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PeerSpot user
Senior System Engineer at a computer software company with 51-200 employees
Vendor
It is fast, making it convenient and practical, allowing me to get information about my servers in no time.

What is most valuable?

  • Remote execution.
  • SaltStack being so fast makes it very convenient and practical; allows me to get information about my servers in no time.

How has it helped my organization?

SaltStack allows me to answer user requests in a very efficient manner.

What needs improvement?

I guess the only downside of SaltStack is the limited user base, which leads to poorer documentation because of the lower use.

On a features side, maybe some more security around the API would be good, so it can be used as a central automation tool.

I haven't kept up with latest releases for a while, though, so don't quote me on that.

For how long have I used the solution?

I have used it for two years.

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VMware Aria Automation
December 2024
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What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and support?

It's open source and the community is very helpful as usual.

Which solution did I use previously and why did I switch?

I previously used multiple solutions combined; harder to manage. Salt is easy to use and manage.

How was the initial setup?

Initial setup was straightforward; worked out of the box .

What's my experience with pricing, setup cost, and licensing?

It's open source.

Which other solutions did I evaluate?

Before choosing this product, I evaluated Puppet and Ansible.

What other advice do I have?

Just install it and use it for remote execution at first. You'll see how powerful it is.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ITProfes59f3 - PeerSpot reviewer
IT Professional
Real User
The stability is very bad. It crashes. The tech support knows the IIS component is a bit buggy.
Pros and Cons
  • "The customer can set up multiple machine blueprints. Therefore, we are able to customize the template of three machines, then the customer can deploy without knowing anything about the IT business."
  • "The initial setup is very complex because we have a bunch of customization workflows. They were built-in features that we had to program as code with Orchestration."
  • "The stability on the 6.2 version is very bad. It crashes. VMware tech support knows the IIS component is a bit buggy."

What is our primary use case?

We use it for automating the deployment of multiple virtual machines.

How has it helped my organization?

Our purchase unit had a lot fears in upgrading their environment into production, so we customized it for them. What we did was virtualized the production environment and set it up to the Lab Manager. Then, they could test on Lab Manager on the application, including upgrades, updates, etc.

What is most valuable?

The customer can set up multiple machine blueprints. Therefore, we are able to customize the template of three machines, then the customer can deploy without knowing anything about the IT business. 

What needs improvement?

It is not intuitive nor easy to use. Lab Manager was very intuitive, and it was built with VMware functions. However, VMware vRealize Automation bought it, and we have not been happy with it. We would like them to go back to the Lab Manager that we used to use.

What do I think about the stability of the solution?

The stability on the 6.2 version is very bad. It crashes. VMware tech support knows the IIS component is a bit buggy.

What do I think about the scalability of the solution?

We have 30 virtual machines.

How is customer service and technical support?

The technical support is okay.

How was the initial setup?

The initial setup is very complex because we have a bunch of customization workflows. They were built-in features that we had to program as code with Orchestration. 

We haven't upgraded because we had to set up the entire environment with the vRealize Orchestration scripts. We have to do it again from the scratch.

What about the implementation team?

We used a reseller for the deployment who was great.

What other advice do I have?

I think we will be leaving the platform. 

For our business case, it was the wrong product, but there was nothing else on the market at the time. When we deployed our virtual machines, we had a very big template with 30 to 40 machines. It was difficult to configure all the virtual machines and blueprints. It was locked when it was deployed with vShield, and now, there is NSX and vShield is no longer supported.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Automation
December 2024
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Solution1762 - PeerSpot reviewer
Solutions Architect at a comms service provider with 10,001+ employees
Real User
We are able to deliver a unified, three-tier app in a fraction of the time
Pros and Cons
  • "We had a lot of config drift before, and this really helps us keep it on track. Speed to provision is probably our biggest, significant gain."
  • "Valuable features include integration with Infoblox, for IP management; and three-tier app deployment as one unified Blueprint."
  • "Our time to deliver a fully unified three-tier app, at the right version, is one-twentieth what it was before. There is no manual intervention. No IP management. It just dramatically simplifies all of our processes."

    What is our primary use case?

    It is used to deploy and manage unified configs in an engineering environment. It has performed pretty well.

    How has it helped my organization?

    It has improved things, absolutely. We had a lot of config drift before, and this really helps us keep it on track.

    Speed to provision is probably our biggest, significant gain.

    What is most valuable?

    • Integration with Infoblox, for IP management
    • Three-tier app deployment as one unified Blueprint

    What do I think about the stability of the solution?

    I haven't had any issues with the stability.

    What do I think about the scalability of the solution?

    We've only used it within our lab engineering environment, which is up to 1,000 VMs at any point, so it's been pretty solid.

    Which solution did I use previously and why did I switch?

    I was a VMware consultant for years and I saw successes with it in other people's environments.

    How was the initial setup?

    The initial setup was very easy. The upgrade was also pretty easy. It was not quite as easy when I piloted it through Lifecycle Manager, but that was in its infancy. It has probably gotten better.

