Trend Vision One Reviews

Vision One access supports multiple modules, including endpoint protection, the XDR module, and the Cloud One module, which are the ones that particularly caught our interest.

We have been doing a proof of concept for Trend Vision One to assess its capabilities as a cybersecurity solution. Vodafone is partnering with Trend Micro to offer security services and products to our customers to secure their environments, similar to a SaaS solution. We are exploring it as a partnership opportunity to provide enhanced security solutions to our customers.

We conducted a POC and tested multiple use cases by downloading malicious files and observing their behavior. Trend Vision One successfully detected and blocked all threats, including malicious files, scripts, and even dormant scripts that later became active. All these threats were stopped at the endpoint level, demonstrating that Trend Vision One effectively defends against malware, ransomware, and malicious scripts.

Trend Vision One incorporates a machine learning agent designed to defend against advanced threats, such as zero-day attacks. This agent monitors endpoints for malicious activity and, if detected, automatically quarantines the affected machine to conduct further analysis.

It employs machine learning to quarantine devices during ransomware attacks, however, this functionality has not yet been tested.

Trend Vision One provides a single console with a unified dashboard that consolidates information from our entire environment.

The single console provides end-to-end visibility into our IT security environment. We tested the endpoint security, and the SDR performed exceptionally well, providing a clear topology and metrics of our environment. This allows us to monitor the status of each node within our network.

The Trend Vision One platform was integrated with a Linux-based Service Engine to facilitate integration with third-party IT security solutions.

Learning to use Trend Vision One was straightforward, thanks to the helpful courses available on their portal and the excellent support provided during product introduction.

Administering Vision One endpoint security is easy through the single console.

We successfully tested Trend Vision One in a hybrid environment, with components deployed both on-premises and in the cloud.

Trend Vision One offers virtual patching to protect against vulnerabilities while vendors develop permanent patches. This is crucial because vendor patches can be delayed, leaving systems exposed. Virtual patching provides immediate protection, acting as a temporary shield until the official fix is released.

Since we are still in the testing phase, we have not yet seen a reduction in viruses or malware. However, we anticipate potential improvements in security operations across hybrid environments if implemented fully.

Trend Vision One's greatest assets are its cloud-based platform and credit-based purchasing system, which eliminate the need for traditional licensing and procurement processes, enabling quick product acquisition within one or two days. Trend Micro's strong reputation and excellent threat intelligence further enhance the platform's value. The analytics are also good, particularly the XDR and cloud assessment tools, which correlate logs and information to consolidate alerts for the SOC team.

One area that requires improvement is the installation process of the agents, as it is not seamless. The installation sometimes requires multiple troubleshooting steps and is not straightforward.

We have been conducting the POC of Trend Vision One for approximately three to four months.

There were no major issues with stability, no bugs, glitches, or errors, except for the challenges faced with agent installation. I rate the stability of Trend Vision One eight out of ten.

I rate the scalability of Trend Vision One ten out of ten.

We did not engage with customer support during the POC phase, so we cannot provide feedback on that aspect at this time.

Positive

For endpoint protection, we have used Microsoft Defender and Cortex XDR. We encountered issues with those solutions, but Trend Vision One seemed to address these concerns effectively.

The initial setup was not complex. The prerequisites were set first, allowing integration to be completed in about a week.

The pricing is mid-range, neither cheap nor overly expensive. The cost is considered fairly priced.

I would rate Trend Vision One nine out of ten.

Our team from our organization includes three members involved in the POC testing.

I recommend Trend Vision One to other users based on our experience during the POC phase.

Its real-time analysis has impacted our security incident response time. We use the Workbench console and dashboards. We are normally able to analyze an incident in a few hours, understand what is going on, and provide a specific solution for any type of incident.

A few days ago, a user opened something with malware on their machine. In a few seconds, I received an email, and I received a pop-up in the console. To mitigate this, we removed the machine from the network and checked it.

In terms of integration, we intend to integrate more solutions with Trend Micro, but so far, we have just integrated the firewall.

Telemetry is very useful. They provide all the information. I can see specific details about any malware and various types of attacks. I can prevent my environment from different types of attacks based on what I see in the Vision One console.

Log inspection is also very useful for me. We check the logs all the time. In certain cases, it is necessary to analyze with more detail. It is very useful to understand what is going on in my environment with log inspection.

It is very expensive. 

I have been using this solution for ten years.

We do not have any problems with the stability of this solution.

