What is our primary use case?
I have multiple use cases. We build automation across platforms of UiPath, including Test Suite. It helps with document understanding and Citrix automation. UiPath automates regular tasks. I had to build an automation to extract information from a web interface and upload all the information to all the data to a terminal interface.
In Test Suite, I work with Oracle and SAP. It provides integrations to both.
How has it helped my organization?
We have an in-house Oracle testing team, and they've been tasked with HCM and ERP solutions on Oracle and have completely cloud-based interfaces. The Test Suite has helped us to build testing specifically for quarterly upgrades. We were able to integrate a significant workload during the quarterly updates.
What is most valuable?
The complete test automation framework is quite useful. It's helpful for testing end frameworks and for building test cases.
I've explored usage across a couple of applications and it's been great. I've not had any issues, especially in the web-based sector.
Within two months, we were able to realize the benefits of Test Suite since we had to do extensive testing. The automation helped reduce the manual labor usually needed for quarterly testing.
By itself, it provides a lot of integrations with more than a thousand applications. We could use it for Oracle and SAP and it did help significantly.
While I don't have exact numbers, the time to value was good.
What needs improvement?
The solution can cost more than other options.
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For how long have I used the solution?
I've used the solution for more than six years now.
What do I think about the scalability of the solution?
The solution is definitely scalable. The only challenge would be that if there is a significant requirement change, it would need additional development and deployment.
How are customer service and support?
Technical support from UiPath is very helpful.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We also use Power Automate for automation; we did not use a different solution for testing.
How was the initial setup?
The initial deployment was straightforward. The suite deployment does not take much time. However, it takes time building other test cases and the initial unit testing and user acceptance testing. Deployment, I would say, took approximately one week. We built out about 60 use cases.
There were three of us that handled the deployment - one junior developer, one senior developer and a solution architect. We did a cloud-based implementation. It was deployed on Azure using virtual machines.
There's only maintenance if there are process changes for particular implementations.
What about the implementation team?
We did not use any third-party vendors as part of the deployment process.
What was our ROI?
The ROI was impressive. For example, for one client, we developed a solution that helped reduce effort by three-fifths. We were able to reduce the equivalent of three full-time employees for every upgrade.
What's my experience with pricing, setup cost, and licensing?
Automation Anywhere technically offers much better pricing and it's relatively more transparent than UiPath. However, UiPath is more customized for specific client requirements. They also provide a wide variety of features for the price.
There may be extra costs, depending on the requirements. If it's a standard automation, there are no additional fees.
Which other solutions did I evaluate?
We did a market evaluation and found this solution to be the best option. We looked at, for example, Automation Anywhere. AA does not provide as many integrations. Also, UiPath architecture is superior and has a better interface to manage automation compared to Automation Anywhere.
What other advice do I have?
We are UiPath partners.
While it depends on the scenario, for those who think automation testing is too complex, I'd say the framework provides a good automation opportunity. You can even do complex testing as long as there is good repetition.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner