Our customers like to have a backup for M365. We provide our customers with the solution.
Lead Engineer Storage at Abraxas Informatik AG
Has an intuitive GUI and useful for M365 backup
Pros and Cons
- "The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face."
- "The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
What is our primary use case?
What is most valuable?
The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face.
What needs improvement?
The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good.
Veeam Backup for Microsoft 365 needs to improve its scalability and support.
For how long have I used the solution?
I have been working with the product for one year.
Buyer's Guide
Veeam Backup for Microsoft 365
December 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What do I think about the stability of the solution?
I rate the product's stability a five out of ten. It is not stable. We have faced outages and unknown errors.
What do I think about the scalability of the solution?
The tool is scalable, and I rate it a five out of ten. My company has 5000 users who use it extensively. We use 24/7 for backups.
How was the initial setup?
I rate Veeam Backup for Microsoft 365's deployment a six out of ten. The initial setup process was difficult, especially since M365 has a complex architecture.
Deployment takes a week. It involves designing, creating recent documentation, and implementing and fixing any problems. We required two people for the deployment process: a backup architect and for maintenance, we now need at least three people, as we operate on a duty-work basis.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten.
What other advice do I have?
I rate the overall product a seven out of ten. You need to consider what you expect from the product. Are you expecting to handle everything yourself, or do you want the customer to manage their resources? That is a big issue to think about.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 20, 2024
Flag as inappropriateChief Information Officer/Chief Technology Officer (Mark A Ober, Andrew H Warren, as State Attorney) at State Attorneys Office 13th Circuit
Useful instant backup and resort, reliable and responsive support
Pros and Cons
- "The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
- "When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out."
What is our primary use case?
We are using Veeam Backup for Office 365 to backup all of our mailboxes. If something happened, we only have to restore the mailbox and look for an email.
What is most valuable?
The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore.
What needs improvement?
When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out.
If I want to offset that data off somewhere else, it is difficult, I don't have a lot of storage options.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately three years.
What do I think about the stability of the solution?
The stability of Veeam Backup for Office 365 is good, they have a good tool.
What do I think about the scalability of the solution?
I found that Veeam Backup for Office 365 is not scalable.
How are customer service and support?
The technical support from Veeam Backup for Office 365 is good, when I reached out to them they resolved my issues.
What's my experience with pricing, setup cost, and licensing?
The cost of Veeam Backup for Office 365 is $19 for one mailbox.
What other advice do I have?
My advice to others is they need to try out other solutions before they make their purchase because Veeam Backup for Office 365 is simple and easy to use, but sometimes, I don't like the solution.
I rate Veeam Backup for Office 365 a ten of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Backup for Microsoft 365
December 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Global Account Executive at Tata Consultancy
Safe storage, reliable, and easy to use
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
- "The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
What is our primary use case?
We are using Veeam Backup for Office 365 to store backups of files, such as pictures that we use and personal files.
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately one year.
What do I think about the stability of the solution?
Veeam Backup for Office 365 is a stable solution.
What do I think about the scalability of the solution?
I have not tested the scalability of Veeam Backup for Office 365 because I have not reached the one terabyte limit I have.
The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability.
We have four or five people using this solution.
How are customer service and support?
I have not had any issues with the need to contact support.
Which solution did I use previously and why did I switch?
I have not used another solution other than Veeam Backup for Office 365.
How was the initial setup?
The initial setup of Veeam Backup for Office 365 was simple. It took approximately five minutes.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required to use Veeam Backup for Office 365.
For the number of users and amount of storage you receive, it is not expensive.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at iFoco
Reliable backup that is easy to use with straightforward integration
Pros and Cons
- "Veeam Backup does backup and restore very well."
- "It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability."
- "We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time."
- "We attempted to use it for our DRP, however, we found it too expensive and complex, so we decided to use it just for backup."
What is our primary use case?
We are using Veeam Backup for our virtual machines. We attempted to use it for our DRP, however, we found it too expensive and complex, so we decided to use it just for backup.
What is most valuable?
Veeam Backup does backup and restore very well, comparable to Acronis. We have found both Veeam Backup and Acronis to be very easy to use and integrate naturally for administration.
What needs improvement?
We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time.
For how long have I used the solution?
We have been using Veeam Backup for approximately ten years for Microsoft 365 and around six years thereafter.
What do I think about the stability of the solution?
Over the last six years, the stability has been pretty good and consistent.
What do I think about the scalability of the solution?
Veeam Backup is quite scalable. I would rate its scalability at eight out of ten, although we are not an expansive organization.
How are customer service and support?
