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Islam Ammar - PeerSpot reviewer
Senior Software Engineer at Ministry of Municipal and Rural Affairs and Housing
Real User
Top 10
Provides valuable automation capabilities and efficient integration functionality
Pros and Cons
  • "I recommend the product due to its effectiveness in automation and integration."
  • "Our primary challenge is upgrading the product to the latest version. This process requires careful communication with the vendor to mitigate risks."

What is our primary use case?

We utilize the solution for various purposes, including backup solutions with other tools. It automates the backup of servers once they are provisioned, integrates with Cloud Director, and manages SQL databases and storage solutions like NetApp and VMAX.

What is most valuable?

The platform's most valuable features are its automation capabilities and agility. Eliminating manual backups simplifies the processes and enhances the customer experience. Its integration with other products is also highly beneficial.

What needs improvement?

Our primary challenge is upgrading the product to the latest version. This process requires careful communication with the vendor to mitigate risks.

I recommend enhancing Red Hat Ansible's integration for better automation and bulk configuration management.

For how long have I used the solution?

We have been using VMware Aria Automation for approximately five years.

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VMware Aria Automation
March 2025
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What do I think about the stability of the solution?

I rate the solution's stability a nine. 

What do I think about the scalability of the solution?

The solution is highly scalable. Approximately 1,500 users are engaged with the product in our organization.

Scaling up is easy, but scaling out requires additional planning and consultation. I rate the scalability a ten. 

How are customer service and support?

We have contacted the technical support team. Their response is generally good, but sometimes cases are transferred between different teams, which can delay resolution.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is relatively straightforward, though upgrading the system can be complex. Deployment typically takes four to five days, carried out by the vendor's step-by-step plan.

I rate the process an eight. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is reasonable for us. Although it is relatively high, we prioritize stability and integration over cost.

What other advice do I have?

I recommend the product due to its effectiveness in automation and integration.

I rate it a ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SurajSachdeva - PeerSpot reviewer
Data Engineer | Developer at Team Computers
Real User
Top 5
Enables us to connect between multiple VMs in a matter of seconds
Pros and Cons
  • "We can connect between multiple VMs in a matter of seconds."
  • "The connectivity between VMs is easy, but they can be made more effective if we have a single proof point where we can configure all the biggest data at a single point."

What is our primary use case?

We use VMware Aria Automation for autoscaling. We have multiple databases on multiple nodes. We leverage Aria Automation to migrate workloads to other nodes during the downfall. Additionally, it facilitates training VMs for rapid deployment as needed.

What is most valuable?

We can connect between multiple VMs in a matter of seconds.

What needs improvement?

The connectivity between VMs is easy, but they can be made more effective if we have a single proof point where we can configure all the biggest data at a single point. It will be very helpful for the deployment team. They could maintain every log from multiple VMs being collected or taken to adequate various VMs in a single cluster at a particular time.

For how long have I used the solution?

I have been using VMware Aria Automation for two years.

What do I think about the stability of the solution?

We haven't got any instability in the VMware Automation.

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

We have to review some aspects while scaling the VMs due to the connectivity issue.

Internally, the solution is being used by around 10-15 people and 10,000-15,000 people across the globe. We use it daily because the application needs to be up and running for the whole day. Users are currently using Aria Automation.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

Technical support is good. If we have any issues, we call the team. They respond in no time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had an open-source Automation on the POC basis. It was in the development phase. We didn't deploy due to the security features.

How was the initial setup?

The initial setup is moderate. There could be some trouble connecting multiple VMs to a single master node, but eventually, after getting some hands-on practice, one can leverage tools easily. During the initial period when the team struggled, they took around two hours to deploy. When everyone understood VMware, it took around 30-40 minutes. It was an in-house setup.

We require around three to four people consolidated into a single and deployment teams. They have multiple aspects of others. One was having all the monitoring logs. One was handling VM files or configuration files that need to be maintained. One was looking after all sorts of needs to maintain for every stage. One was a developer looking after all these team members and managing the deployment completely.


