We use Tenable.io Vulnerability Management for our organization's endpoint and server vulnerability management.
A tool that provides great visibility of the vulnerabilities that need to consider in improving its interface
Pros and Cons
- "The best feature of the solution is the amount of visibility it provides of the vulnerabilities."
- "It's not a user-friendly tool since it has a complicated interface."
What is our primary use case?
What is most valuable?
The best feature of the solution is the amount of visibility it provides of the vulnerabilities.
What needs improvement?
Improvements should be made to the solution to make it easy to use. It's not a user-friendly tool since it has a complicated interface. The solution needs to have a more user-friendly interface.
For how long have I used the solution?
I have been using Tenable.io Vulnerability Management for three years. I am using the solution's latest version.
Buyer's Guide
Tenable Vulnerability Management
February 2025
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Learn what your peers think about Tenable Vulnerability Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a stable solution. Tenable.io is the leader in the market, having a very good database of vulnerabilities.
The solution's stability is good. From my experience, the solution's stability is good compared to its competitors.
What do I think about the scalability of the solution?
It is a scalable solution.
In my company, more than 5,000 people use the solution.
The solution is extensively used in my company.
How are customer service and support?
The technical support is not good.
How was the initial setup?
The setup phase was good.
The setup phase could be completed in less than five minutes.
The deployment process was carried out through an automated process and wasn't done manually. It was done with the help of Intune.
Based on our requirements and business, we need around three to five people to deploy and maintain the solution.
What about the implementation team?
No consultants were involved in the setup phase since we chose to manage the installation part directly.
What was our ROI?
Considering our scenario, the solution is worth it.
What's my experience with pricing, setup cost, and licensing?
A yearly payment has to be made toward the solution's licensing costs.
Compared to other solutions, Tenable.io is expensive.
What other advice do I have?
If technical support for the solution is not considered, I recommend it to those planning to use it.
Overall, I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cyber Security Analyst at Platview Technologies
A stable and easy-to-use solution that scans vulnerabilities in assets and provides suggestions for remediation
Pros and Cons
- "The solution is very simple to use."
- "The solution must provide penetration testing."
What is our primary use case?
The solution scans vulnerabilities in assets like workstations, network devices, desktops, or laptops. The product indicates vulnerabilities based on severity levels. There are high, critical, medium, low, and informational levels of severity.
What is most valuable?
The product can scan assets and web applications. It provides remediation for each vulnerability it scans. We get to know the actions we have to take to remediate the vulnerabilities. The solution is very simple to use. It also has cloud scanners. We can integrate Tenable and Nessus Scanner. It is easier to use.
What needs improvement?
The solution must provide penetration testing.
For how long have I used the solution?
I have been using the solution since 2022.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
The tool is scalable.
How are customer service and support?
We don't have many issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy.
What other advice do I have?
The tool is easy to use and deploy. It's easy for customers to go through the documentation, see how it works, and scan their assets. Everything is straightforward, including the creation of users and enabling 2FA. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Customer/Partner
Buyer's Guide
Tenable Vulnerability Management
February 2025
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Learn what your peers think about Tenable Vulnerability Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Information Security Manager at a international affairs institute with 10,001+ employees
An easy-to-use and stable solution that helps organizations to find vulnerabilities in their systems
Pros and Cons
- "The product is easy to use."
- "The solution must be promoted more in the market."
What is our primary use case?
We use the tool to find loopholes in the system.
What is most valuable?
The product fulfills our needs. It gives reports and finds vulnerabilities in our system. The product is easy to use. It is easy to integrate the tool with other products.
What needs improvement?
The solution must be promoted more in the market. It will make the customers more aware of the product.
For how long have I used the solution?
My organization has been using the solution for a month.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
Around 20 people use the product in our organization. We have one to three administrators. We are most likely to increase the usage of the product in the future.
How was the initial setup?
It was easy to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
The tool is reasonably priced. There are no additional costs associated with the product.
What other advice do I have?
I have known the product for some time. So, I implemented it. Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Information Security Analyst at EastNets Holding Ltd.
A customizable solution that helps to scan environment
Pros and Cons
- "You can customize each point in new scans."
- "I don't recommend Tenable.io Vulnerability Management for web scanning"
What is our primary use case?
We use the solution to scan our environment, ServicePRO.
What is most valuable?
You can customize each point in new scans.
What needs improvement?
I don't recommend Tenable.io Vulnerability Management for web scanning.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
Tenable.io Vulnerability Management is stable.
What do I think about the scalability of the solution?
We have seven users for the product.
How are customer service and support?
My colleagues say that the tech support team is very responsive and helpful.
How was the initial setup?
Tenable.io Vulnerability Management's installation is easy. You just need to access the credentials for it.
What was our ROI?
