Veeam Backup for Microsoft 365 Reviews

Veeam Backup is primarily used by companies already using Veeam to expand their backup to protect their data or who have moved to Office 365 and want to be able to backup to Office 365 in the cloud.

Using Veaam Backup means that there is a backup for Office 365 that can be restored from, rather than just piggybacking off what Office 365 provides, which is more of an archiving capability.

The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem.

Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments. So if they're using it in both a cloud and an on-prem environment, it can get a little bit confusing as to how that actually happens and how it works.

I've been using Veeam Backup for Office 365 for about three years.

The latest version of Veaam Backup is very stable.

Veaam Backup goes up to 5,000 email users before you need to do another implementation. A lot of their customers are within that size, so it works for them, but once you get into really large corporate customers, it gets more complicated.

Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.

The initial setup is simple, with deployment taking a relatively short period of time, about a couple of hours.

When customers move their Office environment out to Azure, they save all of the resources they would use for Exchange, as well as the storage. 

Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes. Veaam also provides flexible one-to-five-year subscription licensing and no longer use perpetual licenses. There are additional costs for keeping data in the cloud, e.g. for Azure licensing.

Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement. If you're an existing Veaam customer who has on-prem backup, I would advise integrating your on-prem backup with the Office 365 backup to get a more cost-effective, easy-to-use solution. I'd give Veaam backup a rating of eight out of ten because it's easy to use and solves a customer problem with its restore point functionality.

After migrating to the Vectrus platform, the main focus was on ensuring complete backups of email, Teams, and SharePoint using Veeam Backup. Additionally, user migration and porting are essential aspects of this process. There was a need for archiving user email boxes for several years, even for those who have left the company, and Veeam is utilized to export these backups.

Its absolute functionality and intuitiveness are the most valuable features.

The weaknesses in Veeam Backup for Microsoft 365 primarily fall into two categories. One related to its scaling challenges when dealing with large organizations with thousands of entities to back up, it's not efficient to back up everything in a single pool. This necessitates the segmentation of backups into different subsets, which requires ongoing maintenance. This can be complex and requires significant automation efforts at the customer site to ensure backups remain consistent and complete. The second category is related to performance bottlenecks, which makes it a less-than-ideal backup platform. This can affect overall backup and restore performance. To address this, there's a need for better strategies, including monitoring performance and potentially adding input features for user inquiries or for managing backups in subsets within the Teams and SharePoint environments.

I have been working with it for almost five years.

It offers good stability features.

For larger companies, automation becomes crucial due to the impracticality of manually handling user inquiries. It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account. This feature should be monitored and considered for inclusion in future versions of the platform.

The technical support is highly professional and proficient. They excel at providing support, and in most cases, the first-level support is so effective that there's little need to escalate to second or third-level support.

Positive

The implementation procedure was straightforward and easy to follow. It involved simply installing the entire backup system, which was completed promptly.

If there is an existing implementation, it is simplest and most straightforward to maintain a consistent look and feel throughout the entire team platform. I would rate it eight out of ten.

We use Veeam Backup for Microsoft 365 for Teams. It ensures that we have effective data management and integration. We work with Veeam Backup for Microsoft 365 primarily to support our stream and Teams needs.

Using Veeam Backup for Microsoft 365, we manage our data efficiently without any issues.

For data security, we rely on Veeam Backup for Teams and it is quite effective. However, I'm not the one responsible for implementing the technical details of it.

I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time. This would help enhance efficiency.

We have used Veeam Backup for Microsoft 365 for around two years and have always been happy to use the latest version.

So far, the stability has been satisfactory, and we have not encountered any challenges.

We manage it easily with our existing structure as we only have around ten instances of Veeam Backup for Microsoft 365.

We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.

Positive

Before Veeam Backup for Microsoft 365, we did not work with anything similar.

Since we only have a small number to handle manually, the setup was straightforward.

We are a reseller and have been able to support the software implementation ourselves because of our expertise.

The pricing of Veeam Backup for Microsoft 365 is reasonable and affordable. We pay the subscription only and handle everything else in-house.

I would recommend Veeam Backup for Microsoft 365 to others. As a software integrator and solution provider for retail, we always suggest our clients use it. However, larger companies generally manage their own infrastructure and might have different options available. For retail SMEs, this solution is ideal.

I'd rate the solution ten out of ten.

The primary use is back up in Office 365, pulling the data down. 

The automation of backup processes is good.

If you are backing up Office 365, you're pulling the data down. If you are doing cold data archiving in the cloud, it seems like it's quicker to put it in the cloud, but it takes longer to pull it down.

If it could rebuild the data without pulling down the entire chunk, I think it would be an improvement.

We (my company) have been using it for three to four years now. 

