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Poojitha A - PeerSpot reviewer
Application Development Analyst at Accenture
Real User
Top 20
Has a straightforward setup process, but the technical support services need improvement
Pros and Cons
  • "The platform's most valuable feature is its wireless capability, which makes installation easy and sets up the flow."
  • "The product's UI could be improved, as there are occasional latency issues. The triggering part, especially the CRD installation needs enhancement."

What is most valuable?

The platform's most valuable feature is its wireless capability, which makes installation easy and sets up the flow.

What needs improvement?

The product's UI could be improved, as there are occasional latency issues. The triggering part, especially the CRD installation needs enhancement.

For how long have I used the solution?

I have been using Tekton for one and a half years. 

What do I think about the scalability of the solution?

The platform could be more scalable. 

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How are customer service and support?

The technical community support could be better.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup process is easy. 

What's my experience with pricing, setup cost, and licensing?

The product is free of cost.

What other advice do I have?

We used Tekton to integrate it with different DevOps tools. We used various SaaS tools like Fortify and Jenkins and security tools such as JMeter and Google Lighthouse. 

I rate it a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2541147 - PeerSpot reviewer
Advisory Software Engineer at a tech vendor with 10,001+ employees
Real User
Has an efficient custom tasks feature, but the technical support services need enhancement
Pros and Cons
  • "It enables enterprises to build a flexible framework atop Tekton, making it easier to define workflows with standard inputs and outputs."
  • "The product's scalability can be challenging when multiple users access it simultaneously."

What is our primary use case?

We use Tekton for CI/CD automation, continuous integration, continuous deployment, and general-purpose automation.

What is most valuable?

The platform's most valuable features are the cloud-native approach and atomicity. Unlike other monolithic solutions, it is early in adopting a cloud-native platform for CI/CD, which enhances scalability. Additionally, its ability to operate at a granular level allows us to create small automation jobs and combine them into larger tasks, making it very useful.

One project involved automating our deployment processes across multiple environments. By leveraging the solution, we reduced deployment times significantly and increased reliability, allowing for more frequent releases and improved overall productivity.

What needs improvement?

The product's scalability can be challenging when multiple users access it simultaneously. We have seen some resource crunches, typical for any product supporting a large user base. 

One of the main challenges has been managing complex pipeline dependencies. As the scale of our projects, ensuring that all dependencies are correctly defined and executed in the right order can become cumbersome.

Integration is an area where it lags compared to other CI/CD tools like Jenkins, which has a rich plugin ecosystem. It lacks sufficient vendor support for plugins, requiring users to write their integration scripts, which is less convenient.

Enhancements in documentation and user onboarding would be beneficial. Clearer guides and tutorials could help reduce new users' learning curves and facilitate smoother integration with existing workflows.

How are customer service and support?

The support team is knowledgeable and responsive when resolving issues, though improvements in onboarding and documentation could further enhance the overall experience.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was somewhat complex, requiring a thorough understanding of Tekton's structure. Once configured, it provided a flexible and scalable solution for our CI/CD needs.

What about the implementation team?

We implemented the product with the help of our in-house team. 

Which other solutions did I evaluate?

We evaluated other CI/CD tools before choosing Tekton. Tekton's flexibility and cloud-native approach were key factors in switching.

What other advice do I have?

The platform's custom tasks feature allows organizations to create standardized team tasks. It enables enterprises to build a flexible framework atop Tekton, making it easier to define workflows with standard inputs and outputs.

It does not differentiate between continuous integration and deployment, offering a unified framework. It provides tooling to run code that builds or deploys applications, allowing for flexible task configurations and parallel processing.

We manage version control through Git repositories, where we store our Tekton pipeline definitions. It allows us to track changes and revert to previous versions, maintaining a robust versioning system for our CI/CD processes.

It has the potential to be a long-term solution due to its scalability and flexibility. However, continuous improvements in user experience and community support will be key factors in its sustained adoption within our organization.

Security is managed through role-based access controls (RBAC) and secret management features. We ensure that sensitive information, such as API keys, is stored securely and that only authorized users can access critical pipeline functions.

Overall, I rate it a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nithya P - PeerSpot reviewer
DevOps Engineer at zelarsoft
Real User
Top 10
Used for CI/CD pipeline with trigger functionality and dashboard

What is our primary use case?

I use it for the CI/CD pipeline. The client wanted to create a pipeline for this workflow to be deployed in his kubernetes cluster whenever he made changes. We had three different pipelines for three stages: one for dev, one for production, and the other for QA. The client was unfamiliar with this process, so he wanted us to create three different environments to eliminate manual processes.

With the help of Tekton Hub, we accessed example tasks that were very useful for everyone involved. From that hub, we took a sample task and created our own. It was straightforward to set up. We built the software image, and once that was done, we implemented the deployment process in the same pipeline, where the Helm Chart gets updated with the image name using the check command.

