Trend Vision One Reviews

The solution has a lot of great features. They're giving a lot of information about the telemetry data from all the clients.

We find the solution to be stable.

It is scalable.

We had a quick deployment. The solution is easy to set up.

The solution needs a better graphical user interface and more interface in general.

The price could be lower.

We would like to see more integration with Azure and Azure AD for the computer and for the user. That way we can see that the user is traveling from one place to another, and if they're doing something wrong, we want to look.

I've used the solution for maybe two years. 

It's a stable product. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable. You can expand if you need to.

The size of the company that uses the product varies. Some are large, with 10,000 computers.

This is easy to deploy. The setup is straightforward. It's very easy to set up and therefore the deployment doesn't take too long. 

We'd like the solution to be more affordable. 

I don't have the actual price. That said, it is really expensive. That said, there are no other products that can do the same thing, so that's why we are using it.

We're a partner and reseller.

We are using the product in our customers' environments. 

I'd rate the solution nine out of ten.

We are currently still in the implementation phase. However, we do look forward to the telemetric report provided by Trend Micro XDR. 

The telemetric report is the most valuable feature.

The Endpoint Basecamp we are installing to every system is not recognized. It is important to know what feature needs to be enabled. 

The printer driver is automatically disabled, which is creating some concerns for us. 

The agent system is very slow, it needs to improve its performance.

I have been using the solution for three months.

It is a stable solution.

We are working with technical support as the implementation has been difficult. They are taking too long to resolve the problems.

Neutral

We are using a system integrator for the initial setup. It is difficult. I would rate it a three out of five in terms of difficulty to implement.

Trend Micro XDR is the first XDR solution we have worked with.

I would rate Trend Micro XDR a seven out of ten.

We have about three clients who are running Trend Micro XDR. It can be deployed on-premises, in the cloud, or wherever you want. As an endpoint detection and response solution, it is used to identify attack points that reach even beyond the individual endpoints, such as the network environment itself.

What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of an attack. Thus, it gives you full visibility from end to end. 

In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility. However, Trend Micro XDR has only been around for a year or so, so I know it's still being developed and I think it will get more mature given time.

I have been using Trend Micro XDR for about a year, as it is still a new product.

Despite that it's a new product that is still being worked on, it's a stable product overall. There aren't any major problems with it.

So far it has been scalable to our needs.

Their support is good. 

The installation wasn't too hard. It's obviously a bit more difficult than installing something like Microsoft Office, because it's a security product. But in comparison to other security products, it is not that difficult.

It did take a little bit more time than expected to get it all set up, but that was primarily because it's a new product and our guys aren't as experienced in it as they would be with similar products. I would guess it takes about 20% longer than the rest, but that's only due to the learning curve.

In our case, maintenance of Trend Micro XDR in general requires around two engineers, because it's a bit more complex and you will need more configuration done than what you would do on a single endpoint.

We have an annual subscription and I believe there is no option for monthly billing at the moment.

While Trend Micro XDR is still new and can be rough around the edges, I would like to emphasize that it is a good product and it's working fine. I can definitely recommend it.

I would rate Trend Micro XDR a seven out of ten.

Everybody is working from home, so we wanted to ensure that there was an additional layer of security put into every end product. Since we were using the Trend Micro antivirus and antimalware, we wanted to upgrade it with the XDR as well. We did that about nine months ago.

Trend Micro XDR is stable, scalable, and reasonably priced.

The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR.

They need to improve their overall market presence and make sure they are bringing value for the company that is spending money on them. From the business side, there are a lot of areas for improvement, like improving their business relationships. That will help them increase their customer presence as well.

I have been using Micro XDR for nine months.

The solution is stable.

The solution is scalable.

Technical support is not good. Their technical team should be more competent. I have reached out to their product manager, but they weren't very responsive. They need to improve their own technical competency in terms of supporting customers with complex environments because our environment is very complex. The product is not that user-friendly for the complex environment.

They are doing the hybrid environment, and that is where the complexity goes up. Earlier, it was halfway on-prem and halfway to the cloud, and that was causing a lot of issues. That is when we decided to have everything migrated to the cloud. Post-migration to the cloud, the complexity has reduced significantly.

The price is reasonable. It's not exorbitant. CrowdStrike and other players are on the higher side.

I would give Trent Micro XDR a 5 out of 10.

I would not recommend it, but in a situation where somebody has already invested in antivirus from Trend Micro, then it would be okay to go for Trend Micro XDR just to ensure that you are extending the platform. But if somebody is evaluating everything from scratch and looking out for something fresh, then I would not recommend Trend Micro as a go-to-product.

It is used for protection and tracking back an attack. It can be deployed on-prem or on the cloud.

It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing.

It should integrate with more tools. There are a lot of tools that can do the PTP dump.

We have been providing this solution for almost a year.

Its stability is good. Its performance is also good.

Its scalability is good. Currently, we have only one major customer who is using this solution.

Their technical support is fine.

It is straightforward.

Its implementation is done based on the discussions with the customer. For the implementation part, one or two people are enough.

It is costly. It is not that affordable for a small organization. Only big organizations can afford it. It is a new feature that has been added, so its price is fair.

Its licensing is probably subscription-based. It is for one or two years.

It is a very good solution. It is a new product in the market, so you cannot compare it with many products.

I would rate Trend Micro XDR a nine out of 10.

The endpoint features are excellent.

The email capabilities are great.

The stability of the product is quite good.

Technical support has been pretty helpful.

We've found the pricing to be reasonable.

The reporting could be better. We've had some reporting issues in the past. It would be ideal if they could improve it and make it more robust.

The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions.

I've been using this solution for more than two and a half years at this point.

We've found the stability to be reliable. There aren't issues with bugs or glitches. I haven't found that the product freezes or crashes. It's been pretty good.

The scalability is excellent. If an organization needs to expand the solution they can do so with relative ease.

We've been very satisfied with technical support. They've been responsive and know the solution quite well.

We did not previously work with other similar solutions before using Trend Micro. This is the first product we've used in this way.

The initial setup is not complex. It's pretty straightforward.

The pricing is quite good. It's not too expensive.

We're a partner. We have a business relationship with Trend Micro.

I'd advise other organizations to try it out. It's a good, solid product. We've been quite pleased with the overall results.

On a scale from one to ten, I'd give it an eight.