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reviewer1248330 - PeerSpot reviewer
Security Specialist at a security firm with 51-200 employees
Real User
Top 20
Easy to set up with lots of great features and continuous investment in developing the product
Pros and Cons
  • "The initial setup is mostly straightforward."
  • "I'd like to see them improve their support."

What is our primary use case?

I primarily implement the solution for clients. It's mostly used for security purposes. 

What is most valuable?

The product has many features and continues to develop its capabilities at a rapid pace. 

It's done a lot of acquisitions and has really built out its cloud functionality. They're doing a good job of building out their cloud security.

The initial setup is mostly straightforward. 

The solution is stable. 

It can scale as necessary.

What needs improvement?

I'd like to see them improve their support.

It would be great if there was more integration with other third-party products. They have a robust API, so it's possible to write a script in Python and extend or integrate with another solution, however, will be great if they had this integration automatically.

For how long have I used the solution?

I've been dealing with the solution for three or four years. 

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What do I think about the stability of the solution?

The solution is stable. I haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. We use AWS infrastructure and find it to be very reliable. 

What do I think about the scalability of the solution?

The general scalability is pretty good. It's easy to add on. We haven't had an issue with expansion. 

At this point in time, I'm not sure if our clients intend to increase usage. 

How are customer service and support?

They need a better approach to support. When I have hard questions that need answers to, I prefer to jump to L3 support instead of getting pushed to L1. It's not solving my problems fast enough.

Which solution did I use previously and why did I switch?

I've deployed Tenable.sc and other Tenable products. I've also dealt with FireEye.

How was the initial setup?

I've been implementing the solution for four years. Therefore, I do not find it to be a difficult process. In general, it is easy to deploy, however, it depends on the client. If they are cooperative, it is easier. 

We need at least one person for deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact cost of the solution. 

There may be some features that we have to pay for that are extra. However, when someone wants to use Tenable.io only for vulnerability scanning and vulnerability management, there is no hidden cost.

Which other solutions did I evaluate?

We are partners with Tenable and therefore tend to lean towards their products more than others. 

What other advice do I have?

We're partners. I mainly implement the solution. 

I work with a variety of different versions. I use the whole Tenable portfolio.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Kelvin Oladipo - PeerSpot reviewer
Team Lead, Cyber Security at Uridium Technologies
Real User
Provides seamlessness, a perfect UI, and identity management for office operations
Pros and Cons
  • "The solution provides seamlessness, a perfect UI, and identity management for office operations. We are most vulnerable to users. Therefore, it is crucial to implement the right solution to ensure proper user access and resource management."

    What is our primary use case?

    We use the Tenable Vulnerability Management solution for internal web applications, asset management, and remediation. It helps us transfer and leverage the remediation of websites, effectively addressing vulnerabilities.

    How has it helped my organization?

    We need to deploy this on internal assets. It resides within the internal infrastructure and communication.

    It encompasses everything at some point. From development to deployment, it receives the necessary attention. 

    What is most valuable?

    The solution provides seamlessness, a perfect UI, and identity management for office operations. We are most vulnerable to users. Therefore, it is crucial to implement the right solution to ensure proper user access and resource management.

    For how long have I used the solution?

    I have been using Tenable Vulnerability Management for 4 years.

    What do I think about the scalability of the solution?

    200 users are using this solution.

    Which solution did I use previously and why did I switch?

    We have used Qualys. It is tricky and expensive.

    How was the initial setup?

    The initial setup is seamless and takes three days to complete. Two people are required for the deployment but one person can do as well.

    What other advice do I have?

    This process is seamless because checks are scheduled at different intervals, typically every ten minutes. Once a log is generated, we attend to it immediately. Also, the maintenance is straightforward.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Tenable Vulnerability Management
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    Executive Director at Platview Technologies
    Real User
    Satisfies the requirement for vulnerability assessments and has a comprehensive database
    Pros and Cons
    • "The ease of use in terms of scanning assets is valuable."
    • "More flexibility is required compared to other solutions."

    What is our primary use case?

    Our primary use case for this solution is to satisfy the requirement for vulnerability assessments regarding internal assets, CPI assets and web applications. We deploy the solution on private cloud.

    What is most valuable?

    The ease of use in terms of scanning assets is valuable, and it has a diverse checklist when it comes to vulnerability databases. Hence, it has a comprehensive database for exploits and vulnerabilities, which is why we continue using it.

    What needs improvement?

    The response times from the customer service and support team could be improved. Additionally, the pricing could be better.

    For how long have I used the solution?

    We have been using the solution for approximately four years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable, and we currently have 15 users utilizing it.