We have not seen ROI with the product's use.
What other advice do I have?
I would rate the product a ten out of ten. You need to be specific with each step while using Tenable.io Vulnerability Management.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
Very mature and quite stable but could use a better user interface
Pros and Cons
- "They are on a good trajectory as a company and investing in R&D in the right ways."
- "The solution seems to focus too much on enterprises, and they really need a product that works for SMBs."
What is our primary use case?
Primarily we're a partner of Tenable and what we've done is we've essentially created a middleware. We created a middleware on top of Tenable.io engine, the API, and the middleware was developed back in 2003. It has gone through about three different iterations since then.
Essentially, we simplify their user interface. It's been designed so that the managed service providers, the MSPs, are able to use the Tenable system with our interface on top. In a sense, what we've done is dramatically dummied down the Tenable interface through the use of our own GUI. We connect to the Tenable API in the backend, however, they're doing the heavy lifting, so to speak, and we're just presenting the information in a much more logical, easily understood manner.
What is most valuable?
The API is pretty good.
The solution works well for enterprise-level organizations.
They're a standup product. They really are. They're one of the first in the industry which means they're a quite well-established site. It's pretty hard to improve upon.
The initial setup is pretty straightforward.
They are on a good trajectory as a company and investing in R&D in the right ways.
The stability is excellent.
The scalability is pretty good.
What needs improvement?
The solution seems to focus too much on enterprises, and they really need a product that works for SMBs. The enterprise product is too expensive for smaller companies, however, they really are looking for a product like this in the market.
It's too technologically advanced for SMBs - Tenable is kind of a little bit like flying a 747. There's a lot of bells and whistles and switches and things like that, that quite frankly are not used or not understood largely by the average user. If they don't begin to cater to smaller organizations, they'll likely lose market share.
They could use a better user interface that could be developed a lot better than it is. It really could be more intuitive.
For how long have I used the solution?
I've used Tenable for 20 years or so. 18 to be exact. It's been a good amount of time. I have a lot of experience with the company.
What do I think about the stability of the solution?
The stability is excellent. There are no bugs or glitches. It doesn't crash or freeze. It's one of the reasons we chose it. It's reliable and the performance is excellent.
What do I think about the scalability of the solution?
Aside from their licensing, which needs some serious reworking, when you get the licensing in order the scaling is not that bad. It's pretty much on-par in terms of what others are doing. However, getting the provisioning of the licensing and all of that stuff through their partners, namely Ingram Micro, is nothing short of pulling teeth really.
How are customer service and technical support?
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess them. I can't say how knowledgeable or responsive they are.
Which solution did I use previously and why did I switch?
We've only been with Nessus. Nessus Professional came out way back in the day, in 2002, 2003, there was WebInspect which was then, bought by IBM. We used WebInspect which was another iteration of vulnerability scanning. It's kind of like Burp Suite, which is commonly used now. That was our only other experience. That was very far back, it's almost another lifetime.
How was the initial setup?
The initial setup is pretty straightforward. We've got staff members that are certified for decades, two decades or more, and they know their way around quite easily. It's quite easy in that regard to set up.
What's my experience with pricing, setup cost, and licensing?
In terms of the pricing side, I would say that they've lost a little touch on the pricing. It seems that the enterprise companies are the ones that primarily use Tenable for DIY security. However, the needs are much greater adoption in terms of the SMB space. These companies are screaming for attention. They've gotten interest from the hackers as hackers seem to be quite focused on the SMB space - which means they need protection. Most of the VA companies that are out there are servicing the enterprise and they all need the help. They've got the budget, they've got the resources, they have the CISSP certified guys on the bench taking care of their needs.
In terms of the volume of users interacting with the solution, you're looking at tens of thousands. As a service provider, we use the solution for companies of all sizes.
What other advice do I have?
We're a partner for Tenable Nessus.
The Tenable.io is what we're using currently. It suits our needs best due to the fact that it's in the cloud. The API is okay. It's not wonderful. Seems to serve a purpose.
The biggest problem with the solution is that if you're a small company, you're not going to be able to afford it, nor are you going to be able to manage it.
I would recommend other organizations use the product. People probably don't consider the amount of, let's say, understanding or comprehension that they need of their own network to truly be able to deploy and manage and get the results they're looking for, however. Many often underestimate all their skillsets. Tenable has a number of features and functionalities and it can be a little confusing for, let's say, a non-security savvy person. It could be a little bit of a challenge, to be honest. I'd suggest any company that considers it also does their homework first.
I'd rate the solution at a seven out of ten. It gets the job done. It really is smooth to operate once it's set up. It is for the most part pretty easy to set and forget.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Security engineer at a construction company with 1,001-5,000 employees
Has a valuable remediation feature, but it could be easier to set up on the cloud
Pros and Cons
- "It helps us create remediation projects and assign the console’s responsibility to specific engineers."
