Symantec Siteminder Reviews

We use it for identity management, portability control, and single sign-on purposes. We also use it as part of our IT infrastructure to meet various requirements, such as multi-factor authentication and biometric features.

We can easily apply multi-factor authentication to our infrastructure through Siteminder, enabling us to cover web application authentication.

Siteminder allows us to manage identity and portability control efficiently. We can apply multi-factor authentication to our infrastructure, which helps cover web application authentication. Additionally, the integration with other security systems, such as Splunk and QRadar, enhances our security capabilities.

The maintenance cost has increased significantly, and we are concerned about this. We also need to consider the customization or development required for web authentication when using Active Directory.

We have been using Siteminder for seven years.

We have faced issues with support from the vendor, particularly since Broadcom has decreased their supporting group members, affecting our stability in getting good support.

We have concerns about our support from the vendor, especially since Broadcom's support team has downsized, affecting our ability to get satisfactory support.

Negative

The maintenance fee has increased, raising concerns about the overall cost to customers.

We are considering Active Directory and local solutions in Korea as alternatives.

I'd rate the solution two out of ten.