    The solution itself has a learning curve to get used to building the Blueprints, but once you've done it, it gets much quicker.

    What was our ROI?

    Our time to deliver a fully unified, three-tier app, at the right version, is one-twentieth what it was before. There is no manual intervention. No IP management. It just dramatically simplifies all of our processes.

    Which other solutions did I evaluate?

    I haven't had the opportunity to use many comparable products.

    What other advice do I have?

    My advice would be, use it with NSX and with Infoblox.

    I give it an eight out of ten, mostly due to the learning curve to catch up to where you need to be. Some third-party integration, that would still be nice to see.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user746712 - PeerSpot reviewer
    EVS Engineer 3 at Cabela's
    Video Review
    Vendor
    We're able to script things for monitoring, for patching - it's saved us a lot of late nights

    What is most valuable?

    There are a lot of different benefits with this product, because there are a lot of things that we're trying to automate. There's another guy within my group, he's the administrator of vROps. He's been able to implement a lot of things, and help us script things for monitoring, for patching, and a whole lot of things. It's definitely got a value and it saves us a lot of time.

    What needs improvement?

    I could see improving by just knowing how to script a little better, but other than that, I think the product itself is fine.

    What do I think about the stability of the solution?

    Very stable solution. We've had very good luck with it.

    What do I think about the scalability of the solution?

    It's scalable. There are a lot of different things you could do with it. Really it's whatever you want to do. Whatever you want to put your mind to, to make it scale, it'll do it.

    How is customer service and technical support?

    It's good. It's excellent. We haven't had any trouble. If there is something that we have trouble with, call them, and we're on the phone with engineering. They're good about taking care of us right away.

    How was the initial setup?

    It's pretty straightforward. You can read some of the white papers on it. It's not difficult.

    What other advice do I have?

    It's a great product. It saves us a lot of time. It cut down a lot of late nights for us.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user534390 - PeerSpot reviewer
    Help Desk Specialist at a computer software company with 501-1,000 employees
    Vendor
    Allows you to control the updates on servers. Enables you to pull information on all computers.

    What is most valuable?

    The most valuable features are:

    • Setting configurations options dynamically for servers
    • Pulling information about all computers

    How has it helped my organization?

    We are able to control updates on servers to streamline the process

    What needs improvement?

    There is still development for states and pillars. The software is open-source so it allows for extreme customizability. If there is something that you think could be improved, you can code it. Our company is currently working on a few projects to help improve and support SaltStack. I would like to see more training on how to use the many different options. There is a lot of of information to go over and it’s hard to keep it all straight. Other than that, if you put the time learning SaltStack, it is a pretty easy and very powerful tool.

    For how long have I used the solution?

    We used this solution for a year and a half..

    What do I think about the stability of the solution?

    We have not had issues with stability.

    What do I think about the scalability of the solution?

    We have had no scalability issues so far.

    How is customer service and technical support?

    I don’t have experience with their support, but I heard they are helpful. There is a IRC chat that you can join to get help from your peers.

    How was the initial setup?

    I was not a part of the setup, but from what I have read, it is pretty simple.

    What's my experience with pricing, setup cost, and licensing?

    The software is open source. One has to pay for support.

    What other advice do I have?

    Read the documentation to learn as much as you can.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user12228 - PeerSpot reviewer
    Systems Administrator at a cloud solution provider with 501-1,000 employees
    Vendor
    It ties into VMware and allows us to script the process of setting up an entire infrastructure.

    What is most valuable?

    The most valuable feature is Salt Cloud due to its ability to tie into VMware, as well as Salt Orchestration, because it allows us to script the process of setting up an entire infrastructure.

    How has it helped my organization?

    This product has saved us time in standing up new servers, as well as allowed us to automate the deployment of these servers and the applications that run on them.

    What needs improvement?

    • Documentation can be hard to find and examples aren't as detailed. In Salt, you can use modules in an SLS file, as well as via command line. A lot of the time, the official documentation only has a command line example and you've got to dig around through third-party sites to find examples of using modules in an SLS file. It can also be difficult to find documentation on Jinja templating through Salt’s website, as well. Basic examples are given but anything more complex is lacking.
    • Salt Cloud Windows support isn't that mature.
    • Salt Orchestration lacks logging when states are nested.

    For how long have I used the solution?

    I have used it for 1.5 years.

    What do I think about the stability of the solution?

    Occasionally minions would time out and not return a response, although the Salt state would still run. Increasing the timeout helped, but this is more of a design concern than an overall stability issue.

    What do I think about the scalability of the solution?

    So far no issues with scalability were encountered.

    How are customer service and technical support?

    I haven't utilized technical support. The forums seem to be somewhat helpful in suggesting workarounds to issues caused by lack of features, but more detailed steps on implementing those workarounds would be helpful (e.g., setting a static IP on Windows VMs setup with Salt Cloud).

    Which solution did I use previously and why did I switch?

    I've used Puppet at a previous job. Salt is the tool that was in place at my current job.