- "The product could be easier to set up on the cloud."
What is our primary use case?
We use the software to manage vulnerabilities in our environment.
What is most valuable?
The product’s most valuable feature is remediation. It shows a list of vulnerabilities per server once you scan on cloud or on-premise instances. It helps us create remediation projects and assign the console’s responsibility to specific engineers. We can set up a follow-up date depending on the organization's requirements.
What needs improvement?
The product could be easier to set up on the cloud.
For how long have I used the solution?
We have been using Tenable Vulnerability Management for three years.
What do I think about the stability of the solution?
I rate the platform's stability an eight out of ten. Once, a few of our subsidiaries complained that channel usage in the environment was consuming bandwidth.
What do I think about the scalability of the solution?
We have five admins using Tenable Vulnerability Management in our organization. I rate the product’s scalability a seven out of ten. It has many features, and it is complicated to train someone on how to use Tenable. You have to schedule a session every day for almost two weeks for it.
How are customer service and support?
It was challenging to contact the technical support team earlier. However, we have found the right contact and can reach out to them easily.'
Which solution did I use previously and why did I switch?
I have used open-source applications before.
How was the initial setup?
The product is complicated to set up on AWS. However, it is easy to implement on-premises. It involves discovering IP addresses and schedule scanning. It requires acquiring some knowledge about the process to familiarize yourself with the AWS environment. We have to complete the setup for the whole environment. The deployment for a vast environment involves migrating a lot of data from on-premise to the cloud.
What about the implementation team?
We execute the implementation for most of the tools in-house. We take help from third-party vendors for the rest of it.
What other advice do I have?
I rate Tenable Vulnerability Management a nine out of ten. I advise you to choose Tenable.iO as it is a cloud-based solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A stable and user-friendly solution that is easy to setup
Pros and Cons
- "The solution is quite friendly."
- "Users get confused between VPR and CVSS ratings."
What is most valuable?
The solution is quite friendly.
What needs improvement?
Users get confused between VPR and CVSS ratings.
What do I think about the stability of the solution?
I would rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability an eight out of ten. We have around 1000 users for the product. We plan to increase the tool's usage in the future.
Which solution did I use previously and why did I switch?
I have used Nessus before Tenable. We switched to Tenable since it covered the problem for us.
How was the initial setup?
The product's setup is very easy and the deployment took six months to complete.
What about the implementation team?
We relied on a third-party vendor to complete the tool's deployment.
What other advice do I have?
The tool is easy to use and user-friendly and I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at Sunlit Technologies
An easy initial setup with responsive technical support and good stability
Pros and Cons
- "The vulnerability scanning is the most important aspect of the solution for us."
- "The pricing of the solution could be more reasonable."
What is our primary use case?
We primarily use the solution for vulnerability scanning.
What is most valuable?
The vulnerability scanning is the most important aspect of the solution for us.
The initial setup is easy. It's pretty straightforward.
The stability is very good. We have appreciated the performance it offers.
Technical support is responsive. They help if you have issues.
What needs improvement?
The pricing of the solution could be more reasonable.
For how long have I used the solution?
We've been working with the solution for many years. We have clients that have been using this solution for the last year.
What do I think about the stability of the solution?
The stability has been very good overall. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze. It's good.
What do I think about the scalability of the solution?
The solution is very highly scalable, and I don't have any complaints about that. If a company needs to expand it, it can do so fairly easily.
We typically deal with medium to large-sized organizations. Typically, there are thousands of users.
How are customer service and technical support?
Technical support is okay. We don't have any complaints about their level of service. They are knowledgeable and responsive and we are able to get the information that we need when we need it.
How was the initial setup?
The initial setup is not complex. It's pretty straightforward. A company that wants to implement it themselves shouldn't have any issues.
We sold Tenable.io Vulnerability Management, and the implementation has always gone smoothly. It's pretty seamless overall.
The entire deployment process takes anywhere from a week to ten days. It's not too long.
You only need two to three people to handle the implementation process.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit high. It could be better.
Which other solutions did I evaluate?
It is my understanding that our clients did not evaluate other options before this product was suggested to them last year.
The two main competitors on the market are likely Qualys and Rapid7. I'm not familiar with the key differences of each solution, however.
What other advice do I have?
We are a reseller. We work with a lot of different Tenable.io products.
My only recommendation to other companies would be to put up a plan and follow the plan, point by point. Keep tracking of the result and make adjustments, if necessary. It's important to go in with a bit of a roadmap to follow. It will help ensure results.
In general, I would rate the solution at an eight out of ten. We've been pretty happy with the solution overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Buyer's Guide
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Updated: February 2025
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