Try our new research platform with insights from 80,000+ expert users
TalkDesk Logo

TalkDesk Reviews

Vendor: TalkDesk
4.2 out of 5
281 followers
Start review

What is TalkDesk?

Get the report
Helped 848,989 peers since 2012

Featured TalkDesk reviews

TalkDesk mindshare

Product category:
As of April 2025, the mindshare of TalkDesk in the Contact Center Platforms category stands at 3.6%, up from 2.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center Platforms

PeerResearch reports based on TalkDesk reviews

TypeTitleDate
CategoryContact Center PlatformsApr 24, 2025Download
ProductReviews, tips, and advice from real usersApr 24, 2025Download
ComparisonTalkDesk vs Amazon ConnectApr 24, 2025Download
ComparisonTalkDesk vs Five9Apr 24, 2025Download
ComparisonTalkDesk vs Genesys Cloud CXApr 24, 2025Download
Suggested products
TitleRatingMindshareRecommending
Genesys Cloud CX4.422.3%100%12 interviewsAdd to research
Five94.315.6%100%24 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
19%
Retailer
13%
Energy/Utilities Company
11%
Non Profit
9%
Real Estate/Law Firm
6%
Comms Service Provider
6%
Healthcare Company
6%
Logistics Company
4%
Financial Services Firm
4%
Manufacturing Company
4%
Non Tech Company
4%
Media Company
2%
Consumer Goods Company
2%
Legal Firm
2%
Performing Arts
2%
Insurance Company
2%
Recreational Facilities/Services Company
2%
Analyst Firm
2%
Government
2%

Compare TalkDesk with alternative products

Learn more about TalkDesk

TalkDesk customers

Related questions