Trend Vision One Reviews

Everybody is working from home, so we wanted to ensure that there was an additional layer of security put into every end product. Since we were using the Trend Micro antivirus and antimalware, we wanted to upgrade it with the XDR as well. We did that about nine months ago.

Trend Micro XDR is stable, scalable, and reasonably priced.

The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR.

They need to improve their overall market presence and make sure they are bringing value for the company that is spending money on them. From the business side, there are a lot of areas for improvement, like improving their business relationships. That will help them increase their customer presence as well.

I have been using Micro XDR for nine months.

The solution is stable.

The solution is scalable.

Technical support is not good. Their technical team should be more competent. I have reached out to their product manager, but they weren't very responsive. They need to improve their own technical competency in terms of supporting customers with complex environments because our environment is very complex. The product is not that user-friendly for the complex environment.

They are doing the hybrid environment, and that is where the complexity goes up. Earlier, it was halfway on-prem and halfway to the cloud, and that was causing a lot of issues. That is when we decided to have everything migrated to the cloud. Post-migration to the cloud, the complexity has reduced significantly.

The price is reasonable. It's not exorbitant. CrowdStrike and other players are on the higher side.

I would give Trent Micro XDR a 5 out of 10.

I would not recommend it, but in a situation where somebody has already invested in antivirus from Trend Micro, then it would be okay to go for Trend Micro XDR just to ensure that you are extending the platform. But if somebody is evaluating everything from scratch and looking out for something fresh, then I would not recommend Trend Micro as a go-to-product.

It is used for protection and tracking back an attack. It can be deployed on-prem or on the cloud.

It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing.

It should integrate with more tools. There are a lot of tools that can do the PTP dump.

We have been providing this solution for almost a year.

Its stability is good. Its performance is also good.

Its scalability is good. Currently, we have only one major customer who is using this solution.

Their technical support is fine.

It is straightforward.

Its implementation is done based on the discussions with the customer. For the implementation part, one or two people are enough.

It is costly. It is not that affordable for a small organization. Only big organizations can afford it. It is a new feature that has been added, so its price is fair.

Its licensing is probably subscription-based. It is for one or two years.

It is a very good solution. It is a new product in the market, so you cannot compare it with many products.

I would rate Trend Micro XDR a nine out of 10.

The endpoint features are excellent.

The email capabilities are great.

The stability of the product is quite good.

Technical support has been pretty helpful.

We've found the pricing to be reasonable.

The reporting could be better. We've had some reporting issues in the past. It would be ideal if they could improve it and make it more robust.

The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions.

I've been using this solution for more than two and a half years at this point.

We've found the stability to be reliable. There aren't issues with bugs or glitches. I haven't found that the product freezes or crashes. It's been pretty good.

The scalability is excellent. If an organization needs to expand the solution they can do so with relative ease.

We've been very satisfied with technical support. They've been responsive and know the solution quite well.

We did not previously work with other similar solutions before using Trend Micro. This is the first product we've used in this way.

The initial setup is not complex. It's pretty straightforward.

The pricing is quite good. It's not too expensive.

We're a partner. We have a business relationship with Trend Micro.

I'd advise other organizations to try it out. It's a good, solid product. We've been quite pleased with the overall results.

On a scale from one to ten, I'd give it an eight.