    What's my experience with pricing, setup cost, and licensing?

    Salt is open source.

    Which other solutions did I evaluate?

    The product was already in use.

    What other advice do I have?

    Define the scope of what you need a configuration management tool to use and then look at all available options and the potential drawbacks of those options. Nothing can beat hiring a sys admin with experience in different technologies.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SystemsE081e - PeerSpot reviewer
    Systems engineer
    Real User
    Requires an obscene amount of time to get anything done but has increased provisioning speed
    Pros and Cons
    • "The setup was straightforward. We upgraded to a newer version seamlessly. It worked really well."
    • "I have not found this solution to be user-friendly. It's really complicated. The demo shows that you can automate anything but they only show basic scenarios. If you want to do anything more complicated than that, it becomes very complicated to set up."

    What is our primary use case?

    Our primary use case of this solution is to automate with our various partners. It performs quite poorly, has a quite steep learning curve, and you have to invest an extraordinary amount of time to be able to do anything.

    How has it helped my organization?

    We did a POC with one of our customers. Their engineers do a lot of daily provisioning so let's say out of eight to ten working hours per day they'd spend around six or seven hours a day provisioning various kinds of stuff. We did the POC and we managed to cut those six or seven hours to around half an hour a day or so. It has helped increase the speed of provisioning. It cut out a lot of provisioning time on new virtual machines and new resources.

    What is most valuable?

    We like the various kinds of tools to automate stuff but not a lot of them have a self-service portal. If you were to compare it to different kinds of automation tools a self-service portal is unique.

    I have not found this solution to be user-friendly. It's very complicated. The demo shows that you can automate anything but they only show basic scenarios. If you want to do anything more complicated than that, it becomes very complicated to set up. 

    What needs improvement?

    I would like to see support for multiple hypervisors. At the moment that support is only on paper, it doesn't actually work.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    The stability is good enough. 

    How are customer service and technical support?

    Our experience with technical support hasn't been so great. It can take a long time for them to respond to our questions and often the answer will be "we don't know."

    Which solution did I use previously and why did I switch?

    We also looked at Cisco. 

    How was the initial setup?

    The setup was straightforward. We upgraded to a newer version seamlessly. It worked really well. 

    Which other solutions did I evaluate?

    This solution is easier to set up than the alternative we looked at. The other one wasn't as powerful. If I were an automation ninja I could do much more with vRealize than the other solution I evaluated. 

    What other advice do I have?

    I would rate this solution a neutral five. It has a lot of potential but it's very hard to use. It has a steep learning curve and you need to invest an obscene amount of time to be able to do anything. 

    I would advise someone looking into this solution to be prepared to invest some serious time. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Solution04d1 - PeerSpot reviewer
    Solution Architect at a aerospace/defense firm with 51-200 employees
    Real User
    Automation enables us to do more with fewer people

    What is our primary use case?

    We mostly use it for generating VMware instances.

    Things are getting to a point now where you need to be able to do more with less. Anything you can automate is always going to help you in the long run. I'm in the government sector. We're in extreme "do-more-with-less," so we're constantly looking for solutions where we can automate things that we're doing on a day-to-day basis. That's especially true when you have repeatable processes. Automation becomes paramount to get your mission completed in a timely fashion.

    How has it helped my organization?

    It has helped us through time savings. We can do more with fewer people. It probably does, ultimately, improve time to market. But there's so much bureaucratic process in everything we do in the government sector, that it's really hard to improve time to market for anything we do.

    What is most valuable?

    When I've been on the console, I have found it very intuitive. There is not a lot to it; it's pretty self-explanatory. It leads you in a direction where you know what you're doing.

    What needs improvement?

    I would like to see more improvement in the way it integrates with other systems. That certainly wouldn't hurt.

    What do I think about the stability of the solution?

    We've been using this product for a while and the stability is fantastic. As long as we keep our hardware maintained, and we're doing everything we can on that front, I don't see any issues with stability.

    What do I think about the scalability of the solution?

    The scalability is fantastic. It's there.

    How is customer service and technical support?

    Personally, I have not had to use technical support. I know we, as an organization, do so frequently. We have our TAM who is onsite, so any time we do have any issues, the TAM is there to help us, assist us in getting to the right person, and in getting where we need to get to.

    How was the initial setup?

    The initial setup is straightforward. Not for us, again, because of the bureaucracy, but, in and of itself, it is very straightforward. I've done a lot of it in the lab, and hands-on training. It's pretty straightforward and simple.

    What was our ROI?

    There has been a return on investment, although it's hard to measure.

    What other advice do I have?

    In terms of advice, being here at VMworld 2018 is a start. I'm sitting through a lot of these presentations and there's a myriad of information available that is located right here, as opposed to me having to go search for it across the web.

    When we consider working with a vendor, for us, government certifications help. From our perspective, ATOs and STIGs and all those types of things being in existence before we start to work with them are important, because having to obtain all those things from us is a difficult portion of it. Also, product support for integration with other systems, that's always a key to us. Those are the two main factors.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.