Symantec Siteminder Reviews

It is reliable.

I do not think there is anything to improve. It is a pretty complete product.

We are using it as we have implemented it. I have not seen anything that is missing.

No issues encountered.

No issues encountered.

The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect.

It was a long time ago, but we stopped using them because of it. It was very long time ago. It might be better now, but it used to not be so good. Now, we solve problems in another way.

We started to use the product before it was CA. It used to be another company's product. CA bought the company a couple of years ago. I do not remember who it was actually.

It provides good security as a single sign-on tool and is easy to integrate with various applications. Also, the admin UI it provides is very user-friendly.

It provides end users with SSO to our applications – they log in once and they can access all of our applications. It’s simpler, more secure, and involves less time for the end users, giving them a better experience with us.

I'd like to see authentication using biometrics. This would be a nice addition.

Although the policy server has sometimes spontaneously restarted, it’s mostly good.

It’s scalable; you can add new servers and away you go. If we add more users or more load, it’s easy to scale up.

They are very helpful – always there when we need them. We had a problem with their impersonation solution with our application. It was not working with the existing version, so we called them and they determined the right solution was to downgrade.

We also have support tickets for other CA products and they are very responsive – on time and are helpful.

It was already in production when I joined the company.

It provides a good UI for us, and it provides a good solution for our needs. As a standalone product, it's good.

You should understand the user setup, requirements, how you want to service the users, and their infrastructure. Based on this information, you can find the right solution.

I really like the robust functionality that this solution offers, such as federation, OAuth, security, and multi-tenancy, just to name a few.

It really helps us and, importantly, it's very easy to use.

In regards to our organization, it provides a level of security that allows us to get on with our work.

The initial setup was kind of cumbersome as the instructions were not great. They should really improve this.

It has had its moments, but we deal with them and it seems to be getting better.

Definitely scalable, no problem here.

Mixed, as there are different levels of expertise and so the quality of support not consistent.

Others in my company had done the due diligence because once you’re married to the product you cannot change. But I don’t think CA SSO is the best out there right now.

It was complex and not at all straightforward. They really need to work on this.

Just do your research. This is very important.