I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What other advice do I have?

We require only two people to maintain this solution, including one monitoring it and another going through all the software documents to be maintained.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Automation
March 2025
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
Sr. Technical Specialist at a comms service provider with 1,001-5,000 employees
Real User
Provides a single pane of glass for management; helping us to have a holistic view
Pros and Cons
  • "The DevOps for infrastructure capabilities has saved time for our developers by automating processes and reducing provisioning time. Task time has been reduced by 40 percent."
  • "They should concentrate on navigation and service improvements."

What is our primary use case?

We were looking to have a single pane of glass (one console) to manage our complete infrastructure. It has helped us integrate having one user interface to manage our infrastructure and application templates.

vRA's multi-cloud strategy is very important to us as a cloud service provider.

The hardware that we use is Dell EMC.

How has it helped my organization?

The manual efforts of creating a VM for an individual customer has now been eliminated, e.g., creating a template or blueprint. With Orchestrator, we will take that blueprint and build a form for the customer. All this used to be done manually by an administrator, from a network, storage, and compute point of view. The admin's job is simple now versus the way we were doing it before.

It provides a single pane of glass for management. These types of platforms help us to have a holistic view.

The solution has helped us to automate deployment for developers. Before developers have to build another virtual machine, they can run code with VMware Code Stream integration. They can verify and download code, which really helps our developers be faster.

vRA has enabled us to derive value from the cloud more rapidly. We have seen increased services along with more integrations and catalogs. Now, we can create and update policies faster. 

The solution has freed up our time to concentrate on other things.

What is most valuable?

  • vRealize Orchestrator
  • Catalog Service

The policy control is excellent. There are multiple security controls that we can achieve by using this tool. When we were siloed, the policy implementation and control were difficult.

We use the solution’s following DevOps for infrastructure capabilities:

  • The cloud templating standard for VMware Cloud infrastructure
  • VMware Cloud Templates
  • Infrastructure pipelining for continuous delivery
  • We partially use iterative development for GitOps use cases, as it is not very good.

These capabilities boosts our administration and management from a technical point of view and help our team maintain the solution. Reliability improved because now the CI/CD and DevOps are integrated and managed under the same team using the same software.

What needs improvement?

They should concentrate on navigation and service improvements.

For how long have I used the solution?

We have been using it for more than two years.

How are customer service and technical support?

From the inception and kick-off meeting, VMware has been very professional from a project management standpoint. They know what their goal is and have all the ground work done. They have a dedicated Project Manager. They know what kind of resources that they need, so it happens in a very timely manner. We don't have any complaints from a VMware product management standpoint, because they are all professionals. 

I would rate the technical support post-deployment as a 10 out of 10.

Which solution did I use previously and why did I switch?

Prior to using any VMware products, we had Cisco UCS Director. 

Prior to vRealize Automation, we had VMware vCloud Automation Center, or vCAC. It was not a mature product. At that point in time, everything was working in silos and the integration was difficult because the APIs were not mature. After we did the automation upgrade, this embedded everything, so it now has one single URL for accessing all applications. 

How was the initial setup?

The initial setup was straightforward. From a product point of view, it is seamless. The code runs. The software is built into all the appliances, then everything is deployed automatically and integrated with the scripts.

There are commercial implications to start up vRA if a company has no hardware nor knowledge of the product.

Our deployment was one month. Integration and completion of the migration took another two months. Put together, it took us a total of 90 days to implement and start using it. 

What about the implementation team?

For the initial setup, there were four people from my organization involved:

  • One SME from compute and storage
  • One SME from network
  • One SME from application
  • One technical project manager.

What was our ROI?

We have seen ROI. The more VMs that we create, the more services that we are creating for our customers. Our delivery times are reduced, so we have more productivity.

The DevOps for infrastructure capabilities has saved time for our developers by automating processes and reducing provisioning time. Task time has been reduced by 40 percent. 

When it comes to IT operations, 40 percent of our time has been reduced because of Code Stream.

