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System Director at Infoware Systems
Reseller
Top 20
Effective data management with enhanced backup efficiency and highly rated support
Pros and Cons
  • "For data security, we rely on Veeam Backup for Teams and it is quite effective."
  • "I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."

What is our primary use case?

We use Veeam Backup for Microsoft 365 for Teams. It ensures that we have effective data management and integration. We work with Veeam Backup for Microsoft 365 primarily to support our stream and Teams needs.

How has it helped my organization?

Using Veeam Backup for Microsoft 365, we manage our data efficiently without any issues.

What is most valuable?

For data security, we rely on Veeam Backup for Teams and it is quite effective. However, I'm not the one responsible for implementing the technical details of it.

What needs improvement?

I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time. This would help enhance efficiency.

Buyer's Guide
Veeam Backup for Microsoft 365
November 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?

We have used Veeam Backup for Microsoft 365 for around two years and have always been happy to use the latest version.

What do I think about the stability of the solution?

So far, the stability has been satisfactory, and we have not encountered any challenges.

What do I think about the scalability of the solution?

We manage it easily with our existing structure as we only have around ten instances of Veeam Backup for Microsoft 365.

How are customer service and support?

We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Veeam Backup for Microsoft 365, we did not work with anything similar.

How was the initial setup?

Since we only have a small number to handle manually, the setup was straightforward.

What about the implementation team?

We are a reseller and have been able to support the software implementation ourselves because of our expertise.

What's my experience with pricing, setup cost, and licensing?

The pricing of Veeam Backup for Microsoft 365 is reasonable and affordable. We pay the subscription only and handle everything else in-house.

What other advice do I have?

I would recommend Veeam Backup for Microsoft 365 to others. As a software integrator and solution provider for retail, we always suggest our clients use it. However, larger companies generally manage their own infrastructure and might have different options available. For retail SMEs, this solution is ideal.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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BasemIsmail - PeerSpot reviewer
Business Development Specialist at a tech services company with 11-50 employees
Real User
Top 5
Robust data protection with good security and seamless cloud backup
Pros and Cons
  • "The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services."
  • "Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data."

What is our primary use case?

We use Veeam Backup for Microsoft 365 to back up data on Office 365 services and ensure data protection from a business perspective. This includes data from Outlook, OneDrive, Teams history, and SharePoint. We provide a comprehensive backup solution for our customers and integrate these services.

How has it helped my organization?

Veeam Backup for Microsoft 365 has saved important data for our customers. For example, a customer accidentally deleted important financial messages, and our backup solution helped restore all the deleted items, thereby protecting their business.

What is most valuable?

The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services. This includes features such as cloud data protection and data restoration from separate storage. Veeam enables end-users to have their data secured separately from the main cloud providers like Microsoft, Amazon, or Oracle.

What needs improvement?

An improvement I'd like to see in future updates is extending the backup of Teams' conversation history. Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data.

For how long have I used the solution?

We have been using Veeam Backup for Microsoft 365 for two years.

What do I think about the stability of the solution?

Veeam Backup for Microsoft 365 is quite a stable product. I would rate its stability at ten out of ten.

What do I think about the scalability of the solution?

The scalability of the solution is also good, though I would rate it at eight out of ten.

How are customer service and support?

Veeam's customer service and support are quite responsive and helpful. I would rate them at nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also work with other projects and products like Barracuda. However, our customers often choose Veeam over others like Microsoft Azure or Barracuda because it offers a turnkey solution covering both cloud and on-premises data.

How was the initial setup?

The initial setup is automated by default. After the primary configuration, the system runs automated backups.

What about the implementation team?

We have a dedicated technical team of around 20 engineers working specifically on backup solutions.

What was our ROI?

Veeam Backup for Microsoft 365 provides a significant return on investment by saving critical business data. For instance, in the manufacturing sector, losing program data for machinery could lead to expensive downtimes. Our backup solution ensures that data can be restored, avoiding substantial financial losses.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. While Barracuda might be cheaper, Veeam covers more solutions and offers more features, making it worth the investment. The customer also determines the support level, including premium support from the initial stage.

Which other solutions did I evaluate?

We evaluated other solutions like Barracuda and Microsoft Azure, but Veeam provides a more comprehensive solution for both cloud and on-premises data.

What other advice do I have?

