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Weronika Grzeda - PeerSpot reviewer
HPC System Administrator at Lenovo
Real User
Top 10
Provides efficient stability and scalability features
Pros and Cons
  • "It is a highly stable solution."
  • "Its configuration process could be better."

What is our primary use case?

I use the solution for configuring the clusters.

What is most valuable?

The solution's most valuable feature is stability.

What needs improvement?

They should provide more explanatory reports on error messages. It would be easier for the users to understand. Also, its configuration process could be better.

For how long have I used the solution?

I have been using the solution for a year now.

Buyer's Guide
VMware Aria Automation
November 2024
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The solution's configuration process needs improvement. They should provide better documentation for easier understanding.

What's my experience with pricing, setup cost, and licensing?

The solution is free of cost.

What other advice do I have?

I rate the solution as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at Presidio Networked Solutions
MSP
Top 20
Helps to customize the entire user frontend experience and is flexible, reliable, and scalable
Pros and Cons
  • "The extensibility of the solution when it comes to writing your own ABX actions is a valuable feature. You can write it in PowerShell, JavaScript, or Python, which is great."
  • "When it comes to the orchestration workflow, you're on your own. The documentation and resources are very limited, and you have to learn everything on your own."

What is our primary use case?

When I started working with VMware Aria Automation, I used it mostly to automate the server build process. We completely automated the entire VM-build and post-build processes. I then used the tool at another organization in relation to CICD pipelines.

We now see more hybrid cloud scenarios and enrollment of network automation as well.

How has it helped my organization?

VMware Aria Automation reduces the time to market when it comes to deploying new solutions. Usually, it takes three to six weeks to deploy a new solution. Now, with VMware Aria Automation and the automated blueprint, the overall time to market is an hour, depending on approval.

The solutions can be deployed across any cloud, which is a huge advantage when a customer requires machines to be deployed rapidly.

What is most valuable?

The extensibility of the solution when it comes to writing your own ABX actions is a valuable feature. You can write it in PowerShell, JavaScript, or Python, which is great.

I also like the fact that you can pause a build process, do other tasks, come back to it, and continue with the build process.

The ability to customize the entire user frontend experience with the design canvas is great as well.

What needs improvement?

When it comes to the orchestration workflow, you're on your own. The documentation and resources are very limited, and you have to learn everything on your own.

Though the product is very powerful by itself, many who work with it struggle to get up to speed. As a result, they view VMware Aria Automation as the icing on the cake and hold on to their PowerShell scripts on the backend.

I would also like to see more integration with third-party solutions. The documentation regarding integration with third-party tools such as ServiceNow needs to be improved.

For how long have I used the solution?

I've been working with this solution for 10 years. My first deployment was back when it was called vCloud Automation Center or vCAC.

What do I think about the stability of the solution?

The stability of the vRA platform itself is very good, but because of Workspace ONE, I would rate the overall stability at seven out of ten.

What do I think about the scalability of the solution?

In terms of scalability, I would rate this solution at eight out of ten.

How are customer service and support?

The technical support team in Ireland is excellent, and they resolve issues on the same day. However, if your ticket ends up at another location, it may take a few days to receive a resolution. Overall, I would rate technical support at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

An experienced person will find the on-premises deployment easy to do. I would rate the initial deployment at nine out of ten for an experienced person. For one who is new to the solution, I would rate it at seven out of ten.

The initial setup may take anywhere between 40 minutes to one hour.

What other advice do I have?

As is the case with any other automation product, VMware Aria Automation also requires a journey. You will need to start slow, build the platform, and make sure you have good out-of-the-gate use cases. You can start with automating basic server requests. If you already have CICD tools in your environment, then you can integrate them and try a few playbooks.

You will definitely need to train your staff so that they can keep moving forward with the tool. It is a complex product, and you will need at least one full-time employee who has experience with scripting and an interest in automation who can be dedicated to this solution.

Overall, VMware Aria Automation is flexible, reliable, and scalable. With VMware Aria Automation as a cloud service, it is even easier to deploy and manage. Therefore, I would give this solution an overall rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
VMware Aria Automation
November 2024
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Abhishek_Agarwal - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Real User
Integrates well with leading third-party solutions and is scalable and stable
Pros and Cons
  • "VMware Aria Automation is a very scalable solution because it integrates well with a couple of leading products in the industry. For products that are not already integrated, there are plugins or adapters that can be used with customization."
  • "Automation or scripting should be simplified so that administrators who are not experts can have a better grasp of automation."

What is our primary use case?

We primarily use it to automate workloads.

What is most valuable?

The most valuable features are the multimachine blueprint and advanced designer configuration.

What needs improvement?