What's my experience with pricing, setup cost, and licensing?

From a budget point of view, the pricing is a bit on the higher side.

We did need to purchase some new hardware for the cloud because we wanted to upgrade it.

Which other solutions did I evaluate?

While we evaluated other options, vRA made it easy and quick for us to go with this solution as an existing VMware customer. With new products, there are training implications. Also, VMware is one of the market leaders.

What other advice do I have?

If you are already a VMware, definitely consider the cost implications of going with vRA versus a competitor.

VMware Cloud Foundation (VCF) is 100 percent mature on the private cloud. We don't have any issues working on it.

We are using other solutions from VMware to extend our network security.

Training is a continuous process. 

I would rate this product a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manan Maheshwari - PeerSpot reviewer
Deputy manager at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 5
Helpful to automatically create virtual machines
Pros and Cons
  • "The product is stable."
  • "The high price of the tool is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for our day-to-day tasks, like the creation of VMs, policy assignments, and some network mappings to the virtual machines, which are all done through the tool's automated policies in Aria Operations.

What is most valuable?

The most helpful feature of the product stems from the fact that you can create a lot of virtual machines automatically using the tool's automation features.

What needs improvement?

The high price of the tool is an area of concern where improvements are required.

For how long have I used the solution?

I have been using VMware Aria Automation for two years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

It is a highly scalable solution.

How are customer service and support?

My company has an additional team that consists of people who coordinate directly with the VMware support team.

Which solution did I use previously and why did I switch?

From the usability point of view, if you have experience working on other platforms, then you will feel familiar working with VMware Aria Automation, and it would mostly be the same experience. Only VMware Aria Automation's interface would feel different compared to the interfaces of the Other products one may have experienced with in the past. Most of the features are the same in VMware Aria Automation and in the other products that are similar to it.

In my company, we work with other tools, but there are dedicated teams who are assigned specifically to use each product.

How was the initial setup?

The solution is deployed on an on-premises model.

The solution can be deployed in a month.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. After VMware's acquisition by Broadcom, there was a rise in the price of VMware Aria Automation. My company's procurement team handles the pricing part.

What other advice do I have?

I did see a significant improvement in our company's IT efficiency, especially when there were a lot of deployments, as it eased up the efforts.

The most beneficial feature of the product for my company's on-premises infrastructure revolves around VMware vSphere and VMware Aria. I can't speak in much depth about other tools as I have not been exposed to other products since some other team in my company handles them.

My company has not integrated VMware Aria Automation with some other tools or platforms.

I rate the tool a seven and a half to eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lekan Ogunwale - PeerSpot reviewer
CEO at Ultrasightconsulting Limited
Real User
Top 10
Ability to exectute tasks quickly but the process to automate is predominantly manual
Pros and Cons
  • "Currently, the primary feature we're using in VMware Aria Automation is its ability to execute tasks quickly. However, we haven't explored other features like workload management or the full stack yet. So it's hard to make comparisons or fully utilize its potential until we expand our usage."
  • "Our current use cases aren't very complex, but as our environment grows, we're seeing a greater need for automation. We're considering expanding our automation efforts, especially since other competitive products are starting to offer similar features."

What is our primary use case?

Currently, our usage of VMware Aria Automation is relatively light, mainly focused on automating VMs. However, we aim to broaden our use cases to include more complex scenarios, such as integrating with ServiceNow for end-to-end automation from request to execution. Our goal is to transition towards self-service and comprehensive automation.

How has it helped my organization?

The process for customers to automate with VMware Aria Automation is predominantly manual. Requests are made through tickets, which are assigned to Resolver tools. Approvals may come via email, and the execution team logs into Aria Automation to input and execute the requested tasks. Overall, it involves a mix of manual processes, email communication, and ticketing systems.

What is most valuable?

Currently, the primary feature we're using in VMware Aria Automation is its ability to execute tasks quickly. However, we haven't explored other features like workload management or the full stack yet. So it's hard to make comparisons or fully utilize its potential until we expand our usage.                 