    How are customer service and support?

    The response times of customer service and support can be faster. I rate them a six out of ten.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We previously used different solutions but chose to switch because of the flexibility regarding cloud.

    How was the initial setup?

    The initial setup is straightforward, and it took a couple of hours.

    What about the implementation team?

    We implemented the solution in-house.

    What's my experience with pricing, setup cost, and licensing?

    Licensing is approximately $6,000 annually.

    What other advice do I have?

    I rate the solution an eight out of ten. The solution is good, but pricing, support and flexibility can be improved.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    OniRahman - PeerSpot reviewer
    Technical Consultant at a tech consulting company with 51-200 employees
    Real User
    Helps us manage organizations with assets with no burden to update the solution
    Pros and Cons
    • "There is no burden of updating or upgrading this solution."
    • "The price could be lower."

    What is our primary use case?

    Our primary use case for the solution is managing organizations with assets. Our on-premises assets are in the private or public cloud so the customer doesn't need to have the server installed and deployed but can touch and go once the license has a provision. The user can use it right away. 

    How has it helped my organization?

    By making different resources available for sharing among users and groups, Tenable.io provides endless possibilities for creating customized workflows for vulnerability management programs, regardless of any of the numerous regulatory or compliance drivers that demand keeping your business secure.

    With Tenable.io, we can schedule scans, push policies, view scan findings, and control multiple Nessus scanners from the cloud. This enables the deployment of Nessus scanners throughout networks to both public and private clouds as well as multiple physical locations

    What is most valuable?

    There is no burden to update or upgrade the solution manually, so it's always up to date. 

    What needs improvement?

    The price could be lower, and the grouping of platforms on the dashboard can be included in the next release of the product.

    For how long have I used the solution?

    We have been using the solution for approximately four years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable because if you want to extend the license, you can do it over a call every quarter. Additionally, the scaling does not require infrastructure requirements or additional infrastructure because all are hosted in the Tenable.io Vulnerability Management cloud. 

    How was the initial setup?

    The initial setup is straightforward. However, once the account is provisioned for a user, Its just the data collector to set up Scanner/Agents, and it takes approximately two hours to set everything up.

    What's my experience with pricing, setup cost, and licensing?

    It costs approximately $2,300 yearly.

    Which other solutions did I evaluate?

    We chose this solution because it has a great reporting feature and provides the most CVE coverage and VPR. Additionally, the solution has been in the industry for a long time and performs well.

    What other advice do I have?

    I rate the solution an eight out of ten. The solution is good, but the price could be lower, and the grouping of platforms on the dashboard can be included in the product's next release. I advise new users to know the infrastructure system and networking. Additionally, there are videos and documentation that will assist them in getting set up to use the product right away.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    reviewer2026317 - PeerSpot reviewer
    0 at a tech vendor with 5,001-10,000 employees
    Real User
    Top 5
    The stability can be improved, but the pricing is the best
    Pros and Cons
    • "The price of Tenable.io Vulnerability Management is reasonable as it is ten times cheaper than other options."
    • "The stability has room for improvement."

    What is our primary use case?

    Tenable.io Vulnerability Management is used to scan our infrastructure.

    What is most valuable?

    The price of Tenable.io Vulnerability Management is reasonable as it is ten times cheaper than other options.

    What needs improvement?

    The stability has room for improvement.

    For how long have I used the solution?

    I have been using Tenable.io Vulnerability Management for one year.

    What do I think about the stability of the solution?

    The stability is moderate.

    What do I think about the scalability of the solution?

    The solution is scalable.

    What's my experience with pricing, setup cost, and licensing?

    The cost is determined by the number of endpoints, which is approximately one dollar per endpoint.

    What other advice do I have?

    I give Tenable.io Vulnerability Management a five out of ten.

    The maintenance requires a subject matter expert.

    I recommend Tenable.io Vulnerability Management. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1388802 - PeerSpot reviewer
    Ingeniero de proyectos de TI at a tech services company with 51-200 employees
    Real User
    Stable with a straightforward setup and good scalability
    Pros and Cons
    • "The initial setup is very straightforward."
    • "There needs to be better dashboard navigation."

    What is our primary use case?

    We primarily use the solution for on-premises monitoring. We use it to monitor the servers in our organization.

    How has it helped my organization?

    For most of the updates, Windows updates, et cetera, the service will let us know when we shouldn't apply an update due to the fact that there's some missing code, for example. It gives us great insights into security risks.

    What is most valuable?

    The vulnerability scanning has been great as it's helped us to define some issues around the updates of some things, and some items surrounding services we need to take care of.

