We performed a comparison between TeamViewer and TeamViewer Pilot based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"It is quite simple to set up."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The product is easy to install."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The document control is quite good."
"It becomes complicated to switch from one monitor to another for different windows."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"The product can sometimes crash."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The security could improve in TeamViewer."
"The location markings can appear incorrectly."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
Earn 20 points
TeamViewer is ranked 1st in Remote Access with 85 reviews while TeamViewer Pilot is ranked 29th in Remote Access. TeamViewer is rated 8.6, while TeamViewer Pilot is rated 8.0. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of TeamViewer Pilot writes "Good tech support ". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support, whereas TeamViewer Pilot is most compared with TeamViewer Tensor. See our TeamViewer vs. TeamViewer Pilot report.
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