We usually do not request support for our products. We use public documentation if needed, but have not engaged with customer service.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Acronis, primarily as a backup and restore solution. We switched to Veeam Backup for a more advanced solution aiming to accommodate our DRP, but found the transition problematic due to our internet connectivity.
How was the initial setup?
The initial setup of Veeam Backup was easy and needed no more than a few hours. It integrates naturally for administration.
What about the implementation team?
One person is sufficient for deploying Veeam Backup in our 365 infrastructure.
What was our ROI?
We do not have a defined metric for ROI, however, we are satisfied with Veeam Backup as a support service and plan to renew it.
What's my experience with pricing, setup cost, and licensing?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
Which other solutions did I evaluate?
I presented alternatives like Amazon Web Services and Microsoft Azure when considering cloud solutions, however, transitioning did not make financial sense.
What other advice do I have?
I rate Veeam Backup an eight out of ten.
It works well for our backup needs, and I would recommend it for Microsoft 365 due to its reliability.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Dec 29, 2024
Flag as inappropriateSenior Technical Pre-Sales Manager at Arcana Info
Easy to understand with a good UI and good pricing
Pros and Cons
- "It is very simple to set up."
- "If clients are backing up onto tape, Veeam's newest versions don't really deal with that."
What is our primary use case?
We offer clients backup and replication services. According to our clients, Veeam is the very best.
What is most valuable?
Veeam is new for us. However, with the help of the Veeam portal, they've relayed things like presentations or documents, which are very good for us in order to understand what Veeam offers, how to engage with clients, et cetera.
It is simple, sleek, and scalable for us. And Veeam has excellent pricing modules, which are useful.
The backup and replication capabilities are excellent. It's great for backing up Office.
It is very simple to set up.
If you're hands-on, it's very scalable. Its UI is very easy to understand in terms of what the job is doing, and we can schedule jobs easily.
What needs improvement?
If clients are backing up onto tape, Veeam's newest versions don't really deal with that.
There were some reliability issues in older versions. This is largely resolved.
For how long have I used the solution?
I've used the solution for one to two years.
What do I think about the stability of the solution?
In previous versions, there were a few reliability issues. In Version 9, for example, it crashed due to a heavy load. However, by Version 11, the issue was resolved. It hasn't crashed since.
What do I think about the scalability of the solution?
The solution is quite scalable. It's up to us, how we develop and deploy it. How we deploy the proxy and extend the infrastructure is very straightforward. In just one click you can add servers.
We have about 20 or 21 users at this time.
How are customer service and support?
We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it can be resolved.
How was the initial setup?
The initial setup is very simple. It's not complex at all.
It takes approximately one to two hours to deploy everything.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite low. It is affordable.
They are beginning to develop licensing based on a subscription model. The pricing is reasonable compared to perpetual licensing.
What other advice do I have?
Veeam has recently launched Version 12, which looks interesting. I need time to comment on it.
I'd recommend the solution to others. The pricing is good, and support is helpful. I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Projects at a tech services company with 201-500 employees
The solution includes a free license for up to ten VMs, is stable, and scalable
Pros and Cons
- "The most valuable features of the solution are the scalability and the free license of up to ten VMs."
- "As with all things, the solution can be improved by reducing the cost."
What is our primary use case?
The solution is used to keep files for posterity, in case of disaster recovery, in case of restoring something that goes missing.
The solution is primarily deployed on the cloud but in some cases we deploy on-prem.
What is most valuable?
The most valuable features of the solution are the scalability and the free license of up to ten VMs.
What needs improvement?
As with all things, the solution can be improved by reducing the cost.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
The stability of the solution is an industry-standard and I give the stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is extremely scalable.
We have a few thousand people using the solution.
How are customer service and support?
We are partners with Veeam Backup for Office 365, so we don't have any issues with their technical support.
How was the initial setup?
The initial setup is straightforward because we use specialists.
We already have a shared platform, so bringing in new customers is very easy for us. We simply apply a license and bring the customers in.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is good. Veeam Backup for Office 365 is a low-priced solution, so it is scalable and is priced for the market, comparable to other solutions.
What other advice do I have?
I give the solution a ten out of ten.
I work for an MSP and we have over 200 working technicians. We require ten people for the deployment and maintenance of the solution.
I recommend the solution. I also use the solution personally at home for free.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Sales Specialist at Promise Group
Empowered data protection with enhanced backup strength and a straightforward setup
Pros and Cons
- "The most valuable feature is the data backup functionality."
- "While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365."
What is our primary use case?
In my organization, we use Veeam Backup for Microsoft 365 primarily for data backup and data protection. It is also utilized for security purposes.
