help implement this solution.

One person is needed for deployment and maintenance.

We have seen ROI since implementing this solution. 

This is an expensive solution.

This is a very good product, but my advice is that you have to be trained in order to use it, otherwise you will be lost.

I would rate this solution an eight out of ten.