Veeam Backup for Microsoft 365 Reviews

In my organization, we use Veeam Backup for Microsoft 365 primarily for data backup and data protection. It is also utilized for security purposes.

Veeam Backup for Microsoft 365 has provided significant agility from a security perspective and benefits greatly from the automated backup feature, which strengthens our operations.

The most valuable feature is the data backup functionality. It stands out as a particularly useful and relevant feature in Veeam.

While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365. This may not be entirely on Veeam, however, could be related to Microsoft policies. I would like to see features such as disaster recovery scenarios included in future updates.

We have been using Veeam Backup for Microsoft 365 as part of our company infrastructure for the last five years, albeit occasionally.

In terms of stability, I would rate Veeam Backup for Microsoft 365 an eight or nine. It has been reliable without any critical bugs or errors.

The solution is really scalable. Being a cloud solution, it allows us to increase or decrease the number of users covered by Veeam Backup anytime without any trouble.

Customer service and support are responsive, careful, and attentive. Though not necessarily always helpful, they do handle inquiries with care.

Positive

In my case, I primarily work with Microsoft 365. However, when customers ask for alternatives, we propose Veeam.

The initial setup was straightforward, and installation could be handled by one technician. However, planning backup strategies involves the entire IT team.

One engineer is usually involved in maintenance, but for planning, the entire IT team is required.

From a financial perspective, I don't focus much on the financial value, but the solution does offer considerable agility from a security perspective.

Compared to other solutions, Veeam Backup for Microsoft 365 is not the cheapest option on the market. Once purchased, no extra payments are required for additional features.

We primarily use Microsoft products, but Veeam is suggested as an alternative when customers ask for different options.

I recommend Veeam Backup for Microsoft 365 due to its powerful backup solution, which covers all the modules included in the Veeam Backup solutions.

I'd rate the solution eight out of ten.

We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things.

Then, we can at least restore and recover data from there. So, there's not as much running backup in case of accidental deletion or user issues. It's more for data security in terms of if something gets compromised, then we know we have another set of backups of the entire Microsoft 365.

The most crucial component is immutable backups to ensure that the backups cannot be affected by anything that happens to the tenant. That is the most critical feature. Second, you should also get proper insights into whether the jobs run as scheduled and the ease of maintenance on it to monitor the backup jobs daily to make sure you don't have any issues, also in terms of functionality to restore backups and backup testing, that also pretty much works easily in Veeam Backup for Microsoft 365.

I do everything in-house for maintenance. I manage the full stack myself. I do daily backup monitoring to make sure everything works. Every single VM is my responsibility. I don't need to do maintenance procedures very often - maybe once a month, if even that much. Otherwise, it's mostly just monitoring the jobs and ensuring everything runs. If there are errors, they're usually related to internet issues or something like that. In those cases, I typically just run the backup job again. Regarding monitoring, I barely spend 15 minutes a day on all my backup checks. It's quick and painless.

I'm very satisfied with Veeam Backup for Microsoft 365 and would continue using it if it were up to me. However, my management is considering alternative solutions due to issues with our storage solutions.

We're at a point where we need to decide whether to scale out our existing storage (which would mean spending more money) or switch to a 365 backup service that includes its storage. The storage issue is the main reason we're considering a change.

Apart from that, I'm very happy with the product. It works perfectly, the support is excellent, and it's fairly simple to manage. The app works 100% as expected.

The tool needs to improve its reporting to gain more valuable insights into what data is being backed up. The reports do not provide all the information one would like. But other than that, all the features are up to standard and working perfectly.

I have been using the product for three years. 

I rate the overall solution a nine out of ten. 

The scalability is generally good, but there are some considerations. The main scalability issue is related to storage. The storage solution isn't included in the package - you must arrange storage and backup repositories. If you don't initially set up your backup storage correctly, you might face scalability problems later.

However, regarding the solution they offer—the program, features, and functionality—I would say it's very scalable. It works well for on-site backups, cloud backups, and workload migrations. It fits all needs and scales to whatever you require. If you start with one server now and suddenly have ten servers to back up next month, it just works—you just need to set it up. Overall, I'd rate the scalability at eight out of ten.

When I started using Veeam Backup for Microsoft 365, I wasn't well-versed in the product, so I relied on support quite a lot. When you reach the first-line support staff, they provide relevant articles, knowledge bases, and processes to help you sort out even simple questions.

For technical issues, you can send them the logs and relevant info they need for troubleshooting. Usually, I get my issues resolved within two or three emails back and forth. The support team is knowledgeable, understands the product well, and knows where issues lie. They typically sort out problems within a day. There's also no long wait - if you log a request, you usually get feedback within an hour or two. So, I have no complaints about their support team. It works well.

