Veeam Backup is primarily used by companies already using Veeam to expand their backup to protect their data or who have moved to Office 365 and want to be able to backup to Office 365 in the cloud.
National Sales Engineer at Insight
User-friendly and provides restore points
Pros and Cons
- "The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem."
- "Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
What is our primary use case?
How has it helped my organization?
Using Veaam Backup means that there is a backup for Office 365 that can be restored from, rather than just piggybacking off what Office 365 provides, which is more of an archiving capability.
What is most valuable?
The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem.
What needs improvement?
Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments. So if they're using it in both a cloud and an on-prem environment, it can get a little bit confusing as to how that actually happens and how it works.
Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
For how long have I used the solution?
I've been using Veeam Backup for Office 365 for about three years.
What do I think about the stability of the solution?
The latest version of Veaam Backup is very stable.
What do I think about the scalability of the solution?
Veaam Backup goes up to 5,000 email users before you need to do another implementation. A lot of their customers are within that size, so it works for them, but once you get into really large corporate customers, it gets more complicated.
How are customer service and support?
Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.
How was the initial setup?
The initial setup is simple, with deployment taking a relatively short period of time, about a couple of hours.
What was our ROI?
When customers move their Office environment out to Azure, they save all of the resources they would use for Exchange, as well as the storage.
What's my experience with pricing, setup cost, and licensing?
Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes. Veaam also provides flexible one-to-five-year subscription licensing and no longer use perpetual licenses. There are additional costs for keeping data in the cloud, e.g. for Azure licensing.
What other advice do I have?
Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement. If you're an existing Veaam customer who has on-prem backup, I would advise integrating your on-prem backup with the Office 365 backup to get a more cost-effective, easy-to-use solution. I'd give Veaam backup a rating of eight out of ten because it's easy to use and solves a customer problem with its restore point functionality.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Backup & Recovery Administrator at a tech vendor with 10,001+ employees
Versatile, easy to install and simple to use
Pros and Cons
- "It was easy to set up."
- "If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."
What is our primary use case?
We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.
How has it helped my organization?
There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.
What is most valuable?
All the features are good.
There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.
It was easy to set up.
The solution can scale.
It is stable.
There is a free version available.
What needs improvement?
If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.
Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.
We have found the free version to be less stable.
For how long have I used the solution?
I've been using the solution for a year and a half.
What do I think about the stability of the solution?
While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently.
Which solution did I use previously and why did I switch?
I'm using both Druva and Veam, and I'm looking at Rubrik.
Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options. They have multiple solutions to choose from.
How was the initial setup?
The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it.
I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.
So far, we haven't really needed to handle maintenance. It's running well.
What about the implementation team?
I handled the initial setup in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I would rate it eight out of ten. We have just a standard license.
What other advice do I have?
I'm an administrator and an end-user.
It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Cloud Engineers at Qair
An easy-to-use backup solution that helps to save time
Pros and Cons
- "The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
- "The solution needs to improve its speed."
What is our primary use case?
We use the solution for backup.
What is most valuable?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What needs improvement?
The solution needs to improve its speed.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
My company has 10 users for Veeam Backup for Microsoft 365. I rate its scalability a ten out of ten.
How was the initial setup?
Veeam Backup for Microsoft 365's deployment was easy.
What was our ROI?
Veeam Backup for Microsoft 365 is worth its money.
What other advice do I have?
I rate the product an eight out of ten. It helps us save time. We have seen around 20 percent of time savings.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Presales at Huawei
Easy to use, straightforward to set up, and offers good integrations
Pros and Cons
- "It is a stable solution."
- "Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
What is our primary use case?
Most of the time, the solution is primarily used for a VM backup from VMware.
What is most valuable?
The ease of use is great.
The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.
The setup was straightforward.
It is a stable solution.
The scalability is great.
What needs improvement?
Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.
We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.
For how long have I used the solution?
I've been using the solution for about ten years now.
What do I think about the stability of the solution?
It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches.
There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.
What do I think about the scalability of the solution?
The solution scales well.
Mostly, I am the person on the solution. There may be an administrator as well.
Which solution did I use previously and why did I switch?
I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.
The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.
How was the initial setup?
The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days.
You only need one person for deployment and maintenance.
What about the implementation team?
I work for integrators. I handle the initial setups of the solution myself.
What was our ROI?
I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.
What's my experience with pricing, setup cost, and licensing?
Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.
There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.
What other advice do I have?
I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Easy to deploy and integrate with reasonable pricing
Pros and Cons
- "It is very easy to integrate. You can do it very fast."
- "It's a new product. It's not mature."
What is our primary use case?
If you have any virtualization solution, you don't have to have a VM solution for Linux. We don't need to go through an agent for a physical server. I've only done one integration one time for Office.
What is most valuable?
It is very easy to integrate. You can do it very fast.
With the latest version, you can back up directly to the cloud without having to do it on-prem, which saves money.
The integration is very easy. It's fast and straightforward. The product is pretty straightforward to deploy.
It is stable.
What needs improvement?
Microsoft already gives backup features, and therefore they don't need to go for another backup solution.