It scales well. We do not have any problems with scalability.

At the moment, we do not have any plans to increase its usage.

Their technical support is good. They take some time to give me the answers, but in the end, they fix and solve all my problems. I would rate their support a nine out of ten.

Positive

We were not using any other solution previously. We have been using Trend Micro's solutions from the beginning of our operations in Brazil.

It is a SaaS solution. Its initial setup is not complex. It is very easy to deploy. It is not complicated. It is very user-friendly. It took around 15 days.

In terms of implementation strategy, we prepared some test machines and servers. After that, we deployed it for the entire company.

They do the maintenance, but we do not have any downtime in this maintenance mode.

We had a Brazilian reseller.

We have not seen an ROI.

Trend Micro's cost is higher than other solutions. That is the main reason why we need to switch to another solution.

We are using a full license that provides different types of features, but CrowdStrike does not provide some of the features such as MDM or anti-spam. We do not have these options or features with CrowdStrike. If we switch to CrowdStrike, we would have to buy other solutions to have a complete solution.

In addition to the license, there are no extra costs.

Its cost is high for us, so we are checking other options and other companies to provide the same solution. We are evaluating CrowdStrike, Trellix, McAfee, and Sophos. We have not yet received the quotation, but their cost is lower than Trend Micro.

Trend Vision One is very useful. It has many functionalities and integrations. Its integration with other products is growing. In the future, it will probably be the biggest console in the world.

Trend Micro is making some changes to the console. At the moment, it is a little bit confusing for our use case because we are using three or four consoles from Trend Micro. We intend to migrate to just one, which is the Vision One console, but at the moment, we are using the Apex One console for the workstations and the Cloud One console for the servers. I do not know if the integration is complicated for Trend Micro, but at this moment, it is not so easy for me to manage all devices.

I would rate Trend Vision One an eight out of ten.

We use it for analytics. We check all the maps and communications when there is an incident or an issue. It is very helpful for analytics.

Trend Vision gives a lot of visibility. If you have a big environment, you can use it to see logs or events. It gives more visibility into what is going on in your infrastructure.

Last year, we experienced an attack attempt, and it gave us a lot of visibility. We were able to track the source and all the processes that were involved during the attack. For security, it is very good.

Trend Vision One has helped reduce our time to detect and respond to threats by 30% to 40%.

I find the maps particularly helpful. The object list, specifically the suspicious object list, is also quite valuable. You can simply add one object to that list to manage it from another solution.

It gives comprehensive visibility. It is very good. It gives a lot of visibility into all layers such as layer three or layer seven. It helps with monitoring the endpoints, including all the desktops and processes or communication between servers.

I believe that the interface could be more user-friendly. At times, it is challenging to locate certain features, and they need to reorganize the user interfaces.

I have been using the solution for one year.

I would rate their customer support a five out of ten. They sometimes do not give enough attention to the tickets. Even when I update a ticket or a case, they ask the same questions that I have already answered. I explain my problem, and they respond as if not paying enough attention.

Neutral

Previously, we used another solution. We observed that Trend is trying to move all the solutions to Vision One. That is why we decided to transition, and it is working very well. 

It gives more visibility. The other solution was focused only on the server or endpoint protection. It did not provide any tracks, just the basics. With Vision One, we can see all the information correlated in one place, which I find very helpful.

The initial setup is very easy. It is not very complicated. Sometimes, the documentation is not updated, but the processes are very intuitive, so it is not that hard.

In terms of the implementation strategy, we first focus on non-critical servers or appliances, and then we move on to critical ones.

It is being used in an enterprise environment at a data center.

The implementation may require two people, depending on the infrastructure and scale. You might need an engineer or an administrator.

For maintenance, there are two people. One person scans and reviews all the information and the other one is from the backup. It requires minimal maintenance.

Overall, the visibility and security that it provides are our returns on the investments.

I feel that Vision One is a bit expensive. As for the pricing or licensing, I would rate it a seven out of ten.

I would rate Vision One an eight out of ten.

We use Vision One to detect to detect and respond to malware incidents. With endpoints (Apex One/Cloud One Workload Security), network (Deep Discovery Inspector) and Office365 (Cloud Email and Collaboration Security).

The environment is complex, distributed in more than +100 locations. Some locations are just offices, some others are industrial facilities with ICS and SCADA. Besides Windows, we deal with a lot of operating systems, including Solaris on SPARC. And our users are diverse, with lots of employees roaming around the country.

