We install the software for our customers for purposes of controlling their businesses and resolving technical issues. We use it on particular devices and locations, so that our customers may be parties to the content of our discussions.
The location markings can appear incorrectly. If the customer shows his location on camera, on our machinery, but then moves it to another location and, subsequently, back to the original one, the location markings will appear incorrectly. We are talking about the augmented reality features.
While I recommend the solution, the customer may face difficulties with screen sharing, such as occurs with our customers when it comes to working in an infrastructured area like a factory. We regularly get confused, as we also provide remote technical support.
The initial setup is complex.