I would recommend Veeam Backup for Microsoft 365 to all our customers. It covers many areas and provides a unified solution for protecting both cloud and on-premises data. I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
Veeam Backup for Microsoft 365
November 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Senior Engineer at Inland Norway University of Applied Sciences
Real User
Good backups and easy to set up but can run slow
Pros and Cons
  • "The way it backs up personal files is great."
  • "This is a cloud solution, and the speed can be slow sometimes."

What is our primary use case?

We primarily use the solution as a backup for our Microsoft items.

What is most valuable?

The way it backs up personal files is great.

Its initial setup is pretty easy.

The product is stable.

What needs improvement?

This is a cloud solution, and the speed can be slow sometimes. We want to try to see if somebody else can give us a solution that will be better with speed and maybe affordable or not too expensive.

Veeam is working with this called immutable backup. We have no immutable backup solution in the product for files or Microsoft 365. It is not immutable right now. They were releasing a new version soon this year. After the summer, it will be exciting to see what new releases will be there.

For how long have I used the solution?

We’ve used the solution for about three years.

What do I think about the stability of the solution?

It's stable. I have no big issues with running it. We run mostly on our own hardware, so we store a backup on in-house hardware. It's not stored in the cloud right now.

What do I think about the scalability of the solution?

We have three people on the solution currently. Just the IT department handles it.

It is possible to actually scale out more than we actually do since we have been very in-house to keep control over cost. That said, we can actually scale out to cloud storage without any problems with that. It's built into the solution. It's pretty scalable.

How are customer service and support?

Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and rarely are talking with support. I have not had many discussions with the support team. That said, they solved the case when we had some problems some time ago.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

It’s straightforward to set up. It’s very, very easy. It is up and running within the same day as they offer a quick deployment.

What about the implementation team?

We handled the setup ourselves. We did not need any assistance from any outside contractors.

What's my experience with pricing, setup cost, and licensing?

We pay some amount yearly. We have a three-year support agreement, and we maybe pay one cost a year. We don't have to pay all of it at the same time and spread it over three years.

We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses. If you are an educational institution, you get some cheaper pricing.

We need to buy the hardware, of course.

Which other solutions did I evaluate?

We have a support agreement with this solution that will be ended about three months from now, and we will have to renew it. However, we have been talking to Rubrik as another option to see how they sell the M365 backup. We are in our discussion to see if that will be something worth doing as we struggle with the speed.

What other advice do I have?

We tend to use the latest version of the solution. We have a support agreement and try to upgrade to the latest version.

Potential new users need to check out how easy it is to manage the solution. It's pretty easy to understand. However, if you need a backup solution, if you want one copy per day, per week, per month, per year, it might be that you can find other solutions that are easier to understand to set up. With Veeam, you have to think about it.

I’d rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Stephen Catalano - PeerSpot reviewer
National Sales Engineer at Insight
Real User
User-friendly and provides restore points
Pros and Cons
  • "The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem."
  • "Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."

What is our primary use case?

Veeam Backup is primarily used by companies already using Veeam to expand their backup to protect their data or who have moved to Office 365 and want to be able to backup to Office 365 in the cloud.

How has it helped my organization?

Using Veaam Backup means that there is a backup for Office 365 that can be restored from, rather than just piggybacking off what Office 365 provides, which is more of an archiving capability.

What is most valuable?

The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem.

What needs improvement?

Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments. So if they're using it in both a cloud and an on-prem environment, it can get a little bit confusing as to how that actually happens and how it works.

For how long have I used the solution?

I've been using Veeam Backup for Office 365 for about three years.

What do I think about the stability of the solution?

The latest version of Veaam Backup is very stable.

What do I think about the scalability of the solution?

Veaam Backup goes up to 5,000 email users before you need to do another implementation. A lot of their customers are within that size, so it works for them, but once you get into really large corporate customers, it gets more complicated.

How are customer service and support?

Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.

How was the initial setup?

The initial setup is simple, with deployment taking a relatively short period of time, about a couple of hours.

What was our ROI?

When customers move their Office environment out to Azure, they save all of the resources they would use for Exchange, as well as the storage. 

What's my experience with pricing, setup cost, and licensing?

Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes. Veaam also provides flexible one-to-five-year subscription licensing and no longer use perpetual licenses. There are additional costs for keeping data in the cloud, e.g. for Azure licensing.

What other advice do I have?

Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement. If you're an existing Veaam customer who has on-prem backup, I would advise integrating your on-prem backup with the Office 365 backup to get a more cost-effective, easy-to-use solution. I'd give Veaam backup a rating of eight out of ten because it's easy to use and solves a customer problem with its restore point functionality.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2044197 - PeerSpot reviewer
Backup & Recovery Administrator at a tech vendor with 10,001+ employees
Real User
Versatile, easy to install and simple to use
Pros and Cons
  • "It was easy to set up."
  • "If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."

What is our primary use case?

We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.

How has it helped my organization?

There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.

What is most valuable?

All the features are good.

There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.

It was easy to set up.

The solution can scale. 

It is stable.

There is a free version available. 

What needs improvement?

If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.

Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.

We have found the free version to be less stable. 

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. 

It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently. 

Which solution did I use previously and why did I switch?

I'm using both Druva and Veam, and I'm looking at Rubrik.

Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options.  They have multiple solutions to choose from. 

How was the initial setup?

The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it. 

I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.

So far, we haven't really needed to handle maintenance. It's running well. 

What about the implementation team?

I handled the initial setup in-house. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I would rate it eight out of ten. We have just a standard license. 

What other advice do I have?

I'm an administrator and an end-user. 

It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ghislaine-Resplandy - PeerSpot reviewer
Cloud Engineers at Qair
Real User
Top 10
An easy-to-use backup solution that helps to save time
Pros and Cons
  • "The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
  • "The solution needs to improve its speed."

What is our primary use case?

We use the solution for backup.

What is most valuable?

The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.

What needs improvement?

The solution needs to improve its speed. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

My company has 10 users for Veeam Backup for Microsoft 365. I rate its scalability a ten out of ten. 

How was the initial setup?

Veeam Backup for Microsoft 365's deployment was easy. 

What was our ROI?

Veeam Backup for Microsoft 365 is worth its money. 

What other advice do I have?

I rate the product an eight out of ten. It helps us save time. We have seen around 20 percent of time savings. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
KoenTeugels - PeerSpot reviewer
Storage Presales at Huawei
Real User
Top 10
Easy to use, straightforward to set up, and offers good integrations
Pros and Cons
  • "It is a stable solution."
  • "Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."

What is our primary use case?

Most of the time, the solution is primarily used for a VM backup from VMware.

What is most valuable?

The ease of use is great. 

The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.

The setup was straightforward. 

It is a stable solution.

The scalability is great.

What needs improvement?

Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.

We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.

For how long have I used the solution?

I've been using the solution for about ten years now. 

What do I think about the stability of the solution?

It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches. 

There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.

What do I think about the scalability of the solution?

The solution scales well.

Mostly, I am the person on the solution. There may be an administrator as well. 

Which solution did I use previously and why did I switch?

I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.

The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.

How was the initial setup?

The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days. 

You only need one person for deployment and maintenance. 

What about the implementation team?

I work for integrators. I handle the initial setups of the solution myself. 

What was our ROI?

I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.

What's my experience with pricing, setup cost, and licensing?

Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.

There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.

What other advice do I have?

I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Real User
Top 5
Easy to deploy and integrate with reasonable pricing
Pros and Cons
  • "It is very easy to integrate. You can do it very fast."
  • "It's a new product. It's not mature."

What is our primary use case?

If you have any virtualization solution, you don't have to have a VM solution for Linux. We don't need to go through an agent for a physical server. I've only done one integration one time for Office.

What is most valuable?

It is very easy to integrate. You can do it very fast.

With the latest version, you can back up directly to the cloud without having to do it on-prem, which saves money. 

The integration is very easy. It's fast and straightforward. The product is pretty straightforward to deploy.

It is stable.

What needs improvement?

Microsoft already gives backup features, and therefore they don't need to go for another backup solution. 

I don't have any notes for improvements. 

It is only for Office, not for other platforms. 

It's a new product. It's not mature. It might need more cloud capacity.

For how long have I used the solution?

I've used the solution for one year. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

This is a simple backup for Office 365. It doesn't need to be scalable. 

How are customer service and support?

We haven't dealt with technical support.

How was the initial setup?

The solution is very easy to set up. Once you start, you just click through and enter information about storage, user name, and password. 

What about the implementation team?

We are integrators and can help clients set it up. Anyone with good Microsoft knowledge can handle the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing is acceptable. It's not overly expensive. I'd rate the pricing nine out of ten.

What other advice do I have?

I'd rate the solution nine out of ten.

I'd recommend the solution to others.

Users should not rely on Microsoft. They need to have another local solution to handle backups outside of Microsoft.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.