Positive

Before choosing Veeam Backup for Microsoft 365, we used Acronis about five years ago. With Acronis, we encountered numerous issues regarding support and technical setup. This led us to do some market research. When you search for backup solutions for large IT enterprises, the tool always appears as one of the top recommendations. We also discussed it with one of our partners who is already using it. Based on their recommendation, we decided to try it out. It's been three years now, and we're not looking back. Everything works perfectly fine with the solution.

The installation process is very straightforward. You just run the installer and attach repositories. Setting up Veeam itself is easy.

The main challenge is storage. Veeam doesn't offer its own storage services, so you need to provide your own repositories and storage solutions. The trickiest part is figuring out what kind of storage you'll use for your backup repositories.

I did the deployment myself. 

From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all.

I would recommend Veeam Backup for Microsoft 365. It just works, offering instant recovery and disaster recovery features. I would strongly recommend using VM for anyone managing more than one site or different clients across multiple network infrastructures. It's easy to set up, and the backups work.

If you encounter errors or issues, a dedicated support team is well-versed in solving problems and can assist you. I would recommend the solution for small to medium enterprises and large enterprises. It works effectively across the spectrum—from home users to businesses to enterprise-level operations. It's sufficient for all these needs.

I rate the overall solution an eight out of ten. 

The primary use is back up in Office 365, pulling the data down. 

The automation of backup processes is good.

If you are backing up Office 365, you're pulling the data down. If you are doing cold data archiving in the cloud, it seems like it's quicker to put it in the cloud, but it takes longer to pull it down.

If it could rebuild the data without pulling down the entire chunk, I think it would be an improvement.

We (my company) have been using it for three to four years now. 

We use it daily. I would rate the stability a six out of ten. Sometimes, there is a bug, and it fails, and the backup takes a long.

I would rate the scalability a six out of ten. There are more than a thousand end users. 

I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

With my environment, it took weeks to deploy it. 

It helped with operational efficiency. 

The pricing is expensive. 

I would recommend it. It helps with the virtualization of the environment. 

Overall, I would rate it a five out of ten because I need to try other things to know if it is the best or not. 

We offer clients backup and replication services. According to our clients, Veeam is the very best. 

Veeam is new for us. However, with the help of the Veeam portal, they've relayed things like presentations or documents, which are very good for us in order to understand what Veeam offers, how to engage with clients, et cetera.

It is simple, sleek, and scalable for us. And Veeam has excellent pricing modules, which are useful.

The backup and replication capabilities are excellent. It's great for backing up Office. 

It is very simple to set up. 

If you're hands-on, it's very scalable. Its UI is very easy to understand in terms of what the job is doing, and we can schedule jobs easily.

If clients are backing up onto tape, Veeam's newest versions don't really deal with that.

There were some reliability issues in older versions. This is largely resolved. 

I've used the solution for one to two years. 

In previous versions, there were a few reliability issues. In Version 9, for example, it crashed due to a heavy load. However, by Version 11, the issue was resolved. It hasn't crashed since. 

The solution is quite scalable. It's up to us, how we develop and deploy it. How we deploy the proxy and extend the infrastructure is very straightforward. In just one click you can add servers. 

We have about 20 or 21 users at this time. 

We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it can be resolved.

The initial setup is very simple. It's not complex at all. 

It takes approximately one to two hours to deploy everything. 

The pricing is quite low. It is affordable. 

They are beginning to develop licensing based on a subscription model. The pricing is reasonable compared to perpetual licensing. 

Veeam has recently launched Version 12, which looks interesting. I need time to comment on it. 

I'd recommend the solution to others. The pricing is good, and support is helpful. I'd rate the solution ten out of ten. 

We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.

We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.

We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.

The solution does good backups.

It is stable.

The scalability is good. 

The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.

They could include WAN acceleration to compress the traffic to make things faster.

We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.

Support is very slow. 

We've been using the solution for one year.

The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product scales well. It's very easy to expand. 

We tend to work with small and medium-sized organizations. 

The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.

We've used Acronis and Naviko as well. Veeam is better.

The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.

I can't speak to the exact costs of the solution. 

We are reseller in Morocco. We are Veeam partners.

I would rate the solution six out of ten. 

We use Veeam Backup for Microsoft 365 for Teams. It ensures that we have effective data management and integration. We work with Veeam Backup for Microsoft 365 primarily to support our stream and Teams needs.

Using Veeam Backup for Microsoft 365, we manage our data efficiently without any issues.

For data security, we rely on Veeam Backup for Teams and it is quite effective. However, I'm not the one responsible for implementing the technical details of it.

I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time. This would help enhance efficiency.

We have used Veeam Backup for Microsoft 365 for around two years and have always been happy to use the latest version.

So far, the stability has been satisfactory, and we have not encountered any challenges.

We manage it easily with our existing structure as we only have around ten instances of Veeam Backup for Microsoft 365.

