Veeam Backup for Microsoft 365 Reviews

The solution is used to keep files for posterity, in case of disaster recovery, in case of restoring something that goes missing.

The solution is primarily deployed on the cloud but in some cases we deploy on-prem.

The most valuable features of the solution are the scalability and the free license of up to ten VMs.

As with all things, the solution can be improved by reducing the cost.

I have been using the solution for seven years.

The stability of the solution is an industry-standard and I give the stability a ten out of ten.

The solution is extremely scalable.

We have a few thousand people using the solution.

We are partners with Veeam Backup for Office 365, so we don't have any issues with their technical support.

The initial setup is straightforward because we use specialists.

We already have a shared platform, so bringing in new customers is very easy for us. We simply apply a license and bring the customers in.

The price of the solution is good. Veeam Backup for Office 365 is a low-priced solution, so it is scalable and is priced for the market, comparable to other solutions.

I give the solution a ten out of ten.

I work for an MSP and we have over 200 working technicians. We require ten people for the deployment and maintenance of the solution.

I recommend the solution. I also use the solution personally at home for free.

After migrating to the Vectrus platform, the main focus was on ensuring complete backups of email, Teams, and SharePoint using Veeam Backup. Additionally, user migration and porting are essential aspects of this process. There was a need for archiving user email boxes for several years, even for those who have left the company, and Veeam is utilized to export these backups.

Its absolute functionality and intuitiveness are the most valuable features.

The weaknesses in Veeam Backup for Microsoft 365 primarily fall into two categories. One related to its scaling challenges when dealing with large organizations with thousands of entities to back up, it's not efficient to back up everything in a single pool. This necessitates the segmentation of backups into different subsets, which requires ongoing maintenance. This can be complex and requires significant automation efforts at the customer site to ensure backups remain consistent and complete. The second category is related to performance bottlenecks, which makes it a less-than-ideal backup platform. This can affect overall backup and restore performance. To address this, there's a need for better strategies, including monitoring performance and potentially adding input features for user inquiries or for managing backups in subsets within the Teams and SharePoint environments.

I have been working with it for almost five years.

It offers good stability features.

For larger companies, automation becomes crucial due to the impracticality of manually handling user inquiries. It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account. This feature should be monitored and considered for inclusion in future versions of the platform.

The technical support is highly professional and proficient. They excel at providing support, and in most cases, the first-level support is so effective that there's little need to escalate to second or third-level support.

Positive

The implementation procedure was straightforward and easy to follow. It involved simply installing the entire backup system, which was completed promptly.

If there is an existing implementation, it is simplest and most straightforward to maintain a consistent look and feel throughout the entire team platform. I would rate it eight out of ten.

I am a reseller of Veeam Backup for Microsoft 365, and I sell this product for my company. My use of the product involves working as a partner of Veeam and participating in its deployment and sales operations. 

Besides reselling it, I have hands-on experience, utilizing it for providing backup solutions to small businesses, mostly in the education sector.

The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore. I appreciate its strong performance and high reliability. 

Its adaptability for different businesses, whether small, large, or medium, makes it an attractive solution. 

Furthermore, my team of engineers is certified by Veeam for implementations, ensuring expert deployment.

One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year. I don't know much about comparisons, however, the cost is something to consider.

I have three years of experience using Veeam Backup for Microsoft 365.

I would rate stability as nine out of ten for Veeam Backup. It is very stable.

I would rate scalability as nine out of ten. Veeam Backup is a scalable solution.

I find Veeam's customer service and support to be excellent, rating them ten out of ten.

Positive

The initial setup of Veeam Backup is straightforward, easy to install, and easy to manage.

I have a team of engineers who are certified by Veeam for implementations. They are responsible for deploying the solution.

It's a good solution, however, in terms of rentability, I'm not sure. Veeam is a good investment in general.

The cost of Veeam Backup is $28 per user for one year. With about 300 users, the pricing can add up.

I was asked about the differences between Veeam and Commvault. Commvault is perceived as more complete and more oriented towards enterprise, while Veeam is more adaptable.

I rate Veeam Backup for Microsoft 365 as eight out of ten. 

It is a solution with great adaptability, suitable for various company sizes, from small to large organizations.

In my organization, we use Veeam Backup for Microsoft 365 primarily for data backup and data protection. It is also utilized for security purposes.