Automation or scripting should be simplified so that administrators who are not experts can have a better grasp of automation.

For how long have I used the solution?

My organization has been working with this solution for about six years.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

VMware Aria Automation is a very scalable solution because it integrates well with a couple of leading products in the industry. For products that are not already integrated, there are plugins or adapters that can be used with customization. 

Because we are a large organization, we probably have more than 30 people who use the solution.

How was the initial setup?

The basic installation is quite easy. If you have all of the prerequisites ready, then within two to three working days the basic foundation can be created.

Two people could probably deploy and maintain one foundation of the solution.

What about the implementation team?

We deployed the solution ourselves.

What was our ROI?

We have definitely seen an ROI because automation is directly related to productivity.

What other advice do I have?

Try to use the maximum level of automation possible within VMware Aria Automation. It will help you to achieve the maximum results. This solution has a lot of other features other than provisioning, like tighter integration with third-party products, ISVs, backup software, and open APIs. To fully utilize the product, you would need to get into these areas along with normal provisioning.

On a scale from one to ten, I would rate VMware Aria Automation at nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Consultant at a government with 5,001-10,000 employees
Real User
Gives you flexibility to analyze and consume resources
Pros and Cons
  • "vRA has enabled us to derive value from the cloud faster. It is five to six times faster than traditional solutions."
  • "The initial setup was complex from beginning to delivery. The current version is a bit more complex than version 7 to deploy."

What is our primary use case?

The goal was to bring the automation process to our customers using virtual machines. We were looking to do the hybrid connection with AWS. 

It can run on Linux and several versions of Windows that we have.

How has it helped my organization?

It gives you the flexibility to analyze and consume resources.

vRA provides a multi-cloud, self-service, infrastructure-as-a-service cloud consumption and delivery layer. We have a connection and activation between AWS and Azure. 

There is the possibility to use the central policy, especially using Active Directory. You can put this process into the company so someone can follow it. I can put this control on-prem and outside of our on-prem, using our cloud solution.

What is most valuable?

You can consume resources into the data center and hybrid with AWS.

I can use the console with the dashboard. I also have access to the portal from Azure.

We use the cloud blueprints for Linux. I can use different templates on-premise and on the cloud via GCP. We can use traditional templates or develop new templates, using them to manage integration with the solution.

What needs improvement?

In the future, I hope to use a portal from GCP.

For how long have I used the solution?

I have been using it for approximately five years. During that time, we have used versions 6, 7, and 8.

What do I think about the scalability of the solution?

This solution is used by six sysadmins.

Which solution did I use previously and why did I switch?

This was our first solution of this type.

How was the initial setup?

The initial setup was complex from beginning to delivery. The current version is a bit more complex than version 7 to deploy.

Our deployment took two days.

What about the implementation team?

Six people from our company were involved in setting up vRA.

What was our ROI?

vRA has enabled us to derive value from the cloud faster. It is five to six times faster than traditional solutions.

It is easy to deliver IT support when compared to a traditional solution. With vRA, I click it, open it, and then it is available in a few minutes. It saves time because a traditional solution might take two to three hours where vRA takes a few minutes. It's a big difference.

Which other solutions did I evaluate?

We analyzed the market. We also looked at OpenStack, which is similar in its functionality to vRA. We chose vRA because of its integrations. Integrations were more difficult with OpenStack.

What other advice do I have?

I would recommend doing an integration with hybrid cloud. With vRA, this is excellent.

I would rate this solution as an eight (out of 10).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud engineer at a government with 10,001+ employees
Real User
Allows the user to deploy on their own and has increased provisioning speed
Pros and Cons
  • "Before it would take months to deploy a VM, now, with this solution, we can deploy many VMs in one hour. We can do a stack of them with Mediaware."
  • "The setup was complex in many ways. The first reason is that we have many teams who work on it so it gets complicated gathering all of the people. The second reason is that it can be complicated to install it quickly, within a reasonable amount of time."

    What is our primary use case?

    Our primary use case for this solution is for making a cloud through ICDC. We have to integrate them into many VM masses with vRA.

    How has it helped my organization?

    Before it would take months to deploy a VM, now, with this solution, we can deploy many VMs in one hour. We can do a stack of them with Mediaware.

    This solution has definitely helped increase the speed of provisioning. We can now deploy many VMs in one hour. We also don't need to call in as many teams to deploy them. Now it's just one team and they can deploy the machines way faster. It's very good.

    What is most valuable?

    We like that it gives the user the possibility to deploy on their own, we have found that to be a very valuable feature.

    What needs improvement?

    We have and we haven't found this solution to be user-friendly. In this case, we have another portal in the front because we have some use cases we can add to the products so we use another portal for that to reply to all of the requirements.