We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.

Positive

Before Veeam Backup for Microsoft 365, we did not work with anything similar.

Since we only have a small number to handle manually, the setup was straightforward.

We are a reseller and have been able to support the software implementation ourselves because of our expertise.

The pricing of Veeam Backup for Microsoft 365 is reasonable and affordable. We pay the subscription only and handle everything else in-house.

I would recommend Veeam Backup for Microsoft 365 to others. As a software integrator and solution provider for retail, we always suggest our clients use it. However, larger companies generally manage their own infrastructure and might have different options available. For retail SMEs, this solution is ideal.

I'd rate the solution ten out of ten.

We use Veeam Backup for Microsoft 365 to back up data on Office 365 services and ensure data protection from a business perspective. This includes data from Outlook, OneDrive, Teams history, and SharePoint. We provide a comprehensive backup solution for our customers and integrate these services.

Veeam Backup for Microsoft 365 has saved important data for our customers. For example, a customer accidentally deleted important financial messages, and our backup solution helped restore all the deleted items, thereby protecting their business.

The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services. This includes features such as cloud data protection and data restoration from separate storage. Veeam enables end-users to have their data secured separately from the main cloud providers like Microsoft, Amazon, or Oracle.

An improvement I'd like to see in future updates is extending the backup of Teams' conversation history. Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data.

We have been using Veeam Backup for Microsoft 365 for two years.

Veeam Backup for Microsoft 365 is quite a stable product. I would rate its stability at ten out of ten.

The scalability of the solution is also good, though I would rate it at eight out of ten.

Veeam's customer service and support are quite responsive and helpful. I would rate them at nine out of ten.

Positive

We also work with other projects and products like Barracuda. However, our customers often choose Veeam over others like Microsoft Azure or Barracuda because it offers a turnkey solution covering both cloud and on-premises data.

The initial setup is automated by default. After the primary configuration, the system runs automated backups.

We have a dedicated technical team of around 20 engineers working specifically on backup solutions.

Veeam Backup for Microsoft 365 provides a significant return on investment by saving critical business data. For instance, in the manufacturing sector, losing program data for machinery could lead to expensive downtimes. Our backup solution ensures that data can be restored, avoiding substantial financial losses.

The pricing is good. While Barracuda might be cheaper, Veeam covers more solutions and offers more features, making it worth the investment. The customer also determines the support level, including premium support from the initial stage.

We evaluated other solutions like Barracuda and Microsoft Azure, but Veeam provides a more comprehensive solution for both cloud and on-premises data.

I would recommend Veeam Backup for Microsoft 365 to all our customers. It covers many areas and provides a unified solution for protecting both cloud and on-premises data. I'd rate the solution eight out of ten.

We primarily use the solution as a backup for our Microsoft items.

The way it backs up personal files is great.

Its initial setup is pretty easy.

The product is stable.

This is a cloud solution, and the speed can be slow sometimes. We want to try to see if somebody else can give us a solution that will be better with speed and maybe affordable or not too expensive.

Veeam is working with this called immutable backup. We have no immutable backup solution in the product for files or Microsoft 365. It is not immutable right now. They were releasing a new version soon this year. After the summer, it will be exciting to see what new releases will be there.

We’ve used the solution for about three years.

It's stable. I have no big issues with running it. We run mostly on our own hardware, so we store a backup on in-house hardware. It's not stored in the cloud right now.

We have three people on the solution currently. Just the IT department handles it.

It is possible to actually scale out more than we actually do since we have been very in-house to keep control over cost. That said, we can actually scale out to cloud storage without any problems with that. It's built into the solution. It's pretty scalable.

Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and rarely are talking with support. I have not had many discussions with the support team. That said, they solved the case when we had some problems some time ago.

We did not previously use a different solution.

It’s straightforward to set up. It’s very, very easy. It is up and running within the same day as they offer a quick deployment.

We handled the setup ourselves. We did not need any assistance from any outside contractors.

We pay some amount yearly. We have a three-year support agreement, and we maybe pay one cost a year. We don't have to pay all of it at the same time and spread it over three years.

We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses. If you are an educational institution, you get some cheaper pricing.

We need to buy the hardware, of course.

We have a support agreement with this solution that will be ended about three months from now, and we will have to renew it. However, we have been talking to Rubrik as another option to see how they sell the M365 backup. We are in our discussion to see if that will be something worth doing as we struggle with the speed.

We tend to use the latest version of the solution. We have a support agreement and try to upgrade to the latest version.

Potential new users need to check out how easy it is to manage the solution. It's pretty easy to understand. However, if you need a backup solution, if you want one copy per day, per week, per month, per year, it might be that you can find other solutions that are easier to understand to set up. With Veeam, you have to think about it.

I’d rate the solution seven out of ten.