Veeam Backup for Microsoft 365 has provided significant agility from a security perspective and benefits greatly from the automated backup feature, which strengthens our operations.

The most valuable feature is the data backup functionality. It stands out as a particularly useful and relevant feature in Veeam.

While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365. This may not be entirely on Veeam, however, could be related to Microsoft policies. I would like to see features such as disaster recovery scenarios included in future updates.

We have been using Veeam Backup for Microsoft 365 as part of our company infrastructure for the last five years, albeit occasionally.

In terms of stability, I would rate Veeam Backup for Microsoft 365 an eight or nine. It has been reliable without any critical bugs or errors.

The solution is really scalable. Being a cloud solution, it allows us to increase or decrease the number of users covered by Veeam Backup anytime without any trouble.

Customer service and support are responsive, careful, and attentive. Though not necessarily always helpful, they do handle inquiries with care.

Positive

In my case, I primarily work with Microsoft 365. However, when customers ask for alternatives, we propose Veeam.

The initial setup was straightforward, and installation could be handled by one technician. However, planning backup strategies involves the entire IT team.

One engineer is usually involved in maintenance, but for planning, the entire IT team is required.

From a financial perspective, I don't focus much on the financial value, but the solution does offer considerable agility from a security perspective.

Compared to other solutions, Veeam Backup for Microsoft 365 is not the cheapest option on the market. Once purchased, no extra payments are required for additional features.

We primarily use Microsoft products, but Veeam is suggested as an alternative when customers ask for different options.

I recommend Veeam Backup for Microsoft 365 due to its powerful backup solution, which covers all the modules included in the Veeam Backup solutions.

I'd rate the solution eight out of ten.

We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things.

Then, we can at least restore and recover data from there. So, there's not as much running backup in case of accidental deletion or user issues. It's more for data security in terms of if something gets compromised, then we know we have another set of backups of the entire Microsoft 365.

The most crucial component is immutable backups to ensure that the backups cannot be affected by anything that happens to the tenant. That is the most critical feature. Second, you should also get proper insights into whether the jobs run as scheduled and the ease of maintenance on it to monitor the backup jobs daily to make sure you don't have any issues, also in terms of functionality to restore backups and backup testing, that also pretty much works easily in Veeam Backup for Microsoft 365.

I do everything in-house for maintenance. I manage the full stack myself. I do daily backup monitoring to make sure everything works. Every single VM is my responsibility. I don't need to do maintenance procedures very often - maybe once a month, if even that much. Otherwise, it's mostly just monitoring the jobs and ensuring everything runs. If there are errors, they're usually related to internet issues or something like that. In those cases, I typically just run the backup job again. Regarding monitoring, I barely spend 15 minutes a day on all my backup checks. It's quick and painless.

I'm very satisfied with Veeam Backup for Microsoft 365 and would continue using it if it were up to me. However, my management is considering alternative solutions due to issues with our storage solutions.

We're at a point where we need to decide whether to scale out our existing storage (which would mean spending more money) or switch to a 365 backup service that includes its storage. The storage issue is the main reason we're considering a change.

Apart from that, I'm very happy with the product. It works perfectly, the support is excellent, and it's fairly simple to manage. The app works 100% as expected.

The tool needs to improve its reporting to gain more valuable insights into what data is being backed up. The reports do not provide all the information one would like. But other than that, all the features are up to standard and working perfectly.

I have been using the product for three years. 

I rate the overall solution a nine out of ten. 

The scalability is generally good, but there are some considerations. The main scalability issue is related to storage. The storage solution isn't included in the package - you must arrange storage and backup repositories. If you don't initially set up your backup storage correctly, you might face scalability problems later.

However, regarding the solution they offer—the program, features, and functionality—I would say it's very scalable. It works well for on-site backups, cloud backups, and workload migrations. It fits all needs and scales to whatever you require. If you start with one server now and suddenly have ten servers to back up next month, it just works—you just need to set it up. Overall, I'd rate the scalability at eight out of ten.

When I started using Veeam Backup for Microsoft 365, I wasn't well-versed in the product, so I relied on support quite a lot. When you reach the first-line support staff, they provide relevant articles, knowledge bases, and processes to help you sort out even simple questions.

For technical issues, you can send them the logs and relevant info they need for troubleshooting. Usually, I get my issues resolved within two or three emails back and forth. The support team is knowledgeable, understands the product well, and knows where issues lie. They typically sort out problems within a day. There's also no long wait - if you log a request, you usually get feedback within an hour or two. So, I have no complaints about their support team. It works well.