    This version has all of the features we want. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Stability is good. It helps us provide more services and give more capacities. It improved our infrastructure and gives us more possibilities to provide our users. It's a very good product.

    What do I think about the scalability of the solution?

    Scalability is good. We also use other solutions and we are still beginners with these products. We still have to set the time to configure it so that we can maximize its benefits.

    How is customer service and technical support?

    We had to use their technical support only once. We didn't have any issues with them, they were great.

    How was the initial setup?

    The setup was complex in many ways. The first reason is that we have many teams who work on it so it gets complicated gathering all of the people needed. The second reason is that it can be complicated to install it quickly, and within a reasonable amount of time.  

    What about the implementation team?

    We have a VMware PSO at work who is very good. He was experienced and had good knowledge so we were very happy. We are very enthusiastic to continue with VMware in the future.

    What other advice do I have?

    I would rate this solution a nine because we've had a good experience with their consultants. Also, because the product is evolving. 

    I would advise someone looking into this or a similar solution, to test the solution beforehand and to be in contact with VMware for advice and help with configuration. You'll realize this solution isn't so complicated.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer962037 - PeerSpot reviewer
    DevOps Engineer at a tech services company with 10,001+ employees
    Real User
    Enables us to cover all use cases using only one product although it is lacking ways it can be automated
    Pros and Cons
    • "The whole VMR ecosystem allows us to serve multiple customers, multiple organizations and also multiple units per customer. We can cover every level without using the whole VRA and the rest of the ecosystem. We don't need to use a separate product to provide separate functionalities for the customer. We can cover all the use cases using only one product on our side which is really helpful. T"
    • "I would like to see more automation, more ways to automate automation tasks."

    What is our primary use case?

    We use vRA to deliver automation on top of the solutions we provide which are desktops, servers, and multiple other products. These products require more actions to implement than what the vendor offers. Our primary use case is integrating customer's environments and performing data operations.

    How has it helped my organization?

    The whole VMware ecosystem allows us to serve multiple customers, multiple organizations and also multiple units per customer. We can cover every level without using the whole VRA and the rest of the ecosystem. We don't need to use a separate product to provide separate functionalities for the customer. We can cover all the use cases using only one product on our side which is really helpful. The operators are able to provide daily maintenance of the systems and they don't have to take care of multiple deployments. They can just use one setup to serve everyone.

    What is most valuable?

    The integration with the whole VRA ecosystem and in the enterprise environments are the features I have found to be the most valuable.

    This solution is intuitive and user-friendly, although it is missing different ways it can be automated. I would like to use it not only to form the user interface but in a more programmatic way like APIs. 

    What needs improvement?

    I would like to see more automation, more ways to automate automation tasks. We are already working on the first evaluations of the next version of vRealize 8 and have found it to be promising.

    What do I think about the stability of the solution?

    There are some issues with stability. We discovered some bugs and we constantly have to work with VMware to figure out a way to fix them. There is no ideal product, it doesn't exist, which is why we are okay with this product. We don't have critical problems that are causing our production problems. 

    What do I think about the scalability of the solution?

    We don't have any problems with scale. We are running VRA at a very big scale with multiple deployments and don't have any issues with scalability. 

    How is customer service and technical support?

    We constantly use technical support and we've found it to be okay. At times I would like it to work faster. Of course, I would prefer to have engineers available all the time and to always have direct access to all the engineers that are directly implementing the solution, but I'm aware it's not possible. The relationship we have now requires building trust on both sides.

    How was the initial setup?

    The setup that we have implemented in our enterprise is complex. It's not the exact set up that VMware recommends by default to their customers. We get a lot of help from their consultants to help us with our non-standard design. The entire setup took more effort but it's understandable because it's non-standard.

    What about the implementation team?

    Sometimes we need to get help from VMware consultants. They help us to upgrade the infrastructure and fix issues that we can't fix on our own. They are very helpful and we've had a very good experience with the VMware consultants. We don't use them all the time because we have our onsite engineers who integrate the product. For the mission critical stuff, we use consultants from VMware. Our interactions with VMware consultants is one of the best experiences with this solution. This is something I benefit the most from.

    We constantly do upgrades, once they are released, and we have found them to be very straightforward, I cannot complain at all. From our side, it's more difficult because we have customers who are our clients so we need to schedule all the maintenance windows with them. We also need to ensure after the upgrade that everything is properly tested. But these are mostly problems that come from serving big enterprises which have their own policies. But upgrading the product itself is very straightforward and we never get any serious problems.

    Which other solutions did I evaluate?

    We evaluated other solutions, VMware was one of many that were looked at. The main reason we chose VMware and VRA was because it's a vendor that provides the whole stack, the whole ecosystem of solutions. We didn't want different products from different vendors, we wanted a full stack. 