With ASRM, we tackle important use cases around identity protection and risk management in general. Identification, prioritization, and remediation.

The full stack of Vision One has delivered what "SIEM 2.0" couldn't deliver. The capability to monitor threats and discover attack vectors before they are exploited and across all our workspace (on-prem, IaaS, PaaS and SaaS). We have invested well over a million into SIEM during the last decade. A full ArcSight upgrade and then a Splunk migration assisted with a large MSSP. Vision One is still ahead at a fraction of the cost.

Going through a capable, single-vendor solution was necessary, given our small team. Choosing the best solutions for every task and building all the integrations was not an option.

Vision One is much more than just EDR for us; it is a threat intelligence platform and a SOAR too. And even with the limited capabilities in this area, we find ways to tackle challenges our MSSP and SOC haven't been able to accomplish on a very large budget.

I like everything. The most valuable feature is how the stack fully integrates all components of a solution. Then, integrations with third parties will be provided.

As an example, I am capable of sending a suspicious file directly to my Deep Discovery Analyzer appliance (a sandbox) while investigating a suspicious download/file interaction, and I can then quickly push the IOCs in the suspicious object lists to protect both managed endpoints, and the rest of the network too! Yes, you can push domains and IP addresses to Palo Alto through a Trend Micro Service Gateway, ensuring you can protect even what cannot receive an endpoint. And all this without writing a single line of code. The ease of use and ease of deployment for use cases like this are my favourite features.

The SOAR features (Security Playbooks) are quite limited. At the moment, it is impossible to execute a simple piece of Python code that would pull or push something to an API, for example. While you can tackle some use cases, a SOAR from another vendor is still a must-have.

To assist with complex use case integrations, having all the data from the SIEM inside XDR would be great, too. That's where the market is moving with solutions like Falcon Logscale and Cortex XSIAM. Pivoting from XDR to Splunk or vice-versa can be time-consuming during incidents.

I was actually an early beta tester of the Apex One Endpoint Sensor before Vision One appeared in 2021. That would be three solid years of using it.

Quite reliable. In the last three years, only one incident created memory leaks on Windows Servers. We didn't see too much impact (fortunately) as a workaround could be quickly provided.

Support is quite responsive when something does work well. However, we do pay for Premium support.

The scalability is really good.

My experience is generally good, but I have had the chance to deal with premium support. I'd say I get the support I expect for the price that I pay.

Positive

Although we have been dealing with other security vendors (McAfee, Symantec, Proofpoint, and more), Vision One was really our first EDR.

The initial setup was a breeze. It is realistically one of the strong points of the solution.

We implemented the solution in-house. Although with premium support, you do get a lot of help from Trend Micro if you ask for it. You'll be able to talk to actual experts.

It is very hard to quantify an ROI on a security product. It doesn't generate revenues, and you can't quantify the cost of incidents that didn't happen.

Product names are changing all the time. Lots of changes in the last three years. They introduced the concept of credits, too, which did not make anything easier.

It's also easy to underestimate the credits required with Cloud Email and Collaboration Security: people invited from third-party tenants will count.

The credit usage and allocation tool has been improving, at least.

We had a look at Carbon Black and CrowdStrike Falcon.

It's probably the best solution for a small team that cannot absorb the complexity of a multivendor solution. The ability to execute VS the cost is surprisingly good.

We use Vision One together with the other products in the Trend Micro security stack, such as XDR, Site Management, and Apex One. 

Vision One has made our detection and response time much faster. We have 30-plus integrations, helping us to identify the most critical threats. The more connections, the better. We can also identify and resolve false positives faster. 

I like Vision One's workbench. It provides helpful logs that I can search, and the telemetry is excellent because I can see what's happening during an attack or potential attack.

Another one of my favorite features is attack surface risk management. It shows me faults and blind spots in my security. I also like the attack phase management. The model shows the risks in the corporation and provides considerable information about what is happening on the platform and the network, offering more visibility. There's also a risk index that shows me where I can improve my security. 

Vision One provides centralized visibility and management across multiple layers. This is critical because I need to see what's happening. It also allows me to set separate rules and policies for some security areas. 

Vision One's search could be improved. While the platform is very user-friendly, the search feature uses terms that aren't as intuitive. The automation is excellent, but I wish there were more templates to help me optimize more things. 

I have used Vision One for nearly a year.