Positive

Before choosing Veeam Backup for Microsoft 365, we used Acronis about five years ago. With Acronis, we encountered numerous issues regarding support and technical setup. This led us to do some market research. When you search for backup solutions for large IT enterprises, the tool always appears as one of the top recommendations. We also discussed it with one of our partners who is already using it. Based on their recommendation, we decided to try it out. It's been three years now, and we're not looking back. Everything works perfectly fine with the solution.

The installation process is very straightforward. You just run the installer and attach repositories. Setting up Veeam itself is easy.

The main challenge is storage. Veeam doesn't offer its own storage services, so you need to provide your own repositories and storage solutions. The trickiest part is figuring out what kind of storage you'll use for your backup repositories.

I did the deployment myself. 

From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all.

I would recommend Veeam Backup for Microsoft 365. It just works, offering instant recovery and disaster recovery features. I would strongly recommend using VM for anyone managing more than one site or different clients across multiple network infrastructures. It's easy to set up, and the backups work.

If you encounter errors or issues, a dedicated support team is well-versed in solving problems and can assist you. I would recommend the solution for small to medium enterprises and large enterprises. It works effectively across the spectrum—from home users to businesses to enterprise-level operations. It's sufficient for all these needs.

I rate the overall solution an eight out of ten. 

The primary use is back up in Office 365, pulling the data down. 

The automation of backup processes is good.

If you are backing up Office 365, you're pulling the data down. If you are doing cold data archiving in the cloud, it seems like it's quicker to put it in the cloud, but it takes longer to pull it down.

If it could rebuild the data without pulling down the entire chunk, I think it would be an improvement.

We (my company) have been using it for three to four years now. 

We use it daily. I would rate the stability a six out of ten. Sometimes, there is a bug, and it fails, and the backup takes a long.

I would rate the scalability a six out of ten. There are more than a thousand end users. 

I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

With my environment, it took weeks to deploy it. 

It helped with operational efficiency. 

The pricing is expensive. 

I would recommend it. It helps with the virtualization of the environment. 

Overall, I would rate it a five out of ten because I need to try other things to know if it is the best or not. 

We offer clients backup and replication services. According to our clients, Veeam is the very best. 

Veeam is new for us. However, with the help of the Veeam portal, they've relayed things like presentations or documents, which are very good for us in order to understand what Veeam offers, how to engage with clients, et cetera.

It is simple, sleek, and scalable for us. And Veeam has excellent pricing modules, which are useful.

The backup and replication capabilities are excellent. It's great for backing up Office. 

It is very simple to set up. 

If you're hands-on, it's very scalable. Its UI is very easy to understand in terms of what the job is doing, and we can schedule jobs easily.

If clients are backing up onto tape, Veeam's newest versions don't really deal with that.

There were some reliability issues in older versions. This is largely resolved. 

I've used the solution for one to two years. 

In previous versions, there were a few reliability issues. In Version 9, for example, it crashed due to a heavy load. However, by Version 11, the issue was resolved. It hasn't crashed since. 

The solution is quite scalable. It's up to us, how we develop and deploy it. How we deploy the proxy and extend the infrastructure is very straightforward. In just one click you can add servers. 

We have about 20 or 21 users at this time. 

We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it can be resolved.

The initial setup is very simple. It's not complex at all. 

It takes approximately one to two hours to deploy everything. 

The pricing is quite low. It is affordable. 

They are beginning to develop licensing based on a subscription model. The pricing is reasonable compared to perpetual licensing. 

Veeam has recently launched Version 12, which looks interesting. I need time to comment on it. 

I'd recommend the solution to others. The pricing is good, and support is helpful. I'd rate the solution ten out of ten. 

We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.

We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.

We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.

The solution does good backups.

It is stable.

The scalability is good. 

The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.

They could include WAN acceleration to compress the traffic to make things faster.

We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.

Support is very slow. 

We've been using the solution for one year.

The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product scales well. It's very easy to expand. 

We tend to work with small and medium-sized organizations. 

The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.

We've used Acronis and Naviko as well. Veeam is better.

The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.

I can't speak to the exact costs of the solution. 

We are reseller in Morocco. We are Veeam partners.

I would rate the solution six out of ten.