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BigFix vs VMware Aria Automation comparison

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Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Endpoint Protection Platform (EPP) (14th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
VMware Aria Automation
Ranking in Configuration Management
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
170
Ranking in other categories
Cloud Management (1st), Network Automation (3rd), Cloud Security Posture Management (CSPM) (17th), Cloud Infrastructure Entitlement Management (CIEM) (5th)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Le Quang Long - PeerSpot reviewer
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are no complaints about the stability. It works one hundred percent of the time."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"The dashboards, the security, and the customization capabilities work very well for us."
"Maturity makes it a stable product."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The patch management and the BigFix Inventory have been the most valuable features."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"Using the VMware vRealize self-service portal, we can better manage the lifecycle."
"The most valuable features for us are capacity planning as well as environment life management; putting in specific templates and workflows that we know are secure. That solidifies the environments that we're in or that are being provisioned. We also know that every environment being provisioned has a lifespan. It affects capacity, so it's great for budgeting, from my perspective, and good for my team."
"The most valuable features are the metrics and reporting aspects. The historical data and extraction enable us to tell where the trends are and where contentions may exist in the future."
"It has definitely increased speed of VM deployment. When a normal server-request would come in, it might take anywhere from three to four days to deploy. Now, within 15 minutes, they can click and have something up and running."
"The product’s most valuable feature is its ability to provide environmental security."
"vRealize automation stability is pretty good. They are always fixing bugs. The product team is doing a great job of addressing any issues that we might have."
"The automation part is valuable, especially where vRA integrates with vRO, because it reduces the amount of effort we have to make."
"The feature of automated balancing which implemented between two data centers solely for the purpose of a recovery plan is valuable."
 

Cons

"Manually syncing devices to enforce policies is cumbersome."
"There is room for improvement in integration and security as well."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The remote software installation could be better."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I'm looking for them to make big web UI improvements."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want."
"The setup is difficult. You need a technical person to help you set it up."
"It does go down from time to time. We have some issues with the appliances sometimes and we have to do reboots in the middle of the day. That affects the ability for them to deploy."
"The initial setup was complex because we have a high availability cluster. Especially when it comes to upgrades, we have a lot of downtimes and problems. The upgrade experience has been painful."
"It would be better if VMware would provide API documentation for developers and customers on the Internet."
"The basic support is not there for Google Cloud and Azure. They are unable to provision nor do cost controls. Google is still left out. It is great that they have done AWS, but we are a retailer which means nothing to us because it is a competitor. Azure is good, but Google is where a lot of our development environments are."
"The stability is 95 percent. There are some situations where it gets a little bit clumsy. When it gets really big, when you're dealing with a very large deployment, it can be a little bit difficult, but it's better than nothing. It does a significant job, given what it's tasked to do."
"The deployment mechanisms for the initial deployment of the product line lacks the appropriate documentation to give someone who's never used it before... There might be cases where someone wants to go to the website, go to the doc section, and do a step-by-step on how to deploy it. That's really not as brushed-up as other documents I've seen that they have. That would definitely be an improvement on their end."
 

Pricing and Cost Advice

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The cost is slightly high."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"Its price is very reasonable."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"I'm very interested in the integration with Puppet. However, my organization doesn't have the funding for something like Puppet right now. If VMware would integrate that feature set (Puppet) into vRA. That would be very awesome."
"SaltStack is an open-source product."
"The pricing is very high."
"There is confusion between licensing levels. There are three different licensed versions of vRealize Automation, and there are different things which can happen in each of them."
"The pricing for this solution is roughly 20% lower than the competitive products in the market."
"The solution is pretty expensive but provides good workload management."
"From the customer perspective, the value was worth it."
"vRealize automation really should be a front door to the whole VMware suite of products."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Educational Organization
51%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements coul...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about BigFix vs. VMware Aria Automation and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.