I rate Vision One nine out of 10 for stability. It has only crashed once. 

I rate Trend Micro support six out of 10. They respond quickly but the answers aren't clear sometimes. They don't always understand the issue, so I need to explain a lot.

Neutral

I previously used the Microsoft 365 security stack, but I found Microsoft's XDR lacking. We also used Microsoft CASB and Defender for Endpoint. Vision One's threat intelligence and modeling are better. It has all the features like attack surface and risk management as well as the workbench. I also find Vision One easier to navigate. 

Vision One is easy to deploy. It's mostly automatic, but we needed to deploy some of the agents manually. If you can deploy all of the agents to the endpoints automatically, it takes only about five minutes. 

Vision One is expensive, but I think it's a typical market price. 

I rate Visione One nine out of 10. I recommend fully exploring Vision One's features. It has many features that you don't need to pay extra for. There are so many things to explore. For example, they have free playbooks for third-party integration.

My primary use case for Trend Vision One is for application device control, web reputation services, and malware scanning, as well as providing a remote malware scan option. I also use it for log inspection and endpoint identification.

Trend Vision One helps save us time.

I am satisfied with the security Trend Vision One provides for our cloud environment. It effectively identifies threats by regularly inspecting logs to establish a baseline of normal operations and reports any detected anomalies on the console.

Trend Vision One offers good visibility and control over our environment, providing valuable telemetry into network traffic.

Trend Vision One offers comprehensive insights into our infrastructure, allowing me to identify unmonitored endpoints, such as those without the software installed, which I can then verify through the console.

Trend Vision One allowed us to consolidate the Apex One and Deep Security consoles, which were previously used separately in our on-premises environment.

Trend Vision One offers superior integrations, enhanced tool capabilities, and expanded solutions for network security, firewalls, and remote malware scanning. Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification. The platform's comprehensive reporting capabilities further enhance its value in maintaining a secure environment.

Trend Micro could improve its support for non-third-party products and product integrations. Technical support in our region needs improvement.

I have been using Trend Vision One for approximately one year.

Trend Vision One effectively scales to accommodate our workloads.

Trend Micro's support is suboptimal in my region, likely due to proximity to their resources, favouring areas closer to the company. Consequently, we utilize local support providers who offer better service.

Neutral

The deployment usually takes an hour, more or less. Trend Vision One was easier to deploy than other tools when integrating with the cloud environment.

We have a local vendor that provides support.

Trend Vision One is cost-effective because it offers detailed reporting and environment control features.

I would rate Trend Vision One eight out of ten because every tool needs improvement. Trend Micro has some low-cost services and minor areas for improvement.

Trend Vision One provides regular updates according to customer needs.

I would recommend Trend Vision One. There is flexibility, and their credit system is quite effective. 

I use the solution primarily for EDR. The top challenges in our industry are the accuracy of the detections and the visibility of alerts and events.

We are accessing it via the cloud, and we are monitoring the endpoints and cloud servers. 

Vision One provides centralized visibility and management across protection layers, which is critical for tracking threats, viewing vulnerable assets, and understanding the overall security posture of the organization.

Vision One helps me a lot when it comes to reporting. The reports are very detailed and informative. There are recommendations and analyses of how to mitigate threats. We have comprehensive visibility.

The executive dashboards are very helpful for us in assessing our security posture. We can see what needs to be prioritized and mitigated first.

The risk index feature helps us make security improvements and implement security policies. It helps to have robust security.

Vision One helps to harden security controls and policy implementations.

Vision One improves our organization's security posture by allowing us to apply more robust security controls, implement security policies, and improve the security culture. The centralized visibility enables more efficient security operations.

Vision One makes it convenient to assess and mitigate or block threats across the organization. The XDR is collecting data from more than one client or company and correlating it. The XDR detects the loopholes or vulnerabilities of the system. It uses MITRE ATT&CK techniques to identify and respond to cyber threats or vulnerabilities.

Vision One improves our security posture because we can patch any vulnerable machines that are prone to risks and attacks.

Vision One has decreased our time to detect and respond to threats by 50%.

We use automation capabilities, especially when there is a breach or a risk activity with the user or the endpoint. It helps us by isolating devices automatically. This automation saves us about 20% of the time.

I love everything about the solution, especially the XDR features, the attack surface management, and the workbench alerts. It oversees vulnerabilities among the system and devices, prioritizing areas that need patching.