What needs improvement?

Our current use cases aren't very complex, but as our environment grows, we're seeing a greater need for automation. We're considering expanding our automation efforts, especially since other competitive products are starting to offer similar features.

For how long have I used the solution?

I have been using VMware Aria Automation for the past one and a half years.

What do I think about the stability of the solution?

I would rate the stability 8 out of 10. 

What do I think about the scalability of the solution?

I would rate the scalability 6 out of 10. The scalability has improved, making it easier to expand and maintain additional features in VMware Aria Automation.

How are customer service and support?

The response time is usually good, but for more complex cases or requests involving extensive data, the turnaround time may be longer.

What about the implementation team?

The integration works well and there are plenty of out-of-the-box integration options available. While I haven't used all of them extensively, the integration experience is generally smooth and straightforward, typically requiring just one step for standard environments.

What other advice do I have?

Before implementing VMware Aria Automation, users should consider their specific use cases and how the solution aligns with the demands of their working environment. They should also take into account pricing considerations, potential need for ongoing support, and whether the support team is responsive and helpful. Additionally, users should evaluate the availability of features and assess whether the solution meets their requirements effectively.

Overall, I would rate it 5 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Irshad Kazi - PeerSpot reviewer
Lead Technical Consultant at ITC Infotech
MSP
Top 5Leaderboard
Has an easy deployment process, but it could be more user-friendly for new users
Pros and Cons
  • "The product saves a lot of time and cost for us. It has valuable features for creating a playbook."
  • "It is complex to use for new users. It should have automated tools or drag-and-drop functionality."

What is our primary use case?

We use the product for automation purposes for high CPU utilization. We can create a playbook using it.

What is most valuable?

The product saves a lot of time and cost for us. It has valuable features for creating a playbook.

What needs improvement?

VMware Aria Automation could be more user-friendly. It is complex to use for new users. It should have automated tools or drag-and-drop functionality.

For how long have I used the solution?

We have been using VMware Aria Automation for one year.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have three VMware Aria Automation users in our organization. It is a scalable product.

How are customer service and support?

The technical support team takes time to reply to queries. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have used Dell IDPA before. We switched to VMware Aria Automation for more flexibility. It integrates with many VMware products, including Nutanix and ESXI data centers and hypervisor.

How was the initial setup?

The deployment is easy. It takes a day to complete. It requires two to three executives from the network, data center, reporting, and implementation department to work on it. It can be integrated on-premises and on the cloud. 

The product is easy to maintain. One executive can maintain 500 virtual machines. It needs two more executives to manage more than 500 different cloud accounts.

What's my experience with pricing, setup cost, and licensing?

They should provide one license for all the sub-products. For example, if we purchase VMware Aria Automation, they should also add a license for VMware vRealize Automation. It is tricky to upgrade and manage multiple licenses together. We have to pay additional costs for support services for critical issues.

What other advice do I have?

I rate VMware Aria Automation a seven out of ten. They should provide only one license and free support services until the product’s life cycle ends. Also, its support team should respond faster.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Systems Admin at a retailer with 1,001-5,000 employees
Real User
One interface to control multiple environments makes it easier to monitor and manage
Pros and Cons
  • "Scalability is probably the best part about it. You can take things that you've already defined, that you've already built once, and build them again multiple times, without significant effort."
  • "The stability is 95 percent. There are some situations where it gets a little bit clumsy. When it gets really big, when you're dealing with a very large deployment, it can be a little bit difficult, but it's better than nothing. It does a significant job, given what it's tasked to do."

What is our primary use case?

We use vRealize Automation not only to track the utilization of the environment but to deploy new VMs on a regular basis. When DevOps decide they need a whole bunch of VMs spun up for a new version of an application we are already running, we can duplicate everything we've already got, spin them all up, get them running. When they're done with whatever test case they have going on, we can either move them over to staging or we can completely wipe out the entire environment, and that's a lot easier to monitor and manage.

How has it helped my organization?