We use it daily. I would rate the stability a six out of ten. Sometimes, there is a bug, and it fails, and the backup takes a long.

I would rate the scalability a six out of ten. There are more than a thousand end users. 

I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

With my environment, it took weeks to deploy it. 

It helped with operational efficiency. 

The pricing is expensive. 

I would recommend it. It helps with the virtualization of the environment. 

Overall, I would rate it a five out of ten because I need to try other things to know if it is the best or not. 

We primarily use the solution as a backup for our Microsoft items.

The way it backs up personal files is great.

Its initial setup is pretty easy.

The product is stable.

This is a cloud solution, and the speed can be slow sometimes. We want to try to see if somebody else can give us a solution that will be better with speed and maybe affordable or not too expensive.

Veeam is working with this called immutable backup. We have no immutable backup solution in the product for files or Microsoft 365. It is not immutable right now. They were releasing a new version soon this year. After the summer, it will be exciting to see what new releases will be there.

We’ve used the solution for about three years.

It's stable. I have no big issues with running it. We run mostly on our own hardware, so we store a backup on in-house hardware. It's not stored in the cloud right now.

We have three people on the solution currently. Just the IT department handles it.

It is possible to actually scale out more than we actually do since we have been very in-house to keep control over cost. That said, we can actually scale out to cloud storage without any problems with that. It's built into the solution. It's pretty scalable.

Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and rarely are talking with support. I have not had many discussions with the support team. That said, they solved the case when we had some problems some time ago.

We did not previously use a different solution.

It’s straightforward to set up. It’s very, very easy. It is up and running within the same day as they offer a quick deployment.

We handled the setup ourselves. We did not need any assistance from any outside contractors.

We pay some amount yearly. We have a three-year support agreement, and we maybe pay one cost a year. We don't have to pay all of it at the same time and spread it over three years.

We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses. If you are an educational institution, you get some cheaper pricing.

We need to buy the hardware, of course.

We have a support agreement with this solution that will be ended about three months from now, and we will have to renew it. However, we have been talking to Rubrik as another option to see how they sell the M365 backup. We are in our discussion to see if that will be something worth doing as we struggle with the speed.

We tend to use the latest version of the solution. We have a support agreement and try to upgrade to the latest version.

Potential new users need to check out how easy it is to manage the solution. It's pretty easy to understand. However, if you need a backup solution, if you want one copy per day, per week, per month, per year, it might be that you can find other solutions that are easier to understand to set up. With Veeam, you have to think about it.

I’d rate the solution seven out of ten.

We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.

We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.

We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.

The solution does good backups.

It is stable.

The scalability is good. 

The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.

They could include WAN acceleration to compress the traffic to make things faster.

We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.

Support is very slow. 

We've been using the solution for one year.

The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product scales well. It's very easy to expand. 

We tend to work with small and medium-sized organizations. 

The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.

We've used Acronis and Naviko as well. Veeam is better.

The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.

I can't speak to the exact costs of the solution. 

We are reseller in Morocco. We are Veeam partners.

I would rate the solution six out of ten. 

We use the solution for backup.

The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.

The solution needs to improve its speed. 

I have been using the product for three years. 

I rate the product's stability a ten out of ten. 

My company has 10 users for Veeam Backup for Microsoft 365. I rate its scalability a ten out of ten. 

Veeam Backup for Microsoft 365's deployment was easy. 

Veeam Backup for Microsoft 365 is worth its money. 

I rate the product an eight out of ten. It helps us save time. We have seen around 20 percent of time savings. 

It is mostly used for PST from Outlook and OneDrive. It is a good solution, and we don't have any issues with any customers.

The solution provided a good recovery point for our customers. The solution is user-friendly, and we don't have any issues. We were able to recover anything we wanted because it was not compromised.

The solution's integration and exchange with email-related things are very, very powerful. The solution is also easy to manage and work with.

The solution should provide more integration with Teams and SharePoint Online to perform other tasks.

We have been selling Veeam Backup for Office 365 for six to eight years.

The solution is very stable. I don't have any issue with it.

I rate Veeam Backup for Office 365 a ten out of ten for scalability. It is good for the purposes that we use it for.

In my organization, 100 people are using the solution, and we do not have plans to increase the usage.

Since the stability of the solution is very good, we don't have any issues to report. I don't have a lot of experience with the support team, but I think they are good.

The initial setup for Veeam Backup for Office 365 was easy and not complex at all.

We have had an ROI with this solution.

The solution is very, very, very, cheap. It is a good solution, and its price is not bad.

I am using the latest version of Veeam Backup for Office 365.

I would suggest buying this solution if it fits everything the users need because some suite products, like Project Server, are not available for everyone.

Overall, I rate Veeam Backup for Office 365 a nine out of ten.