    The initial setup is very straightforward.

    The solution has been very stable and quite scalable.

    What needs improvement?

    The dashboard and the main panel could be better. It's lacking right now. Sometimes it's hard to find what you need in the menus. There needs to be better dashboard navigation.

    There needs to be more curation of core knowledge.

    The documentation was hard to find. It's not all in one place. It's kind-of all over. You have to work to seek it out.

    I can't recall any features that are lacking. I can't think of any additions we'd like to see in the next release.

    For how long have I used the solution?

    I've been using the solution for six months at this point. This has occurred within the last year. It hasn't been that long.

    What do I think about the stability of the solution?

    The stability is very good. I haven't had any issues with it. There are no bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    The scalability of the solution is very good. If a company needs to expand it out, it can do so with relative ease.

    We have a few network engineers that work with the solution directly.

    I can't speak to any plans in terms of increasing usage. it's not something that we've discussed.

    How are customer service and technical support?

    I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. 

    I've read a lot of documentation and whitepapers on the product. However, they were not concentrated in one place. I had issues teaching down details about the product.

    Which solution did I use previously and why did I switch?

    We did previously use a different solution, however, we've found Tenable to be much better.

    How was the initial setup?

    The initial setup is quite straightforward. It's not complex. It was very easy to create an account

    The deployment itself only took one day. It was quite fast.

    We have four people on staff that are knowledgeable enough to handle deployment and maintenance.

    What about the implementation team?

    We handled everything ourselves. it was all online and very simple. We didn't need the assistance of a consultant or reseller. 

    What's my experience with pricing, setup cost, and licensing?

    I don't handle the licensing aspects of the solution. I'm not aware of the costs involved.

    Which other solutions did I evaluate?

    We potentially looked at Qualys and Rapid7 before ultimately choosing Tenable.

    I cannot control the main difference.

    What other advice do I have?

    We're a partner.

    I'm not sure which version of the solution we're using.

    I'd recommend the solution to other companies.

    I'd rate the solution at an eight out of ten overall. We're mostly very happy with its capabilities.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Network Security Engineer at np secure
    Reseller
    Leaderboard
    An inexpensive, stable solution for in-depth vulnerability scanning on the cloud, which is easy to setup and comes with good technical support
    Pros and Cons
    • "The solution can integrate with third parties and meets standard compliance."
    • "An area of improvement for this solution is being able to customize the dashboard. For example, the dashboard does not allow us to view a previous months vulnerability results alongside current results to make comparisons."

    What is our primary use case?

    Our primary use case for this solution is to perform in-depth vulnerability scans on the cloud.

    What is most valuable?

    The solution can integrate with third parties and meets standard compliance.

    What needs improvement?

    An area of improvement for this solution is being able to customize the dashboard. For example, the dashboard does not allow us to view a previous months vulnerability results alongside current results to make comparisons.

    For how long have I used the solution?

    I have been using this solution for about two years.

    What do I think about the stability of the solution?

    The solution is very stable.

    How are customer service and technical support?

    The customer service/technical support for the solution is very good.

    How was the initial setup?

    The initial setup of the solution is not complicated and can easily be configured. Additionally, the solution comes with templates for assessing and auditing.

    What's my experience with pricing, setup cost, and licensing?

    The solution is not too expensive.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    reviewer1596903 - PeerSpot reviewer
    Senior Consultant at a tech services company with 11-50 employees
    Real User
    Discovers quickly, very stable, and periodically updated, and but needs more integration
    Pros and Cons
    • "It is very stable, and it is updated periodically by adding new vulnerabilities."
    • "It can have more integration."

    What is our primary use case?

    It is useful for scanning the whole environment to check for any vulnerabilities. We can then start deploying or closing these vulnerabilities by applying the Windows or other product patches. In the end, we have an environment with no vulnerabilities, and we increase our security posture and security levels. 

    What is most valuable?

    It is very stable, and it is updated periodically by adding new vulnerabilities. It can discover much quickly as compared to other vendors.

    Its management console and portal make it easy to use and effective. 

    What needs improvement?

    It can have more integration.

    For how long have I used the solution?

    I have been using this solution for three months.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    It is scalable.

    How was the initial setup?

    I haven't installed it on a customer's site. I just installed it in my lab in order to get familiar with the product, and that's it. It was just for testing.

    It was a straightforward installation. Because it was done in my lab environment, it didn't take that much time. It took around three to four hours.

    What about the implementation team?

    I did it myself.

    What other advice do I have?

    I would recommend this solution at this time, but after installing it for more customers, my answer might change in the future.

    I would rate this solution a seven out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.