Simplification. It gives us one interface to control multiple environments. It's an easier way to look at how a large chunk of information or data or processors are being used, and what they're being used for.

What needs improvement?

I would like to see it expanding, growing in all of the cloud-based stuff that they are really pushing towards, and have it be more capable of what it is already doing. But in reality, that's probably our own fault because we're a little bit behind on the version of VMware that we're running. It's probably just that we need to get caught up on our version.

What do I think about the stability of the solution?

The stability is 95 percent. There are some situations where it gets a little bit clumsy. When it gets really big, when you're dealing with a very large deployment, it can be a little bit difficult, but it's better than nothing. It does a significant job, given what it's tasked to do.

What do I think about the scalability of the solution?

Scalability is probably the best part about it. You can take things that you've already defined, that you've already built once, and build them again multiple times, without significant effort.

How are customer service and technical support?

I haven't used technical support but my co-worker has, more than once, to deal with issues we were having while we were in the process of setting it up. I was off on other tasks so I never really had to deal with tech support. But, from what he said, it worked out well. They knew what they were talking about, they helped us get it sorted out.

Which solution did I use previously and why did I switch?

There were other solutions that were used previously, but this one is the main one I have used, personally. Before coming to Bass Pro, where I am working now, it was a lot of VMware on bare metal and dealing with it directly. vRealize wasn't there.

What was our ROI?

We see our ROI is in terms of the reduced workload, because we can see a lot of things on one place and don't have to spend a lot of time going out looking for them, and in the simplification of deployment. Again, we can go to one place, do what we need to do, go off and work on other projects and come back and it's taken care of it itself.

What other advice do I have?

I give the solution a nine out of ten. Again, that's probably our own being behind. It's entirely possible the newest version is a ten. It's the whole extension, further into more modern technology, but we're not on the newest version at the moment. So it's probably already there and we don't see it yet. We're trying to get everything pulled together between our company and several other companies, to be on the same version. We're in the process of upgrading to the 6.5 and then, hopefully, very soon to 6.7.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT consultant at a consultancy with 10,001+ employees
Consultant
Top 20
A cloud-agnostic platform that supports integration with ServiceNow, Kubernetes, and other tools
Pros and Cons
  • "VMware Aria Automation supports integration with ServiceNow, Kubernetes, and other tools. It is cloud-agnostic, making it a stronger platform than Ansible."
  • "Broadcom has acquired the tool, which could lower its pricing. Many customers are moving away from VMware infrastructure towards enterprise systems like Azure or AWS. This shift could be due to two main reasons: pricing and uncertainty about the future, especially regarding how Broadcom will handle licenses and strategy."

What is our primary use case?

We use the solution to spin up VMs. 

What is most valuable?

VMware Aria Automation supports integration with ServiceNow, Kubernetes, and other tools. It is cloud-agnostic, making it a stronger platform than Ansible. 

What needs improvement?

Broadcom has acquired the tool, which could lower its pricing. Many customers are moving away from VMware infrastructure towards enterprise systems like Azure or AWS. This shift could be due to two main reasons: pricing and uncertainty about the future, especially regarding how Broadcom will handle licenses and strategy.

For how long have I used the solution?

I have been working with the product for five to six years. 

What do I think about the scalability of the solution?

Initially, scaling was very difficult as deploying new appliances was completely manual. However, from the vRealize Automation 8.X onwards, it became much easier, allowing for smooth deployment of additional appliances and better scalability.

How are customer service and support?

The support within VMware was really good. However, recently, due to outsourcing to various GSI partners, the core support team has been split, leading to a decline in the quality of technical support. I am not happy with the tool's current support quality. 

How was the initial setup?

The initial setup from scratch is somewhat complex. However, it won't be too challenging for those with a VMware background and a good understanding of virtualized automation. 

Setting up the product itself can be done within a couple of days. However, creating all the blueprints, automation, services, and integrations requires extensive planning and can take at least a few months. Getting the change approval from the stakeholders also takes time. 

What other advice do I have?

The solution is suitable mostly for medium companies. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.