When I started working with it, I knew nothing about this solution. I found it very user-friendly and easy to understand.

There are limitations in terms of threat response actions. 

I have been using Vision One since December 2022. It has been about two years.

There are some errors with the solution. I would rate the stability a seven out of ten.

It is scalable. I would rate the scalability of the solution as eight out of ten.

We have clients of various sizes. Our clients are small, medium, and large organizations.

The customer service or technology is responsive, but they take a minimum of one day, and up to three days, which is too long.

Positive

I previously used Azure Sentinel. Vision One is an advanced solution compared to Azure Sentinel. I prefer Vision One because of the convenience and easy correlation.

The initial setup is complex due to the various cloud resources that we have. We have workstations, servers, etc. Its implementation can be simplified.

It did not take us very long. We migrated from Apex One to Vision One. It did not take long.

It provides returns on investment by saving about 50% of time, money, and resources.

I find it to be a cost-efficient platform.

I would recommend this solution. It helps a lot when it comes to security. It covers endpoint security, email security, web security, and data leak prevention. It has everything.

I would rate Vision One a nine out of ten.

Trend Vision One has advanced sensors that collect telemetry from various sources like endpoints, email, and network. Workbench then correlates data to provide visibility across the entire environment. If there is any virus in the environment, it correlates the information, shows where it started, who the user is, and how it traveled through the environment, thus providing complete visibility and infrastructure correlation.

Trend Vision One consolidates security and saves time.

Trend Vision One is a cybersecurity platform in which Trend Micro has integrated every kind of solution. You have an MDR solution. You have an email security solution. You have endpoint protection. You have server protection. You have EDR. You get everything in one console, whereas vendors like Kaspersky and CrowdStrike do not have only one console. With Trend Vision One, you get all the solutions in one web console or platform. 

It helps with faster response. You have telemetry from different sources, which makes it easy to do analysis and respond. Its automation capabilities help to isolate endpoints and respond. You can respond in multiple ways. You can revoke permissions or terminate any process. You can isolate an endpoint. You can run a script. You can automate in different ways and integrate scripts, playbooks, etc. It saves time.

Centralized visibility is valuable. We can view what kind of virus or threat exists, where it has traveled, and how it started. A security analyst can use just this one console to view all the information.

Another valuable feature is its automation capabilities, which help in responding to any kind of alert swiftly.

Currently, there is nothing specific that needs improvement. Their support is very cooperative, and they provide an educational portal for learning the solution. However, deployment could improve by considering customer environments that are not fully updated.

I have been working with Trend Vision One for the last six months.

When I contacted Trend Micro support, they were very cooperative and quick in resolving and remediating any issues. I would rate their support a nine out of ten.

Positive

I have worked with Kaspersky, which offered only a single solution and not a fully integrated console. Kaspersky had multiple options but did not provide the same level of centralized visibility as Trend Micro. Kaspersky has graphs for visibility whereas Trend Vision One has both graphs and Workbench. Workbench provides a wider overview, whereas, with Kaspersky, you can only see a sketch of where a virus started or where it ended. Trend Vision One tells you how and through which user a virus came into your environment and how it traveled through your infrastructure.

There is a big difference in the price. Trend Micro solutions are more expensive than others.

It can be a bit complex. Trend Micro has a requirement that endpoints should be fully updated. In customer environments that are not connected to the Internet, that can be an issue. Trend Vision One is a cloud platform. If the endpoints are not updated, you can have multiple errors when you deploy the agents. We find such issues in customer environments.

The initial deployment time depends on the infrastructure. It took us about a month to cover 1,000 endpoints and 200 servers.

Trend Micro solutions are very expensive compared to other solutions. Even though everything is in one console, each feature requires a separate license.

If you do not have any compliance regulations preventing you from using a single vendor, I recommend adopting Trend Micro's cybersecurity platform for full security coverage and reduced management time.

The Risk Index feature helps with the attack surface and risk management. It detects vulnerabilities in your environment and calculates the risk in your environment, but I have not yet used this feature.

When you deploy such a solution in your environment, there is always a huge amount of false positives. The false positive rate depends on how your security engineer has done the configuration. After some time, the false positive rate reduces. The reduction in the false positive rate depends on your infrastructure. If you have a huge infrastructure, it would take some time. It also depends on your security resources who work on this solution. If you have only one person, it can take about six months, but if you have a team of five security people, it would take about a month.

I would rate Trend Vision One a nine out of ten.