    What other advice do I have?

    I rated this solution a seven because I wouldn't give a ten to any product since there is no such thing as an ideal product. Developers complain about some minor stuff so it's still not always the perfect product for us. I wouldn't give it a lower score because at the end it does what it's supposed to do. We are using it, customers are happy, it brings customers which makes money. It does the job.

    I would advise someone who is looking into VRA or a similar solution to try to network with other companies, to learn from the mistakes they've made, from the stuff they've discovered. Also, I would advise using VMware to help you design the architecture you are trying to implement, don't do everything yourselves.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Project Architect at a government with 1,001-5,000 employees
    Real User
    Enabled us to self-manage firewalls within NSX but the interface is outdated
    Pros and Cons
    • "It's much more stable than the highest available variant."
    • "Most of the time the upgrade experience has been good but sometimes things break after upgrading. For example, some API codes stopped working."

    What is our primary use case?

    We use it to deploy virtual machines and for self-managed firewalls within NSX. It's a self-service portal to speed up things.

    How has it helped my organization?

    It has helped our company by speeding things up. For example, a year ago it took a long time for a potential VM owner to request a VM and we ultimately wouldn't be able to use it. Now, we can request it for ourselves with our self-service portal. We're using NSX firewalls and it's easy to protect ourselves. We had a Hadoop cluster and the data must be protected within the that cluster. The owner created a fence around his own VM's by using the self-service portal and creating a firewall.

    What is most valuable?

    The most valuable feature for us is the fact that it is self-service. 

    What needs improvement?

    We have found this solution to be user-friendly but there is room for improvement. The interface is not very modern, although version 7.5 is a lot better.

    I would like to see a richer GUI or Visual Studio. If you create a GUI with Visual Studio, it would be much richer than what we have now with the array. 

    Most of the time the upgrade experience has been good but sometimes things break after upgrading. For example, some API codes stopped working.

    The Orchestrator also has a lot of room for improvement. It's a bit slow.

    I would rate this solution a seven and not a ten because there's still room for improvement. 

    What do I think about the stability of the solution?

    I'm setting it up as a simple solution. It's much more stable than the highest available variant. We have a lot of intel machines providing a solution.

    What do I think about the scalability of the solution?

    Scalability is good enough as it is.

    How is customer service and technical support?

    We've had to use their technical support and I would say that it's pretty good. We're mostly happy with the service except when a service engineer needs to go to engineering it can take a lot of time. It would be very nice if they would improve that. 

    How was the initial setup?

    The initial setup was complex. There were a lot of steps. I would suggest for them to cut back on the number of steps to make it easier. Although with every version, the steps are becoming easier. For example, the certificates in the previous versions were a lot more complicated. It has improved. 

    What about the implementation team?

    We implemented in-house. 

    Which other solutions did I evaluate?

    We already had VMware, it was a logical step to choose this solution.

    What other advice do I have?

    If you're looking into vRA, I would advise that you to choose it but don't customize it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Team Lead Private Cloud at a retailer with 10,001+ employees
    Real User
    Our users can order VMs using the API
    Pros and Cons
    • "Our users can order VMs using the API."
    • "It would be better if VMware would provide API documentation for developers and customers on the Internet."

    What is our primary use case?

    We use vRealize Automation for our customers. We are an internal service company and use vRA for a SAFE Self Service portal for our customers to provide VMs.

    We started five years ago with normal virtualization. Then, the platform grew and our customers requested additional services.

    How has it helped my organization?

    It provides faster SAFE services.

    What is most valuable?

    • It has the possibility to combine different clouds. 
    • We can provide internal VMs and also VMs from AVS for our customers.
    • Our users can order VMs using the API.

    What needs improvement?

    The API support could be better, because if your customers are developers, the first thing they do is Google, "How will this API function?" If you have vRA in the API, Google returns nothing. Therefore, my colleagues programmed an internal wrapper so the customers can talk with the API. We have to create our own documentation. 

    It would be better if VMware would provide API documentation for developers and customers on the Internet.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    The scalable is okay.

    How is customer service and technical support?

    We have business-critical support, so this is the best support level available from VMware.

    How was the initial setup?

    The setup process is good.

    My team did the upgrade, but I did not hear anything bad about the experience.

    What other advice do I have?

    The new version is user-friendly and intuitive. We have upgraded to 7.5, and this has been a good step for the product's usability.

    Today, I would start with the vRA device. In the beginning, we did a lot of stuff with vRealize Orchestrator, so we had to develop our workflows on our own, which is a bit more complicated. So, vRA is good idea if you want to start and get quick results.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.