I don't have any notes for improvements.
It is only for Office, not for other platforms.
It's a new product. It's not mature. It might need more cloud capacity.
For how long have I used the solution?
I've used the solution for one year.
What do I think about the stability of the solution?
The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
This is a simple backup for Office 365. It doesn't need to be scalable.
How are customer service and support?
We haven't dealt with technical support.
How was the initial setup?
The solution is very easy to set up. Once you start, you just click through and enter information about storage, user name, and password.
What about the implementation team?
We are integrators and can help clients set it up. Anyone with good Microsoft knowledge can handle the setup.
What's my experience with pricing, setup cost, and licensing?
The pricing is acceptable. It's not overly expensive. I'd rate the pricing nine out of ten.
What other advice do I have?
I'd rate the solution nine out of ten.
I'd recommend the solution to others.
Users should not rely on Microsoft. They need to have another local solution to handle backups outside of Microsoft.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Datacenter & Security Manager at Binaria IT Services
Offers powerful email integration and is user-friendly
Pros and Cons
- "The solution is also easy to manage and work with."
- "The solution should provide more integration with Teams and SharePoint Online to perform other tasks."
What is our primary use case?
It is mostly used for PST from Outlook and OneDrive. It is a good solution, and we don't have any issues with any customers.
How has it helped my organization?
The solution provided a good recovery point for our customers. The solution is user-friendly, and we don't have any issues. We were able to recover anything we wanted because it was not compromised.
What is most valuable?
The solution's integration and exchange with email-related things are very, very powerful. The solution is also easy to manage and work with.
What needs improvement?
The solution should provide more integration with Teams and SharePoint Online to perform other tasks.
For how long have I used the solution?
We have been selling Veeam Backup for Office 365 for six to eight years.
What do I think about the stability of the solution?
The solution is very stable. I don't have any issue with it.
What do I think about the scalability of the solution?
I rate Veeam Backup for Office 365 a ten out of ten for scalability. It is good for the purposes that we use it for.
In my organization, 100 people are using the solution, and we do not have plans to increase the usage.
How are customer service and support?
Since the stability of the solution is very good, we don't have any issues to report. I don't have a lot of experience with the support team, but I think they are good.
How was the initial setup?
The initial setup for Veeam Backup for Office 365 was easy and not complex at all.
What was our ROI?
We have had an ROI with this solution.
What's my experience with pricing, setup cost, and licensing?
The solution is very, very, very, cheap. It is a good solution, and its price is not bad.
What other advice do I have?
I am using the latest version of Veeam Backup for Office 365.
I would suggest buying this solution if it fits everything the users need because some suite products, like Project Server, are not available for everyone.
Overall, I rate Veeam Backup for Office 365 a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Technical Specialist at a tech consulting company with 11-50 employees
Better than most of the competitors, capable of handling a large volume of data, and easy to set up
Pros and Cons
- "It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that."
- "It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
What is our primary use case?
The use case is to back up Office 365 data. The users want their data in Office 365 to be backed up because even Microsoft has some data protection limitations. There are cases where the data could be lost, and Microsoft will not take responsibility. It is the responsibility of the users to set up a proper backup. For example, if you have a malicious user deleting certain data, you can restore it yourself. That's a use case for Veeam Backup for Office 365.
What is most valuable?
It helps to ensure that you can always have your data restored. For example, if someone hacked your account and deleted all your data, you always have a way to restore it.
It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that.
Functionality-wise, it is better than most of its competitors.
What needs improvement?
It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge.
It is also not cheap.
For how long have I used the solution?
I have been working with this solution for a few months.
What do I think about the stability of the solution?
It is pretty good.
What do I think about the scalability of the solution?
It is pretty flexible and scalable. You can set up servers and multiple proxies depending on your usage. It can handle a big volume of data.
In our company, we have less than 50 people. It is used by IT admins. Typically, you would need one or two people to do some routine tasks. For example, if a user deleted an email and wants to restore it, the user will call the IT admin to restore the email.
How was the initial setup?
I just set up two instances. It was not that hard. We have two or three people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Its cost is pretty high. I would rate it a three out of five in terms of pricing.
What other advice do I have?
If you are a small company and you do not have too many resources, I would advise trying some backup service and not setting up your own backup infrastructure. You can use a SaaS service. There are some companies that provide Veeam backup as a service. They set it up for you and charge you a usage-based fee, which could be a cheaper option.
I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Technician at INFONET d.o.o.
Good for complex infrastructure
Pros and Cons
- "Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
- "We use a yearly subscription. However, I believe the price could be lower."
What is our primary use case?
The Veeam Backup solution is very good for big enterprises and complex infrastructures. The main reason we are using Veeam is for end users.
What is most valuable?
Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use.
For how long have I used the solution?
I have been working with Veeam Backup for Office 365 for a couple of years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate it a ten out of ten.
How are customer service and support?
Veeam has a great tech support team.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward and does not take long.
What's my experience with pricing, setup cost, and licensing?
We use a yearly subscription. However, I believe the price could be lower.
What other advice do I have?
I would rate it a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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