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BigFix vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Intune's support is seen as helpful but inconsistent, with variable experiences and differing response times based on support level.
No sentiment score available
No sentiment score available
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
We don't rely on Microsoft for support because, as their top partner, our team possesses extensive Microsoft expertise.
Given our premium support, expert-level service from Microsoft could be enhanced.
 

Room For Improvement

Sentiment score
4.3
Microsoft Intune needs improved reporting, compatibility, integration, user interface, scalability, speed, automation, real-time visibility, and cost-effectiveness.
No sentiment score available
No sentiment score available
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune is scalable, efficient, and adaptable, supporting diverse business sizes despite minor issues with macOS and dynamic groups.
No sentiment score available
No sentiment score available
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Setup Cost

Sentiment score
7.5
Microsoft Intune offers cost-effective management, especially with Microsoft bundles, providing value and flexibility for large enterprises.
No sentiment score available
No sentiment score available
We did not incur additional setup costs for Intune, as it was already included in our E5 license.
We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region.
The alternative to Intune, sending out replacements for every issue, is prohibitively expensive.
 

Stability Issues

Sentiment score
7.4
Microsoft Intune is generally stable, showing improvements; users note minor issues but praise its maturity and reliability.
No sentiment score available
No sentiment score available
Microsoft Intune has been very stable.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
If Intune is not available, the 365 environment might not be available, causing a major ordeal.
 

Valuable Features

Sentiment score
8.0
Microsoft Intune offers seamless management, security, and integration with Office 365 and Azure, enhancing user experience and onboarding efficiency.
No sentiment score available
No sentiment score available
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Intune has improved our asset management from a security standpoint and has consolidated vendors, enhancing our security posture.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Endpoint Protection Platform (EPP) (15th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
VMware Aria Automation
Ranking in Configuration Management
7th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
169
Ranking in other categories
Cloud Management (1st), Network Automation (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud Infrastructure Entitlement Management (CIEM) (5th)
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
NiteshKumar1 - PeerSpot reviewer
Good stability, supports a hybrid model and easy to use
There is an area of improvement. For example, you are migrating from a customer's existing data center to a new target data center. To facilitate this transition, you'll initially need to evaluate the customer's aging hardware hosting VMware, which is nearing the end of its operational life. The customer expresses the intention to upgrade to a newer version, necessitating an overhaul of everything in the new data center. As a Systems Integrator (SI), consultant, or architect, your recommendation would be to acquire the latest hardware with a specified configuration and then install VMware on top of it. However, there's a crucial aspect related to the infrastructure requirements for VMware to run seamlessly on that hardware. If there's an opportunity to potentially reduce these infrastructure prerequisites, it would be highly beneficial. This is because a higher number of VMware licenses requires more infrastructure capacity from Original Equipment Manufacturers (OEMs) or Colocation partners. Consequently, when discussing the operation of this virtualized environment from VMware over a contractual period of five years, the overall cost to the customer is influenced by the infrastructure requirements. If there's a feasible way to decrease these prerequisites for the infrastructure supporting the virtualization layer, it would be advantageous in terms of cost for the customer. Any customer in today's world exists or wants to exist in a hybrid model, so in future releases, we would like to see this. So, going forward, if this virtualized environment would exist, it has to be a combination of on-premise plus public cloud Azure/AWS. It should be more seamless when your interface or when you are interacting with workloads running on-premise VMware/AWS VMware. So it is only there in some capacity and space, and I'm aware of it. And Azure and VMware already have a tie-up on the same lines, but at the same time, if it is more seamless, if it is more interchangeable, if you could move your workloads, or if you can access your workloads or your virtual machines irrespective of whatever platform it is running, whether it is on-premises, or cloud or public cloud, it'll be a lot more comfortable for a user than the user to consume that infrastructure. Firstly, it needs to have a combination of deployment and be more seamless for the customers. Secondly, more software-defined features, more in terms of managing the infrastructure pool in a software-defined way. Managing the infrastructure pool in a more optimized fashion is going to be the key in the upcoming times. It's not just on-premise, but at the same time, it should also be the public cloud as well. Probably because when I meet my customers, this is one thing that I always tell them. I have seen people moving from on-premise public cloud only to realize at the end of the month that they end up paying a higher bill compared to what they were paying when they were running their business on-premise. The reason is that they do not understand or do not realize the full potential of the public cloud, and the way it should be consumed, the way it should be used, and the way it should be scheduled to ensure that the billing at the end of the month is very optimal. You pay for what exactly you need, not everything that you have from the cloud. That's not a way to use the cloud, whether it is on-premise or from the cloud. For example, an enterprise has over 100 applications. Out of that 100 applications, only 25 applications are running the production instances, and the remaining 75 are running non-production instances. It can be a development environment, a test environment, a sandbox, etc. In this case, you need to run only the 25 applications on the public cloud 24/7. You do not need to run your remaining 75 applications 24/7. Because, eventually, your developers, testers, quality managers, and whoever will use the non-production environment only when they're in the office and working on those applications. Then why do we need to have those applications, which are non-production in nature, lower environments? So we're running on the public cloud all the time because, for a cloud provider, it is a virtual machine; whether you are consuming it for production work or non-production work, it is going to charge you the same bill. And if you are not optimizing, if you're not scheduling workloads, you are actually wasting money. You're wasting your money, and your bills, which you are going to pay with the public cloud provider provided, are going to be bad. It's going to be crazy. And then customers do not know what to do in this situation. And you cannot fight with the public cloud provider because they would say, "I had given you all the possibilities, all the opportunities to learn about it, the way you should be functioning it, the way you should be utilizing it. If you are not using it the way it should be used, That's not my problem."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Educational Organization
50%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements coul...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about BigFix vs. VMware Aria Automation and other solutions. Updated: October 2024.
816,660 professionals have used our research since 2012.