We also integrated the branch nodes through the request process, making it easy to trigger deployments cleanly. Compared to other tools like Argo CD and Argo Workflows, we found them very helpful, as they require different UIs and workflows.

What is most valuable?

The most valuable features are trigger functionality and the dashboard because they easily highlight our errors. Tekton allows us to see both CI/CD in one place. Unlike other products, Tekton makes managing the entire CI/CD process much easier than separating it into different parts. 

What needs improvement?

Tekton could use better documentation. We struggled due to the lack of clear documentation for triggers. Everything else was documented very well, but that section needs improvement.

For how long have I used the solution?

I have been using Tekton for one year.

What do I think about the stability of the solution?

Tekton is very stable. They release a beta version approximately every two months, but they maintain the stable version until they are confident that the beta version is ready for use.

What do I think about the scalability of the solution?

Scaling up and down is straightforward. The cleanup process in the pipeline section is also very easy. We can quickly delete any tasks.

How are customer service and support?

We never had a chance to contact the support team.

What's my experience with pricing, setup cost, and licensing?

Tekton is open source, so we never encountered any pricing issues. We were able to use it free of cost from end to end.

What other advice do I have?

I was part of the DevOps team, and once our developers completed their code, it was easy for us to trigger workflows. When they wanted to deploy to different environments, like from development to QA and then to production, Tekton made it very user-friendly. Developers often lack knowledge of operations, so they don’t always know how to trigger processes. With Tekton, we managed to achieve this seamlessly without requiring developer intervention.

Tekton is easy to use for someone familiar with the CI/CD process and who has experience with manual authorization and deployment in Kubernetes. There may be a learning curve for beginners, but anyone with basic knowledge of Docker and Kubernetes will find it easy.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2093664 - PeerSpot reviewer
Cloud Architect at a financial services firm with 10,001+ employees
Real User
The dashboard needs improvement, and needs better integration, but is scalable
Pros and Cons
  • "Tekton is serverless and runs on OpenShift, and we leverage Tekton to take full advantage of the Kubernetes features such as running and scaling the solution in PaaS."
  • "Configuring Tekton requires a deep understanding of Kubernetes, which can be difficult for developers."

What is our primary use case?

We are utilizing Tekton as a pipeline tool for their CI/CD process, which involves connecting GitLab to Nexus, then Nexus to Argo CD, and ultimately to Kubernetes.

What is most valuable?

We are a Kubernetes-centric company, so it's advantageous for us to use a cloud-native, Kubernetes-driven solution. Tekton is serverless and runs on OpenShift, and we leverage Tekton to take full advantage of the Kubernetes features such as running and scaling the solution in PaaS.

What needs improvement?

There is a need for substantial improvement in connecting with other tools and open-source software. Configuring Tekton requires a deep understanding of Kubernetes, which can be difficult for developers. Furthermore, there is no existing template that gives defaults for developers to build a pipeline, making it challenging for them to use. In conclusion, Tekton is not particularly user-friendly for developers and has room for improvement.

I would like Tekton to change its dashboard to be similar to the one GitLab offers.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

We are not relying heavily on Tekton or OpenShift for stability since our applications used in the DevOps culture are not critical ones, thus reducing the risk.

What do I think about the scalability of the solution?

Tekton is a scalable product that we have not yet taken full advantage of. Although our needs are relatively simple, focusing on DevOps delivery, we have not reached the desired level of use.

How was the initial setup?

Setting up Tekton initially was not a simple process. We did not choose to use Tekton, but rather it was selected due to its availability. IBM promotes Tekton and its integration with OpenShift, so when we set up OpenShift a year and a half ago, we also set up Tekton. We have already implemented GitLab Runner for multiple projects, replacing Tekton. GitLab Runner has been found to be advantageous for developers, due to its ease of use. As a result, we are now running two distinct pipelines for different projects, with the majority of developers preferring GitLab Runner over Tekton.

I give the initial setup a five out of ten.

The implementation of Tekton took some time due to operational challenges, rather than a lack of technical knowledge. These challenges included a lack of understanding of Tekton and the availability of the infrastructure personnel. The overall implementation took us around one month.

What about the implementation team?

We collaborated with IBM and Red Hat vendors to set up the OpenShift PaaS solution. To ensure a successful outcome, we conducted a proof-of-concept (POC) in parallel with the vendors.

What other advice do I have?

I give the solution a five out of ten.

We have around 50 people using the solution in our organization.

From a usage perspective, people are trying to move up from Tekton to GitLab in our organization.

Using Tekton depends on the strength of our Red Hat resources. I recommend GitLab over Tekton.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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