How has it helped my organization?
Veeam Backup for Microsoft 365 has provided significant agility from a security perspective and benefits greatly from the automated backup feature, which strengthens our operations.
What is most valuable?
The most valuable feature is the data backup functionality. It stands out as a particularly useful and relevant feature in Veeam.
What needs improvement?
While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365. This may not be entirely on Veeam, however, could be related to Microsoft policies. I would like to see features such as disaster recovery scenarios included in future updates.
For how long have I used the solution?
We have been using Veeam Backup for Microsoft 365 as part of our company infrastructure for the last five years, albeit occasionally.
What do I think about the stability of the solution?
In terms of stability, I would rate Veeam Backup for Microsoft 365 an eight or nine. It has been reliable without any critical bugs or errors.
What do I think about the scalability of the solution?
The solution is really scalable. Being a cloud solution, it allows us to increase or decrease the number of users covered by Veeam Backup anytime without any trouble.
How are customer service and support?
Customer service and support are responsive, careful, and attentive. Though not necessarily always helpful, they do handle inquiries with care.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my case, I primarily work with Microsoft 365. However, when customers ask for alternatives, we propose Veeam.
How was the initial setup?
The initial setup was straightforward, and installation could be handled by one technician. However, planning backup strategies involves the entire IT team.
What about the implementation team?
One engineer is usually involved in maintenance, but for planning, the entire IT team is required.
What was our ROI?
From a financial perspective, I don't focus much on the financial value, but the solution does offer considerable agility from a security perspective.
What's my experience with pricing, setup cost, and licensing?
Compared to other solutions, Veeam Backup for Microsoft 365 is not the cheapest option on the market. Once purchased, no extra payments are required for additional features.
Which other solutions did I evaluate?
We primarily use Microsoft products, but Veeam is suggested as an alternative when customers ask for different options.
What other advice do I have?
I recommend Veeam Backup for Microsoft 365 due to its powerful backup solution, which covers all the modules included in the Veeam Backup solutions.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Oct 16, 2024
Flag as inappropriateBusiness Development Specialist at a tech services company with 11-50 employees
Robust data protection with good security and seamless cloud backup
Pros and Cons
- "The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services."
- "Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data."
What is our primary use case?
We use Veeam Backup for Microsoft 365 to back up data on Office 365 services and ensure data protection from a business perspective. This includes data from Outlook, OneDrive, Teams history, and SharePoint. We provide a comprehensive backup solution for our customers and integrate these services.
How has it helped my organization?
Veeam Backup for Microsoft 365 has saved important data for our customers. For example, a customer accidentally deleted important financial messages, and our backup solution helped restore all the deleted items, thereby protecting their business.
What is most valuable?
The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services. This includes features such as cloud data protection and data restoration from separate storage. Veeam enables end-users to have their data secured separately from the main cloud providers like Microsoft, Amazon, or Oracle.
What needs improvement?
An improvement I'd like to see in future updates is extending the backup of Teams' conversation history. Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data.
For how long have I used the solution?
We have been using Veeam Backup for Microsoft 365 for two years.
What do I think about the stability of the solution?
Veeam Backup for Microsoft 365 is quite a stable product. I would rate its stability at ten out of ten.
What do I think about the scalability of the solution?
The scalability of the solution is also good, though I would rate it at eight out of ten.
How are customer service and support?
Veeam's customer service and support are quite responsive and helpful. I would rate them at nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also work with other projects and products like Barracuda. However, our customers often choose Veeam over others like Microsoft Azure or Barracuda because it offers a turnkey solution covering both cloud and on-premises data.
How was the initial setup?
The initial setup is automated by default. After the primary configuration, the system runs automated backups.
What about the implementation team?
We have a dedicated technical team of around 20 engineers working specifically on backup solutions.
What was our ROI?
Veeam Backup for Microsoft 365 provides a significant return on investment by saving critical business data. For instance, in the manufacturing sector, losing program data for machinery could lead to expensive downtimes. Our backup solution ensures that data can be restored, avoiding substantial financial losses.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. While Barracuda might be cheaper, Veeam covers more solutions and offers more features, making it worth the investment. The customer also determines the support level, including premium support from the initial stage.
Which other solutions did I evaluate?
We evaluated other solutions like Barracuda and Microsoft Azure, but Veeam provides a more comprehensive solution for both cloud and on-premises data.
What other advice do I have?
I would recommend Veeam Backup for Microsoft 365 to all our customers. It covers many areas and provides a unified solution for protecting both cloud and on-premises data. I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Sep 18, 2024
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Updated: December 2024
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