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BigFix vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
245
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Endpoint Protection Platform (EPP) (22nd), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
VMware Aria Automation
Ranking in Configuration Management
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
170
Ranking in other categories
Cloud Management (1st), Network Automation (3rd), Cloud Security Posture Management (CSPM) (17th), Cloud Infrastructure Entitlement Management (CIEM) (6th)
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BigFix is 9.1%, up from 7.4% compared to the previous year. The mindshare of VMware Aria Automation is 5.6%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Le Quang Long - PeerSpot reviewer
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."
"The Asset Management and Auto Pilot are valuable features."
"I particularly appreciate the administration and security features, which can be deployed easily."
"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."
"Users can make screenshots, and devices only need the minimal version of iOS."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"Vulnerability scanning and patch automation."
"I’ve found patching to be the most valuable feature of the solution."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The technical support for BigFix is really amazing."
"The most valuable features are the metrics and reporting aspects. The historical data and extraction enable us to tell where the trends are and where contentions may exist in the future."
"Being able to give provisioning of environments over to our developers and the different teams has enabled them to put up environments faster and also freed up time for the IT team. This is really one of our bread and butter solutions for our developers."
"Before it would take months to deploy a VM, now, with this solution, we can deploy many VMs in one hour. We can do a stack of them with Mediaware."
"usability; Ease of use, the GUI, is probably the best feature, so that really anybody can use it. You don't have to be technical to be able to deploy a VM. I find it to be intuitive and user-friendly. Regarding some of the files that you feed it, you don't have to do a ton of development. You can feed it pretty standard configuration files. You don't have to be a developer, you don't have to know C# or Java or the like to get it going."
"It's quite user friendly. Everyone can use it, even non-technical people. This is good, since we use it to build a self-service portal which even users with not a lot of technical background can use."
"It provides visibility into the VM space."
"It has saved us a lot of time and work. It helped us to reorganize some of our service lines, so we could be more efficient. For example, on our open system server team, we had 15 people building servers, now we have two."
"It provides velocity both from management and customer perspectives, from ingesting new catalog items, developing new workflows for additional features, and/or allowing customer access to multiple guest OS instances at scale in a shorter time frame."
 

Cons

"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"It needs certificate provisioning for S/MIME purposes."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"The synchronization could be improved."
"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The product lacks AI, ML, and IIT."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"It could use better integration with Hypervisor products like VMware."
"vRealize Automation on the back-end is still a little complicated. It has a lot of moving pieces, simplifying that from a pure infrastructure point of view would be a good thing. I would then like to have more out-of-the-box functionality and integrations with VMware components."
"It would be nice if, at the director level, the manager level, there was a pretty graphic. They don't like to see numbers and line items, they want to see graphs and scales and real world pictures. That would support better reporting."
"The integration is a bit tight. I need the right package to use it properly. The new automation processes for VMware are messy, and support could be better."
"It is too broad scale and complicated. It takes too many clicks to do things."
"Something as simple as formatting the catalog in a different way would be helpful because there is no option for doing so. A lot of the contents for the virtual machine, blueprints that you can request, are hidden from view and there's no way to change the view."
"There is a little bit of pain when it comes to libraries and what is needed to run the product."
"In terms of usability, It has had its challenges. It requires a lot of custom code to integrate into our environment. It can take a little while to get it to do what we want, takes some code instead of having built-in functionality. Part it is how we use it. It would be a lot easier to use in a greenfield scenario versus brownfield, which is the way we using it."
"I don't find it to be user-friendly or intuitive because, in my case, when I have to deploy SAP systems, I need to jump between the vRA, the vRO, and the actual vCenter itself. I need to go back and forth to do different things... I wish they could make it just one application, just vRA, that does all that. There might be a way to do it but I haven't figured out how to do it yet."
 

Pricing and Cost Advice

"I have no comment on pricing of the solution."
"Pricing can be improved."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"There is a license needed to use the solution and we are on an annual license."
"Intune is included in the Microsoft 365 licensing package that we have."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"We have a subscription-based contract with BigFix."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The cost is slightly high."
"VMware Aria Automation is expensive."
"This is an expensive product and the high price is starting to become an issue for us."
"The solution is free of cost."
"SaltStack is an open-source product."
"It made the provisioning of the virtual machines easier and faster. We can react more quickly to customers' demands."
"It is an open-source product."
"There is confusion between licensing levels. There are three different licensed versions of vRealize Automation, and there are different things which can happen in each of them."
"The tool is expensive since it is an enterprise product."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Educational Organization
52%
Financial Services Firm
8%
Government
6%
Computer Software Company
5%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about BigFix vs. VMware Aria Automation and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.